Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
709 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument cluster display malfunctioned and displayed a blank or black screen. During the failure, the digital speedometer, fuel gauge, and odometer mileage were unavailable. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 38,000. | Crash: No Fire: No | 38,000 |
| Nov 2025 | STEERING | I am filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sahara (VIN: [XXX] ) - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. DIAGNOSIS: A certified mechanic has diagnosed my vehicle with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, my VIN was arbitrarily excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, Jeep/Stellantis refuses to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers, and mandate a comprehensi INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Cluster went dark. No way of seeing gauges moving, no speed info, nothing. Jeep runs but dash is dark. | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING,SUSPENSION | The steering wheel started to shake and then escalated to the whole car shaking at which time I had to stop the vehicle on the highway to make it stop shaking. This isn’t the first time this has happened. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Main cluster went out cannot see gas or mileage noting important will display | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The instrument cluster has stop functioning and you can't see milage, gas or any of the warning lights within the cluster panel. I was not in an accident but wanted to report the problem of the cluster since my jeep was not included in the recall. I have an estimate of 1,600. for a repair from jeep mechanic.I feel that it should have been included in the recall. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Wires going to the trailer hitch lights plug was too close to the muffler melting the insulation and shorting to ground for the left trailer turning light. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | The problem occurs in my 2019 Jeep Wrangler, suddenly, typically after hitting a small bump or uneven section of pavement at around 60–70 mph. The entire front end begins to shake violently, and the steering wheel jerks rapidly back and forth, making it extremely difficult to maintain control of the vehicle. The only way to stop the shaking is to brake hard and slow down below 50 mph, which creates a dangerous situation. This violent steering vibration causes loss of directional stability and could easily lead to an accident if it happens in traffic or during lane changes. The sensation is so severe that it feels as if the front suspension or wheels are coming loose. I brought my Jeep to Wallace Jeep in Stuart, Florida where the technicians confirmed steering instability but stated that the steering damper is covered but the steering gear is not covered under warranty. I also contacted Jeep Cares, case # [XXX], and was told that Jeep “does not have to cover” my vehicle, even though it falls directly within the affected 2018–2020 Wrangler JL range identified in the [XXX]. v. FCA US LLC class action settlement related to the Death Wobble. The dealership’s refusal contradicts Jeep’s own Technical Service Bulletin 08-074-20 REV. E (“Improved Steering Feel”), which addresses steering wander, pull, and excessive play by replacing the steering gear and updating the EHPS software — exactly the symptoms I’m experiencing. This is a serious safety issue that occurs without warning and has not been resolved through the repairs or coverage Jeep has offered. The manufacturer’s denial of responsibility despite a known defect leaves drivers at risk of losing control at highway speeds. I am requesting that the NHTSA investigate and require Jeep/Stellantis to expand the recall or provide full coverage for all steering-related components contributing to this dangerous condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | The internal cluster went out all of a sudden. Stenallis has no part for us to repair it with. We have been without the car and no loaner for almost 4 months. There is a recall on this part on this model in this year. However, Stenallis won't recall my particular car which is currently affected. The recall should expand because it is on more models than they admit. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | We have a failed internal cluster on 1c4hjxdn8kw649723 . There was recall vehicle is covered under recall 30B / 24V-652. However, Sternalis will not recall our vehicle. It has been almost 4 months without a cluster. We are not allowed to buy one and Sternalis won't supply one for us to purchase. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | My 2019 Jeep Wrangler has a defective instrument cluster panel. The entire cluster is completely non-functional — I cannot see the speedometer, fuel gauge, warning lights, or odometer at all. This makes it impossible to monitor the vehicle’s speed, fuel level, or safety warnings while driving, creating a very serious safety hazard. I understand Jeep has already issued recall 24V-652 (Chrysler 30B) for defective cluster panels for 2019 and other Wrangler model years, but my VIN is not included even though I am experiencing the same issue. I am requesting that this defect be investigated and my vehicle added to the recall. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | My 2019 Jeep Wrangler is experiencing the "death wobble" every time I hit any uneven pavement while traveling at 60-65. This is extremely unsettling and could cause serious injury or death. Why haven't all the Jeeps during this time span been recalled considering the number of reports of this issue on the 2019 Jeep Wrangler? | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Service Antilock Brake System. Service Shifter. Service 4WD. Loss communication with MPH. ABS light. Traction Control. Power Steering Failing. BRAKE. Doors Lock/Unlock. Vehicle shut down while I was driving and locked me out completely. Replaced Part No. 68321746AA-001 Vehicle was taken to four auto shops. None were able to diagnosed the issue. Mopar shop wanted to charge over $1,600 to replace ABS sensors and other items. I referred them to look at the part and was told it was not going to fix the issue. It did fix the issue. I have spent the last 2 months trying to figure out what was wrong with my vehicle and several funds later. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Alternator stopped working no warning no lights nothing just stopped. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if NHTSA is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,POWER TRAIN | have been experiencing extreme shaking and vibration so called “death wobble.” In 2023 I took it to the dealership to look into the issue to which they changed the steering stabilizer. Even though that helped for a few years however it did not resolve the problem. It was still occurring just not to the same degree. Currently I have tried to reach out to the dealership to look into the problem and the dealership refuses as the car or the part is not covered under warranty. However not enough time or mileage has passed for the car to not be under warranty. The dealership and the FCA refuse to help. This issue is very serious! It common with these models of Jeep wranglers and are life threatening. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel cluster was inoperable. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System). The vehicle mileage was approximately 109,000 at the time the vehicle was taken to an unknown local dealer for diagnostic testing. The dealer determined that the instrument panel cluster needed to be replaced, and the dealer confirmed that the VIN was not included in the recall. The vehicle had not been repaired, and the manufacturer had not been notified of the failure. | Crash: No Fire: No | 109,000 |
| Jul 2025 | SUSPENSION,POWER TRAIN | My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axle assembly which is on national back order. No current ETA for delivery, with no additional info other than none are even in production at this time. Since my vehicle is under warranty for another 4,000 miles or so, I would like to use Stellantis warranty for my repair. However, They are no help and are saying we cannot order a different OE part, or a used part. The vehicle is unsafe to drive as I can feel my loss of control especially on wet roads in Florida. After searching the internet I have found this is a common problem with the sport, and Sahara versions from 2018-2025. Now that we can’t even get replacement parts, it creates a whole other set of problems. I would like to mention everything is factory on my Jeep and I have never been off roading. Not even once. So 2 failed rear axles is just unacceptable. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | The front left (drivers side) caliper stuck and the the brake line needs replaced. The caliper sticking was causing extreme heat that could have caused a fire as well as brake failure. The dealership confirmed that the parts need replaced. No warning messages were ever appear. Additionally, the left brake line from Mopar is not availalbe and there are almost a 1000 on back order. The Jeep is not drivable and no parts available for the foreseeable future to fix the problem. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving over a bump in the road at an undisclosed speed, the vehicle experienced the death wobble. The contact slowed down to 30 MPH to correct the failure. The contact stated that all four tires had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000. | Crash: No Fire: No | 44,000 |
| Jul 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | The instrument panel cluster that shows the speed, odometer, and fuel levels has been sporadically 'going out' while driving. On Friday 7/18, it went out completely and did not come back on. This affects safety of driving in that I have no idea how fast I'm driving or fuel levels. I have to rely on iphone capabilities for speed, which is not as accurate. The problem has been inspected by a mechanic and he indicated that the Instrument Panel Cluster would need to be replaced at a cost of close to $2,000. He indicated that there was a recall on 2018-2024 Jeep Wrangler models involving a safety issue with the IPC and that it may experience a short circuit and fail, potentially causing the display to go blank and hindering the driver's ability to see critical information like speed and warning lights. Recall# 24V652000 indicated this failure could increase the risk of a crash. Per the mechanic recall info was sent October 2024 yet I did not receive anything. Per the site my VIN# is not included in this recall. I believe this is the EXACT issue that other vehicles were called and this particular vehicle should be included in this IPC recall. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING,POWER TRAIN,ENGINE | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 70 MPH, the vehicle decelerated unintendedly and failed to exceed 40 MPH. Additionally, the vehicle lost power steering functionality and became difficult to steer. The contact stated that the vehicle later operated as needed; however, the failure recurred several times while driving. Several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 111,000. | Crash: No Fire: No | 111,000 |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I was driving my 2019 Jeep Wrangler to work and my Jeep started throwing all the things on the dash, Start/Stop lost communication, ABS System lost communication, plus several other issues and I went into limp mode. I had it towed to the dealership to find out what was wrong and they told me it was the ABS Module. That was on Wednesday June 11th, 2025. It was 3 weeks before they got the part. When they went to program the ABS Module, it froze up and they had to order another one that took a week to get in. They replaced it again and told me, it was fixed. I picked it up on Wednesday, July 8th, around 5:00 pm and on that Friday, July 11th, at noon my check engine light came on again. I’m taking it in tomorrow to see what it is this time. So far it’s just the check engine light and I’m praying it don’t quit on me getting it there. There should definately be a recall on the ABS Module. I’ll be writing another update after I see what’s going on tomorrow. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the message "Service Shifter" was displayed and several unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, only the check engine warning light remained illuminated. Additionally, the contact stated while driving on a back road at 25 MPH, the windshield wipers engaged independently, and the power steering became inoperable. Several unknown warning lights were illuminated. The contact immediately pulled over, and the vehicle was towed to a local independent mechanic, where the failure could not be duplicated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 66,201. | Crash: No Fire: No Towed | 66,201 |
| Jul 2025 | STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated that the vehicle was restarted. The contact continued to drive, but the power steering became inoperable. The contact stated that the vehicle became extremely hot, and the cells popped and damaged the battery. The contact stated that the check engine, power steering, and battery warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 49,700. | Crash: No Fire: No Towed | 49,700 |