Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster began to dim and subsequently went completely blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. | Crash: No Fire: No | 112,000 |
| May 2026 | ELECTRICAL SYSTEM | The center cluster instrument panel went completely black. This affects seeing any warning lights, tire pressure, speedometer, mileage, fuel amount, etc. The problem has been confirmed by auto shops. No way to fix except replacing the entire thing and my VIN has not been included in any recalls. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING,ELECTRICAL SYSTEM | What component or system failed or malfunctioned, and is it available for inspection upon request? After diagnostics of multiple 'no communication' codes, it was determined that the CAN buss star connector was faulty. The part has been replaced, but is available for inspection. How was your safety or the safety of others put at risk? The malfunction caused repeated warning lights and loss of steering at unpredictable times. Luckily I was always able to put on my hazard lights and get out of the path of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a variety of warning lamps and messages over a period of 10-12 days, which would disappear after restarting the vehicle (restarting was necessary to get the steering working again). Messages such as traction control, auto on/off, and check engine light were a few different ones. They came and went so quickly it was hard to catch them all while I was focused on getting safely off the road. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | heated steering wheel connector melted inside sccm. Repairs needed are a new wiring harness and sccm. Vehicle went up in smoke | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Jeep engine stopped running while driving on high way 20.Had to coast to stop in middle of side street.Jeep did start back up but would not go into drive until an hour of trying to get it into gear.Drove it home.Next morning I started jeep but would not go into drive.It was stuck in park. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE | I was driving my 2019 Jeep Wrangler Unlimited Sahara 2.0T/AT to the gym with my spouse. No Check Engine Light, Jeep Temps were perfect. All gauges operated as it should, so there was no sign of trouble. The vehicle was OFF. We parked and walked into the gym and then into the 1 set of exercises, Someone yelled in the gym that someone's truck was on fire. We ran outside and Lo and Behold it was our Jeep. The Engine Compartment Was totally Destroyed. Please Look At the Pictures for Reference. | Crash: No Fire: Yes | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while starting the vehicle, the instrument panel became inoperable, turning on and then shutting off. The contact stated that while driving, the instrument panel was blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000. | Crash: No Fire: No | 103,000 |
| Apr 2026 | ENGINE AND ENGINE COOLING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | Instrument panel cluster dashboard failure, found a massive recall online for Wranglers 2018-2024 for this issue, called dealer who informed us our VIN was not under this recall, but we have a Wranger 2019 with the same issue so should definitely qualify. Called JEEP who informed us our VIN was not under this recall and they won’t do anything about it. This issue is deemed a SAFETY HAZZARD per recall, and we do qualify but they say our VIN specifically does not. This has to be illegal as well as unsafe. Unable to see mileage, gas, safety alerts, etc. because of outage. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | RE: Safety Concern – Instrument Cluster Failure Consistent with NHTSA Recall 24V-652 Dear Sir or Madam: Regarding our 2019 jeep wrangler vin# Milage of 74602.9 on 3-22-26 We are writing to report a safety-related defect involving a 2019 Jeep vehicle exhibiting instrument cluster malfunction consistent with conditions described in NHTSA Recall No. 24V-652 (FCA US LLC). Although this vehicle is not currently included within the recall’s identified VIN population, it is exhibiting substantially similar symptoms, including: Intermittent loss of speedometer function Tachometer irregularities Intermittent or complete failure of the instrument cluster display Recall 24V-652 identifies a defect in the instrument panel cluster (IPC) which may result in loss of critical driver information. As recognized by the National Highway Traffic Safety Administration, such failures may increase the risk of a crash due to the driver’s inability to accurately monitor vehicle speed and operating conditions. Given the similarity between the observed condition and the defect described in the recall, this raises a concern that the issue may extend beyond the currently defined VIN range. Accordingly, we request: A formal review of this vehicle for potential inclusion within Recall 24V-652 or any related service campaign; and Appropriate corrective action consistent with applicable safety and warranty obligations. We will also be submitting this matter to the National Highway Traffic Safety Administration (NHTSA) for further review. Please advise regarding next steps. Nothing in this correspondence shall be construed as a waiver of any rights or remedies, all of which are expressly reserved. Sincerely, | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | Engine lights on Glass Recalibration failed multiple times. Engine failure when Jeep comes to a complete stop vehicle totally shuts down and needs to be restarted. When manufacture was contacted: not able to sell new engine. Resolution used engine with same issue. No real Resolution. | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING | Jeep Wranglers in the older/early models had aluminum steering steering boxes that would have excessive play do to thermal expansion. Jeep never made it recall but did provide a TSB NUMBER: 08-074-20 REV. B GROUP: 08- Electrical DATE: September 26, 2020. The TSB would recommend the aluminum steering box be replaced with a steel one. The issue is that many dealers refused to do the fix/change parts for free under or out of warranty. Its clearly an issue as later/newer models of the Jeep JL Wrangler started shipping with the steel steering box. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, and there was a backfire coming from the exhaust system. Additionally, there was a coolant intrusion in cylinder #3 and a burning in the head gasket. The contact stated that the engine overheated and the vehicle failed to restart after it was turned off. The catastrophic engine failure was attributed to coolant intrusion into the combustion chamber, which caused severe internal damage. The vehicle was towed to an independent mechanic, where the engine was being replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. | Crash: No Fire: No | 61,000 |
| Mar 2026 | SUSPENSION | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the contact experienced the death wobble, and the vehicle started shaking violently. There was no warning light illuminated. The driver was able to maintain control of the vehicle; however, the vehicle failed to exceed 50 MPH without the failure recurring. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the track bar had failed and needed to be replaced. The vehicle was not repaired. The vehicle was also taken to the dealer, where it was determined that the track bar had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000. | Crash: No Fire: No | 84,000 |
| Feb 2026 | STEERING | Since new Jeep has experienced "excess play in the steering" the Jeeps steering "wanders" and vehicle pulls to both the left and right. Steering wandering increases in hot temperatures and at higher speeds and becomes UNSAFE to operate the vehicle. When purchasing new, I noticed the "excess play in the steering", but was told by the Jeep salesperson that "that's how Jeeps drive" and "They do not drive like typical passenger vehicles". I did not take my Jeep in for service for this issue because the salesperson told me that this is how the vehicle is designed to drive. However, I recently found out that Jeep issued a Technical Service Bulletin #08-074-20 REV.B back on September 26, 2020 that addresses this issue of "excess play in the steering" and "wandering" and the TSB gives recommendations to fix the steering by installing a new and improved Steering Gear Box that is made from steel as opposed to aluminum. I took my Jeep into a Jeep dealership with regards to this issue. The Jeep dealership confirmed that I have the "old style" steering gearbox mentioned in Technical Service Bulletin #08-074-20 REV.B and recommended that I replace it with the new design as recommended by the TSB. I asked Jeep to repair by vehicle free of charge as this is a "known" issue on Jeep Wrangler JL 2018-2020 as described in the TSB, but Jeep refused to pay for the safetly modification to my steering, stating that I am "out of the warranty period". This is a KNOWN manufacture defect. Jeep installed inferior aluminum steering gear boxes on their Jeep Wrangler JL 2018-2020 and 2020 Jeep Gladiators and they have since upgraded that critical safety component to a "steel version." Jeep should without question issue a "recall" to fix all current Jeep owners 2018-2020 Wrangler JLs and 2020 Jeep Gladiators that have a faulty aluminum steering gear box and replace it with the upgraded steel version that fixes the "wandering steering" and "excess play in the steering". | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | My gauge cluster is having a problem and I dont know why my jeep is covered under the recall when its the same part in every other jeep that is having the same problem? I would really like to know how used can pick one Jeep model and not the others? When all the same parts are in the jeeps | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | The contact owns a 2019 Jeep Wrangler. While the contact’s wife was driving with the heated steering wheel activated, the driver attempted to adjust the steering wheel position, and suddenly an electrical short occurred, causing white smoke to come from the center of the steering wheel. The vehicle was immediately stopped, and the heated steering wheel and heated seats were deactivated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 82,000. | Crash: No Fire: No | 82,000 |
| Feb 2026 | UNKNOWN OR OTHER | around august of 2025 the gauge cluster went black and i can no longer see my total miles, gas gauge, and any warning lights that may appear on screen i.e. door ajar. because of this, i have almost gotten in car accidents because my gas runs out unknowingly. one time it put me in serious danger on the interstate having to add gas while cars were flying past me. there were no warning lights, check engine lights, or any other lights that would suggest failure. it just went black one day random day. we recently got into a car accident, this occurred after it had gone out and upon inspection the mechanic confirmed it was not associated with the accident and suggested looking into recall because jeep currently has recalls on gauge clusters, which is why i am reporting now. it is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING | My Jeep Wrangler when driving 65mph or higher starts to wooble making it very hard to control. Usually it happens when there is small bumps roughness in the road. This issue started since it got to the 22K miles. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,SUSPENSION,WHEELS | I was driving on the interstate and when I went over a little bump my truck started to shake like it was going to loose control. I read up on this and people who own jeeps refer to it as the death waddle is there a recall on this issue. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, several unknown warning lights flashed on the instrument panel. The vehicle was taken to the dealer on several occasions, where various repairs were performed; however, the failure returned after each repair. The contact then stated that the entire instrument panel had gone blank; as a result, the speedometer, fuel gauge, odometer mileage, and other various features were unavailable. The vehicle was taken back to the dealer, and the contact was informed that the instrument panel needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | Instrument cluster panel - while driving, my cluster panel occasionally glitches before returning to normal. Ultimately, when I was on the highway, it all went black. Nothing is visible anymore. I can’t tell if I need gas, if my tires are low, if an oil change is due, or if there are any warnings I should be aware of. Essentially, all the information I require is missing. This occurred during the 3rd year I owned the car, but it only happened a handful of times. The belt-driven starter generator failed after just 3 years of having the brand new car. Fortunately, it was included in the powertrain warranty, so it was repaired. However, I recall experiencing the same problem, and everything in my car was malfunctioning, including the radio. At that moment, I believed that was the source of the issue because it hadn't happened for quite some time. After I resolved that issue, about a year later, my cluster began to malfunction again with the glitching. It would glitch for a short period and then return to normal. However, this time it’s even worse, and now it’s completely black. | Crash: No Fire: No | Unknown |
| Dec 2025 | VISIBILITY/WIPER | I am reporting a defect with the driver-side sun visor on my 2019 Jeep Wrangler Unlimited. The sun visor mounting mechanism is faulty and has broken/detached during normal use. When this occurs, the visor drops down unexpectedly and obstructs the driver’s forward view. This creates a serious safety hazard, as the visor can suddenly block visibility while the vehicle is in motion, increasing the risk of a crash. The failure happened without excessive force or misuse, only routine flipping and positioning of the visor. I am aware that many other owners of 2019 Jeep Wrangler Unlimited vehicles have experienced the same sun visor failure, suggesting a widespread defect in the design or materials used. This appears to be a known and recurring issue affecting multiple vehicles of the same model year. I believe this defect should be investigated as a safety-related issue and considered for a recall, as it directly impacts driver visibility and safe vehicle operation. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,SUSPENSION,ELECTRICAL SYSTEM | Concern: Suspension, steering, and electrical system malfunction Description of the Problem: While driving at highway speeds (approximately 75 mph), the vehicle experiences a wiggling or unstable sensation in the suspension, making the car feel unsafe. At the same time, the steering wheel becomes stiff and difficult to turn. Additionally, a warning message appears stating “Service Shifter.” When this occurs, the electrical system freezes, affecting vehicle functions. This electrical malfunction lasts for 1 to 2 days, during which systems do not respond properly before eventually resetting on their own. Safety Concern: The suspension instability, loss of steering responsiveness, and electrical failure at high speeds present a serious safety risk to the driver and others on the road. Request: Requesting a full inspection of the suspension, steering system, shifter system, and electrical components, including any sensors or modules that may be causing these failures. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING | Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. I believe my vehicle has an issue with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, however my VIN was excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, I believe once I take it in for service, Jeep will refuse to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers. | Crash: No Fire: No | Unknown |