Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM | I have had the recall completed but now my car to give a “service transmission “ message and that there is a problem with my clutch getting hot. There is no burning smells. are no issues such as rough gear changes or engine issues. It states the clutch is overheating and I’ve barely left the driveway. And this is after sitting still overnight Didn’t the recall fix this issue? It’s terrifying as it comes up stating that the transmission needs to be service then all information as to what gear you are in disappears while you are driving. This isn’t a recall fix it’s a nightmare. It wasn’t having a problem before but now it warning messages act like it’s going to burn up. There is NO burning smells no rough gear changes. Afraid to drive it. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Immediate Attention Required – Vehicle Left in Dangerous, Inoperable Condition by Krietz Auto Dealership in Frederick, MD. I am writing with extreme urgency to request your immediate attention and intervention regarding a critical issue involving Krietz Auto Dealership. I have been a loyal customer of Krietz Auto since I purchased my vehicle from them in 2020. Recently, I brought my truck in due to a loud noise coming from under the hood. I was told the rear differential needed to be replaced. To my knowledge, there were no other major issues at the time. After the dealership had my vehicle in their possession for over a month, I was shocked to receive it back in far worse condition. Upon picking up the vehicle, it could not idle without overheating. I attempted to drive home with my young child in the vehicle, only to realize it could not travel over 30 miles per hour without the temperature spiking dangerously high. Tragically, the vehicle has now completely broken down and is no longer drivable. I am being forced to have it towed to another repair shop at my own expense. What was originally a routine service appointment has now escalated into a situation that has left me without transportation and has put the safety of both myself and my child in serious jeopardy. This level of negligence is unacceptable. I trusted Krietz Auto with my vehicle and my family’s safety. I now fear the damage was either worsened or created during the time the vehicle was in their care. I am respectfully requesting that this situation be thoroughly investigated and immediately rectified. This is no longer just a service complaint — it is a matter of public safety and accountability. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster was black and inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the instrument cluster needed to be replaced. The dealer informed the contact that the parts were on backorder. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,000. | Crash: No Fire: No | 95,000 |
| Jun 2025 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | While driving I received random warnings on the dashboard: airbag failure, power steering failure, shift control failure, ABS failure. After the flashing of all those warning, I lost the power steering and the ability to shift from Drive to Neutral. My inability to steer the car and loss of speed put my passengers and myself at risk and the safety of cars driving on the opposite lane at risk as I was able only to make very wide turns. I took the car to the dealer and after about two weeks the mechanic narrowed down the problem to a failure of the ABS module and told me that that part is on backorder nation wide and may take over 3 months to come. I was advised to not drive the car or to drive at my own risk. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | Shortly after starting the vehicle and entering roadway, the power steering failed and shortly following an error came on regarding the ABS system. I was able to pull the vehicle over safely, restart and the issue seemed resolved in that use. Next day, shortly after starting vehicle, same errors occurred, but self corrected. The day after that, shortly after starting the vehicle, all systems on the front panel cycled through several error codes, when attempting to shut the vehicle off to restart it, the vehicle would not shut off. Using the standard transmission, I was able to create a stall situation, but the vehicle's electrical would not shut off. After removing the key fab, the electrical system kept activating power systems, even turning on the windshield wipers when the control was in the off position. After 20 minutes and several attempts I was finally able to get the system to completely shut off. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | The contact owns a 2019 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact's husband noticed that the lights on the instrument panel were illuminated. The vehicle was taken to the dealer where it was diagnosed that the interlock brake system had failed and needed to be replaced; however, the part was not available. The contact stated that the failure persisted. The contact stated that on another occasion, while her husband was driving 25-30 MPH, the vehicle lost power steering functionality and the engine seized. The contact stated that the gear shifter failed to function as intended and there were several warning lights illuminated. The contact's husband was unable to pull over to the side of the road. A Police Officer assisted with traffic control. The vehicle was towed to the residence and then towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000. | Crash: No Fire: No Towed | 100,000 |
| Jun 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 92,000. | Crash: No Fire: No | 92,000 |
| Jun 2025 | ELECTRICAL SYSTEM | Instrument Panel Cluster Failure: My instrument cluster failure has been an unrepairable issue for my 2019 Jeep Wrangler Sahara which I purchased from Marysville Jeep in Marysville, Washington back in 2021 or 2022. It's been well over at least a year that I have been forced to drive this vehicle where I am unable to know my fuel level, mileage, or speed. I have had my Jeep at the West Hills Autoplex, Chrysler/Jeep Dealership, Auto Center Way, Bremerton, Washington, TWICE for this very same instrument panel cluster failure, and to date, it remains UNREPAIRED. My vehicle is at the same dealership NOW as we speak and has been there since 23 April 2025. I have not had the use of my Jeep for the duration of this time. The time before that, they had my Jeep for about 2 weeks and did not repair the instrument cluster. My associate at the dealership name is Colin. He's constantly informing me that they ordered the cluster but they have not received it because my vehicle was made in Canada. I also saw online that a recall has been issued for certain 2018-2024 Jeep Wrangler vehicles, including the Sahara, due to potential instrument panel cluster failure. The recall number is 30B. I looked for this recall using my VIN on the NHTSA website, but it showed no recalls for my particular vehicle. However, I have this exact same problem with my Sahara. Colin informed me on 5 June 2025 that he has exhausted his last avenue to figure out why my Jeep still has a failed instrument panel that has not been repaired/replaced since 23 April 2025 and to basically come pick up my jeep or call someone else to help remedy this issue. Colin's phone number is (360)429-0384. He also gave me numerous dates that the new cluster was to arrive at the dealership, but to no avail. Also, in between the two times at the dealership, I took it to a repair shop who tried to order the cluster but could not get it, because the dealership is the only entity that can order the cluster. Thank you! | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | LIKE EVERYONE ELSES JEEP WHILE DRIVING, ALL THE WARNING SIGNALS, BELLS, WHISTLES START GOING OFF. LOSE POWER STEERING, LOSE POWER, PUT JEEP IN PARK, CANNOT GET IT TO GO BACK IN DRIVE. SOEMTIMES WILL NOT START JUST LOOK IT UP ON TICTOK | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | bad ABS module part is not being produced in re-enegineering since 2023 jeep has all warning lights on will go into limp mode speedometer stops working braking distance is increased will not shift into gear no time line on remedy or help from jeep | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL | The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the air bag and brake warning lights illuminated. The contact stated that the steering wheel became inoperable, and the brake pedal was firm. The contact used the parking brake to slow the vehicle. The contact stated that the vehicle was sputtering and rattling abnormally. The vehicle was shifted into park. The contact stated that the vehicle failed to move for 30 minutes. The vehicle was restarted but was moving slowly and failed to exceed 5 MPH while driving. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 129,143. | Crash: No Fire: No Towed | 129,143 |
| May 2025 | SERVICE BRAKES | Calibers keep locking up making the brake system go bad. I had my calibers replace, which is weird because they almost never go bad. My jeep has only 60k miles on it. Now I'm back at the dealership getting them replace 200 miles later. This needs to be inspected. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | ON MAY 10 2025 THE INSTUMENT PANEL STOPPED WORKING, NONE OF THE GAGES WORK. NOT ABLE TO DETECT SPEED, GAS, TURN SIGNALS ETC. TOOK IT TO AN INDEPENDENT SERVICE CENTER, WAS TOLD THE INSTRUMENT CLUSTER LOST COMMUNICATION WITH THE CARS COMPUTER. HAS NOT BEEN INSPECTED BY THE DEALER. NO WARNING, EVERYTHING ON THE INSTRUMENT CLUSTER JUST SHUT OFF. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the water temperature gauge rose and failed to return to a normal engine temperature. The contact pulled over to the side of the road and became aware that the third reservoir tank was empty. The contact waited until the engine had cooled down, added coolant, and then continued driving the vehicle. The contact became aware of coolant leaking around the water pump. The dealer was informed of the failure however, the contact had not heard from the dealer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | Recall 30B regarding the instrument panel cluster is affecting my jeep it only has 30k miles and is defective. Diagnosed 5/13/25 by Mitchell Auto Group service department in Avon, CT | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | My steering wheel will lock up while driving, my windshield wipers start going off, spedometer goes to zero and won't work, the gas light goes to completely empty and won't move, when I push on the gas it won't go, my engine light goes off and starts saying service module and lists several different things. When I put it in park it won't shift into gear so I can drive it. I have to turn it off and back on several times until it will finally let it go into gear. I have tried to get it fixed and they said the ABC module needs to be replaced but it's been on National back order for over a year and can't find one available. I'm trying to find even a refurbished one and have not been able to. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Dash panel started flashing all gauges went to zero. All warning lamps lit ABS failure, power steering stopped, service antilock breaks, service electronic stability control, auto park disabled and service shift warnings started popping up. I was going 70 mph on the highway when the power steering went out. Luckily I didn’t hit anyone. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | SERVICE BRAKES | ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000. | Crash: No Fire: No | 126,000 |
| Apr 2025 | SERVICE BRAKES | The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers! | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled. | Crash: No Fire: No | Unknown |