Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | STEERING | THE VEHICLE IS DIFFICULT TO KEEP IN IT'S OWN LANE WHEN TRAVELING ABOVE 45 MPH. THE VEHICLE WANDERS AND THE STEERING FEELS VERY LOOSE. THERE ARE OCCASIONS ON THE HIGHWAY WHEN A VEHICLE PASSES OR WHEN PASSING A VEHICLE THAT IT FEELS AS IF WE MAY DRIFT INTO ANOTHER VEHICLE. IT'S SCARY ENOUGH THAT WE AVOID HIGHWAYS WITH IT. IT'S CURRENTLY AT THE DEALERSHIP NOW BEING LOOKED AT. | Crash: No Fire: No | 17,800 |
| Feb 2021 | STEERING,SUSPENSION | VEHICLE EXHIBITS "JEEP DEATH WOBBLE". FREQUENT VIOLENT STEERING WHEEL VIBRATION AFTER JEEP HITS A BUMP OR UNEVEN ROAD CONDITIONS AT HIGHWAY SPEEDS. | Crash: No Fire: No | 16,000 |
| Feb 2021 | STEERING,SUSPENSION | STEERING IS VERY UNSTABLE AT HIGHWAY SPEEDS. IT WILL DRIFT LEFT TO RIGHT EVEN THOUGH THE STEERING WHEEL IS STRAIGHT. WHEN HITTING A BUMP ON THE ROAD THE CAR WOBBLES OUT OF CONTROL. IT DOES THIS AT LOW SPEEDS OR HIGH SPEEDS. | Crash: No Fire: No | 6,712 |
| Feb 2021 | STEERING | WHEN HITTING ABNORMITIES IN THE ROAD THE STEERING BECOMES UNCONTROL ABLE AND SHAKY UNTIL SPEED IS REDUCED UNDER 25 | Crash: No Fire: No | 39,000 |
| Feb 2021 | VISIBILITY/WIPER | IT WAS EITHER DEC 9 OR 21 2020. I WAS GOING TO AN APPOINTMENT, IT WAS SLEATING AND SNOWING SO I HAD THE DEFROSTER ON FULL BLAST HEAT ALL THE WAY UP. BOTH PASSENGER AND DRIVERS SIDE OF THE WINDSHIELD WAS BUILDING UP WITH ICE. I HAD TO PULL OVER TO CLEAR THE ICE OFF MY WIPERS AND WINDSHIELD. THE LACK OF PROPERLY WORKING DEFROSTER IS A HUGE SAFETY HAZARD. I COULDN'T SEE VERY WELL AT ALL!! I DIDN'T KNOW THIS WAS SOMETHING I COULD REPORT UNTIL NOW. SORRY IT HAPPENED ALMOST 2 MONTHS AGO. | Crash: No Fire: No | Unknown |
| Feb 2021 | SUSPENSION | VEHICLES FRONT END BEGINS TO WOBBLE AND VIBRATE AT SPEEDS BETWEEN 45-65 AFTER HITTING A BUMP OR POT HOLE IN THE ROAD. THIS HAS HAPPENED MULTIPLE TIME EVEN AFTER THE RECALL WAS FIXED. | Crash: No Fire: No | 18,023 |
| Jan 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | EVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT. | Crash: No Fire: No | 14,000 |
| Jan 2021 | STEERING,SUSPENSION | WHEN TRAVELING AT 55-65MPH AND A BUMP OR POT HOLE, DRAIN CAP ON HIGHWAY, THE WHOLE TRUCK STARTS TO SHAKE VIOLENTLY AND STEERING WHEEL STARTS TO VIBRATE LEFT AND RIGHT. HAVE TO SLOW TO ABOUT 40 MPH FOR IT TO STRAIGHTEN OUT. THIS HAS HAPPENED MANY OF TIMES, NOT A ISOLATED ISSUE | Crash: No Fire: No | Unknown |
| Jan 2021 | VISIBILITY/WIPER | IT WAS A BIGHT SUNNY AFTERNOON WHEN I WAS DRIVING MY NEW 2019 JEEP HOME FROM THE DEALER, WITH ONLY 39 MILES ON THE MOTOR, I PULLED DOWN THE SUN VISOR WHILE DRIVING TO BLOCK THE SUN...THE VISOR FELL OUT OF THE MOUNTING BRACKET, HANGING BY THE WIRE CONNECTING THE LIGHTS FOR THE MIRROR, BLOCKING ABOUT 3/4 OF THE WINDSHIELD, AND OBSTRUCTING MY VIEW WHILE DRIVING 100%. I WAS ABLE TO PULL OVER & PUSH IT BACK INTO THE MOUNTING BRACKET, ONLY TO HAVE IT FALL OUT WHEN HITTING ANY BUMP, NO MATTER THE SPEED. IT EVEN FELL DOWN WHEN GOING OVER A SPEED BUMP IN THE PARKING LOT I HAD PULLED INTO AT LESS THAN 5 MPH. THE SAME THING HAPPENED TO THE PASSENGER SIDE VISOR AFTER HAVING THE DRIVER'S SIDE REPLACED BY THE DEALERSHIP. I HAD READ ABOUT THIS SAME COMPLAINT ON THE NHTSA 'S WEBSITE. NOT SURE HOW THIS ISN'T A RECALL GIVEN THE DRIVER'S VIEW BEING OBSTRUCTED 100% WITHOUT WARNING. THE DEALERSHIP DIDN'T SEEM TO SURPRISED BY THIS DEFECT, AND SAID IT WAS "COMMON"...HELLO?!?!? | Crash: No Fire: No | 39 |
| Jan 2021 | STEERING,SUSPENSION | TRAVELING I81 N AT 62 MPH AT APROX 1129 JUST BEFORE THE I80 EXIT AT THE BRIDGE. IT IS A SLIGHT CURVE IN THE ROAD. WE HIT A BUMP AND MY JEEP WENT NUTS AGAIN. IT WOBBLE, STUTTERED, AND SHOOK. SIMILAR TO WHAT HAPPENS WHEN YOU HAVE A TIRE BLOWOUT. THE STEERING WHEEL SHOOK CAUSING LOSS OF CONTROL. LET OFF THE GAS AND SLOWLY APPLIED THE BRAKE. AT 50 MPH REGAINED CONTROL AND CONTINUED ON OUR WAY. MY CELLPHONE WAS NOT SHOOK OUT OF ITS HOLDER LIKE LAST TIME. SO I GUESS THAT'S A PLUS. | Crash: No Fire: No | 13,200 |
| Jan 2021 | STEERING,SUSPENSION | DRIVING ON THE HIGHWAY BETWEEN 65/70 MPH ON A STRAIGHT AWAY. I HIT A BUMP/POTHOLE IN THE ROAD. MY JEEP BEGAN TO WOBBLE, RATTLE AND SHAKE CAUSING THE STEERING WHEEL TO STUTTER IN MY HANDS. I THOUGHT I WAS GOING TO CRASH! I LET OFF THE GAS AND SLOWLY APPLIED THE BRAKES WHILE MAKING MY WAY TO THE SHOULDER AWAY FROM TRAFFIC. I HAD TO COM TO A COMPLETE STOP FOR IT TO STOP SHAKING. IT HAPPENED AGAIN ON MY WAY HOME, EXCEPT THIS TIME THE ONLY DIFFERENCE BEING I WAS GOING 55/60 MPH. | Crash: No Fire: No | 13,000 |
| Jan 2021 | STEERING,WHEELS | AS I AM DRIVING AT A NORMAL SPEED ALL OF A SUDDEN MY 2019 JEEP WRANGLER WILL BEGIN TO SHUDDER BACK AND FORTH FIERCELY. THE FIRST TIME IT HAPPENED ON JANUARY 4, I THOUGHT I HAD A LOOSE AIR FLAT TIRE. I STOPPED IN THE BREAKDOWN LANE, GOT OUT AND CHECKED BUT THERE WAS NOTHING WRONG. WHEN I BEGAN DRIVING AGAIN, THE CAR DROVE FINE. THE NEXT MORNING ON JANUARY 5, THE CAR DID THE SAME THING IN ALMOST THE SAME ARE WHERE RI 95 CUTS OFF TO RI295. THE STEERING WHEEL STARTED SHAKING FOR A GOOD 50-100 FEET BEFORE IT STOPPED. I WAS ALONE BOTH TIMES. THE 3RD TIME, I WAS TAKING MY 29 YEAR OLD DAUGHTER TO THE DOCTORS IN WAKEFIELD, RI AND TRAVELING ON RT 1. ALL OF A SUDDEN THE VEHICLE STARTED SHAKING, IT REALLY SCARED MY DAUGHTER WHO INSISTED WE DRIVE RIGHT TO THE DEALERSHIP AFTER HER APPOINTMENT. AFTER HER APPOINTMENT AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED ONE MORE TIME. I WALKED INTO THE DEALERSHIP AT PAUL BAILEY'S IN NORTH KINGSTOWN. THIS IS WHERE I ALWAYS GO FOR MY SERVICE ON ALL MY JEEPS. THEY WERE PLEASANT WAS ALWAYS AND I TOLD THEM IN HAD WHAT I THOUGHT WAS THE DEATH RATTLE AND HE CORRECTED ME AND SAID DID I MEAN THE DEATH WOBBLE? I MADE AN APPOINTMENT TO GO BACK JANUARY 18 TO HAVE THEM LOOK AT MY CAR. I AM CONCERNED THAT THIS MAY BE HAPPENING WITH ALL CARS AND MAY CAUSE AN ACCIDENT. I ONLY HAVE 18000 MILES ON THE CAR, IT IS STILL UNDER WARRANTY. | Crash: No Fire: No | 18,000 |
| Jan 2021 | VISIBILITY/WIPER | BOTH THE DRIVER AND PASSENGER SUN VISORS FALL OUT OF THE MOUNTING SOCKETS WHILE DRIVING OR IF A SMALL BUMP IS HIT. WHEN VISORS FALL DOWN IT BLOCKS ALMOST HALF OF THE DRIVERS VISIBILITY AND FORCES THE DRIVER TO EITHER TRY TO PUSH IT BACK INTO THE 'CLIP' OR SOCKET WHILE DRIVING, OR PULL OVER AND TRY TO PUSH IT IN. DEALERSHIP CLAIMS THE ISSUE WAS CAUSED BY AN 'OUTSIDE FORCE' AND THE SMALL PLASTIC CLIPS INSIDE THE MOUNTING BRACKET BROKE. NO 'OUTSIDE FORCE' WAS CAUSED ON BOTH VISORS TO CAUSE BOTH CLIPS TO BREAK. THEY ARE SMALL PLASTIC PIECES THAT HAVE WORN IN LESS THAN A YEAR FROM NORMAL USE OF FLIPPING AND SWIVELING THE VISORS. DUE TO THE SEVERITY OF LOSS OF VISIBILITY AND HOW OFTEN IT HAPPENS, IT IS A SAFETY ISSUE. | Crash: No Fire: No | 28,000 |
| Jan 2021 | STEERING | I WAS DRIVING TO WORK ON A STRAIGHT ROAD THAT EVENTUALLY CAME WITH A SLIGHT BEND TO THE LEFT. AS I APPROACHED THE BEND, MY STEERING WHEEL WOULD NOT TURN TO MAKE THE BEND. I HAD TO PULL WITH BOTH HANDS ON THE LEFT SIDE OF THE STEERING WHEEL TO MAKE THE TURN ON THE BEND. AFTER PULLING HARD I WAS ABLE TO MAKE THE TURN ON THE BEND. IT WAS A CLOSE CALL TO CRASHING INTO A CORN FIELD IF I WASN'T ABLE TO MAKE THIS BEND IN THE ROAD. | Crash: No Fire: No | 16,000 |
| Jan 2021 | STEERING,SUSPENSION,WHEELS | I WAS DRIVING DOWN THE HIGHWAY GOING 50MPH AND THE FRONT END STARTED VIGOROUSLY SHAKING SO MUCH THAT I HAD TO PULL OVER AND STOP. IT SHOOK ME TO THE POINT THAT I WAS DIZZY. I WAS TOLD THAT IT WAS CALLED THE DEATH RATTLE, HOWEVER WHEN I TOOK IT THE THE DEALERSHIP TO GET IT FIXED I WAS TOLD THAT IT IS NO LONGER CALLED THAT. THEY DIDN'T KNOW THAT IT WAS HAPPENING ON THE 2019 WRANGLER SPORT | Crash: No Fire: No | 21,000 |
| Jan 2021 | STEERING | MY 2019 JEEP WRANGLER ALONG WITH OTHER JEEPS CURRENTLY HAVE A POORLY MANUFACTURED STEERING BOX THAT IS ONLY MARKED AS A SERVICE BULLETIN INSTEAD OF A RECALL. I RECENTLY EXPERIENCED AN UNSAFE AND UNEASY STEERING ISSUE ON MY RECENT ROAD TRIP ON MY 35,000 MILE JEEP (STOCK). PING PONGING IN BETWEEN LANES AND HAVING CLOSE CALLS WITH OTHERS ON THE ROAD BECAUSE OF THE WANDERING AND SLIGHT PULL THE JEEP HAS AT HIGHWAY SPEEDS WHICH CAN BE ANYWHERE FROM 45MPH-70MPH. I'M HOPING THIS WILL BE ADDRESSED PROMPTLY AND WITH URGENCY FOR ALL WRANGLER OWNERS TO KEEP THE ROADS SAFER FOR EVERYONE. | Crash: No Fire: No | 35,000 |
| Dec 2020 | STEERING,SUSPENSION,WHEELS | WHILE DRIVING ON THE WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH AND TAKING A SLIGHT LEFT OR RIGHT CURVE WE HIT AN EXPANSION JOINT ON THE BRIDGE. THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I CAME TO A FULL STOP ON THE SIDE OF THE ROAD. VERY DANGEROUS SAFETY CONCERN, ESPECIALLY ON A CAR THAT HAS NOT BEEN OFF-ROAD AND WITH LESS THAN 18000 MILES AND NO MODIFICATIONS. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET. | Crash: No Fire: No | Unknown |
| Dec 2020 | VISIBILITY/WIPER | FRONT DEFROSTER DOESN'T WORK PROPERLY WHEN THERE IS A SNOW STORM, IT ONLY DEFORSTS THE CENTER | Crash: No Fire: No | 34,000 |
| Dec 2020 | STEERING,SUSPENSION | WHEN ON THE HIGHWAY, IT STARTING SHAKING VIGOROUSLY. I HAD TO SLOW DOWN TO STOP IT FROM SHAKING. I WENT FROM ABOUT 70 MPH TO ABOUT 35 MPH IN ORDER TO STOP IT FROM SHAKING. I TRIED LOOKING UP WHAT IT COULD BE AND FOUND THAT IT'S BEEN CALLED THE "DEATH WOBBLE." I'VE ALSO CHECKED IT FOR RECALLS AND NOTHING CAME UP AT THIS TIME. I TRIED CALLING FCA, HOWEVER AFTER BEING ON HOLD FOR MORE THAN 2 HOURS, I HANGED UP. I HOPE YOU GUYS CAN HELP WITH ANSWERS ON THIS AS IT SEEMS THAT I'M NOT THE FIRST ONE TO EXPERIENCE THIS. THANK YOU. | Crash: No Fire: No | 24,500 |
| Dec 2020 | STEERING,SUSPENSION | WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE JEEP BEGAN TO SHAKE (WABBLE) VIOLENTLY. THE STEERING COLUMN BECAME HARD TO CONTROL DUE TO THE SHAKING OF THE JEEP. SLOWING DOWN DID NOT SEEM TO HELP SO I PULLED OFF THE FREEWAY AND CAME TO A COMPLETE STOP. THIS ALLEVIATED THE ISSUE TEMPORARILY. HOWEVER, THE SHAKING/WABBLE OCCURRED 6 MORE TIMES DURING MY 200-MILE TRIP. I TOOK MY JEEP INTO THE DEALER TO GET FIXED AND WAITED 3 WEEKS FOR THE PART TO COME IN. DURING THIS TIME, THE WABBLE HAPPENED TWICE AT FREEWAY SPEEDS (65 MPH+). BOTH TIMES, I HAD TO PULL OFF THE FREEWAY AND COME TO A COMPLETE STOP TO REMEDY THE ISSUE. MY SERVICING DEALER REPLACED THE STEERING DAMPENER AS THEY SAID THAT WAS THE ISSUE. UNFORTUNATELY, AT FREEWAY SPEED, I ENCOUNTERED THE SHAKING/WABBLE AGAIN. SPEEDS OF 50 MPH OR LESS DO NOT SEEM TO TRIGGER THE SHAKING, BUT IT OCCURS INTERMITTENTLY AT SPEEDS OVER 50 MPH. AS LONG AS I AM IN THE SLOW LANE WITH ROOM TO EXIT THE ROAD, IT IS SAFE TO DRIVE. HOWEVER, IT IS A HUGE SAFETY ISSUE IF THERE IS NO WAY TO EXIT THE ROADWAY WHEN IT OCCURS AS THE ONLY WAY TO STOP THE SHAKING IS TO COME TO A COMPLETE STOP. | Crash: No Fire: No | 17,000 |
| Dec 2020 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | I WAS DRIVING A 2019 JEEP WRANGLER THAT I BOUGHT AT THE END OF JANUARY 2020, I BARELY HAVE 3,300 MILES ON IT, DUE TO COVID AND REMOTE WORKING. I WAS DRIVING ON RTE. 287 SOUTH DOING 70 MPH I MUST HAVE HIT A BUMP OR IMPERFECTION IN THE ROAD, ALL OF A SUDDEN THE WHOLE CAR STARTED TO VIOLENTLY VIBRATE AND SHAKE, I HAD TO GO FROM THE LEFT LANE OVER TO THE RIGHT SHOULDER WHILE SLOWING DOWN TO ABOUT 30 UNTIL THE SHAKING STOPPED AND ALSO WAS ABLE TO EXIT TO A LOCAL ROAD. I'VE DRIVEN THIS HIGHWAY SEVERAL HUNDRED TIMES AND NEVER HAD THIS PROBLEM, THANKFULLY THE ROADS ARE NOT AS CROWDED AS THEY USUALLY WOULD HAVE BEEN AND AN ACCIDENT WAS AVOIDED. I HAVE READ ONLINE THAT OTHER PEOPLE HAVE HAD THIS SAME ISSUE OF A "DEATH WOBBLE" BUT I HAVE NOT RECEIVED AN OFFICIAL RECALL FROM JEEP OR FIAT CHRYSLER AUTOMOBILES. | Crash: No Fire: No | 3,280 |
| Dec 2020 | STEERING | BOUGHT THE 2019 JEEP JL CERTIFIED USED NOV 24. TOLD THE DEALER THAT THE JEEP PULLS TO THE RIGHT AND THE VEHICLES ALIGNMENT MIGHT BE OFF. THE TOLD ME THEY DID ALIGNMENT AND EVERYTHING IS GOOD. AT HIGHWAY SPEEDS THE JEEP WANDERS ALL OVER THE ROAD IT IS VERY HARD TO CONTROL. I WILL BE BRINGING IT TO A DIFFERENT DEALER BECAUSE IT DOES NOT FEEL SAFE. | Crash: No Fire: No | 25,000 |
| Dec 2020 | STEERING | THE STEERING IS LOOSE AND VHICULE WANDERS AT HIGHWAY SPEED. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT HIGHWAY SPEED. FEELS EXTREMELY UNSAFE. THE DEALER BAS CHANGED THE STEARING DUMPER AND THAT'S NO BETTER. IT'S BEEN LIKE THIS SINCE THE PURCHASE IN DECEMBER 2019. | Crash: No Fire: No | 1 |
| Dec 2020 | STEERING | STEERING IS VERY LOOSE, CAUSING SERIOUS PROBLEMS KEEPING THE JEEP STRAIGHT, OR IN MY LANE, ON ALL PAVED ROADS, AT ALL SPEEDS. | Crash: No Fire: No | 22,700 |
| Dec 2020 | STEERING,SUSPENSION | STEERING WHEEL BEGAN SHAKING VIOLENTLY ON HIGHWAY AT 60MPH. HAD TO SLOW DOWN TO STOP THE SHAKING. ISSUE HAPPENED AGAIN ONCE I REACHED HIGHWAY SPEED. NO ISSUES WITH TIRES FOUND. STEERING WANDERS UNDER NORMAL DRIVING. REQUIRES CONSTANT STEERING CORRECTION. STEERING WHEEL PULLS TO THE RIGHT DURING NORMAL DRIVING. LARGE DEAD SPOT IN CENTER OF STEERING WHEEL. DEALER HAS THE VEHICLE FOR THE THIRD TIME. SAME ISSUE. | Crash: No Fire: No | 25,000 |