Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | STEERING | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHILE GETTING ON THE HIGHWAY THE STEERING WHEEL BEGAN TO SHAKE AGGRESSIVELY SLIPPING OUT OF THE DRIVER'S HANDS. THE CONTACT PULLED OVER THEN EVENTUALLY KEPT GOING. THE FAILURE RECURRED SEVERAL HOURS LATER WHILE USING CRUISE CONTROL AT APPROXIMATELY 90 MPH. THE CONTACT SLAMMED ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED AND THEN CONTINUED TO DRIVE. THE FAILURE RECURRED APPROXIMATELY 30 TIMES. THE CONTACT TOOK THE VEHICLE TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545; (574) 807-0414) WHERE A DIAGNOSTIC WAS STILL PENDING. THE CONTACT REFERENCED TSB: 08/074/20 REGARDING THE ELECTRIC HYDRAULIC STEERING UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,200. | Crash: No Fire: No | 14,200 |
| Nov 2020 | STEERING | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ROLLED OVER A BUMP ON THE HIGHWAY AND THE STEERING WHEEL STARTED TO WOBBLE VIOLENTLY. THE CONTACT SLOWED DOWN TO 25 MPH AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. WESTBURY JEEP (928 JERICHO TPKE, WESTBURY, NY 11590, (516) 280-6076) WAS CONTACTED AND INFORMED THAT THE CONTACT THERE WAS AN ISSUE REGARDING THE STEERING DAMPER. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE VEHICLE WOULD BE REPAIRED AND THE DEALER AND MANUFACTURER WAS OBLIGATED TO PAY THE COST FOR THE REPAIR. THE VEHICLE WAS NOT YET REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000. | Crash: No Fire: No | 18,000 |
| Nov 2020 | STEERING,SUSPENSION | WHEN DRIVING OVER 65 MPH THE STEERING WHEEL BEGINS SHAKE VERY STRONGLY - I HAD TO LOWER THE SPEED TO 35 AND THEN IT STOP - IT HAPPENED FEW TIMES | Crash: No Fire: No | 15,000 |
| Nov 2020 | SUSPENSION,POWER TRAIN | JJEEP HIT A BUMP IN THE ROAD AND STARTED SHAKING UNCONTROLLABLE EVEN AFTER STOPPING AND STARTING. ABLE TO DRIVE, DEALER ORDERED NEW PART FOR SUSPENSIONS AND TOLD TO DRIVE LESS THEN 55 UNTIL IF COMES IN. PART IS BACK ORDERED | Crash: No Fire: No | 5,500 |
| Nov 2020 | STEERING,SUSPENSION,WHEELS | MANY TIMES, MY JEEP IS DOING UNSAFE WOBBLE LIKE THE WHEELS ARE GOING TO COME OFF. GOING AT SPEEDS OF 55-65 . VERY HARD TO HANDLE AND KEEP ON ROAD. TOOK TO DEALERSHIP AND THEY SAID THERE WERE NO RECALLS. COULDN'T FIND ANYTHING WRONG. I HAVE A HANDICAPPED DAUGHTER AND THIS IS A HUGE SAFETY ISSUE. IT WOULD HAPPEN ALSO WHEN GOING OVER RAILROAD TRACKS OR SIMPLY DOWN THE HIGHWAY. | Crash: No Fire: No | 17,000 |
| Nov 2020 | STEERING,SUSPENSION | WHILE DRIVING MY 2019 JEEP WRANGLER JL ON A HIGHWAY, AT ABOUT 75 MILES PER HOUR, THE FRONT END OF THE VEHICLE STARTED VIGOROUSLY SHAKING FROM SIDE TO SIDE. IT FELT AS THOUGH THE FRONT TIRES WERE GOING TO FALL OFF. I HAD TO REDUCE TO A SPEED OF LOWER THAN 50 MILES PER HOUR (WHICH IS UNSAFE ON A HIGHWAY THAT RUNS 70 MILES PER HOUR) IN ORDER FOR THE SHAKING TO CALM DOWN. I TOOK THE VEHICLE IN TO JEEP THAT SAME DAY AND REPORTED THE ISSUE. AFTER 2 DAYS, THEY INFORMED ME THEY COULD NOT RE-CREATE THE ISSUE AND THEREFOR DID NOT FIND ANYTHING WRONG. THEY MADE NO REPAIRS. FAST FORWARD TO ABOUT 9 MONTH LATER AND IT HAS HAPPENED AGAIN. I WAS DRIVING ON THE SAME HIGHWAY TODAY. AT ABOUT THE SAME SPEEDS, AND EXPERIENCED THE VIGOROUS SHAKING OF MY STEERING WHEEL AND FRONT PORTION OF THE VEHICLE. | Crash: No Fire: No | 30,000 |
| Nov 2020 | SUSPENSION | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 75 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT HIS WIFE BRIEFLY LOST CONTROL OF THE VEHICLE BUT REGAINED CONTROL. THE CONTACT STATED THAT HIS WIFE PULLED OFF THE HIGHWAY TO INSPECT THE VEHICLE AND FOUND NO FAULT WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.*DT*JB | Crash: No Fire: No | 8,000 |
| Nov 2020 | STEERING | AT 65 MPH IF THE STREET IS HAVE A IMPERFECTION THE FRONT OF THE CAR START TO SHAKE VIOLENTLY. I HAVE TO AT LEAST SLOW DOWN TO 40 TO 45 MPH TO TAKE CONTROL. I THINK IS CALL DEATH WOBBLE. | Crash: No Fire: No | 30,000 |
| Nov 2020 | UNKNOWN OR OTHER | WHEN I DRIVE IN THE HIGHWAY THE CAR STARTS SHAKING LIKE IF IAM LOOSING CONTROL THIS THE 3RD TIME THIS HAPPENS I THOUGHT I HAD FLAT TIRES | Crash: No Fire: No | Unknown |
| Nov 2020 | STEERING,SUSPENSION,WHEELS | ON 11/7/20 WHILE DRIVING FROM HARLINGEN,TX TO HOUSTON,TX AT AN AVERAGE SPEED OF 65MPH THE JEEP WOULD SHAKE UNCONTROLLABLY AND VERY AGGRESSIVELY CAUSING ME TO REDUCE SPEED AND SWITCH LANES HITTING THE BRAKES ONLY MADE IT WORSE. IN OCTOBER 219 I EXPERIENCED THE SAME 'DEATH WOBBLE' DRIVING 65MPH ON THE HIGHWAY WHEN GOING OVER THE OVERPASS. THE DEALER SAID NORMAL AND WOULD REPLACE THE DAMPER TO HELP BUT NORMAL. THIS IS NOT NORMAL AND IS UNSAFE ESPECIALLY WHEN DRIVING WITH CHILDREN IN THE VEHICLE AT HIGH RATE OF SPEED. | Crash: No Fire: No | 17,500 |
| Nov 2020 | STEERING | WHEN THE VEHICLE HITS 25-35MPH, THE POWER STEERING CUTS OUT COMPLETELY AND CAN ONLY BE CONTROLLED VIA AGGRESSIVE WRESTLING WITH THE STEERING WHEEL. VEHICLE WAS TOWED TO DEALER 11-2-20. DEALER REPORTED THAT THEY COULD NOT REPLICATE PROBLEM AND THAT I PROBABLY NEEDED A NEW POWER STEERING PUMP BUT THAT THE PART IS ON BACK ORDER UNTIL 4/2021 AND THAT I SHOULD COME AND GET THE CAR. II WAS ALSO TOLD THAT I WAS #20 ON A LIST OF WRANGLER RUBICONS THAT ARE WAITING FOR THIS PART AND THAT THEY ONLY GET ONE POWER STEERING PUMP FROM THE MANUFACTURER EVERY 30 DAYS. I PICKED UP THE CAR ON 11-9-20 AND THE POWER STEERING CUT OUT IMMEDIATELY ON THE DRIVE HOME ONCE I HIT 35MPH. SO, I CURRENTLY HAVE A JEEP THAT HAS BROKEN POWER STEERING THAT IS SITTING IN MY GARAGE AND NO SOLUTION BEING OFFERED FROM THE DEALER/OEM. THIS CAR IS NOT EVEN 1 YEAR OLD. | Crash: No Fire: No | 9,200 |
| Oct 2020 | POWER TRAIN,WHEELS,ENGINE | MY VEHICLE HAS BEEN EXPERIENCING VIBRATION SINCE THE VERY DAY I TOOK PURCHASE OF THE JEEP. THE VEHICLE HAS A CLINGING NOISE DURING STOP AND THEN ACCELERATION. IT SOUND LIKE A WORN OUT PISTON ISSUE. | Crash: No Fire: No | Unknown |
| Oct 2020 | STEERING | VERY LOOSE/SLOPPY STEERING AT ALL SPEEDS. | Crash: No Fire: No | 10 |
| Oct 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | MY 2019 JEEP WRANGLER SPORT JL WHEN DRIVING ON THE ROAD ANY ROAD THE CAR FOR NO REASON STARTS WOBBLING AND SHAKING AND VIBRATING FOR ABOUT 20 SECONDS OR MORE AND THEN IT DRIVES NORMALLY ,BUT THIS HAPPENS VERY OFTEN AND THE STEERING WHEEL FEELS WEIRD AND HAS AN EMPTY SPACE IN IT AND WHEN DRIVING ON THE HIGHWAY THE CAR WONDERS TO THE LEFT AND RIGHT CHANGING LANES AND I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL TO CONTROL THE CAR AND KEEP IT STRAIGHT. THIS IS A BRAND NEW CAR . THERE WAS A RECALL ON THE STEERING DAMPER AND THAT RECALL WAS DONE ON MY JEEP BUT THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE . MY JEEP IS VERY DANGEROUS TO DRIVE AND IT'S STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY AND I TOOK IT TO A JEEP DEALERSHIP IN HOOVER-ALABAMA HENDRICK JEEP AND THEY SAID THAT THEY COULDN'T FIND ANY PROBLEM BUT I DON'T TRUST THEM AND I DON'T THINK THEY DID A THOROUGH DIAGNOSIS. MY JEEP HAS A DEFECT IN THE STEERING WHEEL AND IT WOBBLES AND SHAKES AND VIBRATES FOR NO REASON VERY OFTEN AND THE STEERING HAS AN EMPTY SPACE IN IT THAT MAKES THE CAR GO SIDEWAYS . THE WOBBLING AND SHAKING AND VIBRATING IS VERY DANGEROUS AND HAPPENS FOR NO REASON OR AFTER I GO THROUGH A ROUGH ROAD OR A POTHOLE OR ON A NORMAL SMOOTH ROAD .ALL THIS IS STILL HAPPENING EVEN AFTER DOING THE RECALL OF STEERING DAMPER . THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE AND THE CAR IS VERY DANGEROUS TO DRIVE | Crash: No Fire: No | Unknown |
| Oct 2020 | STEERING,SUSPENSION,WHEELS | WHILE DRIVING THE MIDDLE LANE ON THE HIGHWAY DOING 70 MPH I DROVE OVER AN OVERPASS WITH A SLIGHT DEPRESSION AND MY STEERING WHEEL STARTED TO VIOLENTLY SHAKE SO MUCH SO THAT I HAD DIFFICULTY MOVING TO THE RIGHT LANE AND THEN ONTO THE EMERGENCY SHOULDER, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE DEALER REPLACED THE STEERING DAMPENER THE SECOND TIME TO CORRECT THIS PROBLEM. THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED, THE FIRST TIME WAS ABOUT 14 MONTHS EARLIER WHEN THE DEALER REPLACED THE STEERING DAMPENER FOR THE FIRST TIME. TO DATE I AM ON MY THIRD STEERING DAMPENER IN LESS THAN TWO YEARS. PLEASE INVESTIGATE THIS DESIGN DISASTER THAT IS AN EXTREME HAZARD TO ALL THE SAFE DRIVERS ON OUR HIGHWAYS INCLUDING ME. THANK YOU. | Crash: No Fire: No | 15,000 |
| Oct 2020 | STEERING | AT HIGH SPEEDS (65+MPH) IF THE JEEP ROLLS OVER A ROUGH PATCH ON THE HIGHWAY THE WHOLE JEEP/STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL I LET GO OF THE GAS... | Crash: No Fire: No | 36,200 |
| Oct 2020 | STEERING | THE STEERING IS VERY LOOSE, REQUIRES CONSTANT CORRECTION ON HIGHWAY DRIVING. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIMES, HOWEVER THEY CLAIM THIS IS "NORMAL" FOR A JEEP. | Crash: No Fire: No | 30,000 |
| Oct 2020 | STEERING,SUSPENSION,WHEELS | AT HIGHWAY SPEEDS WHEN GOING OVER APPROACH TO BRIDGE ,POTHOLE ,EVEN ROAD REFLECTORS JEEP WRANGLERS2 DOORS CAN GO INTO A VIOLENT SHAKING OF STEERING WHEEL AND FRONT TIRES AND SUSPENSION. THE DEALERS CALL IT THE DEATH WOBBLE.IF YOU HIT YOUR BRAKES ITS EVEN WORSE. YOU MUST JUST HANG ON AND RELEASE YOUR GAS PEDAL TILL IT FINALLY COMES UNDER CONTROL. THIS WOLD BE ESPECIALY DANGEROUS DURING RAIN OR WORSE ICE OR SNOW .JEEP SHOULD BE ABLE TO ADD A STABILIZER OR SOMETHING TO THE SUSPENSION TO CONTROL THIS CONDITION. IF THEY CAN NAME IT THEY SHOULD BE ABLE TO FIX IT. | Crash: No Fire: No | 12,000 |
| Sep 2020 | VISIBILITY/WIPER | BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS DETACH COMPLETELY IF THE CAR HITS A BUMP, POTHOLE, SPEEDBUMP ETC...CAUSING THE VISION OF THE WINDSHIELD TO BECOME OBSTRUCTED UNTIL THE VISOR IS MOVED OUT OF SIGHT. THIS APPEARS TO BE DUE TO A FAULTY PLASTIC RETENTION WASHER THAT BECOMES DISLODGED. THIS BEHAVIOR IS ALSO ABLE TO BE REPRODUCED WHEN ATTEMPTING TO USE THE SUN VISOR IN ITS DESIGNED INTENT OF FOLDING UP, DOWN, AND DETACHING/EXTENDING TO BLOCK SUN FROM THE DRIVERS VIEW. | Crash: No Fire: No | 33,700 |
| Sep 2020 | STEERING | THERE IS PLAY IN THE STEERING WHEEL ESPECIALLY AT HIGHWAY SPEEDS (ABOVE 60 MPH) AND THE PROBLEM SEEMS TO BE GETTING WORSE. IT WAS ALWAYS LOSE BUT THE SEVERITY WAS NOTICED ON A 1200 MILE ROAD TRIP AND CONTINUES TO BE AN ISSUE. THIS ISSUE CAUSES THE DRIVER TO CONSTANTLY ADJUST THE STEERING WHEEL AND FEELS LIKE YOU DO NOT HAVE COMPLETE CONTROL OF THE VEHICLE. ALONG WITH THE CONSTANT ADJUSTING, IN ORDER TO GO STRAIGHT THE STEERING WHEEL IS ABOUT A DEGREE OFF FROM CENTER. THIS LOSE STEERING MAKES IT DIFFICULT TO STAY IN THE LANES WHILE DRIVING AND IS A SAFETY HAZARD THAT NEEDS FIXED AND A RECALL NEEDS TO BE ISSUED. | Crash: No Fire: No | 10,000 |
| Sep 2020 | STEERING,SUSPENSION | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NORTH EAST 163 STREET, NORTH MIAMI BEACH, FLORIDA 33162, (305)-493-5000) TO BE REPAIRED UNDER MANUFACTURER COMMUNICATION NUMBER: 9004166 (DAMPER, STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. WHILE THE CONTACT WAS DRIVING AT 70 MPH, THE VEHICLE VIBRATED AND SHOOK UNCONTROLLABLY. THE CONTACT REDUCED THE VEHICLE SPEED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,525. | Crash: No Fire: No | 4,525 |
| Sep 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT... | Crash: Yes Fire: No | 15,889 |
| Sep 2020 | STEERING | MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE... | Crash: No Fire: No | 33,000 |
| Sep 2020 | STEERING | LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP! | Crash: No Fire: No | 30 |
| Aug 2020 | STEERING,SUSPENSION | WANDERING STEERING FEELS UNSAFE AT SPEED OVER 55. NOW BEGINNING TO PULL RIGHT AS WELL | Crash: No Fire: No | Unknown |