Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
709 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2021 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it. | Crash: No Fire: No | Unknown |
| Jun 2021 | STEERING | The steering on JL 2019 has been a problem from the start. The steering wheel damper was replaced and the steering is still a problem. There is too much play in the steering which has been the cause of several potential accidents especially at highway speeds. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution". | Crash: No Fire: No | Unknown |
| Jun 2021 | STEERING | Steering has gotten extremely sloppy and pulls. Took it to get an alignment and it turns out the steering box is the culprit. There seeks to be many issues with this. Needs to be recalled. Could cause an accident | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN | Repeated service axle locker system warnings. Front axle replaced. New DTCM and wire installed | Crash: No Fire: No | Unknown |
| May 2021 | UNKNOWN OR OTHER | The Uconnect Radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting. | Crash: No Fire: No | Unknown |
| May 2021 | SUSPENSION | Above 65, if I hit a bump, my Jeep gets the "Death Wobble" reported in many other Jeeps. I am scheduled to have the Damper replaced, but many forums state this is only a band-aid and will wear out or won't truly fix the problem. | Crash: No Fire: No | Unknown |
| May 2021 | STEERING,SUSPENSION,WHEELS | WHEN DRIVING 70 MILES AN HOUR AND HIT A BRIDGE SEAM WHICH INTERSECT THE HIGHWAY AT 45 DEGREE ANGLE THE CAR GOES INTO A VIOLENT DEATH WOBBLE. WE HAVE HAD 2 JEEP SERVICE DEPARTMENTS LOOK AT THE ISSUE STATING NOTHING IS WRONG WITH THE CAR. WE ARE STILL EXPERIENCING THIS DEATH WOBBLE | Crash: No Fire: No | 30,200 |
| Apr 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BUHLER JEEP CHRYSLER DODGE RAM (3290 NJ-35, HAZLET, NJ 07730, (732) 264-5000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING OVER A BUMP OR POT HOLE IN THE ROADWAY, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. AFTER SLOWING DOWN TO REDUCE THE SPEED TO APPROXIMATELY 20 MPH, THE SHAKING STOPPED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | 5,000 |
| Apr 2021 | STEERING,ELECTRICAL SYSTEM | WHILE DRIVING NORMALLY MY DASH LIGHTS AND INFO DISPLAY START RUNNING A SEQUENCE THAT GOES THROUGH A MULTITUDE OF WARNINGS AND SERVICE CHECKS ON THE VEHICLES SYSTEMS, I LOSE POWER STEERING FOR A BIT THEN LIGHTS GO OUT, BUT CHECK ENGINE LIGHT AND ESS STAY ON. WHEN REMOTE STARTING MY JEEP THE SAME THING KIND OF HAPPENS ONLY THE WARNING LIGHTS DO NOT GO OUT QUICKLY AND I CANNOT SHIFT OUT OF PARK TO DRIVE THE VEHICLE, AFTER SOME TIME USUALLY A 1/2 TO A FULL DAY OF WAITING THE LIGHTS GO OUT EXECEPT FOR THE CHECK ENGINE LIGHT AND ESS. I TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME IT WAS A LOOSE NEGITIVE BATTERY TERMINAL CONNECTION, ABOUT THREE MILES DOWN THE ROAD IT DID THE LIGHTS AND STEERING THING AGAIN. | Crash: No Fire: No | 11,315 |
| Apr 2021 | STRUCTURE,VISIBILITY/WIPER | LOWERED THE WINDSHIELD PER THE USER MANUAL FOR THE FIRST TIME ON 4/3/21. 2 OF THE 4 BOLTS HOLDING THE WINDSHIELD TO THE FRAME WERE PRESENT BUT NOT TIGHTENED. UNKNOWN IF THEY LOOSENED WHILE OPERATING THE VEHICLE, WHICH HAS APPROXIMATELY 20,000 MILES CURRENTLY, OR WHETHER THEY WERE LOOSE FROM THE FACTORY. | Crash: No Fire: No | 20,000 |
| Apr 2021 | STEERING | I HAVE HAD DEATH WOBBLE 3 DIFFERENT TIMES ON MY 2019 JEEP WRANGLER THE DEALER SUPPOSEDLY FIX IT, BUT I EXPERIENCED IT AGAIN AFTER FIX. IT HAPPENS WHEN U ARE TRAVELING AT HIGHER SPEEDS AND HIT SOMETHING IN THE ROAD LIKE A HOLE THE STEERING WHEEL OSCILLATES VIOLENTLY | Crash: No Fire: No | Unknown |
| Mar 2021 | STEERING,VISIBILITY/WIPER | I HAVE NOTICED AT HIGH SPEEDS WHEN I AM DRIVING AND I GO OVER A POT HOLE OR EVEN WHEN I GO OVER A RUMBLE STRIP I GET AN AGGRESSIVE STEERING WHEEL SHAKE. ANOTHER ISSUE WOULD BE THE PASSENGER VISOR IT BROKE WHEN MY VEHICLE ONLY HAD 36,600K MILES. I HARDLY USE THE VISOR ONE DAY MY PASSENGER OUT THE VISOR DOWN TO COVER THE SUN FROM FACE AND IT JUST FELL FROM THE CORNER. | Crash: No Fire: No | 36,000 |
| Mar 2021 | STEERING,WHEELS,UNKNOWN OR OTHER | AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 75+ MPH, I PASSED OVER SOME UNEVEN PAVEMENT AND MY STEERING AND CHASSIS BEGAN SHAKING FOR ABOUT 5-10 SECONDS. WHEN I SLOWED DOWN, IT STOPPED; HOWEVER, IT FELT LIKE THE STEERING WHEEL WAS GOING TO COME OFF AND THE TIRES WERE GOING TO FLY OFF OF MY CAR. | Crash: No Fire: No | 22,000 |
| Mar 2021 | STEERING | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE WOULD SHAKE UNCONTROLLABLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL PRIOR TO THE CONTACT OWNING THE VEHICLE HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO UNION CITY CHRYSLER DODGE JEEP RAM FIAT (3950 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED WITH THE STEERING DAMPER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. | Crash: No Fire: No | 12,000 |
| Mar 2021 | STEERING | I OWN A 2018 AND 2019 JEEP WRANGLER. I DRIVE BOTH OF THESE VEHICLES ON THE HIGHWAY. WHEN YOUR DRIVING THESE JEEPS WHEN YOU HIT A BIT YOU LOSE CONTROL OF THE STEERING. WHEN I WAS YOUNGER WITH NOT GREAT CARS THIS WOULD BE CALLED HIGH SPEED WOBBLE. THIS SEEMS TO BE A VERY DANGEROUS AND SHOULD BE RECALLED | Crash: No Fire: No | 7,343 |
| Mar 2021 | STEERING,SUSPENSION | MY 2019 RUBICON FROM DAY 1 HAS HAD A DANGEROUS WANDERING ISSUE. IT IS VERY DIFFICULT TO KEEP THE VEHICLE ON A STRAIGHT TRACK AND SOMETIMES TO EVEN STAY IN YOUR LANE. IT IS ESPECIALLY DANGEROUS ON THE HIGHWAY IN WINDY CONDITIONS. WRANGLER STYLE JEEPS ARE KNOWN FOR CATCHING THE WIND HOWEVER, WITH THE WANDERING PROBLEM IN THE STEERING YOU TEND TO OVERSTEER TO COMPENSATE MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. I COMPLAINED ABOUT THIS THE FIRST DAY I BOUGHT IT NEW AND WAS TOLD THAT THIS IS HOW JEEPS ARE. I KNOW HOW ALL VEHICLES ARE AND WHERE THEY CROSS THE LINE WITH A SAFETY ISSUE. IF YOU GO ON LINE AND PUNCH IN JEEP WANDERING ISSUES THERE ARE LITERALLY THOUSANDS OF POST ABOUT THIS PROBLEM AND IT APPEARS THAT JEEP JUST IGNORES THIS SAFETY ISSUE. I WOULDN'T BE TAKING THE TIME TO WRITE THIS IF IT WERE JUST AN INCONVENIENCE. THIS IS A SERIOUS AND DANGEROUS PROBLEM. MY WIFE HAS A 2019 JEEP GRAND CHEROKEE AND IT RIDES LIKE A LUXURY CAR. SHE WON;T EVEN DRIVE MY RUBICON BECAUSE SHE IS SO SCARED OF HOW IT WANDERS. THE STEERING WHEEL HAS TO BE CONSTANTLY COMPENSATED BACK AND FORTH TO KEEP IT IN LINE. SO MUCH SO THAT I WORRY SOME TIMES THAT IF THERE WERE A COP IN BACK OF ME THAT HE WOULD THINK I WAS IMPAIRED THE WAY THE VEHICLE IS ALWAYS BACK AND FORTH. I BOUGHT MY 4 DOOR 2019 RUBICON BRAND NEW AND IT ONLY HAS 21,000 MILES ON IT NOW. NO ONE SHOULD HAVE TO BE AFRAID TO DRIVE A BRAND NEW VEHICLE WITH A SAFETY ISSUE LIKE THIS AND JEEP SHOULD HAVE FIXED THIS OBVIOUS ISSUE AND NOT BE IGNORING IT. LETS NOT WAIT TILL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE. FROM THE RESEARCH I HAVE DONE AND HUNDREDS OF POST I HAVE READ IT APPEARS THIS PROBLEM IS LIMITED TO WRANGLER MODEL JEEPS. PLEASE HELP!! | Crash: No Fire: No | 10 |
| Mar 2021 | STEERING,SUSPENSION | STEERING HAS EXTREMELY TOO MUCH PLAY. THE VEHICLE VEERS EVERYWHERE AT HIGHWAY SPEEDS. STEERING WHEEL SHAKES VIOLENTLY IF YOU HIT A BUMP AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS. | Crash: No Fire: No | 21,845 |
| Mar 2021 | ENGINE | JEEP WRANGLER HAS A SAFETY ISSUE WITH CLUTCH SLIPPING.IT IS UNDER RECALL. IT'S BEEN IN DEALERSHIP MULTIPLE TIME OVER LAST 2 YEARS. THERE IS NO FIX FOR THIS PROBLEM. I CO-LEASED THIS WITH MY SON WHO HAS PUT ONLY AROUND 4,000 MILES ON THE JEEP IN 2 YEARS BECAUSE HE IS AFRAID TO DRIVE IT | Crash: No Fire: No | 700 |
| Mar 2021 | STEERING,FORWARD COLLISION AVOIDANCE | VEHICLE HAS HAD SERIOUS ISSUES WITH STEERING AND SYSTEMS CONNECTED TO IT. I HAVE CHANGED THE STEERING DAMPNER AS WELL AS TEH STEERING GEASR BOX. VEHICLE WANDERS HORIBLY, DOESNT TRACK WELL, AND IS CCONSTANTLY LOSING ITS ALIGNMENT. ITS ISSUES HAVE AFFECTED POWER LOSS, STABILITY CONTROL AND MORE. ITS BEEN IN SERVICE MANY TIMES NOW AND I HAVE ZERO CONFIDENCE IN ITS ABILTY TO CONTROL THIS VEHICLE SAFELY. THERE ARE MANY COMPLAINTS ON THS YEAR RELATED TO STEERING AND I AM ANOTHER. I CAN TURN TEH VEHICLE WHEEL MORE THAN 90 DEGREES WITH ZERO WHEEL MOVEMENT. | Crash: No Fire: No | 14,250 |
| Mar 2021 | SUSPENSION | IT'S ONLY 2 YEARS OLD VEHICLE. SUDDENLY WHEN START ENGINE SWAY BAR DISCONNECT MESSAGE ARE APPEAR IN DASH BOARD. I NEVER USE OFF ROAD. | Crash: No Fire: No | 27,600 |
| Mar 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM | DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE. | Crash: No Fire: No | 16,275 |
| Mar 2021 | STEERING,SUSPENSION,WHEELS | WHEN GOING OVER 40MPH THE TRUCK SHAKES UNCONTROLLABLY, WITH ONLY LITTLE BUMPS IN THE ROAD. THIS IS CAUSING ISSUES FOR ME AND IT'S VERY UNSAFE. MAKES ME NOT WANT TO EVEN DRIVE. THE VEHICLE IS IN MOTION WHEN IT HAPPENS. FEELS LIKE THE WHEEL IS GOING TO COME OFF. SCARED. | Crash: No Fire: No | 29,000 |
| Mar 2021 | SUSPENSION | OUR VIN DOES NOT MATCH THE RECALL NOTICE FOR THIS CUSTOMER SATISFACTION NOTICE, BUT IT DOES ALL THE SAME PROBLEMS. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169208-9999.PDF THE FRONT SUSPENSION STEERING DAMPER ON ABOUT 192,000 OF THE ABOVE VEHICLES MAY NOT EFFECTIVELY DAMP OSCILLATION OF THE STEERING SYSTEM, RESULTING IN A SUSTAINED SHAKE OR SHIMMY IN THE STEERING WHEEL. THIS CAN BE MORE NOTICEABLE WHEN DRIVING AT SPEEDS EXCEEDING 55 MILES PER HOUR (MPH) 88 KILOMETERS PER HOUR (KPH) AFTER CONTACTING A BUMPY ROAD SURFACE AND IN TEMPERATURES BELOW 40 FAHRENHEIT (5 CELSIUS). | Crash: No Fire: No | 25,000 |