Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
709 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | STEERING,ELECTRICAL SYSTEM,ENGINE | 2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING | The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000. | Crash: No Fire: No | 23,000 |
| Jun 2022 | ELECTRICAL SYSTEM,ENGINE | Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING | Took to the dealership for a few problems and one of them was loose or wandering steering, while warranty was still covered 3/36. Dealer stated "thats how a jeep drives" and did fix the other issues i also brought it in for. Only a few years later just after i cross 40,000 miles, I decide to plan a road trip but dont want the hassle of constant steering corrections on the trip. I notice while seaching the internet for aftermarket steering fixes that Jeep had a TSB for the exact same issue I have and others who were still under warranty were getting the new sterring components and loving their Jeep! I am still frustrated that the dealer says its no longer covered for me even though all the new models have the new steering components now. The TSB should have been communicated to owners to be able to safely handle their Jeep at highway speeds even in windy conditions. Instead I just dont drive it most of the time. | Crash: No Fire: No | Unknown |
| May 2022 | STEERING,ELECTRICAL SYSTEM,ENGINE | 2019 Jeep Wrangler Sahara Unlimited---while driving the vehicle on a city street, without any warning, all of the dash lights and any/all warnings lights started to flash. Within 200 feet of this occurring, the vehicle lost power, including ability to control the steering, and the car came to an immediate stop. During this shut down instance, I was able to vigorously hold the steering wheel to guide the car to the side of the road, avoiding the traffic that came. After the car shut down, the dash lights and windshield wipers were still going off. It still had electrical power. It would not start back up. I had to have it towed to the dealership. It is currently being looked at by the local dealership. 05-29-22 | Crash: No Fire: No | Unknown |
| May 2022 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Every warning light, check engine, brake, traction control, service shifter, service electronic throttle system, etc. would come on all at once. While driving the power steering stopped working when all these warnings appeared yet the vehicle was still under power. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The dash glitches and lights up all of the warning lights, speed and fuel goes up and down then the engine idles high despite not shifting/touching anything. Then it it completely locked up and cannot shift out of park. If it sits for a while occasionally it will start and only have check engine light on and allow you to shift to drive however while driving I have had the entire dash light up and speedometer/rpms going up and down causing it to run higher. It has been back to the dealer twice now for same issue that was supposedly fixed. It says service shifter, my abs are not working and electronic stability control needs service amongst other things. It is very scary when this has happened while driving on the highway with my children in the car and the fact I never know if I will be able to make it to or from work/picking up kids or if I will be stuck in drive/have engine shut off while driving. This has happened more than once in my 3 weeks of purchasing this vehicle and I am scared for our safety. I have had the codes read prior to going to the dealership and it says multiple things are malfuntioning | Crash: No Fire: No | Unknown |
| May 2022 | STEERING | When driving on a highway at speeds above 50 mph, i hit a bump in the road and my front end started to shake violently and also caused my steering wheel to bounce around. As i slowed down the bouncing reduced but it did not stop completely until i came to a complete stop off to the side of the road. There is a customer satisfaction notice out for a steering damper that i am having scheduled, but this seems like it should be a safety issue and a recall. | Crash: No Fire: No | Unknown |
| Apr 2022 | STEERING | “Death wobble” or uncontrolled front steering vibration and violent shaking. Steering gear box was replaced at 12,000 miles. Replacement gear box seemed to be ok for about 15,000miles. At about 17000 miles(29,000 total vehicle miles) the vehicle experienced a violent shaking when on a freeway and going over a bridge overpass bump at about 75-80mph. The shaking would not stop until braking occurred nearly causing a rear end collision from car behind. Dealer has not been able to recreate the wobble in part because they will not drive over 70mph(the local freeway speed limit). The steering gear box “fix” for this problem was clearly not a robust corrective measure if death wobble reappears at 15000 miles. | Crash: No Fire: No | Unknown |
| Apr 2022 | STEERING | Very loose feeling steering wheel when driving at speeds over 50mph | Crash: No Fire: No | Unknown |
| Mar 2022 | STEERING,SUSPENSION | Experienced the death wobble. Front tires began to oscillate violently causing loss of steering control on a highway. Went on for ~20 seconds, almost ran off the road and would have crashed. No indications prior to event, smooth highway speed driving right up to extreme violent shaking. Fighting with the wheel to steer to stay on the road was ineffective. The only thing that saved us was it suddenly stopped on its own. Before this event there were several short, less severe instances of wobbling. | Crash: No Fire: No | Unknown |
| Mar 2022 | STEERING | Vehicle has been leading to the right since I bought the vehicle. It is now very worse, and has cause a near miss collision with right side object. There is now severe drifting to the right, the original dealer has denied the issue since day one. Now it has been confirmed by another dealer that the steering gear box needs to be replaced by the new steel product steering gear box. | Crash: No Fire: No | Unknown |
| Mar 2022 | SUSPENSION | Experienced “death wobble” at 60mph. Vehicle has 22k miles and steering components checked out to be good. This is very unsafe and scary. Steering wheel started shaking violently and had to slow way down, almost to complete stop, to regain control. Thank you | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES | When pressing on the breaks , the brakes required moderate amount of force to push in order for the vehicle to come to a complete stop or to yield, there is a loud hissing , leaking sound that is also heard from under the hood. This noise does not seem to go away even after taking it back to dealership to get it diagnosed, the brakes remain a little hard to press on as well. The dealership said it was a vacuum booster brake that was wearing out so they switched it but the noise remains the same and so does the forge to push down on the brakes . This is a dangerous factor to be dealing with as the brakes are something that is used constant in a vehicle to idle your car or to stop. According to the dealership this complaint is very common amongs other Jeep owners about the brake not functioning 100%, there are no warning signs or lights that ever popped up as well . Please help fix this can cause death if brakes fail at some point while I own the Jeep . | Crash: No Fire: No | Unknown |
| Mar 2022 | STEERING | When driving at a speed of 60 or higher the Steering wheel of the jeep begins to shake or shimmy. When driving on the highway I have to slow down well below the speed limit to get the shaking to stop. I’ve taken it to a independent Jeep repair shop and they have confirmed the steering wheel shakes. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the MGU and the 48v battery required repair. | Crash: No Fire: No | Unknown |
| Feb 2022 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Jeep Wrangler. The contact stated that while driving and exceeding 57 MPH, the vehicle started shaking. There was no warning light illuminated. The contact continued driving to work with no additional issues. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 18,000. | Crash: No Fire: No | 18,000 |
| Feb 2022 | STEERING,SUSPENSION | While driving on the highway out of the blue my jeep starts to shake and vibrate. It happens without warning a makes it hard to control steering. | Crash: No Fire: No | Unknown |
| Feb 2022 | VISIBILITY/WIPER | The far driver and passenger sides of the windshield do not defrost in sub freezing weather. The windshield defrost duct vents are not adequate to force hot air to either side of the center vent. This results in windshield and wiper icing over in temperatures below ~20° F causing drastically reduced visibility 12 or more inches from each side of the windshield. The problem has been mush discussed on the JL Wrangler Forum at this thread: https://www.jlwranglerforums.com/forum/threads/question-regarding-the-windsheld-defrost.15276/ Also described in this video: https://www.youtube.com/watch?v=PlKtxsKZnI4 | Crash: No Fire: No | Unknown |
| Feb 2022 | STEERING,SUSPENSION,POWER TRAIN | When on the highway going over 55 MPH and hitting a bump the steering wheel and entire vehicle begins to move rapidly and violently from side to side. This causes your vehicle to feel like it's losing control. The only way to stop this from continuing is to slow the vehicle down significantly. This presents a significant danger of losing control because of the shaking or being hit from behind on the highway due to slowing down significantly. The dealer has attempted to repair this defect twice within the last 2 months by replacing the steering damper and it is still occurring. No warning messages are illuminated when this occurs. | Crash: No Fire: No | Unknown |
| Feb 2022 | ENGINE | Vehicle only had 21421 miles on it. We were having issues with the Jeep reveling at highest RPM when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn’t find anything. Issue persisted took it back and they ran diagnostic said they couldn’t find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and was stalling out and shaking. Took it back again and they are now replacing the engine. This was really shocking. This is the 4th Jeep wrangler I’ve owned in my life and so have NEVER had major issues with any of them before only normal wear and tear type repairs and upkeep. | Crash: No Fire: No | Unknown |
| Feb 2022 | STEERING,SUSPENSION | My Jeep wanders tremendously, at times it’s hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I’ve almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There’s no way to control the vehicle when this happens. | Crash: No Fire: No | Unknown |
| Feb 2022 | VISIBILITY/WIPER | The front windshield defrost doesn’t work as it should. The windshield will ice up on the driver side and passenger side and create major visibility issues. The blower only seems to blow heat to the center of the windshield and not the sides | Crash: No Fire: No | Unknown |
| Feb 2022 | VISIBILITY/WIPER | I noticed during colder time the windshield was not defrosting the edges of the windshield. I took it to the dealer to have them check my defroster, They claim it is working as intended. So I just let the windshield defrost more before driving. But during recent snow storm, I noticed the defroster only defrosted the center of the windshield while driving and with constant snow the build up on the edges was making the edges not clear causing blind spots. This is very dangerous as view is obstructed. | Crash: No Fire: No | Unknown |
| Jan 2022 | SEATS | Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to Jeep's TSB 23-020-19 - "Front Seat Will Not Unfold and Lock Into Position / June 20, 2019". However the dealer tells me that the problem is not the same as the TSB and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the TSB. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants. | Crash: No Fire: No | Unknown |