Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Jeep Wrangler Complaints
709 consumer-submitted complaints on record for the 2019 Jeep Wrangler, grouped by component category.
709 Total complaints
9 Crash reports
8 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,suspension, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 8 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 387 complaints, with an average reported failure mileage of 13,814 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,suspension, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Jeep Wrangler complaints?
9 Crash
8 Fire
7 Injury
0 Fatality
12 Towed
4 Medical attention
What are the most common 2019 Jeep Wrangler complaint categories?
STEERING 265
STEERING,SUSPENSION 61
ELECTRICAL SYSTEM 53
POWER TRAIN 33
UNKNOWN OR OTHER 27
SUSPENSION 26
VISIBILITY/WIPER 20
STEERING,SUSPENSION,WHEELS 19
STRUCTURE 11
ENGINE 10
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | STEERING,SUSPENSION | On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING,SUSPENSION | Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING,POWER TRAIN | Continued "death wobble" after suggested repair by dealership. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM | Both the auxiliary and main batteries go out at least once a year leaving you stranded in need of flatbed towing. Dealer has know suggestions on the faulty batteries or recommendations for a better solution. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | While driving on the highway, my car began to shake. Upon inspection of the dash and its components, no warning lights appeared and nothing was triggered to state that there was a flat or anything was wrong with the vehicle. I had to lower my speed from 70mph down to 50mph as I went to merge right to get onto the shoulder and/or exit to a safe location in case I had a flat. Upon slowing to 50mph the shaking stopped and I was able to drive normally. I proceeded to drive for a few more miles due to the issue seemingly resolving itself. As the vehicle reached speeds of 70+ mph it began to shake again. This time I managed to pull off onto the shoulder and inspected the car in case there was a flat and/or something caught onto the axel. Nothing appeared out of the ordinary and the vehicle drove normally, without issue from that point on. The shaking lasted anywhere from 20-30 seconds while traveling at highway speeds. | Crash: No Fire: No | Unknown |
| Oct 2022 | STRUCTURE | My Jeep if fully corroded and corroding on all seams of the vehicle. The paint is bubbling and chipping. Chrysler refuses to buy the car back. | Crash: No Fire: No | Unknown |
| Sep 2022 | STEERING | Steering very loose and vehicle wanders all over like wind is blowing you around. This has caused me to drift out of my lane and nearly colliding with others. Will being to dealer for evaluation. TSB is out for this issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | while driving-sun visor on drivers side failed and immediately fell in middle of my view. Could have caused an accident. The jeep windshield is small and narrow to begin with and having a large portion suddenly blocked by a falling visor is a major issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | STEERING | Steering wanders. There is at least 2 inches of play in the steering and the Jeep has always had this issue since we purchased it. Driving down the road has aways been a bit like playing "ping pong" with the steering as you have to make slight steering corrections as the Jeep drifts left or right towards the lane lines. I recently lifted the jeep and put on slightly larger tires. This made the wandering and "ping pong" steering control a lot worse. I had the shop make some adjustments and they basically got everything back to where it was before - still playing ping pong as I drive, but now when I take an exit ramp, the traction control light will come on. There is a Jeep technical service bulletin out for this issue. As long as the lift is within specs, changing out the steering box and flashing the software apparently fixes the problem. How can excessive play in steering NOT BE A SAFETY ISSUE? How many accidents must there be, or God forbid, a death on the road, before the manufacturer has to fix this? The dealer wants to charge me $1400 to correct this issue, which they created my failing to design and manufacture a steering box that works properly with their vehicle. If I wanted to fix this myself and install the new steering box, I would have to buy a $10,000 software flash system if I want to make sure all the warning lights correlate to the actual driving characteristics of the vehicle. Very frustrating that I'm driving an "on the margin" vehicle with regards to safety and the manufacturer isn't willing to do the right thing and do a safety recall. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | While driving the visor above both the driver side and passenger side falls down from where it is supposed to be. The mechanism that holds the visor in place is defective and falls out of the hole where it is supposed to connect to. The mechanism is still in tact so the visor falls enough to obstruct the drivers view but does not fall out. This almost caused me to crash while on the highway yesterday. I have confirmed with multiple other drivers of the 2019 JLU that this also happens to them. | Crash: No Fire: No | Unknown |
| Aug 2022 | STEERING,SUSPENSION,WHEELS | The steering has become very loose, causing the vehicle to feel as though it were drifting with every bump. Entering into a parking lot, or going over speed bumps cause the vehicle to feel as though you are jerking the steering wheel back & forth, with the whole body of the vehicle rocking. Changing lanes requires the upmost care when merging, so as not to cause too much movement, otherwise the entire vehicle rocks back & forth as though you were off-roading on extremely uneven turf. God forbid you attempt to avoid hitting something that jumps in front of you car; that is bound to cause the car to flip! Doesnt matter if you're traveling 5mph or 65 mph, the drifting is obvious & pretty scary. | Crash: No Fire: No | Unknown |
| Aug 2022 | SUSPENSION,WHEELS,UNKNOWN OR OTHER | When driving down the interstate my 2019 jeep hit a small bump in the road. Front end started shaking violently. At first I thought I had blown a tire but tire pressure warning did not show on dashboard. I let off the gas and it ebbed till gone. I was going 70 miles an hour when it started. It was intermittent through out the day and started each day after | Crash: No Fire: No | Unknown |
| Aug 2022 | WHEELS | 2019 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE THEIR VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONSUMER STATED THE DEALER DETERMINED THE FAILURE WAS CAUSED DUE TO A FAILURE IN THE DAMPERING SYSTEM. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO THE FAILURE BEING A KNOWN DEFECT. | Crash: No Fire: No | Unknown |
| Aug 2022 | STEERING,WHEELS | The steering is loose and the vehicle drifts while driving. We cannot maintain straight driving without continuous movement of the steering wheel. The vehicle feels unsafe at all speeds. This vehicle is probably maintained with routine tire rotation. Front passenger tire has had excessive wear. All wheels and tires have been changed with no result. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Aug 2022 | STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Over the last 7+ months, my vehicle will not go into gear. When I push the starter, the vehilce flashes a number of warning lights and codes then the service shifter warning comes on and stays on. The vehicle will then not go into gear. The dealership has now looked at it 3 times and can not find the issue. They can see the code, have replaced the auxillary battery and traced the wiring. This happens approximately 3 times a week. It leaves me stranded where ever I am because it will not go into gear and has to be towed. A few hours later, it will start as normal. On other occassions, it does the same thing to me while I am driving! All of the warning indicators will flash and I will lose power steering. If I pull the car over and turn it off and on again, I gain power steering back. This has happened to me while driving on the highway. The first time I was on a 4 lane highway with no power steering. I can send a video link if provided an email address | Crash: No Fire: No | Unknown |
| Jul 2022 | STEERING,ENGINE,LANE DEPARTURE | Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags. | Crash: No Fire: No | Unknown |
| Jul 2022 | UNKNOWN OR OTHER | The windshield design for 2018-2019 Jeep Wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this Jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other Jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully. | Crash: No Fire: No | Unknown |
| Jul 2022 | UNKNOWN OR OTHER | It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM | I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed | Crash: No Fire: No | Unknown |
| Jul 2022 | STEERING | steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN,ELECTRICAL SYSTEM | Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING | My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break. | Crash: No Fire: No | Unknown |
| Jun 2022 | SEATS | The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661. | Crash: No Fire: No | 6,661 |
| Jun 2022 | ELECTRICAL SYSTEM | Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k . | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times. | Crash: No Fire: No | Unknown |