Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | FUEL/PROPULSION SYSTEM | Fuel pump.idle stop not working most of the time when it works hard to start and red light blink a second. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE,LANE DEPARTURE | With the lane departure warning- it alerts when the lane turning and when my blinker is on to change lanes. It does not alert when I change lanes without my blinker Lane keeping assistance does not do anything Engine idle shut off- when I am at a stop light and the engine turns off while idle, when I take my foot off the break the engine completely cuts off and the screen prompts me to shift into park. I the. Have to completely turn off my car and turn it back on. Sometimes it takes 30 seconds sometimes it take a minute or two to turn back on. This has happened at stop lights as well as on the freeway during stop and go traffic | Crash: No Fire: No | Unknown |
| Jun 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Honda radar or multi purpose camera failed. Is available for inspection. Turns off extra safety features such as acc, lkas, lane departure system and cbms. Makes it more dangerous without said system. Unknown. Unknown. There were quite a bit of warning lamps, cbms problem, lkas problem, acc problem, auto high beam problem and more. They first appeared April 2024. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER,BACK OVER PREVENTION | The 2019 Honda Pilot is receiving a Camera System Failure regarding the rear camera. The info screen shows a black screen where once the rear camera image was. I am putting myself, pedestrians, and other motorists at risk by not being able to have a clear view when driving the car in reverse. The Honda dealership confirmed the problem, telling me I needed to replace the camera and that this issue was NOT part of the current recall for this car regarding the rear camera. It has not been inspected by the manufacturer, police, insurance representatives, or others regarding my specific vehicle. There was no warning or anything prior to the camera system failing. It worked fine one day, then did not work again the next. | Crash: No Fire: No | Unknown |
| Jun 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Radar and multi purpose camera simultaneously failed. Dash lights came on indicating that auto high beams, lane keep assist, forward collision, adaptive cruise control, and braking system where not working properly. I think my safety and the safety of others where compromised with these systems not working. | Crash: No Fire: No | Unknown |
| Jun 2024 | BACK OVER PREVENTION | The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the backup camera malfunctioned and failed to display an image. During the failure, the message "No Connectivity" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 85,000. | Crash: No Fire: No | 85,000 |
| Jun 2024 | FUEL/PROPULSION SYSTEM | My vehicle started experiencing issues with hesitation when driving it on the freeway as if it was placed into Neutral when accelerating. As instructed by my Service Bulletin Number 24-010 letter, I needed to take my vehicle to the dealership. I took my vehicle to the Hendrick Honda dealership located at 14201 Richmond Hwy Woodbridge, VA 2219. They are trying to tell me that the recall is an extended warranty and they won't do anything unless the fuel pump goes out or they do a diagnostic that gives them a code that says there is an issue with the fuel pump module. The letter clearly states this is a recall and NOT an extended warranty issue. This incident occurred on [XXX] 2024. I want to make this response known to you guys because if I am being told this others are too. This recall is a safety issue, which can cause our vehicle to lose complete power! If I am experiencing issues as stated with this vehicle this is a concern. I won't be taking my vehicle back to that location, but I want to make sure that this issue is clarified and that their response is being addressed. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact stated that while driving at various speeds the vehicle had experienced jerking and vibrations and would not properly accelerate while pressing the accelerator pedal. Also, the vehicle would not immediately start and the fuel emissions light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The catalytic converter was replaced but the failures reoccurred. The vehicle was taken back to the dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 58,084. | Crash: No Fire: No | 58,084 |
| May 2024 | UNKNOWN OR OTHER | My rear view camera has started malfunctioning. Just yesterday weird colors came on the screen when i was trying to back up and i cant see anything. the dealer said it wasn't covered and that it would cost me 600$ to replace the cameras | Crash: No Fire: No | Unknown |
| May 2024 | BACK OVER PREVENTION | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the contact was concerned the replacement of the rear-view camera was not included in the recall. The contact stated that while attempting to park, there was an abnormal sound followed by the rear camera failing to operate as needed. The vehicle was taken to the dealer for an update; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 28,000. | Crash: No Fire: No | 28,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 40 MPH, the vehicle began to vibrate, and a fuel system warning illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced; however, the parts needed to complete the repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 109,000. Parts distribution disconnect. | Crash: No Fire: No | 109,000 |
| May 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The MOST communication cable connector recall causes the rear view camera to die early due to excess electrical noise going through the wire. There are many reports of the rear view cameras dying quickly due to the electrical issue of the MOST cable. The recall needs to cover the camera as well as the cable connectors, as they suffer damage as a result of the poor connection. My camera is still broken after the recall work was completed. | Crash: No Fire: No | Unknown |
| May 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | All electrical systems failed at once due to a malfunction in the front camera-sudden failure with no damage to the vehicle physically. Honda refuses to fix or honor the issue. A recall should be required due to the vast amounts of complaints on the same issues. This should not be a financial responsibility on the owner. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,ENGINE | Auto start stop feature did not restart engine after I stopped in traffic ahead of me on [XXX] in New Hyde Park. This has happened twice to me and a few times to my wife although she did not report them through this site. All this is after I had reported earlier the same incidents and Honda diagnosed it to the battery needing replacement after 2 years. There is a problem with this feature and NHTSA SHOULD ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | Auto start stop did not restart engine after stopping at red light. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated to accelerate intermittently. There were no warning lights illuminated. The vehicle was diagnosed with fuel pump module failure. The manufacturer was made aware of the issue. The failure mileage was 49,000. Parts distribution disconnect. | Crash: No Fire: No | 49,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE,FUEL/PROPULSION SYSTEM | The fuel Pump has been stalling and acting out since 2022 and received Recall "NHTSA Number: 23V-858 on February 2024. We call Tampa Honda at 813-935-8585 to schedule a recall repair. Tampa Honda informed us that they don't have parts to replace the Fuel Pump. We then, 60 days after February 2024, received a second recall letter, "NHTSA Recall Number: 23V-858 today 18 MAY 2024 and called Tampa Honda for the second time to schedule a recall repair of the Fuel Pump. For the second time, Tampa Honda customer service told us that they don't have parts for the replacement. We informed them that the recall issue ( Stalling and Engine hesitation while driving )with our Honda Pilot 2019 is persistent and that we are concerned about the vehicle's safety. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | 1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! Two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a HUGE safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at ANY time by accident and the feature would re-engage. Honda STILL has NO remedy to permanently disengage this feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | VISIBILITY/WIPER | Backup camera started showing rainbow colors making it difficult to use and see objects. It is always happening and not sporadic. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | Auto idle doesn't always restart. Latest incident, I was stopped at a busy intersection. It failed to restart when I lifted my foot. Caused my car to become inoperable, pretty much every light came on, radio stopped. Had to put it in park, turn off the car, and restart it. There were cars coming close to hitting me. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I am trying to get my open recall fixed, but the dealer won’t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville, NC | Crash: No Fire: No | Unknown |