Complaint volume
841 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Pilot Complaints
841 consumer-submitted complaints on record for the 2019 Honda Pilot, grouped by component category.
841 Total complaints
13 Crash reports
5 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 5 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 185 complaints, with an average reported failure mileage of 33,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, fuel system, gasoline?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Pilot complaints?
13 Crash
5 Fire
11 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2019 Honda Pilot complaint categories?
ENGINE 90
ELECTRICAL SYSTEM 87
FUEL SYSTEM, GASOLINE 70
UNKNOWN OR OTHER 70
FUEL/PROPULSION SYSTEM 61
POWER TRAIN 39
ELECTRICAL SYSTEM,ENGINE 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 29
FORWARD COLLISION AVOIDANCE 25
BACK OVER PREVENTION 21
841 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | POWER TRAIN | On [XXX] we were driving on [XXX] in Nashville and experiencing a sudden loss of power and the check engine light started flashing. Thankfully we were able to exit the interstate without incident and there was a mechanic shop near the exit. He found brass flakes in the oil filter and told us that it was likely a bearing failure. We then had the vehicle towed back to the Honda dealership in Louisville KY where we purchased it new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,UNKNOWN OR OTHER | Unknown….vehicle slips at certain speeds and repeatedly does so on a trip. If the engine is turned off, this may reset and slippage goes away temporarily. This issue has been brought to the dealers attention on multiple occasions over the past 2 years, but they have been unable to reproduce except on the most recent visit. Occurrence is more frequent now. Wondering why this vehicle is not included with the recall with similar make and model for the same year for torque converter? | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,ENGINE | I was coming to a stop at a red light and the car shut off . It flashed a transmission issue and emissions issue on the dash. I tried to restart and it would start but not move or let me shift into gear leaving me stranded in the middle of a busy road. It took for an officer to remove my battery cable and then reconnect for me to be able to move the vehicle out of the road and into a parking lot. I had the car towed to the nearest Honda dealership where they saw the messages on the dash. While they test drove it all errors went away and they can’t locate an issue. | Crash: No Fire: No | 110,882 |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact was informed by the dealer that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact was able to pull the vehicle off the roadway; however, the contact was unable to restart the vehicle. The contact left the vehicle on the road and returned later and was able to jump-start the vehicle and drive back to the residence. The local dealer was contacted but informed the contact that the vehicle needed to be diagnostically tested. The contact asked if the fuel pump was available and was informed there were no parts available. The contact stated that the failure was a recurring failure and occurred at various speeds. The failure mileage was approximately 100,000. Parts distribution disconnect. | Crash: No Fire: No | 100,000 |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | acceleration hesitation. Car seems to hesitate when accelerating for a few seconds and then all the sudden will accelerate quickly. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered significantly and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed and needed to be replaced; however, the part was not available. The contact stated that the failure had progressively worsened while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 125,000. Parts distribution disconnect. | Crash: No Fire: No | 125,000 |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fujel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while idle at a red stop light the vehicle suddenly smoke coming from the front passenger side of the vehicle that began increasing in size and thickness. The contact as well as the passengers exited the vehicle after the vehicle had been turned off. After exiting the vehicle, a fire immediately began to come from the front end of the vehicle. The fire department had put out the fire. The vehicle was towed and totaled. A police report was filed. There were no injuries and no medical attention was needed. The dealer was contacted and was unable to confirm any cause for this failure or confirm when the remedy would be available. The manufacturer was made aware of the failure and a case was opened regarding the failure. The failure mileage was 82,000. Parts distribution disconnect. | Crash: No Fire: Yes Towed | 82,000 |
| Dec 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Our Honda had a failure while driving on the highway. The camera behind the windshield apparently failed all at once and this caused all of the safety features to stop functioning and we almost had a wreck trying to get across the busy lanes of traffic because when this camera failed it caused the service brakes light on the dash to come on and stay on as well as the adaptive cruise control, the lane keep assist, the emergency braking, the blind spot warning all to stop functioning immediately without warning. We had the vehicle towed to the Honda dealer and had to pay to have the $1300 camera behind the windshield replaced on a vehicle that’s barely 5 years old. This camera that is so ingrained into all of the safety features that are the main reason we bought this vehicle should not be failing. Honda refused to assist with this repair and they will recall vehicles because a backup camera isn’t clear but offer no help for something that kills every single safety feature of the vehicle? How does that make sense? I find this to be a sad situation that will get someone killed. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,VEHICLE SPEED CONTROL,ENGINE | Since we purchased the vehicle back in 2019, the truck would stall and want to shut off during driving on and off. We received the recall information back in August and were told to call and make an appointment to service the recall. Back in August they said they didn't have enough parts in stock to service the recall and they would call me when more parts became available. Now we are in December and the truck is getting worse and we have not received any information regarding service to it. We have two young children in the car with us daily and are afraid that something might go wrong with the car. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact stated while driving at various speeds, the RPM failed to respond as needed. The contact stated that the vehicle was jerking while accelerating, and on several occasions the vehicle stalled. The contact stated that no warning light was illuminated; however, the failure became progressively worse. The local dealer was contacted, and the contact was notified that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000. | Crash: No Fire: No | 10,000 |
| Dec 2024 | FUEL/PROPULSION SYSTEM | In January, 2024 I was notified by Honda that the fuel pump module was being recalled and to contact our Honda dealer to have the vehicle repaired at no cost. Unfortunately, for the past twelve months I have been unable to have my vehicle scheduled for repair. I have been to two Honda dealers and we also called Honda headquarters and were told by all three that they're still waiting for the replacement parts, yet they could not give an estimated date when those parts would be available. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | When exiting a highway, my Pilot started to shake and jump. When I pulled to safety, the vehicle was reluctant to shift into park and kept cycling back in to drive. After multiple attempts, it finally stayed in park. Dealership reported the transmission software needed to be updated. I was told this is not covered under my warranty or under a recall as this is not a common problem. After doing more research this does appear to be a common safety problem. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was made aware of the issue and informed the contact that parts were available, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER,BACK OVER PREVENTION | rearview camera image is blurry and rainbow colored (mainly purple and green). This is unsafe because I cannot see clearly out of my camera. Yes. We have had it in the shop for oil changes, tire rotation etc, where they could see problems with the camera image as well. We did not pursue them to fix at this time, because noticed there was a recall out for the rear camera in 2019 Pilots. Wondering why our 2019 Pilot does not show up for a camera recall? No. Also I see many other people have written in about this same problem with the same year and model Honda Pilot. Wondering why there isnt a recall on this?.... This is Disappointing. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | The vehicle stalls when accelerating from start and during driving on highway, when it does this, all passenger can feel the stall and alarms everyone. We purchased this vehicle and it does not have warranty and has not been checked by manufacturer. No warning lamps or messages. | Crash: No Fire: No | Unknown |
| Nov 2024 | BACK OVER PREVENTION | Backup camera shows purple and green. Hard to see to backup car. Very dangerous using it. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |