Complaint volume
845 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Odyssey Complaints
845 consumer-submitted complaints on record for the 2019 Honda Odyssey, grouped by component category.
845 Total complaints
14 Crash reports
7 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, forward collision avoidance,lane departure, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 7 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 168 complaints, with an average reported failure mileage of 35,112 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, forward collision avoidance,lane departure, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Odyssey complaints?
14 Crash
7 Fire
15 Injury
0 Fatality
14 Towed
4 Medical attention
What are the most common 2019 Honda Odyssey complaint categories?
POWER TRAIN 70
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 69
ELECTRICAL SYSTEM 65
UNKNOWN OR OTHER 65
FUEL/PROPULSION SYSTEM 58
FUEL SYSTEM, GASOLINE 56
ENGINE 42
FORWARD COLLISION AVOIDANCE 33
STRUCTURE 25
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 23
845 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2019 | POWER TRAIN | VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES. | Crash: No Fire: No | 3,500 |
| Oct 2019 | ELECTRICAL SYSTEM | HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES. | Crash: No Fire: No | Unknown |
| Sep 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING. | Crash: No Fire: No | 115 |
| Sep 2019 | POWER TRAIN | THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME. | Crash: No Fire: No | 13,000 |
| Sep 2019 | SUSPENSION,SERVICE BRAKES,ENGINE | CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. | Crash: No Fire: No | 180 |
| Sep 2019 | POWER TRAIN | HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL. | Crash: No Fire: No | 8,000 |
| Sep 2019 | POWER TRAIN | WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY | Crash: No Fire: No | 11,600 |
| Sep 2019 | VEHICLE SPEED CONTROL | WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE. | Crash: Yes Fire: No | 7,000 |
| Sep 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY. | Crash: No Fire: No | 800 |
| Sep 2019 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658. | Crash: No Fire: No | 13,658 |
| Aug 2019 | UNKNOWN OR OTHER | THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.) | Crash: No Fire: No | 12,000 |
| Aug 2019 | UNKNOWN OR OTHER | THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS. | Crash: No Fire: No | 2,500 |
| Aug 2019 | UNKNOWN OR OTHER | SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM | THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS. | Crash: No Fire: No | 3,000 |
| Jul 2019 | LATCHES/LOCKS/LINKAGES | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. | Crash: No Fire: No | 9,000 |
| Jul 2019 | ELECTRICAL SYSTEM,EQUIPMENT | INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR | Crash: No Fire: No | 700 |
| Jul 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN. | Crash: No Fire: No | 13,000 |
| Jul 2019 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER | Crash: No Fire: No | 4,259 |
| Jun 2019 | ENGINE,FUEL/PROPULSION SYSTEM | CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS. | Crash: No Fire: No | 6,500 |
| Jun 2019 | ELECTRICAL SYSTEM | THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES. | Crash: No Fire: No | 900 |
| May 2019 | POWER TRAIN | DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE. | Crash: No Fire: No | 312 |
| May 2019 | UNKNOWN OR OTHER | WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY. | Crash: No Fire: No | Unknown |
| May 2019 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB | Crash: No Fire: No | 3,000 |
| May 2019 | SEAT BELTS,SERVICE BRAKES | SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES. | Crash: No Fire: No | 10,000 |
| Apr 2019 | UNKNOWN OR OTHER | THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK | Crash: No Fire: No | Unknown |