Complaint volume
845 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda Odyssey Complaints
845 consumer-submitted complaints on record for the 2019 Honda Odyssey, grouped by component category.
845 Total complaints
14 Crash reports
7 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, forward collision avoidance,lane departure, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 7 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 168 complaints, with an average reported failure mileage of 35,112 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, forward collision avoidance,lane departure, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda Odyssey complaints?
14 Crash
7 Fire
15 Injury
0 Fatality
14 Towed
4 Medical attention
What are the most common 2019 Honda Odyssey complaint categories?
POWER TRAIN 70
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 69
ELECTRICAL SYSTEM 65
UNKNOWN OR OTHER 65
FUEL/PROPULSION SYSTEM 58
FUEL SYSTEM, GASOLINE 56
ENGINE 42
FORWARD COLLISION AVOIDANCE 33
STRUCTURE 25
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 23
845 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | POWER TRAIN | I WAS DRIVING MY 2019 HONDA ODYSSEY UP A SLIGHT INCLINE AND THEN SUDDENLY I LOST ALL POWER. THE MINIVAN AUTOMATICALLY PUT ITSELF IN NEUTRAL AND THE DASHBOARD SCREEN SWITCHED BETWEEN SAYING, "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEMS. SEE MANUAL" AND "TRANSMISSION PROBLEM. APPLY PARKING BRAKE WHEN PARKED." GIVEN THAT I HAD NO POWER I HAD TO PULL TO THE SIDE OF THE ROAD. I FEEL LUCKY THAT THIS DID NOT OCCUR ON THE HIGHWAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE. IT WAS LOCKED IN NEUTRAL. I TURNED OFF THE CAR AND WHEN I TURNED IT BACK ON THE CAR HAD AUTOMATICALLY PUT ITSELF IN PARK AND I WAS UNABLE TO PUT IT INTO ANY GEAR (DRIVE OR REVERSE). I CALLED HONDA ROAD SIDE ASSISTANCE WHO SCHEDULED A TOW TRUCK TO COME GET THE MINIVAN. THIS LOSS OF POWER OCCURRED ON A CITY STREET AT ABOUT 25 MILES PER HOUR. I HAD TWO OF MY LITTLE CHILDREN IN THE MINIVAN AND THIS EXPERIENCE WAS QUITE SCARY. BOTH ME AND MY CHILDREN COULD HAVE BEEN SERIOUSLY INJURED WHEN THE CAR SUDDENLY, AND WITHOUT WARNING, LOST ALL POWER WHILE DRIVING. I AM CONCERNED THAT THIS WILL LEAD TO SERIOUS INJURIES, PARTICULARLY IF THIS OCCURS ON THE HIGHWAY. | Crash: No Fire: No | 25,357 |
| Feb 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | 2/5/2020 I WAS TRAVELING AT HIGHWAY SPEEDS WITH MODERATE TRAFFIC, WHEN THE MAIN DISPLAY SCREEN IN MY MINIVAN STARTED FLASHING ERROR MESSAGES. THE RADIO DISPLAY SCREEN WAS ACTING WACKY ALSO. THE VAN STARTED MAKING A LOUD RAPID 'CLICK.CLICK.CLICK." TYPE NOISE. I WAS TRYING TO FIGURE OUT WHAT WAS HAPPENING, WHEN I NOTICED THAT THE DISPLAY SAID "P" FOR PARK. I COULD NOT ACCELERATE TO MERGE OUT OF TRAFFIC. IT HAPPENED SO FAST AND WAS SO STARTLING. I WAS ABLE TO COAST AND MOVE OVER TO THE SHOULDER AND STOP THE VAN. I TURNED OFF THE IGNITION AND STARTED IT BACK UP AND IT DROVE NORMALLY. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY MOVED THE TOLL TAG STICKER ON THE WINDSHIELD AND SAID IT WAS INTERFERING WITH THE SENSORS. 2/6/2020 I WAS TOO SCARED TO DRIVE IT, SO MY HUSBAND DROVE IT. HE WAS ON THE FREEWAY AND THE SAME THING HAPPENED TO HIM. IT IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP NOW SAYS IT IS LOOSE CONNECTIONS AT THE BATTERY. THE NOISE IT MADE WAS HORRIBLE AND I'M CONCERNED THAT THERE IS PHYSICAL DAMAGE TO THE VEHICLE. THE VAN HAS JUST OVER 5,000 MILES ON IT AND WAS PURCHASED IN SEPTEMBER 2019 | Crash: No Fire: No | 5,000 |
| Feb 2020 | ENGINE | 2019 HONDA EX-L HAS EXHIBITED A KNOCKING NOISE FROM IDLE TO AROUND 2000 RPM UNDER LOAD SINCE NEW. THE VEHICLE CURRENTLY HAS 10,000 MILES AND HAS BEEN TO 3 SEPARATE HONDA DEALERSHIPS A TOTAL OF 7 TIMES. HONDA CAN REPLICATE THE ENGINE KNOCK, BUT HAS REFUSED TO TAKE THE ACTIONS NECESSARY TO DIAGNOSE THE CAUSE. THE VEHICLE HAS BEEN REVIEWED BY A 3RD PARTY ASE CERTIFIED MECHANIC THAT CITED THE NOISE IS NOT NORMAL. | Crash: No Fire: No | 10,000 |
| Feb 2020 | UNKNOWN OR OTHER | IN JAN2020, DURING MIDDLE OF A TWO HOUR DRIVE WITH FAMILY, VEHICLE'S ELECTRONIC TOUCH SCREEN CONTROL PANEL ALONG WITH STEERING WHEEL CONTROLS COMPLETELY FROZE, DISABLING VOICE AND/OR TOUCH COMMAND TO ACCESS DASH BOARD, APPLE CAR PLAY AND EVEN RADIO. VEHICLE WAS ON THE HIGHWAY DRIVING IN THE RANGE OF 50-60 MPH WHEN IT HAPPENED. RESTARTING VEHICLE AT ROADSIDE STOP DID NOT RESET THE SYSTEM. I NOTICED REAR VIEW CAMERA QUIT WORKING ALSO, COULD NOT CONFIRM ABOUT OTHER ELECTRONIC SAFETY FEATURE'S WORKING STATUS. VEHICLE'S TRANSMISSION SEEM TO WORK FINE SO I DROVE SLOWLY HOME AND CALLED DEALERSHIP NEXT DAY. DEALERSHIP REQUESTED TO BRING VEHICLE IN HOUSE TO HARD RESET THE SYSTEM. DEALERSHIP ALSO MENTIONED THAT THEY ARE SEEING SIMILAR ISSUES IN THIS MODEL OF VEHICLE. I COULD NOT GET A SATISFACTORY ANSWER IF THE VEHICLE WAS SAFE TO DRIVE (TO ME IT WAS NOT VERY SAFE EVEN IF SOME/ALL SAFETY FEATURES POSSIBLY WERE WORKING?). AFTER FACTORY RESET, VEHICLE IS WORKING FINE BUT I AM REQUESTING MANUFACTURER FOR FULL ELECTRICAL CHECK UP. I AM UNCOMFORTABLE TO HAVE FULL FAMILY IN AND RISK A SYSTEM FREEZE MID DRIVE ON A HIGHWAY. SURPRISED IT HAPPENED IN A BRAND NEW VEHICLE. | Crash: No Fire: No | 6,500 |
| Feb 2020 | WHEELS,ENGINE | ON NOVEMBER 11, 2019, I SENT MY HONDA ODYSSEY TO A HONDA DEALER FOR MAINTENANCE. EVERYTHING WENT NORMALLY. AFTER THE MAINTENANCE, I DROVE MY CAR BACK HOME. EVERY DAY, I GO TO WORK AND WORK NORMALLY. ABOUT 10 DAYS AFTER THE MAINTENANCE, THE ENGINE LIGHT SUDDENLY TURNS ON. AFTER THE CAR WAS TURNED ON, THE ENGINE LIGHTS RETURNED TO NORMAL. EVERY DAY WHEN I WENT TO WORK, I FOUND THAT THERE WAS A POOL AT THE BOTTOM OF THE FRONT OF THE CAR. I WONDER IF IT WAS WATER OR OIL? I DIDN'T CARE TOO MUCH JUST AFTER FINISHING THE MAINTENANCE. IN THE STATE OF THE CAR, I DROVE IT FOR ANOTHER WEEK. AT THE END, THE ENGINE LIGHT MADE A SOUND AND I CHECKED THAT MY ENGINE OIL WAS ALMOST GONE. IT'S HARD TO BELIEVE. THE ENGINE OIL THAT I JUST FINISHED MAINTENANCE WAS GONE WITHIN 20 DAYS. THIS IS TOO SCARY. THE ENGINE RAN OUT OF OIL. I HAD DRIVEN FOR SO MANY DAYS. IT'S JUST KILLING. I RETURNED THE CAR TO A HONDA DEALER FOR INSPECTION, BUT JUST HELPED ME FILL UP THE ENGINE OIL WITHOUT ANY EXPLANATION. THIS WAY I CAN'T ACCEPT IT. PLEASE HELP ME DEFEND MY RIGHTS. WHAT CAUSES THE LOSS OF ENGINE OIL? FIND OUT LATER I'M AFRAID I'LL DIE. AT PRESENT, THE RIGHT REAR TIRE OF THE CAR SHOWS THAT THE AIR PRESSURE IS NOT ENOUGH. I CHECKED THAT THE TIRES ARE NOT PIERCING, AND I ALSO PERFORMED A LOT OF AIR REFILLS, WHICH DID NOT WORK. IT SHOULD SHOW THAT THE AIR PRESSURE IS INSUFFICIENT. THANK YOU FOR AUDITING MY ISSUE TO HELP ME COMPLETE MY RIGHTS. NOW I THINK THAT THE ENGINE IS SCARED WITHOUT OIL. | Crash: No Fire: No | Unknown |
| Jan 2020 | ENGINE | TL* THE CONTACT OWNED A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, SHE SAW SMOKE COMING FROM THE HOOD OF THE VEHICLE WHILE APPROACHING A STOP. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT ( 2200115) WAS TAKEN AT THE SCENE . THERE WERE NO INJURIES AS A RESULT OF THE FIRE. THE VEHICLE WAS TOTALED DUE TO THE FIRE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. | Crash: No Fire: Yes Towed | 32,000 |
| Jan 2020 | ELECTRICAL SYSTEM,ENGINE | INITIALLY THE VEHICLE WOULD RANDOMLY TURN OFF WHILE DRIVING, IT WAS NOT THE IDLE STOP SINCE IT IS DEACTIVATED BEFORE DRIVING. THE DEALER EVENTUALLY SAID IT WAS THE BATTERY. THEN THE INFOTAINMENT SYSTEM STOPPED WORKING, THE RADIO WAS REPLACED AFTER A WEEK OF BEING AT THE DEALER. NOW 3 WEEKS AFTER REPAIR, THE INFOTAINMENT SYSTEM DOES NOT WORK. HAS A NOISE THAT COMES OUT OF THE SPEAKERS LIKE SPARKS, HAS A CHEMICAL SMELL, NO RES USAGE, NO CABIN WATCH OR CABIN TALK. EVERYTHING THAT MADE THE ELITE TRIM DESIRED DOES NOT WORK. | Crash: No Fire: No | 16,000 |
| Jan 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | OUR 2019 ODYSSEY STARTED HAVING PROBLEMS SHORTLY AFTER WE GOT IT. I TRIED TROUBLE SHOOTING MYSELF FOR AWHILE. FINALLY STARTED TAKING IT TO THE DEALERSHIP AFTER 6 MONTHS OF OWNING IT AND IT'S BEEN THERE MORE TIMES THAN I CAN COUNT. IT HAS ELECTRICAL PROBLEMS, BLUETOOTH DOESN'T WORK, THE INFOTAINMENT SYSTEM DOESN'T WORK PROPERLY. NOBODY CAN HEAR ME WHEN I TALK TO THEM THROUGH THE BLUE TOOTH OR APPLE CAR PLAY. THE POPPING IN THE DASH BOARD IS AWFUL AND IT SOUNDS LIKE THE VAN IS GOING TO CATCH FIRE AT ANY MOMENT. THEY HAVE DONE A DASH HARNESS AND FULL BODY HARNESS ON OUR VAN WITH NO SUCCESS. THESE PROBLEMS HAPPEN WHEN DRIVING AND THE POPPING IS WHEN THE INFOTAINMENT/RADIO/MUSIC IS PLAYING OR NOT PLAYING. IT'S A SERIOUS HAZARD. | Crash: No Fire: No | 6,000 |
| Jan 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | SUPPER LOUD STATIC NOISE. BOARD CONTROLS SHUT DOWN, CANNOT CONTROL HEAT, NAVIGATION SHUTS DOWN. SUPPER LOUD STATIC NOISE. TOOK TO LOCAL HONDA.. THEY AWARE OF THIS ISSUE BUT NO SOLUTION TO FIX AT THIS TIME... 3 TIMES ALREADY. ALSO VEHICLE WHILE OPERATING.. WHEN THIS NOISES OCCUR FEELS LIKE ITS LOOSING POWER | Crash: No Fire: No | 10 |
| Dec 2019 | VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES | 2019 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS. *LD THE CONSUMER STATED ALL THE DOORS UNLOCK INDEPENDENTLY. THE SLIDING DOORS, INCLUDING THE REAR HATCH, UNLOCK AND OPEN INDEPENDENTLY AND WHILE DRIVING. THE VEHICLE WINDOWS AND SUNROOF OPEN FULLY INDEPENDENTLY, WHILE THE VEHICLE WAS LOCKED. *JS | Crash: No Fire: No | Unknown |
| Dec 2019 | FUEL/PROPULSION SYSTEM | BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE. | Crash: No Fire: No | 20,000 |
| Dec 2019 | ENGINE | 2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE. | Crash: No Fire: No | 7,000 |
| Dec 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID. | Crash: No Fire: No | 6,547 |
| Dec 2019 | ENGINE | WHILE DRIVING AT LOW SPEED IN THE PROCESS OF SHIFTING BETWEEN 3 AND 4TH GEAR VAN SHIFTS VERY HARD . SO MUCH SO THAT AT TIMES MY BODY IS THRUSTED FORWARD WHICH CAUSES ME TO MOMENTARILY LOSE SIGHT OF ROAD. WHILE SHIFTING IT SEEMS TO VEHICLE SEEMS LUNGE AT HIGHER SPEED. THIS OCCURS AT LOW RPM AND WILL USUALLY OCCUR WHEN SPEED HITS 24MPH. HARD SHIFT ALSO OCCURS WHEN SLOWING DOWN BUT NOT AS COMMON . THIS OCCURS WHEN DRIVING ON STOP AND GO TRAFFIC WHEN IT REQUIRES DRIVING AT LOWER SPEEDS. WHEN VEHICLE WAS 1ST PURCHASED THIS WAS NOT EXPERIENCED, IT WAS UNTIL AFTER 6 MONTHS THAT THIS STARTED OCCURRING. HAD DEALERSHIP LOOK AT VEHICLE AND THEY WERE ABLE TO REPLICATE ISSUE AND INFORMED ME THAT VEHICLE WAS OPERATING AS INTENDED. I ALSO CONTACTED HONDA NORTH AMERICA AND THEY SAID THEY COULDN'T HELP SINCE DEALERSHIP SAID IT WAS OPERATING NORMALLY. THEY SUGGESTED I REVIEW MY CONSUMER RIGHTS BROCHURE IF I WANTED TO TAKE ADDITIONAL ACTION. THERE ARE VARIOUS POST ONLINE WITH EXACT SAME ISSUE. MY CONCERN IS SAFETY OF MY FAMILY AND FEEL THERE IS FLAW IN THE DESIGN WHICH HONDA IS NOT WILLING TO ACCEPT RESPONSIBILITY NOR WILLING TO FIX THE ISSUE | Crash: No Fire: No | 1 |
| Dec 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE GEAR SHIFTED INTO PARK, THERE WAS A SHRIEKING NOISE, AND THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN HONDA DEALER IN DELAND, FLORIDA AND WAS INFORMED THAT THE GENERAL MANAGER WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900. | Crash: No Fire: No | 1,900 |
| Dec 2019 | POWER TRAIN | IWAS DRIVING ABOUT 10 MPH COMING OUT OF A PARKING GARAGE WHEN THE VEHICLE SUDDENLY SHIFTED ITSELF INTO PARK AND CAME TO AN ABRUPT STOP. MYSELF AS WELL AS MY PASSENGERS WHERE THROWN FORWARD BY THE SUDDENNESS OF THE STOP. IF THIS HAD HAPPENED ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD HAVE BEEN CATASTROPHIC. | Crash: No Fire: No | 1,900 |
| Nov 2019 | ELECTRICAL SYSTEM | WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING. | Crash: No Fire: No | 6,000 |
| Nov 2019 | ELECTRICAL SYSTEM | FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME. | Crash: No Fire: No | 1,700 |
| Nov 2019 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 800 |
| Nov 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER. | Crash: No Fire: No | 6,000 |
| Oct 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES | DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 14,000 |
| Oct 2019 | VISIBILITY/WIPER | IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF. | Crash: No Fire: No | Unknown |
| Oct 2019 | SERVICE BRAKES | FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED. | Crash: No Fire: No | 7,000 |
| Oct 2019 | AIR BAGS | WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT. | Crash: No Fire: No | 450 |
| Oct 2019 | STRUCTURE | I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING. | Crash: No Fire: No Injuries: 1 | Unknown |