Complaint volume
844 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
844 consumer-submitted complaints on record for the 2019 Honda Odyssey, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
844 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, forward collision avoidance,lane departure, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 7 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 168 complaints, with an average reported failure mileage of 35,112 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
844 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | STRUCTURE | THE NON-POWER TAILGATE ON MY 2019 HONDA ODYSSEY EX ONLY OPENS TO, A HEAD BASHING, ABOUT 5 FT 10 IN. ME, MY WIFE, AND MY 13-YEAR DAUGHTER REPEATEDLY HIT OUR HEADS ON THE LIFTGATE. THE 2019-2021 TRIMS WITH POWER LIFTGATE OPEN HIGHER THAN 6FT 2 INCHES. ALSO, PRIOR GENERATIONS (PRE-2019) OF HONDAY ODYSSEY LIFTAGTES OPENED HIGHER THAN 6 FT. WITH OUR CURRENT 2019 EX TRIM ME, MY WIFE, AND OUR 13-YEAR-OLD DAUGHTER ALL HAVE TO DUCK EVERY TIME WE LOAD/UNLOAD THE TRUNK. THE DEALER TOLD ME IT'S NORMAL FOR THE EX LIFTGATE TO OPEN ONLY 5FT 10IN OR SO. I COMPLAINED TO HONDA CORPORATE AFTER I, AGAIN, HIT MY HEAD (WITH SCARS AND PHOTOS TO PROVE IT). HONDA CALLED ME AND SAID THAT IT IS NORMAL. I OWNED SEVERAL CARS BEFORE, HONDA AND OTHER BRANDS, AND NEVER EVER HAD AN ISSUE HURTING MY HEAD ON THE LIFTGATE. I AM 6FT 1IN. THIS ISSUE IS AN INNJURY HAZARD. HONDA NEEDS TO ADMIT TO THIS AS EITHER AN ENGINEERING OR DESIGN OVERSIGHT, OR A BAD DECISION, WITH THE NON-POWER EX TRIM LIFTGATE. THE POWER LIFTGATE TRIMS (MORE EXPENSIVE) DO OPEN HIGHER THAN 6 FT, SO CLEARLY IT IS NOT IMPOSSIBLE TO FIX THE ISSUE. I ALSO CHECKED THE 2021 ODYSSEY MODELS TODAY AT THE LOCAL HONDA DEALERSHIP - HONDA DID NOT ADDRESS THE ISSUE: THE EX NON-POWER LIFTGATE STILL OPENS AT A SIMILAR 5'10'' WHILE THE MORE EXPENSIVE EX-L POWER LIFTGATE OPENS BEYOND 6'3''. PLEASE HELP ME AND MANY OTHER EX TRIM OWNERS WITH THE SAME ISSUE. A LONG CONVERSATION HERE: HTTPS://WWW.ODYCLUB.COM/THREADS/PROBLEM-WITH-OPENING-HEIGHT-OF-TAILGATE-ON-2019-HONDA-ODYSSEY-EX.349995/ THANK YOU. MOST RECENT TIME I HIT MY HEAD WAS ON FEB/8 | Crash: No Fire: No Injuries: 1 | 19,000 |
| Feb 2021 | ELECTRICAL SYSTEM | MY CHILDREN AND I ARE WHERE ON OUR WAY HOME ON THE THE HIGHWAY, WHEN OUR ODESSY VAN SUDDENLY TURNED OFF AS I WAS DRIVING(65 SPEED LIMIT). IT WENT FROM DRIVING TO GOING TO PARK AND SHUTTING DOWN, EVERYTHING WAS FLICKERING AND IT WOULDN'T TURN ON AND WOULDN'T ALLOW ME TO TURN ON MY EMERGENCY LIGHTS. I GET PUSHING THE STAR BUTTON AND IT WOULDN'T TURN ON UNTIL A FEW MINUTES LATER, THIS IS ABSOLUTELY UNACCEPTABLE AND HORRIBLY AS I HAD MY CHILDREN IN THE CAR. | Crash: No Fire: No | Unknown |
| Feb 2021 | VISIBILITY/WIPER | AUTOMATIC RAIN SENSING WIPERS EQUIPPED WITH CERTAIN MODELS DOES NOT FUNCTION PROPERLY TAMPERING VISIBILITY IN RAIN/SNOW. IT FUNCTIONS IRRADICABLY, WIPING TOO FAST WHEN THERE IS VERY LITTLE RAIN OR CONVERSELY, NOT WIPING ENOUGH WHEN THERE'S A DOWNPOUR. ADJUSTING SENSITIVITY LEVELS KNOB DID NOT AFFECT ANYTHING. | Crash: No Fire: No | 34,000 |
| Feb 2021 | STRUCTURE | INSIDE PANEL OF SLIDING DOOR KEEPS POPPING OFF. THIS OBSTRUCTS OPENING AND CLOSING OF DOOR. SOMETIMES THE PANEL IS SO FAR DISENGAGED THAT THE DOOR CANNOT BE OPENED FROM TBE OUTSIDE DUE TO CONTACT WITH THE BODY OF THE VAN. THIS HAS OCCURRED MULTIPLE TIMES AND HAS HAD NUMEROUS UNSUCCCESSFUL REPAIRS MADE BY THE DEALER. | Crash: No Fire: No | 30,000 |
| Feb 2021 | SEATS | WATER KEEPS LEAKING IN THE TRUNK. EVERYTIME IT RAINS THERE IS A PUDDLE IN THE TRUNK. THIS HAS HAPPENED WELL OVER 15 TIMES AND AMERICAN HONDA HAS NOT ACKNOWLEDGED THIS BEING AS RECALL. THIS ISSUE HAS BEEN ALL OVER THE FORUM AND REDDIT AS WELL. I AM NOT THE FIRST ONE THAT HAS FACED THIS ISSUE. | Crash: No Fire: No | 40,000 |
| Feb 2021 | POWER TRAIN,STRUCTURE | EXPERIENCED ISSUES WHEN TRYING TO ACCELERATE FROM A STOP, MERGING INTO TRAFFIC, DRIVING UPHILL AND CHANGING GEARS AT LOW SPEEDS. HERE ARE THE SPECIFICS: SUDDEN, UNEXPECTED AND VIOLENT SHAKING AND JERKING (COMMONLY REFERRED TO AS 'JUDDERING' OR 'SHUDDERING') HESITATION WHEN PRESSING ON THE GAS PEDAL SURGING, CLUNKING OR HARD 'DOWNSHIFTING' ALSO AFTER A RECENT RECALL SERVICE DONE ON THE DOORS, I DID NOT NOTICE ANY CHANGE, THE DOOR DOES NOT RESPOND WELL UPON PULLING THE DOOR HANDLE, SOMETIMES IT NEEDS TO BE PULLED UPON MULTIPLE TIMES FOR THE AUTOMATIC SIDE DOOR TO OPEN. | Crash: No Fire: No | 500 |
| Jan 2021 | STRUCTURE | SUNROOF GET POPPED UP 2 TIMES IN 3MONTHS, THIS IS SAFETY HAZARD FOR ME AND MY FAMILY MEMBER! WHEN I REPORT TO DEALERSHIP AND HONDA ! SEEMS THEY DON'T EVEN CARE ABOUT THIS ISSUE. I HAD POLICE REPORT SHOW THERE IS NO OBJECT HIT TO BODY AND IT'S JUST GLASS GET BROKE BY ITSELF WHEN DRIVE IN HIGHWAY !! IT'S VERY SCARY TO RIDE HONDA ODYSSEY 2019 | Crash: No Fire: No | 29,000 |
| Jan 2021 | ELECTRICAL SYSTEM | DVD PLAYER WILL NOT PLAY MOVIES. DVD PLAYER GETS EXTREMELY HOT. AUDIO THROUGHOUT ENTIRE VEHICLE EXPERIENCES A CONSTANT SNAPPING/CRACKLE NOISE. THIS HAPPENS WHILE VEHICLE IS MOVING OR STATIONARY. DOES NOT HAPPEN ALL THE TIME. PROBABLY DUE TO A PINCHED WIRE IN A HARNESS NEAR INFOTAINMENT SYSTEM. REPORTED TO DEALERSHIP. THEY REFUSED TO REPAIR UNDER WARRANTY BECAUSE VEHICLE HAD BEEN DRIVEN OVER 35,000 MILES. SPENT $40,000 FOR A NEW VAN AND WITHIN FIRST YEAR WE NEED TO SPEND OUR MONEY TO REPAIR THEIR MISTAKE. SHAMEFUL. | Crash: No Fire: No | 35,000 |
| Dec 2020 | ELECTRICAL SYSTEM | THE VEHICLE WOULDN'T START AND A KEYLESS START PROBLEM MESSAGE APPEARED. | Crash: No Fire: No | 50,000 |
| Dec 2020 | BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING, THE BACK UP CAMERA WOULD NOT DISPLAY CAUSING A VISIBILITY HAZARD TO THE DRIVER WHILE DRIVING IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V438000 (BACK OVER PREVENTION). PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 30,000. | Crash: No Fire: No | 30,000 |
| Dec 2020 | SERVICE BRAKES | BRAKES LOCKED WHEN I HAD TO STOP ABRUPTLY BECAUSE DRIVER IN FRONT STARTED AND THEN STOPPED. UNABLE TO ADVANCE VEHICLE. TAPPING BRAKES DID NOT RELEASE THEM. REQUIRED THAT I PUMP BRAKE PEDDLE WITH FORCE. CREATED A DANGEROUS SITUATION BECAUSE I WAS ADVANCING FROM A LEFT TURN LANE AND WAS STUCK IN ONCOMING TRAFFIC ON A BUSY STATE HWY. | Crash: No Fire: No | 37,000 |
| Dec 2020 | ELECTRICAL SYSTEM | A WARNING FOR COLLISION MITIGATION SYSTEM PROBLEM APPEARED AND THEN THE DIGITAL DISPLAY WENT BLANK. PREVIOUSLY HAS HAPPENED, AND AT THAT TIME WE ALSO LOST OUR POWER STEERING. | Crash: No Fire: No | Unknown |
| Dec 2020 | POWER TRAIN,ELECTRICAL SYSTEM | WHEN THE VEHICLE IS PARKED, THE HEAD UNIT MALFUNCTIONS AND STAYS ON, ESPECIALLY AFTER BEING USED FOR APPLE CAR PLAY. IT HAS LEFT US STRANDED AND HAD TO BE TOWED ONCE, TWO OTHER TIMES, JUMPED AS A BRAND NEW VEHICLE. MORE IMPORTANTLY, THE TRANSMISSION HAS ISSUES. BETWEEN 20-30 MPH, THE VEHICLE DISENGAGES WITH THE TRANSMISSION, LOSES POWER, THEN 'CLUNKS' BACK INTO GEAR. IT MAKES THE DRIVER AND PASSENGERS UNSTEADY, AND CAUSES UNANTICIPATED SLOW DOWNS AND SPEED UPS. ADULT PASSENGERS IN MY VEHICLE HAVE YELLED OUT IN CONFUSION OVER THE LOSS OF POWER AND SPEED. WHEN THE VEHICLE IS STOPPED, IT SOMETIMES HESITATED TO GO INTO FIRST GEAR, AND THEN 'CLUNKS' INTO FIRST, EXPERIENCED AS A 'NEUTRAL DROP' AS IF ONE IS DRIVING A MANUAL TRANSMISSION. OVERALL, THE TRANSMISSION IS CLUNKY, AND LEADS TO UNEXPECTED VEHICLE MOVEMENTS, UNSTEADY FEEDBACK, AND EXTREME DISCOMFORT AND WORRY. | Crash: No Fire: No | 8,000 |
| Nov 2020 | SERVICE BRAKES,ENGINE | CAR ACCELERATES OR BUCKS WHEN CHANGING GEARS WHILST DRIVING. RETURNED CAR TO HONDA GARAGE TWICE AND THEY CLAIM THERE IS NO FAULT UNLESS ENGINE LIGHT ILLUMINATES. CAR HAS ONLY 14,000 MILES, FRONT TIRES HAVE WORN PREMATURELY AND CAR SHAKES WHEN APPLYING BRAKES. | Crash: No Fire: No | Unknown |
| Oct 2020 | UNKNOWN OR OTHER | FUEL CAP NOT CLOSING PROPERLY, SAFETY ISSUE MAY ARISE. MANY CUSTOMERS MAY HAVE SIMILAR PROBLEM | Crash: No Fire: No | 9,000 |
| Oct 2020 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | WHILE IN MOTION ON THE HIGHWAY THE SPEEDOMETER AND CENTER INFOTAINMENT SYSTEM CRASHED, WENT BLACK, AND BEGAN TO RESTART SHORTLY AFTER. WHILE REBOOTING THE CAR SHIFTED INTO NEUTRAL AND THERE WAS NO WARNING OF THE GEAR CHANGING. THE CAR WAS ABLE TO GET OFF THE HIGHWAY, AND HAD TO BE TOWED PER THE DEALERS RECOMMENDATION FOR SAFETY. | Crash: No Fire: No | 11,244 |
| Oct 2020 | UNKNOWN OR OTHER | INFORMATION CENTER CUTS IN AND OUT. SOMETIMES THE WHOLE SCREEN IS BLACK, NO BACKUP CAMERA, NO NOTHING! IT LOCKS UP, CAN DIAL THE PHONE, OR GO BETWEEN OTHER OPTIONS. HAS BEEN HAPPENING ABOUT A YEAR NOW. | Crash: No Fire: No | Unknown |
| Oct 2020 | POWER TRAIN | WHILE DRIVING APPROXIMATELY 24 MPH, THE VEHICLE SHIFTS ERRATICALLY INTERMITTENTLY. A LOUD POP IS HEARD AND THE VEHICLE LUNGES FORWARD. BROUGHT IT TO THE DEALERSHIP, THEY TOLD ME THE PROBLEM IS BROUGHT TO THEIR ATTENTION OFTEN BY MANY CUSTOMERS, BUT THAT HONDA SAYS THE TRANSMISSION IS WORKING AS DESIGNED. THE ISSUE WASN'T APPARENT FOR THE FIRST 15,000 MILES, BUT NOW IT HAPPENS ABOUT 1 OR 2 TIMES EVERY TIME I TAKE THE CAR OUT. THIS HAPPENS TYPICALLY WHEN YOU START FROM 0, EASE UP TO ABOUT 24 TO 26 MPH, TAKE YOUR FOOT OFF THE GAS FOR A COUPLE SECONDS, THEN TRY TO ACCELERATE AGAIN. IT WILL HESITATE, THEN POP/LUNGE. NOT EVERY TIME THOUGH. THIS SPECIFIC ISSUE IS MENTIONED IN A CLASS ACTION LAWSUIT IN FLORIDA AND ALSO IN NUMEROUS MESSAGE BOARDS ONLINE. | Crash: No Fire: No | 18,000 |
| Oct 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | BRAKES: SIGNIFICANT VIBRATION AT 20K MILES. ENTIRE VEHICLE SHAKES VIOLENTLY WHEN BRAKING FROM HIGHWAY SPEEDS ON A STEEP DECLINE. ELECTRICAL: INFOTAINMENT UNIT SHOWS NO AUDIO AVAILABLE AT RANDOM TIMES. TICKING OR "SLEET HITTING THE WINDOW" SOUND FROM DASH SPEAKERS. THIS IS VERY INTERMITTENT AND CAN HAPPEN AT ANY TIME. SEEMS TO COME AND GO. | Crash: No Fire: No | 45,000 |
| Oct 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE VEHICLE INFOTAINMENT SYSTEM CRASHED EVEN AFTER THE SAFETY RECALL. THIS MADE THE SPEEDOMETER GO OUT FOR A SHORT TIME, AND COMPLETELY DISABLE THE RADIO, REAR CAMERA, RES, AND MOST USER CONTROLS. THE SYSTEM ADDITIONALLY STAYED ON AFTER THE CAR WAS POWERED OFF, AND WOULD ONLY TURN OFF BY PULLING THE FUSE! | Crash: No Fire: No | 11,244 |
| Oct 2020 | ELECTRICAL SYSTEM | WHEN BACKING OUT OF THE GARAGE, THE PICTURE FROM THE BACKUP CAMERA FROZE AND WENT BLANK. THIS HAS CAUSED A LIGHT ACCIDENT WITH BUMPER DAMAGE. BASED ON THE ACTIVE RECALLS, THIS ACCIDENT MAY HAVE HAPPENED TO TO A KNOWN DEFECT. | Crash: Yes Fire: No | 15,000 |
| Sep 2020 | STEERING | ROAD DEPARTURE MITIGATION SYSTEM MALFUNCTION WARNING CAME ON. STEER WHEEL LOCKED ALMOST CAUSING HEAD ON CRASH. 2ND TIME THIS HAS HAPPENED IN 2 WEEKS WITH THIS VEHICLE. | Crash: No Fire: No | 10,000 |
| Sep 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | THE INFOTAINMENT SYSTEM STARTED GOING BAD AFTER OWNING THE VEHICLE WITHIN 2 WEEKS. WHEN THE VEHICLE IS IN MOTION THE RADIO WENT OUT WITH A STATIC SOUND AND COMPLETE SYSTEM BLACKED OUT WITH "NETWORK COMMUNICATION ERROR" AND RESTARTED WHILE CAR IS IN MOTION AND THIS STARTED REPEATING ON THE DRIVE.I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM BY REROUTING THE ELECTRICAL HARNESS. IT WORKED GOOD FOR ANOTHER TWO DAYS IT STARTED GETTING THE SAME ERROR MESSAGES AND THE WHOLE INFO SCREEN WENT OUT FOR MINUTES AT A TIME.I HEAR STATIC SOUNDS AND GET MESSAGES SAYING RADIO OUT AND NETWORK PROBLEMS.HONDA MENTIONED IT HAD FIXED THE ERROR AS PART OF THE RECALLS RELEASED RECENTLY AND HAD THE RECALLS DONE AND THE ISSUE BECOME MORE FREQUENT AND WORSE, THE SYSTEM GETS RESTARTED EVERY FEW MINS. AFTER 3 ATTEMPTS TO THE DEALER I DO NOT HAVE ANY SUCCESS. A CLEAR SIGN THAT HONDA HAS NO CLUE HOW TO PROPERLY AND PERMANENTLY REPAIR THE SYSTEM. | Crash: No Fire: No | 400 |
| Sep 2020 | ELECTRONIC STABILITY CONTROL (ESC) | WE STARTED TAKING OUR 2019 HONDA ODYSSEY TO THE DEALERSHIP IN NOV 2019 ON RADIO/SPEAKER ISSUES. THE SAME PROBLEMS STILL PERSIST AFTER A HANDFUL OF ATTEMPTS AT FIXING WITH NEWER PARTS. THIS IS BECOMING VERY FRUSTRATING AS A CONSUMER, ESPECIALLY AFTER MULTIPLE ATTEMPTS AT A SOLUTION. WE HAVE OWNED MULTIPLE NEW HONDA'S, AND QUITE A FEW USED ONES. WE HAVE SEVERAL VIDEOS OF IT GOING OFF AND ON WHILE DRIVING, SITTING STILL, HITTING A BUMP ETC. NOW IT'S TO THE POINT WHERE IT WON'T EVEN COME ON AT ALL WHEN YOU START THE VEHICLE. | Crash: No Fire: No | Unknown |
| Aug 2020 | ELECTRICAL SYSTEM | MY NEW 2019 HONDA ODYSSEY HAS A VERY DISTINCTIVE ELECTRICAL STATIC/CRACKLING/HISSING NOISE COMING FROM DASHBOARD WHEN DRIVING OR IDLING THAT DOESN'T SOUND NORMAL BUT VERY CONCERNING. WILL TAKE TO DEALER BUT DON'T EXPECT MUCH SINCE I'VE READ AND RESEARCHED THIS ISSUE ON THE INTERNET AND OTHERS HAVE THE SAME ISSUE WITHOUT ANY ACTIONS FROM DEALERSHIPS. DOES NHTSA HAVE ANY ADVICE OR KNOWLEDGE OF THIS ISSUE? | Crash: No Fire: No | 23,000 |