Complaint volume
217 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda HR-V Complaints
217 consumer-submitted complaints on record for the 2019 Honda HR-V, grouped by component category.
217 Total complaints
17 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 43 complaints, with an average reported failure mileage of 26,670 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda HR-V complaints?
17 Crash
1 Fire
4 Injury
0 Fatality
13 Towed
4 Medical attention
What are the most common 2019 Honda HR-V complaint categories?
ELECTRICAL SYSTEM 34
FUEL SYSTEM, GASOLINE 30
UNKNOWN OR OTHER 20
FUEL/PROPULSION SYSTEM 14
FORWARD COLLISION AVOIDANCE 8
POWER TRAIN 8
STRUCTURE 8
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 7
AIR BAGS 6
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 6
217 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving and car suddenly will stop completely then accelerate. Has happened many times. Most recently last Sunday while passing a slowing car that was making a right hand turn into a driveway. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact's daughter owns a 2019 Honda HR-V. The contact stated that while his daughter was driving 35 MPH, the vehicle shut off unintendedly, and occasionally the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to the owner's residence. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the owner to the dealer for a diagnostic test. The failure mileage was approximately 69,000. | Crash: No Fire: No Towed | 69,000 |
| Sep 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 8/9/24 was the first time we noticed the gas/mileage gauge disappearing. It would do this almost everyday for no apparent reason leaving the driver (usually my teenage daughters) not knowing how much gas they had left. This particular disappearance happens on a regular basis which is quite concerning not knowing how much gas you have left. Also on 8/23/24 a light came on that said check fuel cap along with the yellow check engine light, yellow parking brake and flashing park symbol. These lights stayed on minus the fuel cap light for about 3 weeks. They have disappeared with now with only the issue of the disappearing fuel/mileage gauge remaining an off/on issue (but as stated above usually on a daily basis.) We replaced the fuels cap in case there was an issue and also took it to a Honda dealership on 9/27/24. They didn't check diagnostics as the other icons had turned off, but the gas gauge was still missing. They said it wouldn't show codes since the icons were missing. I also called the Honda corporation regarding this safety issue as there are multiple reports of this happening to others on several Honda forums with Honda HRV ranging from 2016-2020. It usually happens in this manner with the fuel gauge disappearing first then other icons coming off/on. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE,BACK OVER PREVENTION | The contact owns a 2019 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 24V384000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY | The contact owns a 2019 Honda HR-V. The contact stated while driving 75 MPH, there was an abnormal gunshot sound coming from the vehicle. There was no warning light illuminated. The contact stated that shards of glass fell onto the dashboard from the sunroof. The contact pulled over and upon inspection of the vehicle discovered a hole in the middle of the sunroof. The contact used tape to secure the sunroof on both sides and continued normal driving without further issues. The vehicle was eventually taken to a dealer where the contact was informed that the vehicle was not covered under warranty and the contact was given an estimate for the replacement of the sunroof glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Aug 2024 | FUEL/PROPULSION SYSTEM | HISTORY: Honda service bulletin 21-025 // NHTSA recall 21V-215 // Safety Recall received May 2021. Fuel pump was replaced June 2021 at Beaverton Honda. EVENT: [XXX]; HR-V, without warning stopped while traveling [XXX] (mp 55), southbound in passing lane. Resulted in full stop in fast lane. Required transport "tow" to Medford, OR. Honda dealer. Cost us lodging and meals for a week while waiting warranty repair. FUEL PUMP WAS FAULTY and WAS REPLACED again! Had to rent a car to return home. Now arranging Auto Transport to return Honda HR-V home in Beaverton, OR. VERY, VERY dangerous for disabled American Vietnam veteran and his wife! Took many hours for screaming, cussing, crying, and PTSD to abate. And then there was the wifey's reaction.......... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact stated while driving approximately 60 MPH, the instrument panel was flashing on and off and the vehicle stalled. The contact stated that the steering wheel was difficult to turn. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000. | Crash: No Fire: No Towed | 29,000 |
| Aug 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Car doesn’t seem to accelerate normally or seems to lack proper acceleration. Also the brakes feel funny when braking. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL/PROPULSION SYSTEM | after driving for about an hour, then making a brief (10min) stop at the store, car would crank but not start. After allowing car to cool for ~2 hours, car started fine. Seems to be a fuel pump issue. concerned with future loss of power. car is 5 years old with ~50k miles | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The multi-information display screen in the instrument cluster continues to malfunction constantly. The screen will either flicker and go in and out or not display entirely. The screen outage can last long periods of time, sometimes weeks before displaying properly again. The following important information can not be retrieved including the odometer, fuel gauge, Engine oil life, and clock among others. The issue began in 2022 (two years into the vehicle's life) and has been a constant issue to the present time. The dealership admitted this was a common problem in certain Honda vehicles but didn't offer a fix other than replacing the entire instrument cluster with no guarantee that the problem would return. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The car does not have pickup when attempting to accelerate. Driver must drop the gear down to try and force acceleration. Vehicle was taken to dealership and dealer wanted to charge to diagnose the problem. When it was stated that symptoms mimic those outlined in recall, dealer stated they still need to diagnose to see if the repair is needed. After checking dealer claims debris was blocking the pedal and the problem is not related to recall. However, the pedal was clear of any debris and still drives with loss of power when trying to accelerate. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle gives false brake alert with no obstacle ahead causing car to suddenly brake. This happens multiple times and regularly. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM | The gauge cluster display will go in and out. There is apparently a faulty solder joint that gets affected in cold weather and until the car is warmed up the gauge cluster stays blank. I was informed that I need a new one at the cost of $1800+ for a 2019 HRV with 24000 miles. It seems very wrong that this part has failed. | Crash: No Fire: No | Unknown |
| Jul 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The road assist / warning systems on dashboard malfunctioned, suddenly turning on and off, all at once. This caused A safety risk, by a startling distraction while driving, and worrisome stress while the car was at rest. The the problem was reproduced or confirmed by a dealer service rep who stated the car was unsafe to drive. They witnessed all warning lights, messages flashing on and off. This malfunction occurred, June 19-20, 2024. In retrospect, the break warning light would flash on for no reason and slightly break, or engine would stall or lose velocity while driving. The car is currently being serviced by the dealership. Their assessment is the front camera needs replaced. This car is under the warranty for mileage (not driven much during the pandemic), but due to the year, it is outside of warrenty. Obviously, the cause is not wear and tear, but a faulty camera. This is concerning, given the safety issue , should this be cause for a recall and repairs, including replacement part and services, the responsibility of the Honda company and not the car owner/driver. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the check engine warning light illuminated. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | My car is flood. I was told that a filter became clogged and was causing flooding in the car. Honda said that they cannot cover the repairs dispute me paying for full services. This issue wasn’t caused by any external factors and they agreed with. I have seen that many other ppl have complained about the same thing | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | Odometer/fuel gauge goes black and shows nothing on it. Has caused risk because I can not see how much gas I have and have to wait till the gas light turns on. It does it when it gets below 70 degrees Fahrenheit. I am unable to see my mileage, the temperature, level of gas I have, the time, etc. It will go back on when it is warmer out but will not when it gets cooler. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | Dash guage cluster randomly stops working or appears as scrabble. Includes fuel level, odometer, Trip meter, and all extraneous vehicle info. Could result in running out of gas at speed since no info is available. This is very unsafe and I am traveling to Florida as I type this. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. In addition, the check engine warning light illuminated. The contact stated that two days prior to the failure, his wife noticed that the vehicle was hesitating when the accelerator pedal was depressed. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The battery was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect. | Crash: No Fire: No Towed | 25,000 |
| Jun 2024 | VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE | I recently had my car repaired for the recall and a brake job (replacing pads and resurfacing rotors). A couple of days later, I was driving on the highway at about 60mph. Suddenly, the check engine light, parking brake light, brake light, and brake system light all went on. Additionally, the car was flashing neutral, drive, and parking gears while I was in park and driving. I started to slow down and realized that as my speed got slower, each new low speed became the highest speed I could go - pressing the gas with my foot did not increase the speed. As such, I drove to a nearby garage where the lights were reset. No mechanical issues were found with the car, nor was there a warning. I then called the dealership that had performed the service (DCH Paramus Honda in New Jersey) and I was informed that it was unlikely they would be able to diagnose any issues as the lights had been reset so the car was driveable. It seemed very dangerous that these issues could happen at any time. The brake system was put in maintenance mode during my brake job, so I suspect this was a computer issue rather than a mechanical problem. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | A dash light indicator came on in my car. The image was not in any of the materials that came with the car. At that time the LCD information on the dash flickered and went out. I cannot see how much gas I have, when I need an oil change, odometers etc. I also seem to have decreased power when I attempt to accelerate . I am also aware of 2 recalls that came out in 2021 and 2023. I had the code read and it indicated an "Evaporative System Leak Detection". As of 5/14/2024 I had 15,828 miles on the car, in about 5 years so it should not be failing. I recently got a new job and am required to commute 50 miles each way. I am so terrified because I have tried the 2 nearest dealers in my area (Union Park Honda in Wilm. DE and Honda of Springfield PA). I have received zero consideration. I have had my car scheduled to go in and I HAVE to call them as I need a loaner. I NEVER move up on the list and then I am treated like I did not show up (I call the day before). When I was young I had anxiety and could not drive. I worked and pushed myself to be able to drive again and I have been for years. These issues are starting to make me more fearful and anxious. I actually asked the CS rep "Jade" where the car was manufactured ( Japan, Korea?) and if I should DRIVE MY CAR TO JAPAN for service. Her exact words were "That is up to you". Unbelievable. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |