Complaint volume
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
208 consumer-submitted complaints on record for the 2019 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 15 crash reports, 1 fire report, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 43 complaints, with an average reported failure mileage of 26,670 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
208 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | STEERING,LANE DEPARTURE | I have only 40,000 miles on my 2019 Honda HRV. Due to utilizing the lane assist, my rack and pinion, inner tie rod ends and steering shaft assembly have all came lose. When I drive, I can turn my steering wheel to the right and left one inch and the wheels do not move. I need to move my steering wheel more than an inch for the wheels to engage due to everything being faulty and loose. I believe this stems from the vibration caused in the lane assist. I will now need to do a $2,000+ repair on a element of my vehicle that should last between 100,000 - 150,000 miles where my vehicle is only at 40,000 miles. I do not have invoice for the repair yet as I'm shopping around due to high cost. I have a video showing what the incident is, but the form won't allow me to send videos. I'm happy to send that video in a follow up. | Crash: No Fire: No | Unknown |
| Jul 2025 | STRUCTURE | I am writing to request your assistance regarding a paint peeling issue that has developed on my 2019 Honda HR-V (currently at 50,320 miles). Recently, I noticed significant paint peeling at the top of the hood — in the exact same area previously identified in the 2016–2018 HR-V models covered under Honda’s paint warranty extension. When I contacted Honda Cares, I was informed that my VIN is not included in that warranty extension. This is very disappointing because I made a conscious effort to protect my vehicle by purchasing the clear coat warranty at the time of sale, believing it would cover or help prevent defects like this. Unfortunately, I was told that this issue is also not covered under that protection. This situation is particularly difficult for me, as I just finished paying off my car last month and am preparing to retire this year. My plan was for this HR-V to be my retirement vehicle, and facing an unexpected repair so soon is a financial hardship I did not anticipate. Furthermore, I am aware of the lawsuit filed with the NHTSA concerning paint defects on Honda vehicles. Given that my paint is peeling in the same area identified in that investigation and covered under the prior warranty extension, I respectfully request that Honda extend that same paint warranty coverage to my vehicle as a gesture of goodwill and fairness. I chose Honda for its reputation for reliability and quality, and until now, I have been very pleased with my HR-V. I hope you will consider my circumstances and the documented history of this paint defect, and help me resolve this issue so I can continue to enjoy my vehicle into retirement. Thank you very much for your time and understanding. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER,ENGINE | Not sure of the cause, but my vehicle burst in the flames unexpectedly. Prior to fire, the vehicle was running very well and up to date on maintenance. We were driving and smoke started coming from the hood. Suddenly the screens/monitors turned off on the vehicle. We pulled over, off the street as quickly as possible. Heard popping sounds, exited the vehicle. Then it burst into flames. Police showed to the scene first. Fire department arrived shortly after to put out the fire. | Crash: No Fire: Yes | Unknown |
| Apr 2025 | AIR BAGS | The contact owns a 2019 Honda HR-V. The contact stated that the SRS sensor warning light was illuminated, and the vehicle was taken to a local dealer. The vehicle was diagnosed, and the contact was advised that the SRS sensor was faulty and needed to be replaced. The contact also mentioned that the Lane Departure Warning, Collision Mitigation Braking System, and Rollover Protection System warning lights were illuminated; however, the contact had been advised that the warning lights was most likely been triggered due to the SRS sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,829. | Crash: No Fire: No | 99,829 |
| Apr 2025 | ELECTRICAL SYSTEM | I’m writing to express my concern regarding a recurring issue with the instrument cluster on my 2019 Honda HR-V. Specifically, the far-right section of the cluster — which includes the odometer and fuel gauge — frequently flickers or fails to display entirely. This makes it extremely difficult to monitor fuel levels or mileage, and I’m particularly concerned that the odometer may not be accurately recording the vehicle’s true mileage. After researching this issue, I’ve found that this is a well-documented problem among HR-V owners, with many attributing the failure to cracked solder joints on the instrument cluster circuit board. These cracks are believed to result from thermal expansion and contraction, exacerbated by the use of lead-free solder, which is more brittle than traditional alternatives. Given that this issue stems from a design and manufacturing decision — not from any misuse or neglect on my part — I feel strongly that this should be addressed as a manufacturer defect. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Around July 2024 my 2019 HRV began displaying warnings regarding the Honda sensing camera and the features associated with it. After spending my own time and money diagnosing the issue, the dealership explained the Honda sensing camera is malfunctioning. Without any further explanation they expected me to pay almost $2,000 to fix it. Now my car will not pass inspection unless I pay out of pocket to fix the malfunctioning camera despite the lack of reasoning. This feature should be removed from Honda vehicles if it is going to malfunction for no reason. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | The entire odometer and fuel display on the right flickers with random characters and goes dark for long periods of time. Not knowing how much fuel seems to be a problem? Took it to the dealer and they indicated this is a common problem but have no remedies. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE | I bought this car new in 2019. It was never in an accident. While driving normally, the car started throwing warnings saying the lane keep assist has a problem, the collision mitigatuon system hhas a peoblem, the auto high beams have a problem, the road departure system has a problem. I paid Honda in Surprise AZ $210 for a diagnosis and they told me that it needs a new U3000-49 Multipurpose camera unit will cost $1,730 to replace and install and possibky another $1,420 for a new SRS unit. The car was never in an accident, and both of these should not be breaking after just 5 years of ownership. Clearly the multipurpose camera unit and also likely the srs are defective and should be recalled. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | The gauge cluster sometimes fails to work at all and flashes multiple times when returning to normal. I cannot see speed, mileage, fuel level, oil life, or car temperature. It is a continuing issue. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Transmission fill cap plug keeps blowing out and leaves open hole into transmission for rain, debris and another road debris to enter into transmission. My car has 80k miles and has been happening every 5-10k miles resulting in having to buy new transmission fill cap and have a transmission flush almost as often as needing to change the oil | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | The odometer display/gas gauge goes blank for long periods of time while driving. When I took it to the dealer, they said, “Oh yes that is an HRV thing,” so they have seen this before clearly. It is a safety concern to not be able to see the odometer and gas gauge to know when fuel needs to be replaced in the vehicle. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | Adaptive cruise control, lane keep assist, collision avoidance, regular cruise control, and more all shut down after my cars Honda sense camra died. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION | i made an appointment with Garden State Honda of Passaic, NJ located (225 River Drive Passaic, NJ 07055) after waiting months for an appt. finally took my car today 01/20/2025 and when at the Counter rep named Chelsea state that their honda dealer could not honor nor repair my car due to how I purchased the car in an action.. My understanding is even though I purchase a salvaged vehicle the issue is with a recall part from Honda not the car..Now my vehicle has been parked for months waiting for this appt. Has too many lights due to this fuel pump recall and I cant even get my inspection sticker since its now expired with NJ due to the many lights the car has on. I need some help and guidance as to what can be done | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the vehicle would not immediately start and experienced acceleration hesitations. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 28,000. Parts distribution disconnect. | Crash: No Fire: No | 28,000 |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I am not sure what part of the system is failing. While driving on the high the car just stopped no warning just stopped it went from 55- 60 miles an hour on 287 all the way to 20 and then stopped. This was all random. Then it was taken to a independent service who ran the codes and none of them stayed so i drove the car again and all that happened before happened once again. The independent service told me its the transmission and they are not sure why its happening he noted that these hondas have transmission issue | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and it was confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that the parts were available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V85800 (Fuel System, Gasoline ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial startup, the vehicle would hesitate before driving, and when accelerating at various speeds the vehicle would display the same hesitation before accelerating. No warning lights illuminated. The dealer was contacted and confirmed that parts were not available in their district as a whole due to the manufacturer not providing any. The manufacturer was made aware of the failure. The failure mileage was 42,000. Parts distribution disconnect. | Crash: No Fire: No | 42,000 |
| Dec 2024 | ENGINE | The contact owns a 2019 Honda HR-V. The contact stated that while driving at an undisclosed speed, the engine hesitated and sputtered. The dealer was made aware of the failure, however the contact was informed that the parts were not available until August 2025. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when attempting to start the vehicle, the contact would have to make several attempts before succeeding in starting. No warning lights illuminated. The dealer was contacted and confirmed that the parts were not available for all dealers in the area. The manufacturer was not made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect. | Crash: No Fire: No | 55,000 |
| Dec 2024 | ELECTRICAL SYSTEM | The contact owns a 2019 Honda HR-V. The contact stated that while operating the vehicle, the instrument cluster malfunctioned and displayed a blank screen. During the failure, the driver was unable to view the fuel gauge and speedometer. The contact stated that the failure was intermittent and had occurred immediately after starting the vehicle and while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 45,000. | Crash: No Fire: No | 45,000 |
| Dec 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to operate and use a car where the safety features will just out of nowhere disengage risking my life and my families life. The vehicle was brought into the dealership and the cost for replacement is incredibly large. | Crash: No Fire: No | Unknown |