Complaint volume
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
208 consumer-submitted complaints on record for the 2019 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
208 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 15 crash reports, 1 fire report, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 43 complaints, with an average reported failure mileage of 26,670 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
208 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | STRUCTURE | The car failed inspection due to rust which had formed at the attachment points where the body is bolted to the chassis. The importance of this location made this rust a severe safety risk. The problem existed on both left and right sides of the vehicle. The fact that water was channeled to these locations with no opportunity for drainage or rust protection is a clear design flaw. The vehicle had only 46,000 miles. Every repair shop I took the car to said "such a young vehicle should not be rusting like this". They all suggested that Honda should be responsible to fix this because the car was poorly designed. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The digital instrument cluster in this 2019 Honda HR-V suddenly failed, resulting in the loss of the speedometer, odometer, and dashboard display functions. The failure occurred without warning and is not due to wear, misuse, or routine maintenance. Operating the vehicle without a functioning speedometer or odometer presents a serious safety risk, including potential speeding, traffic violations, and accidents. Other warning indicators integrated into the digital display may also be inaccessible, further compounding the safety hazard. Honda has diagnosed the problem and quoted a repair cost of $2,166.08. Goodwill assistance was previously denied in my case, citing that the vehicle is out of warranty and not subject to a recall. The vehicle is regularly used to transport family members, including a pregnant passenger (due March 2026). Continued operation in this condition is unsafe and unacceptable. Other Relevant Information: Dealer/Service Center: Herb Chambers Honda 720 William T Morrissey Blvd Dorchester, MA 02122 Repair Quote: $2,166.08 | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Vehicle experienced critical ignition system failure while parked - the engine would not turn off despite repeated attempts over 20 minutes. The vehicle has a communication failure between the ignition switch and the Body Control Module/Keyless Access Unit, creating a stuck electronic latch circuit (B12D3 latch error). This is consistent with Honda TSB 20-116. The keyless start system warning appeared on the dashboard. Unable to shut down the vehicle through normal means, I was forced to manually pull the fuel pump fuse from the fuse box and then disconnect the battery while the engine was still running. This created an extremely dangerous situation requiring me to work in the engine compartment with live electrical systems. The vehicle lacks proper failsafe shutdown mechanisms. This communication failure and stuck ignition circuit poses serious safety risks including fire hazard, carbon monoxide poisoning if in enclosed space, and electrical system damage. No officially stated emergency stop solutions had worked for this vehicle included the triple press and long press. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The instrument cluster "flickers" due to a bad connection. This cluster contains the odometer, fuel gauge, and other vehicle information. It does not work at all when the outdoor temperature is cold. I took this to my Honda dealer and they state it was a bad connection and I would have to pay to replace the whole cluster for $1800. This is unacceptable and Honda should have to fix this as it is a known problem - this has the potential to cause an accident for someone to run out of gas in busy traffic. And not being able to see the odometer/mileage or oil life indicator is not acceptable. This has been a life of the car problem which has gotten worse and is no longer working no matter the outside temperature. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The electrical component on the dash that shows the gas gauge does not work during cold weather or rain mostly. I have looked this up online and many people have the same complaint. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off. | Crash: No Fire: No | Unknown |
| Nov 2025 | VEHICLE SPEED CONTROL | The contact owns a 2019 Honda HR-V. The contact stated that while slowly pulling into a parking space, while in the process of depressing the brake pedal to stop the vehicle, the vehicle unintendedly accelerated and crashed into a building. There were no reported injuries, fire, or an air bag deployment. A Police report was filed. There were no warning lights illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,500. | Crash: Yes Fire: No Towed | 38,500 |
| Nov 2025 | POWER TRAIN | My 2019 Honda HR-v CVT failed due to premature belt deterioration exactly as described in Honda Service Bulletin 21-047. The failure happened only two months after the 7-year extended warranty period. Honda has denied a goodwill assistance despite this being a known safety-related defect. The belt failed while my elderly mother drove. They refuse to provide any assistance in the matter. | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The camera associated with the Honda Sensing features has failed, resulting is multiple warning lights and non functioning safety features. | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | all the lights for the honda sensing systems (LKS, ACC, road departure, etc) are on periodically with notifications that they were not working. There is nothing wrong with the battery or anything else. They are gonna charge me 1,500$ to get this fixed when it’s their equipment that’s at fault. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | *Multi-use camera for safety fails Honda HRV 2019 due to overheating and or other malfunctioning reasons. Known failure, but Honda refuses to recall the cameras. Causes lights on light up LKAS, Collision Mitigation, Road Departure, Adaptive Cruise, Auto High-Beam. (Of course battery checked first, but battery in good condition) Firestone and Christian Automotive Brothers diagnosed nothing wrong with car apart from camera. Honda refuses to accept 3rd party diagnostic report. Honda refuses to inspect known defect without price gouging customer upwards of $2K. Right Honda of Scottsdale AZ refuses to reset/recalibrate and insists on all customers with this known issue pay $200 diagnostic PLUS new part $1,232.15 + tax (part 36160-T7A-A04) PLUS labor in excess of $1,000. No warning, etc prior to the lights going on associated with defective camera. This is unethical car sales, price gouging for defective safety feature, and puts driver and others at risk. This is a safety feature of the car and Honda's respsonbility to recall and resolve at no expense to customers. Please formally open an investigation to inform me swiftly if this $2K + malfunctioning safety feature will be recalled and resolved. Thank you. [XXX] 480 943 7888 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The fuel gauge on the right hand side malfunctions in cold/wet weather, causing information such as distance until empty, to become illegible. When this happens, the display also flickers rapidly, which may be problematic to some with epilepsy. Here are links to several Reddit threads of others who have experienced this: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | Front View camera behind rear view mirror suddenly stopped working. All advanced safety mechanisms stopped working, replacement is said to be $2500 with no known reason for this part to stop working besides it "went bad". | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | I have major peeling paint issues on my 2019 Honda HR-V with white paint. The top of the car ( roof) and in the hatch area. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | Several warning lights came on. No collision or glass damage occured. Took it to the dealer. DIAGNOSIS was CODE U3000-49 "multipurpose camera unit/millimeter wave radar internal electric failure due to heat. They said fix it would be $2237.49. However, they said they could not fix it then because the part is back ordered. Due to so many cars with this problem. I went online and see other 2019 hr-v owners having the same issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | STRUCTURE | The paint on the roof of my Honda HR-V is chipping and peeling. The problem appeared suddenly and has continued to spread. The rest of the vehicle’s paint remains intact, so this seems to be a defect in the roof paint or clear coat. While it does not trigger warning lights, the exposed areas put the vehicle at risk of rust and corrosion, which may affect safety and durability over time. The damage is visible and the roof is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE,UNKNOWN OR OTHER | 2019 HONDA HRV paint began to come off the car at 3 years old. Now the car is 5 years old and the area of concern is growing. The paint is pealing off down to the base of the car structure. This is a safety issue because when it begins to rust, the car parts will fall off. The area around with windshield is pealing decreasing the structural soundness of the car. When it rusts the windshield will not be held in place. Honda USA: Anthony at 800-999-1009. EX: 88024 was contacted and reported that even thought this same make and model car was recalled in 2016-2018 they will not fix the defect they knowingly manufactured. I have had the car inspected by Fisher Honda Colission Center in Boulder, Colorado. They said it is the same paint issue they saw on the cars in 2016-2018. Where Honda did recall the vehicles. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The Multipurpose camera that controls all advanced driver assistance fuctions malfunctions causing these systems to intermittenently not work properly or at all. It has caused the vehicle to fail to brake, and brake on its own without cause. Upon doing my own research I found numerous reports online of other owners of this make/model having the same issue. The problem first occured when my vehicle reached about 50,000 miles. It has been ongoing since. It caused damage to my vehicle when the automatic collision assist failed to brake for a vehicle that stopped abruptly in front of me. The alerts that these systems are not working do not always show up when the vehicle starts. Sometimes they stop working in the middle of the route. I have been in correspondence with the dealership who informed me the cost to fix this issue is $1968 (this does not include the $150 diagnostic fee while the vehicle was being serviced for a recall related to the fuel pump - I already paid to the dealer that fee and for which I've attached my receipt.) There is clearly some issue with the part that was installed by the manufacturer. It makes the vehicle unsafe to drive not knowing if these systems will fail or malfunction at any given moment. I do not feel as the customer this should be my responsibility to have repaired, as many others report the same issue with this part. There is clearly a widespread issue that needs to be addressed in a recall in order to replace the faulty part. | Crash: Yes Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | On random occasions (usually in damp or humid weather) the odometer and fuel gauge will black out. This has happened several times. It will revert to normal operation later | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL/PROPULSION SYSTEM | Component/System that failed: Fuel mileage range display began fluctuating erratically after a fuel pump recall repair on [XXX], at Open Road Honda, Edison, NJ. Is it available for inspection? Yes. How safety was put at risk: The fuel range display jumps unpredictably (30+ miles up or down), especially after refueling. This causes a driving distraction by pulling my focus from the road. Has the problem been confirmed by a dealer or service center? Open Road Honda confirmed the issue, stating the system lost 63,000 miles of driving data during recall repair and won’t stabilize until 100,000 miles are driven. A second Honda dealer said this is not normal and recommended diagnostics. Has the vehicle or component been inspected by the manufacturer or others? Yes. Inspected multiple times by Open Road Honda and reviewed by their District Parts & Service Manager (DPSM) from American Honda, who called it a “normal characteristic” post-recall. Honda Corporate opened a case but found the explanation unreasonable. Warning lamps or messages: None. When symptoms first appeared: Days after the recall repair in February 2025. Summary: I provided photo/video evidence and returned multiple times for service, but the issue remains unresolved. The head mechanic told me to “just not look at the mileage range.” The problem began after the recall and continues, causing distraction. I request investigation and a proper fix to restore the vehicle’s original condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Car has 40000miles, started posting warning for lane keeping, lane departure, Adaptive Cruise control, emergency braking, and the car disabled all the features in ADAS, also posted brake system warning indicator. The honda dealer diagnosis the multi-purpose camera failed. Car has low miles, and should not have failed this soon, and also creates dangers for the driver, the dashboard lights all these warning, quite concerning. Cost was also extremely expensive, over $2k to repair. | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | Steering become stiff and sticky while driving it was sudden and I was unable to turn the steering wheel specifically to the left. The other driver stopped short so an accident was avoided. Brought the car for service and was told there is a gearbox issue with swelling causing stiff/sticky steering and the rack and pinion needs to be replaced. It is the same issue that newer model Honda HRVs have been recalled for. It is a serious safety issue. This car has only 56,000 miles on it. There is no way their safety recall on this exact situation should not be expanded to vehicles prior to 2022. It's a serious safety issue. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEATS | I bought my car brand new off the lot in March 2021, it is a 2021 Honda HRV sport all wheel drive. I've been noticing over the past year that the lever to my seat has been changing the amount of times you need to pump it and the height at which it goes. When I first got the car I want to say that it pumped around 5 to 8 times, now I must use the lever anywhere from 10 to 31 times, and it is always different. The fact that the car no longer holds its position has led me to need to buy a cushion to sit on to see over the steering wheel. This is a huge safety concern because I would have never bought a car that I cannot see over the steering wheel too and nor would I have bought it brand new off the lot. There's also leads to issues where I am constantly needing to adjust my mirrors, adjust my seatbelt, and adjust my steering wheel as well as adjust my distance from the steering wheel. This is wreaking havoc on my mirrors motor and is causing me to break rapidly or not be able to reach the gas pedal if I don't notice that the seat has sunk. When the sea sinks on its own, I am unable to pump it up any higher because it thinks it's at the max amount. I am done forced to get out of the car pump it all the way to the bottom and then pump it all the way to the top. Every time it is a different amount of pumps on the seat lever. This is a huge safety risk while I'm driving. I've also noticed that the seat looks to be leaning while it's on its rails, and the section that sits in the rails while it is at the highest point, don't even look secure I will attach pictures. I weigh 90lbs so I know I have not crushed the cushioning in the seat. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING,LANE DEPARTURE | I have only 40,000 miles on my 2019 Honda HRV. Due to utilizing the lane assist, my rack and pinion, inner tie rod ends and steering shaft assembly have all came lose. When I drive, I can turn my steering wheel to the right and left one inch and the wheels do not move. I need to move my steering wheel more than an inch for the wheels to engage due to everything being faulty and loose. I believe this stems from the vibration caused in the lane assist. I will now need to do a $2,000+ repair on a element of my vehicle that should last between 100,000 - 150,000 miles where my vehicle is only at 40,000 miles. I do not have invoice for the repair yet as I'm shopping around due to high cost. I have a video showing what the incident is, but the form won't allow me to send videos. I'm happy to send that video in a follow up. | Crash: No Fire: No | Unknown |