Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,041 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V TOURING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED SPACE COAST HONDA AT 321-320-6109 (LOCATED AT 1885 W KING ST, COCOA, FL 32926) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS | I RECEIVED A RECALL NOTICE JULY 2019 FOR A DAMAGED CABLE REEL-SUB-HARNESS/SHORT CIRCUIT AND EVERY DEALERSHIP WITHIN 40 MINUTES OF WHERE I LIVE DOES NOT HAVE THE PARTS TO FIX HIS DEFECT EVEN 60 DAYS AFTER I RECEIVED THIS LETTER. I DRIVE OFTEN FOR WORK AND WANT TO MAKE SURE HONDA IS TAKING CARE OF THIS ASAP. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLOW HONDA OF BURLINGTON (2920 S CHURCH ST, BURLINGTON, NC 27215, (336) 584-4870) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE VEHICLE WAS ENGAGED IN PARK, WITH THE ENGINE TURNED OFF, IT ROLLED BACKWARDS AND WENT PART WAY OVER A WALL. IT STOPPED SUSPENDED ON THE WALL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BILLY CRAFT HONDA (2634 LAKESIDE DR, LYNCHBURG, VA 24501, 434-385-6045), WHERE IT WAS DIAGNOSED AND REPAIRED OVER A 6 WEEK PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *JB | Crash: Yes Fire: No Towed | 11,000 |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPGIN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CARBONE HONDA OF YORKVILLE (5009 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 790-6106) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, COMMUNICATIONS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROPER HONDA (902 N RANGELINE RD, JOPLIN, MO 64801, (417) 625-0800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL ANOTHER DEALER. HONDA OF BARTLESVILLE (3210 SE WASHINGTON BLVD, BARTLESVILLE, 74006 OK, (918) 333-3333) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL ANOTHER SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | UNKNOWN OR OTHER | RECALL - I WAS NOTIFIED OF A RECALL ON MY CR-V - NHTSA RECALL NUMBER 19V-383 BACK IN MAY, 2019. I HAVE CALLED SEVERAL DEALERSHIPS AND HAVE BEEN ADVISED THE PART IS ON BACK-ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE ESPECIALLY WITH MY 7 MONTH OLD GRANDSON IN THE VEHICLE. IT'S BEEN OVER 3 MONTHS - I THINK THIS IS UNACCEPTABLE. I WAS THEN TOLD I SHOULD COME IN AND AT LEAST GET THE SOFTWARE UPDATE - NO WHERE ON THE RECALL LETTER DOES IT SAY ANYTHING ABOUT A SOFTWARE UPDATE. I HAVE MADE AN APPOINTMENT TO HAVE THE SOFTWARE UPDATE PERFORMED ON 9/13 - A 3-4 HOUR WAIT TIME. NOT HAPPY WITH HONDA RIGHT NOW. PLEASE HELP | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2009. THE CONTACT SPOKE WITH AN UNKNOWN HONDA DEALER WHO STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR AND PROBLEM HAS BEEN RESOLVED. DEALER LOCATED PARTS NECESSARY TO RESOLVE THE RECALL AND MADE REPAIRS ON 10/16/2019. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER PROVIDED CASE NUMBER: 09826186. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A SOFTWARE ISSUE THAT WAS CAUSING THE BATTERY NOT TO CHARGE AND WAS DRAINING THE BATTERY. THE VEHICLE WAS PARKED AT AN AIRPORT AND WOULD NOT START UPON THE CONTACT'S RETURN FROM A FIVE DAY TRIP. THE CONTACT HAD TO JUMPSTART THE VEHICLE. EAST COAST HONDA (8756A US HIGHWAY 17, BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 492-5175) WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL. THE MANUFACTURER SUGGESTED THAT THE CONTACT UNHOOK THE BATTERY IF THE VEHICLE REMAINED PARKED MORE THAN A DAY. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSTIC TESTING ON AUGUST 30, 2019. THE FAILURE MILEAGE WAS 1,900. | Crash: No Fire: No | 1,900 |
| Aug 2019 | STEERING,AIR BAGS | HONDA HAS RECALL MY 2019 CR-V DUE TO POTENTIAL AIRBAG RELEASE FROM A STEERING COLUMN WIRING ISSUE. THEY SUGGEST NOT TO DRIVE THE CAR. HOWEVER THE LOCAL HONDA DEALERS DO NOT HAVE THE PARTS NECESSARY TO CORRECT THE PROBLEM AND, IN FACT, DO NOT KNOW WHEN THEY WILL BE AVAILABLE. I AM NERVOUS DRIVING MY FAMILY BECAUSE OF THEIR WARNING, BUT HAVE TO AS IT IS THE RELIABLE VEHICLE I OWN. PLEASE PUT MAXIMUM PRESSURE ON HONDA MOTORS AMERICA. | Crash: No Fire: No | 5,300 |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN DELAND HONDA (LOCATED AT 2677 N VOLUSIA AVE, ORANGE CITY, FL 32763, (386) 490-4331) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ISSUE HAS BEEN RESOLVED. ALL REPAIRS HAVE BEEN COMPLETED.*JB | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT WITH ALL-STAR HONDA (6141 S 27TH ST, GREENFIELD, WI 53221, 414-269-1399) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SCHEDULED A SECOND APPOINTMENT WITH THE SAME DEALER AND EXPERIENCED THE SAME OUTCOME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM | I AM HAVING THE SAME PROBLEM THE HONDA PILOT IS HAVING, MY INFOTAINMENT/RADIO HAS NOT WORKED SINCE I BOUGHT THE CAR ON MARCH 1ST. IT DOES NOT CONNECT TO APPLE CAR PLAY AND THE SCREEN SUDDENLY JUST GOES BLACK. IT PLAYS PANDORA SPORADICALLY BUT NEVER WORKS CONSISTENTLY. | Crash: No Fire: No | 60 |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE VEHICLE WAS TAKEN TO PARAGON HONDA (5702 NORTHERN BLVD, WOODSIDE, NY 11377, 877-343-9132) AND THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT MADE TWO APPOINTMENTS WITH THE DEALER FOR THE RECALL REPAIR AND WAS GIVEN THE SAME INFORMATION EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LEHIGH VALLEY HONDA (675 STATE AVE, EMMAUS, PA 18049) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | AIR BAGS | TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HILLSIDE HONDA (13907 HILLSIDE AVENUE, JAMAICA, NY 11435, (718) 657-7810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ARROWHEAD HONDA, 8380 W BELL RD, PEORIA, AZ 85382, (623) 562-9054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). EAST COAST HONDA (8756 US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB | Crash: No Fire: No | 3,000 |
| Aug 2019 | ELECTRICAL SYSTEM | BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE. | Crash: No Fire: No | 6,000 |
| Aug 2019 | ELECTRICAL SYSTEM | BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE. | Crash: No Fire: No | 6,000 |
| Aug 2019 | STEERING,AIR BAGS | NHTSA RECALL NOTICE ARRIVED IN JULY 2019 NIMBER 19V- 38300. I HAVE CALLED OCEAN HONDA MULTIPLE TIMES AND NO PARTS AVAILABLE TO FIX THE RECALL. I SPOKE WITH OCEAN HONDA SEPT 19 2019 AND STILL ZERO WORD ON WHEN PARTS WILL BE AVAILABLE. I PURCHASED THIS VEHICLE ON OR ABOUT JANUARY 15 2019 AND AN SHOCKED TO LEARN HONDA WAS AWARE OF THIS ISSUE YET SOLD ME A UNSAFE VEHICLE ANYHOW. I FEEL I HAVE WAITED LONG ENOUGH FOR A REMEDY. THE CAR ONLY HAS 800 MILES ON IT AND HAS NOT HAD AN INCIDENT AS OF YET BUT THE CAR HAS BEEN PARKED SINCE RECIEVING THE RECALL NOTICE IN JULY. | Crash: No Fire: No | 800 |
| Aug 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ABRUPTLY ON ITS OWN WITHOUT WARNING. AS A RESULT OF THE ABRUPT STOP, THE CONTACT'S CHEST STRUCK THE STEERING WHEEL. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,399. | Crash: No Fire: No | 3,399 |
| Aug 2019 | AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). AUTONATION HONDA ROSEVILLE (230 AUTOMALL DR, ROSEVILLE, CA 95661, 916-467-8056) WAS CONTACTED AND ADVISED HER TO BRING IN THE VEHICLE FOR SERVICING. WHEN THE CONTACT CALLED THE DEALER BACK, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). ROCKETTOWN HONDA (1224 N H ST, LOMPOC, CA 93436, 805-736-4595) STATED THAT THE PARTS WERE NOT AVAILABLE AND WERE WAITING FOR THE PARTS TO BE DELIVERED FROM THE MANUFACTURER. THE CONTACT ALSO SPOKE WITH HONDA OF SANTA MARIA (2175 S BRADLEY RD, SANTA MARIA, CA 93455, 805-922-4600) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (D-PATRICK HONDA, 4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER WA CONTACTED AND PROVIDED CASE NUMBER: 09791093. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |