Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda CR-V Complaints
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
1041 Total complaints
30 Crash reports
2 Fire reports
31 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, fuel system, gasoline, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda CR-V complaints?
30 Crash
2 Fire
31 Injury
1 Fatality
39 Towed
17 Medical attention
What are the most common 2019 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 197
FUEL SYSTEM, GASOLINE 108
STEERING 107
FUEL/PROPULSION SYSTEM 73
ELECTRICAL SYSTEM 66
UNKNOWN OR OTHER 54
ENGINE 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 38
STEERING,AIR BAGS,COMMUNICATION 33
SERVICE BRAKES 23
1,041 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CURRY HONDA (767 MEMORIAL DR, CHICOPEE, MA 01020, (413) 593-6721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | ENGINE,FUEL/PROPULSION SYSTEM | HONDA OIL DILUTION - DRIVING THE CAR ON THE INTERSTATE AND THE ENGINE LIGHT CAME ON AND THE ENGINE SHUT OFF. PULLED OVER AND RESTARTED THE CAR. DROVE 2 MILES AND ENGINE SHUT OFF AGAIN. PULLED OVER STARTED CAR DROVE 100 FT AND ENGINE SHUT OFF AND EVERYTHING INCLUDING WHEELS LOCKED UP. CAR TAKEN TO HONDA DEALER AND THEY STATE THAT THE ENGINE RUNNING ON 3 CYLINDERS BECAUSE SPARK PLUG FOWLED UP. REPLACED SPARK PLUG. PICKED UP THE CAR DROVE IT 300 MILES AND ENGINE STUTTERED, DID NOT SHUT OFF AND BLUE SMOKE PLUMES CAME OUT OF EXHAUST. SHUT THE CAR OFF AND BLUE SMOKE WENT AWAY, DID NOT DRIVE THE CAR FOR ONE WEEK. DROVE CAR 100 MILES ON INTERSTATE, ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF. PULL OVER. RESTART THE ENGINE AND WAS ABLE TO DRIVE 50 MILES TO THE SAME HONDA DELEAR FOR THE FIRST TIME REPAIR. MECHANIC TELLS ME THAT THE OIL CASE WAS 1/2 QUART TOO MUCH. SOUND LIKE OIL DILUTION ISSUE. *JS | Crash: No Fire: No | 4,800 |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY SMITH HONDA (225 MIRACLE STRIP PKWY SW, FORT WALTON BEACH, FL 32548, (850) 812-3474) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). PERFECTION HONDA (LOCATED AT 2603 AMERICAN RD SE, RIO RANCHO, NM 87124, (505) 221-5084) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR COMPANY (1111 TROY SCHENECTADY RD, LATHAM, NY 12110, (888) 600-3013) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED ANDERSON HONDA (1766 EMBARCADERO RD, PALO ALTO, CA 94303, 650-856-6000) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE REMEDY HAS NOT BEEN MADE AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. | Crash: No Fire: No | Unknown |
| Aug 2019 | ENGINE | ENGINE OIL DILUTION | Crash: No Fire: No | 700 |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2231) AND BUREKLE HONDA (3360 HIGHWAY 61 NORTH, ST PAUL, MN 55110, (651) 490-6600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER STARTING THE VEHICLE, A FUEL ODOR CAME THROUGH THE VENTS AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED APPLE TREE HONDA (242 UNDERWOOD RD, FLETCHER, NC 28732, (828) 684-4400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09773700. THE APPROXIMATE FAILURE MILEAGE WAS 1,900. | Crash: No Fire: No | 1,900 |
| Aug 2019 | STEERING | I RECEIVED THE NHTSA RECALL NOTICE 19V-383 AND, WHEN I CALLED JOHN EAGLE HONDA (WHERE I BOUGHT THE CAR), THEY DID NOT HAVE THE REPLACEMENT PART AND DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. I CALLED THE NATIONAL HONDA HOTLINE AND WAS TOLD I HAD TO CALL ANOTHER DEALERSHIP TO FIND OUT IF THEY HAD THE PART AND, IF THEY DID NOT, TO CALL HONDA BACK AND THEY'D TRY TO HELP ME. THIS RUNAROUND IS OUTRAGEOUS, GIVEN THAT THE RECALL INVOLVES A POTENTIAL "UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG". HONDA IS CALLOUSLY DISREGARDING THE SAFETY OF ITS CAR OWNERS AND I WANT THEM TO SEND REPLACEMENT PARTS IMMEDIATELY TO JOHN EAGLE HONDA IN DALLAS. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,ENGINE,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS) AND 19V039000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERSON'S HONDA (15525 FREDERICK RD, ROCKVILLE, MD 20855, (301) 279-8600), SPORT HONDA (3110 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-4700) AND OURISMAN HONDA (4800 BETHESDA AVE, BETHESDA, MD 20814, (301) 789-0272) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,ELECTRICAL SYSTEM,AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEPHEN WADE HONDA (LOCATED AT 1630 S HILTON DR, ST. GEORGE, UT 84770, (435) 628-6100) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,UNKNOWN OR OTHER | SRS SYSTEM DEFECT. PLEASE FIND, ATTACHED, A LETTER ENTITLED "IMPORTANT SAFETY RECALL". I RECEIVED THIS IN EARLY JULY FROM THE DEALER. WHEN I CALLED MY HONDA DEALER I WAS TOLD I COULD BRING THE CAR IN THE FOLLOWING WEEK. MY SERVICE REPRESENTATIVE CALLED BACK, IN A FEW DAYS, AND TOLD ME THE PARTS WERE NOT IN YET AND PLEASE CALL BACK IN A FEW WEEKS. I CALLED TODAY, 8/5/2019, AND WAS TOLD MY SERVICE REP. WAS ON VACATION THIS WEEK AND I WOULD BE PUT ON THEIR "CALL BACK" LIST AND CONTACTED WHEN THE PARTS CAME IN. THEN, I CALLED THE HONDA CUSTOMER SUPPORT CENTER AND WAS TOLD THE PARTS MIGHT BE IN "BY THE END OF SUMMER". THE "WHAT IS THE REASON FOR THIS NOTICE?" SEE BELOW, STATES THE DANGERS THIS DEFECT CAN CAUSE. I AM VERY CONCERNED ABOUT THIS!THE HONDA REPRESENTATIVE SAID I JUST "HAVE TO WAIT" AND THERE IS NOTHING ELSE THEY CAN DO ABOUT THIS. NO RENTAL CAR. ETC. THEY (HONDA) TOLD ME THEY HAD TO ISSUE THIS WARNING, PER GOVERNMENT LAW, BUT THEY CAN'T GIVE A DATE TO THEIR CUSTOMER AS TO WHEN THE DEFECT WILL BE RESOLVED. ANY HELP, REGARDING THIS ISSUE, WOULD BE GREATLY APPRECIATED. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). FX CAPRARA HONDA (LOCATED AT 23115 NY-12, WATERTOWN, NY 13601, (315) 755-7575) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF BAY COUNTY (3601 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. ROHRICH HONDA (5121 LIBERTY AVE, PITTSBURGH, PA 15224) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jul 2019 | ELECTRICAL SYSTEM,LANE DEPARTURE | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE AUDIBLE INDICATOR OF THE BLIND SPOT SYSTEM WAS NOT LOUD ENOUGH TO HEAR. THE CONTACT TOOK THE VEHICLE TO PEARSON HONDA (14001 HULL STREET RD, MIDLOTHIAN, VA 23112, (804) 745-0300) AND ASKED THEM TO INCREASE THE VOLUME; HOWEVER, THE DEALER STATED THAT THEY COULD NOT CHANGE THE VOLUME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 232. *BF CONSUMER STATED AFTER FURTHER EXAMINATION I BELIEVE THE VOLUME IS APPROPRIATE.*JB | Crash: No Fire: No | 232 |
| Jul 2019 | STEERING | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V380000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT ON JULY 15, 2019 WITH KEATING HONDA CONROE (311 INTERSTATE 45 SOUTH, CONROE, TX 77301, (936)-270-7125). WHEN THE CONTACT ARRIVED AT THE DEALER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT SPOKE WITH THE MANUFACTURER RECALL CENTER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAGUIRE HONDA OF ITHACA (315 ELMIRA RD, ITHACA, NY 14850, (607) 273-1926) WHERE THREE DIAGNOSTIC APPOINTMENTS WERE SCHEDULED AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 09698247. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING,AIR BAGS,UNKNOWN OR OTHER | I RECEIVED A SAFETY RECALL LETTER FOR THE VIN OF MY 2019 HONDA CR-V. THE LETTER CLEARLY INFORMED ME TO CALL ANY AUTHORIZED HONDA DEALER TO MAKE AN APPOINTMENT TO HAVE THE CABLE REEL AND CABLE REEL SUB-HARNESS REPLACED AND A PROTECTIVE COVER ON THE STEERING WHEEL CORE INSTALLED FOR FREE. I CALLED YONKERS HONDA SERVICE CENTER AND I WAS TOLD THEY DON'T HAVE THE REQUIRED PARTS TO FIX THE RECALL ISSUE. AFTER I TALKED TO THE DEALER, I DECIDED TO CALL AMERICAN HONDA MOTOR CO. I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED SAMANTHA, WHO RESPONDED VERY UNPROFESSIONALLY AND IMPATIENTLY, TOLD ME TO CALL EACH AND EVERY ONE OF ALL HONDA DEALERS TO FIND OUT WHO HAS THE PARTS FOR THE FIX. I ENDED THE CALL WITH SAMANTHA. I CALLED AGAIN AND SPOKE TO ANOTHER SERVICE REP. I WAS TOLD THAT HONDA HAS NOT YET SHIPPED THE REQUIRED PARTS TO ANY OF HONDA DEALERS AND IT WILL NOT HAPPEN UNTIL SOMETIME IN OCTOBER 2019. I WAS MISINFORMED BY THE LETTER TO CALL HONDA DEALERS NOW WHEN THE DEALERS DON'T EVEN HAVE THE PARTS. PROMPT ACTION SHOULD BE TAKEN BEFORE ANY SERIOUS AND UNPREDICTABLE INJURIES/DEATH DUE TO THE DEFECTS. | Crash: No Fire: No | Unknown |
| Jul 2019 | STEERING,ELECTRICAL SYSTEM,AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED MILLENNIUM HONDA AT 516-481-2800 (LOCATED AT 286 N FRANKLIN ST, HEMPSTEAD, NY 11550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jul 2019 | ELECTRONIC STABILITY CONTROL (ESC) | CAR DISPLAY UNIT IS OVERWHELMED WITH WARNING LIGHTS THAT STATED THE COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION SYSTEM, AND ADAPTIVE CRUISE CONTROL ALL HAVE PROBLEMS. IT HAPPENS FREQUENTLY WHEN STARTING THE VEHICLE AND ALSO WHILE IN MOTION. | Crash: No Fire: No | 5,520 |
| Jul 2019 | ELECTRICAL SYSTEM | INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN. DEALER SAYS ITS A KNOWN PROBLEM BUT I DON'T SEE IT LISTED ANYWHERE. UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN'T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN . | Crash: No Fire: No | 3,200 |