Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,041 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2019 | STEERING | I GOT IN MY VEHICLE AND STARTED THE ENGINE. AFTER PUTTING IT IN "DRIVE", THERE WAS A HORRIBLE SOUND THAT INCLUDED SCREECHING, GRINDING, CLICKING, WHINING, AND BUZZING AND MY STEERING WHEEL WOULDN'T MOVE. THIS SOUND CONTINUED UNTIL I TURNED OFF THE CAR. I HAD TO GET IT TOWED. | Crash: No Fire: No | 1,500 |
| Oct 2019 | STEERING,AIR BAGS | GOT A NOTICE IN THE MAIL EARLY AUGUST 2019 FOR A RECALL (NHTSA RECALL NUMBER 19V-383). CONTACTED THE DEALER I GOT THE CAR FROM RIGHT AWAY. SAID THEY HAD NO PARTS TO REPAIR IT AND WOULD CALL BACK WHEN THEY DO. I FOLLOWED UP A FEW WEEKS LATER, AND SAID THE SAME THING. TWO MONTHS NOW AND I'VE GOTTEN NO NOTICE OF PARTS GOING TO THE DEALER TO FIX THE RECALL. | Crash: No Fire: No | Unknown |
| Oct 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PECHELES HONDA (3774 DR MARTIN LUTHER KING JR BLVD, NEW BERN, NC 28562, (252) 637-4300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NOT A LOT OF PARTS BEING SHIPPED OUT FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED ROUTE 23 HONDA AT 866-857-7386 (LOCATED AT 700 STATE RTE 23, POMPTON PLAINS, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT STOKES HONDA CARS OF BEAUFORT (LOCATED AT 88 ROBERT SMALLS PKWY, BEAUFORT, SC 29906, (843) 379-2535) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH HONDA OF NANUET (10 NY-304, NANUET, NY 10954, (845) 367-4380) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | ENGINE | GASOLINE LEAKING INTO THE ENGINE LUBRICATING OIL. WHEN I BOUGHT THE CAR THE DEALER ASSURED ME THAT HONDA HAD TAKEN CARE OF THE PROBLEM. I FEEL THAT A RECALL IS JUSTIFIED SINCE THIS WILL CERTAINLY LEAD TO SHORTER ENGINE LIFE AND COULD POSSIBLY LEAD TO AN ENGINE FIRE. I NOTICED THE PROBLEM AFTER CHECKING THE OIL AFTER A TRIP OF 500 MILES. | Crash: No Fire: No | 1,600 |
| Oct 2019 | AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT NOTIFIED THE MANUFACTURER ABOUT THE RECALL NOTICE AND WAS PROVIDED CASE NUMBER: 09854039. THE MANUFACTURER STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT ONCE THEY FIGURED OUT WHERE THE VEHICLE COULD BE REPAIRED. THE CONTACT WENT ONLINE TO SCHEDULE AN APPOINTMENT WITH THE DEALER; HOWEVER, THE DAY BEFORE THE SCHEDULED APPOINTMENT, SIMS HONDA (1615 S GOLDENROD RD #3723, BURLINGTON, WA 98233, 360-757-7467) INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON NUMEROUS OCCASIONS, BUT THERE WAS NO RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. | Crash: No Fire: No | Unknown |
| Sep 2019 | AIR BAGS,SERVICE BRAKES | TL* THE CONTACT'S PARENTS OWN A 2019 HONDA CR-V. WHILE THE CONTACT'S MOTHER WAS DRIVING 35 MPH, SHE APPROACHED AN INTERSECTION AND THE BRAKES COMPLETELY FAILED. IN ORDER TO AVOID OTHER VEHICLES, THE DRIVER SWERVED OFF THE ROAD AND COLLIDED WITH A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR OR AFTER THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TAKEN TO THE HOSPITAL AND TREATED FOR WHIPLASH. THE DRIVER WAS ALSO TREATED FOR BACK AND NECK PAIN AS WELL AS ELEVATED BLOOD PRESSURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND WAS EVENTUALLY TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE VEHICLE WAS SERVICED AT ROUTE 22 HONDA (75 US-22, HILLSIDE, NJ 07205, (973) 287-4742). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09923297. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK TO OBTAIN MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,175. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 7,175 |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HONDA OF OMAHA (4111 S 144TH ST, OMAHA, NE 68137, (402) 408-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Sep 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | I WAS DRIVING IN A LOCAL MALL AT A RATE OF 10-15 MPH WHEN THE EMERGENCY STOP FEATURE ENGAGED WITHOUT WARNING. THE CAR CAME TO A COMPLETE STOP, ALTHOUGH U HADN'T BRAKES. MY WIFE EXPERIENCED WHIPLASH DUE TO THE SEATBELTS SHE WAS USING. SHE WILL BE IN PT FOR THE NEXT MONTH. THE CAR WAS ONLY LESS THAN A MONTH OLD WHEN THIS HAPPENED. I REPORTED THE INCIDENT TO MY SALES CONTACT, WHO GAVE ME THE CONTACT INFORMATION FOR THE AGENCY GENERAL MANAGER. DESPITE MESSAGES I HAVE SENT TO THE MANAGER, I HAVEN'T HEARD FROM HIM. I WANTED TO MEET WITH HIM TO LEARN HOW TO AVOID ANY REPEATS. CAN'T BELIEVE HONDA REPS. WON'T DISCUSS THIS. | Crash: No Fire: No Injuries: 1 Medical attention | 100 |
| Sep 2019 | SEAT BELTS | MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS. | Crash: No Fire: No | 200 |
| Sep 2019 | AIR BAGS,UNKNOWN OR OTHER | RE: NHTSA RECALL # 19V-383. MANUFACTURER RECALL # R4S DATED MAY 21, 2019. STEERING WHEEL CORE REPAIR. MY LOCAL HONDA DEALER, FLOW HONDA OF BURLINGTON, NC STILL DOES NOT HAVE PARTS/TOOLS FOR THE REPAIR AS OF SEPTEMBER 18,2019. THEY STATE THAT THEY DO NOT HAVE AN ESTIMATE WHEN PARTS/TOOLS WILL BE AVAILABLE. AS OF SEPTEMBER 24, 2019 I HAVE NOT HAD ANY PROBLEMS RELATING TO THIS RECALL. I AM REPORTING THIS BECAUSE I FEEL IT IS TAKING A LONG TIME FOR THE REPAIR TO BE PERFORMED FOR A RECALL OF THIS MAGNITUDE. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LIBERTY HONDA (71 W SERVICE RD, HARTFORD, CT 06120, (860) 251-6851) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | AIR BAGS | TL* THE CONTACT OWNED A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED SPONTANEOUSLY AND WITHOUT AN IMPACT OCCURRING. AS A RESULT, THE DRIVER CRASHED INTO A CONSTRUCTION BARRIER AND LOST CONSCIOUSNESS. WHEN HE WOKE UP, HE DROVE HOME FOLLOWED BY THREE POLICE OFFICERS. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED VIA AMBULANCE TO THE HOSPITAL WHERE HE REMAINED FOR TWO DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT WANT TO EVALUATE THE VEHICLE. THE MANUFACTURER REQUESTED THAT THE CONTACT CALL HER INSURANCE COMPANY. THE CONTACT ALSO MENTIONED RECEIVING A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. *BF *TR | Crash: Yes Fire: No Injuries: 1 Medical attention | 2,800 |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT VATLAND HONDA (LOCATED AT 700 US-1, VERO BEACH, FL 32962, (772) 299-9797) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNNYSIDE HONDA (7700 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-5577) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER REVIEWING THE CARFAX INFORMATION FROM THE MANUFACTURER, THE CONTACT STATED THAT THE STEEL ROD IN THE STEERING COLUMN COULD CUT THROUGH THE CABLES AND CAUSE THE AIR BAGS TO DEPLOY. THE MANUFACTURER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STOKES HONDA NORTH (8650 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 572-4700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT LEASES A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HAMILTON HONDA (655 US HIGHWAY 130, HAMILTON TOWNSHIP, NJ 08691, (609)-528-2600) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT SOME DEALERS HAD PARTS AND OTHERS DO NOT. THE MANUFACTURER PROVIDED CASE NUMBER: 09899115. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TONKIN GRESHAM HONDA (LOCATED AT 24999 SE STARK STREET, GRESHAM, OR, 97060, 855-385-9086) AND WAS PLACED ON A WAITING LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE SAME DEALER WAS CONTACTED AND THE PARTS WOULD BE PROVIDED TO THEM FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HONDA OF FORT MYERS (14020 SOUTH TAMIAMI TRAIL, FORT MYERS, FL, 239-288-3297) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM CONSUMER STATES THAT AFTER CONTACTING DEALER ON NUMEROUS OCCASIONS HE FILED A COMPLAINT. THE NEXT DAY THE DEALER CALLED AND TOLD HIM THAT PARTS WERE AVAILABLE. VEHICLE WAS REPAIRED. *DL | Crash: No Fire: No | Unknown |
| Sep 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARCIA HONDA (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NEW MEXICO 8710, 505-260-5000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE WORKING TO PROVIDE THE RECALL PARTS TO THE DEALERS. THE MANUFACTURER OPENED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM VEHICLE WAS TAKEN TO GARCIA FORD AND REPAIRED ON 10/14/2019. *DL | Crash: No Fire: No | Unknown |
| Sep 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON A CLEAR ROAD. IT OCCURRED TWICE SINCE I'VE OWNED THE CAR. BOTH TIMES OCCURRED ON A WET ROADWAY. I DEDUCE THAT IT DETECTED CHANGED IN ROAD SURFACE COLOR ON AREAS THAT HAD ASPHALT PATCHES. NO INJURIES OR DAMAGE OCCURRED. I SUBMIT THIS AFTER READING ABOUT AN INVESTIGATION INTO TOYOTA'S AEB SYSTEM. | Crash: No Fire: No | 6,000 |
| Sep 2019 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | UNDER CERTAIN LIGHTNING OR GLARE CONDITIONS, THE CR-V'S AUTOMATIC BRAKING COMES ON. IT RECENTLY HAPPENED TO ME ON THREE OCCASIONS. IN THE FIRST IT WAS ON THE T. R. BRIDGE, LEADING INTO DC, AT 7 AM, WHEN THE SUNLIGHT FROM THE EAST WAS CAUSING GLARE. THE CR-V BRAKED AUTOMATICALLY WHILE GOING AT ABOUT 45 MPH WHEN THERE WAS NO VEHICLE IN FRONT OF MINE. IN THE SECOND AND THIRD INSTANCES, IT WAS WHEN I WAS ON I-66 EAST ON THE OVERPASS OVER THE CAPITAL BELTWAY AT 8:30 PM TRAVELING AT ABOUT 55 MPH. THE CR-V'S "BRAKE" WARNING CAME ON WHEN THERE WAS NO VEHICLE IN FRONT OR NEXT TO THE VEHICLE. THE GLARE FROM THE OVERHEAD LIGHTING FOR THE HIGHWAY SIGNS IS QUITE STRONG IN THAT LOCATION. THIS IS A SERIOUS SAFETY ISSUE, SINCE THE VEHICLE CAN BRAKE WITHOUT WARNING IN THE MIDDLE OF A HIGHWAY AT HIGHWAYS SPEEDS, POTENTIALLY CAUSING THE DRIVER TO LOSE CONTROL OR TO BE REAR ENDED AT HIGH SPEEDS. | Crash: No Fire: No | 5,000 |
| Sep 2019 | STEERING,AIR BAGS | RECEIVED RECALL LETTER STATING PARTS WOULD BE AVAILABLE FOR FIX BY END OF MAY. NOW IT IS MID-SEPTEMBER AND WHEN MY HUSBAND CONTACTED THE LOCAL DEALER HE WAS TOLD "THERE IS NO FIX FOR THIS PROBLEM, AND NO PARTS TO FIX IT." THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR A REPAIR TO A POTENTIALLY HORRIBLE PROBLEM. | Crash: No Fire: No | Unknown |