Complaint volume
1041 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Honda CR-V Complaints
1041 consumer-submitted complaints on record for the 2019 Honda CR-V, grouped by component category.
1041 Total complaints
30 Crash reports
2 Fire reports
31 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, fuel system, gasoline, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 2 fire reports, 31 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 306 complaints, with an average reported failure mileage of 28,446 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, fuel system, gasoline, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Honda CR-V complaints?
30 Crash
2 Fire
31 Injury
1 Fatality
39 Towed
17 Medical attention
What are the most common 2019 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 197
FUEL SYSTEM, GASOLINE 108
STEERING 107
FUEL/PROPULSION SYSTEM 73
ELECTRICAL SYSTEM 66
UNKNOWN OR OTHER 54
ENGINE 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 38
STEERING,AIR BAGS,COMMUNICATION 33
SERVICE BRAKES 23
1,041 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2020 | ELECTRICAL SYSTEM | THE SUV WOULD NOT START AFTER NOT BEING DRIVEN FOR 2 DAYS. ROADSIDE ASSISTANCE WAS CALLED AND THEY TESTED THE BATTERY AND IT WAS FULLY CHARGED, BUT THE SUV WOULDN'T START. THE SUV WAS JUMP STARTED AND THE ALARM STARTED GOING OFF AND THE HEAD UNIT HAD TO BE RESTARTED. | Crash: No Fire: No | 5,000 |
| Jan 2020 | UNKNOWN OR OTHER | ISSUE WITH SCREEN BRIGHTNESS STARTED 2 MONTHS AGO, INITIALLY I THOUGHT MAY BE I ACCIDENTALLY TOUCHED SCREEN AND NOW I REALIZED IT IS PROBLEM WITH SCREEN ITSELF. WHILE DRIVING ON HIGHWAY INFOTAINMENT SCREEN BRIGHTNESS LOWERS AND HIGHS AND BLACKOUT BY ITSELF AND 3 TO 4 TIMES SCREEN WAS BLACKED OUT ON REVERSING WHICH I CONSIDER AS SAFETY ISSUE. ISSUE WILL START IF YOU ARE DRIVING FOR MORE THAN 20 MINUTES. DEALERS FAILED TO INFORM ABOUT THE ISSUE WHEN I BOUGHT CAR. | Crash: No Fire: No | 10 |
| Jan 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | THIS HAPPENED IN MY DRIVEWAY, WHERE WE HAVE LIVED FOR OVER 25 YEARS. THE WIRING USED FOR THE MAIN HARNESS IS MADE WITH A SOY BASE PRODUCT. NOT ONLY MICE OR RATS, SQUIRRELS AND OTHER ANIMALS CAN SMELL THIS OUT AND DESTROY THE WIRING. I WAS TOLD THAT ONE MAN HAS HAD HIS MAIN HARNESS REPLACED 3 TIMES. IF A SOY BASED PRODUCT IS BEING USED, THEN THE REPAIRS THAT WILL BE NEEDED OVER AND OVER FROM RODENTS SHOULD BE COVERED UNDER A WARRANTY FOR WIRING FOR THE ENTIRE LIFE OF THE CAR!! THIS HARNESS GOES TO CONTROL ALL OF THE INFORMATION THAT IS IN THE CARS COMPUTER SYSTEM. I AM AN ELDERLY DISABLED SENIOR ON A FIXED INCOME. I CAN NOT AFFORD TO BUY THIS CAR AND THEN TURN AROUND BEFORE IT IS EVEN A YEAR OLD TO HAVE TO FORK OUT $1400.00 FOR A NEW WIRING HARNESS, YOU KNEW THIS WOULD HAPPEN, BUT DID NOT CARE!!! THEREFORE YOUR PRODUCT IS HIGHLY DEFECTIVE!!! I WILL NEVER BUY ANOTHER HONDA CAR AND I WILL DEFINITELY PROMOTE THE PROBLEM OF THE WIRING INFO TO INFORM OTHERS NOT TO PURCHASE THESE VEHICLES!!! THE POOR SERVICE THAT YOU HAVE GIVEN CUSTOMERS CONCERNING THIS IS TOTALLY WRONG!!!!! BY DOING THIS THEY ARE CREATING A COMPLETELY DIFFERENT PROBLEM. MICE, RATS AND RODENTS CARRY ALL KINDS OF DISEASES AND BY ENTICING THEM WITH SOY BASED WIRING, YOU ARE CAUSING ANOTHER PROBLEM THAT COULD BE MUCH WORSE FOR YOUR CUSTOMERS, IF THEY WERE TO BE BITTEN BY THESE RODENTS!!!! WHY DON'T YOU PEOPLE THINK ABOUT WHAT WOULD BE WORSE, THE ENVIRONMENT OR DEAD CUSTOMERS AND THE LAWSUITS FROM THAT!!!! | Crash: No Fire: No | 4,500 |
| Jan 2020 | STEERING | 2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL CONTROLS & SRS SUB-WIRE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS | Crash: No Fire: No | Unknown |
| Jan 2020 | ELECTRICAL SYSTEM,SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE OPERATING THE VEHICLE, VARIOUS WARNING INDICATORS SUDDENLY DISPLAYED, INCLUDING "BRAKE SYSTEM FAILURE", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM", AND "COLLISION MITIGATION SYSTEM PROBLEM". ALSO, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AFTER TURNING THE ENGINE OFF AND BACK ON, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO BARON HONDA (17 MEDFORD AVE, PATCHOGUE, NY) WHERE AN UNKNOWN MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED CASE NUMBER: 101365007. THE FAILURE MILEAGE WAS 3,900. | Crash: No Fire: No | 3,900 |
| Dec 2019 | ENGINE | WHEN STARTING THE VEHICLE, A STRONG GASOLINE SMELL IS PRESENT IN THE CABIN. AFTER CHECKING ONLINE, CHECKED THE ENGINE OIL AND THERE WAS A GASOLINE SMELL ON THE DIPSTICK. THE ENGINE OIL WAS ABOVE THE FULL LINE DUE TO THE GASOLINE LEAKING INTO THE OIL COMPARTMENT. | Crash: No Fire: No | 8,100 |
| Dec 2019 | STEERING | 2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL BURRS SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS | Crash: No Fire: No | Unknown |
| Dec 2019 | ENGINE,FUEL/PROPULSION SYSTEM | INTERMITTENT RAW GAS FUMES INSIDE CABIN OF 2019 HONDA CR-V. RAW GAS SMELL PRESENT WHILE VEHICLE IS PARKED, MOVING ON CITY STREETS AND ON THE HIGHWAY. DEALER WAS UNABLE TO REPLICATE THE PROBLEM. DEALER CONDUCTED AN EVAP FUNCTION TEST. THE VEHICLE PASSED. | Crash: No Fire: No | 5,850 |
| Dec 2019 | VISIBILITY | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, SLEET, AND SNOW, THE CONTACT ATTEMPTED TO USE THE DEFROSTER, HOWEVER, THE SYSTEM FAILED TO CLEAR THE WINDSHIELD. THE CONTACT HAD TO TURN THE HEAT UP ALL THE WAY INSIDE THE VEHICLE IN ORDER FOR THE DEFROSTER TO WORK PROPERLY. THE CONTACT CALLED MAWAH HONDA (LOCATED AT 345 RT 17 N, MAHWAH, NJ 07430, 201-529-5700) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE WEATHER CONDITIONS HAD CHANGED. THE DEALER STATED THAT THE DEFROSTER SEEMED TO WORK CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. | Crash: No Fire: No | 10,000 |
| Dec 2019 | STEERING | 2019 HONDA CR-V LX. CONSUMER WRITES IN REGARDS TO CABLE REEL SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE NO PARTS AVAILABLE TO COMPLETE THE RECALL. THE CONSUMER WAS PUT ON A WAITING LIST, BUT DID NOT RECEIVE A PHONE CALL. *JS | Crash: No Fire: No | Unknown |
| Dec 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | WE WERE DRIVING A CRV WHICH IS LESS THAN 6 MONTHS OLD. ALL OF A SUDDEN ALL SAFETY SYSTEMS FAILED. THE BREAKS SYSTEM, COLLIOSION AVOIDENCE, LANE ASSIST, ACC. ALL FAILED. FORTUNATELY WE WERE AT 20 MPH SO WE WERE ABLE TO SAFELY STOP THE CRV. WE TOWED THE CRV TO THE DEALERSHIP AND THEY AFTER 4 DAYS WERE ABLE TO FIGURE OUT THAT ALL THE SAFETY SYSTEMS HAD FAILED AS THERE WAS AN ELECTRICAL SHORTCURCUIT WHICH HAS BLOWN THE FUSES AND THE CONTROL SYSTEM. THE CAUSE OF THE ELECTRICAL SHORT WAS TRACED TO EXOPSED WIRES IN THE REAR VIEW MIRROR ASSMEBLY WHICH WERE DAMAGED BY AN ORNAMNET WE HAD HUNG. THE REASON I AM COMPLAINING IS I WANT TO BRING IT TO YOUR ATTENTION OF THIS MANUFACTURING DEFECT. 1.LOT OF PEOPLE HANG ORNAMNETS/ CAR FRESHNER ETC AND THIS DEFECT CAN CAUSE A VERY SERIOUS SYSTEM FAILURE WITH ALL SAFETY SYSTEMS FAILING WHEN THE CRV IS IN MOTION. 2.THIS CRV IS LESS THAN 6 M OLD SO IT ALSO INDICATES TO THE POOR DESIGNAND MANUFACTURE . 3. CRV IS ONE OF THE MOST POPULAR SUVS SOLD IN USA SO LOT OF PEOPLE ARE AT RISK. 4. THE DESIGN ENGINEER KNEW THE IMPORTANCE OF THESE WIRES SO HAVE A PROTECTIVE RUBBER INSULATION BUT THE INSULATION LEAVES A GAP WHERE THE WIRES ARE EXPOSED, AND CAN BE DAMAGED. I HAVE DRAMATIC VIDEO SHOWING THIS INCIDENT WHEN WE WERE DRVING AND THE EXPOSED WIRES, THE SHORT CRICUIT DAMAGE AND THE ORNAMENT THAT THEY ARE BLAMING FOR THIS INCIDENT. I HAVE THE VIDEO THAT I COULD NOT LOAD IN THIS COMPLAIN AS THE SYTEM WOULD NOT ALLOW IT TO BE LOADED ,BUT I WOULD BE PLEASED TO SHARE IF NEEDED. | Crash: No Fire: No | 7,611 |
| Dec 2019 | SERVICE BRAKES | DRIVING IN DAYLIGHT ON A PARTLY CLOUDING MORNING ON A RESIDENTIAL STREET. NO OTHER CARS OR OBJECTS ON THE ROAD. THE HONDA COLLISION MITIGATION BRAKING SYSTEM TRIPS WITHOUT WARNING AND THE CAR COMES TO AN ABRUPT HALT. THE WORD "BRAKE" FLASHING ON THE DASH. TOOK THE CAR TO DEALER WHO RAN DIAGNOSTICS AND THEN CHARGED ME $73 BECAUSE THERE WAS "NOTHING WRONG". SOMETHING IS MOST DEFINITELY WRONG. THIS IS SAFETY ISSUE AS IT COULD CAUSE AN ACCIDENT OR INJURY. I AM NOT SURE WHAT TO DO. | Crash: No Fire: No | Unknown |
| Nov 2019 | STEERING,AIR BAGS,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C HARPER AUTO GROUP (LOCATED AT 4435 STATE ROUTE 51, BELLE VERNON, PA 15012, (724) 929-8000) WAS CONTACTED AND STATED THAT THEY WERE ON THE WAITING LIST FOR PARTS TO BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED METAL CORE OF THE STEERING HARNESS HAS BEEN REPLACED.*JB | Crash: No Fire: No | Unknown |
| Nov 2019 | STEERING,WHEELS,EQUIPMENT | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TURNED LEFT INSTEAD OF RIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. PRIOR TO THE CRASH, THE CONTACT CALLED AN UNKNOWN DEALER ABOUT THE STEERING FAILURE AND WAS INFORMED THAT IT WAS NOT A LIFE OR DEATH SITUATION. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V694000 (EQUIPMENT). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. | Crash: Yes Fire: No Injuries: 1 | 5,000 |
| Nov 2019 | ELECTRICAL SYSTEM | WENT AWAY FOR A WEEKEND TRIP AND HADN'T DRIVEN THE CAR FOR 3 DAYS. CAME BACK AND THE BATTERY WAS TOTALLY DRAINED, HAD TO JUMP START THE CAR. IT HAS ROUGHLY 3,300 MILES ON THE ODOMETER. VEHICLE WAS STATIONARY. | Crash: No Fire: No | 3,300 |
| Nov 2019 | ELECTRONIC STABILITY CONTROL (ESC) | MITIGATION WARNING CAME ON MULTIPLE TIMES WHEN I WAS DRIVING IN RAINSTORM ON TURNPIKE AND MADE COMMENT THAT COLLISION WARNINGS NOT AVAILABLE DEALERSHIP TOLD ME THAT I NEED TO TURN SYSTEM OFF WHEN IT RAINS OR SNOWS THIS DOESN'T MAKE SENSE TO ME AS THIS SYSTEM IS FOR SAFETY THE NEVER OCCURRED WITH MY PREVIOUS CRV | Crash: No Fire: No | 500 |
| Nov 2019 | AIR BAGS,STRUCTURE,ENGINE | I JUST HAD A HIGH CAR ACCIDENT AND MY AIRBAG DID NOT DEPLOY BUT THE OTHER CAR DID. MY CAR IS A TOTAL. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 1,300,000 |
| Oct 2019 | STEERING | HONDA HAS FAILED TO REPLACE THE CABLE REEL AND CABLE REEL SUB-HARNESS AND INSTALL A PROTECTIVE COVER ON THE STEERING WHEEL CORE FOR FREE. THIS IS A SAFETY RECALL AND THE DEALER WAS CONTACTED JULY 23, 2019. | Crash: No Fire: No | 1,000 |
| Oct 2019 | SERVICE BRAKES | WHILE DRIVING I NOTICED A BUS ABOUT 20 CAR LENGTHS IN FRONT OF ME THE BUS PULLED INTO A CUTOUT TO PICK UP AND DISCHARGE PASSENGERS. AS I ATTEMPTED TO PASS THE BUS THAT WAS OFF TO THE SIDE OF THE ROAD, THE VEHICLE SUDDENLY APPLIED THE BRAKES. | Crash: No Fire: No | 4,929 |
| Oct 2019 | VISIBILITY/WIPER | I PURCHASED MY NEW 2019 HONDA CR-V IN JUNE, THINKING I WOULD BE AS SAFE, COMFORTABLE AND SATISFIED AS I WAS WITH MY 2016 HONDA CR-V FOR 3 YEARS. HOWEVER, I LIVE IN A RURAL AREA AND AM UNABLE TO DRIVE AFTER DARK BECAUSE THE TOP HALF OF MY FRONT WINDSHIELD TURNS BLACK WHENEVER MY HEADLIGHTS DIM AND I ONLY HAVE CLEAR VISION FOR A FEW YARDS N FRONT OF ME. AFTER 3 WINDSHIELDS, MANY HOURS OF DIAGNOSTICS, AND MY WASTED TIME AND FRUSTRATION, MY INSURANCE AGENT, FAMILY, FRIENDS AND I AGREE THIS IS A SERIOUS MANUFACTURING DEFECT AND I AM STUCK WITH A VEHICLE I CAN ONLY DRIVE SAFELY IN THE DAYLIGHT. A DEALER EMPLOYEE TOLD ME THE NEW LED LIGHTS PRESENT THIS PROBLEM IN MOST NEWLY MANUFACTURED VEHICLES, BUT APPARENTLY I AM THE ONLY OWNER WHO ATTEMPTS TO DRIVE IN A RURAL AREA AT NIGHT. I AM ESPECIALLY IN DANGER NOW THAT WE ARE IN HUNTING SEASON AND DEER ARE CROSSING THE ROADS AT ALL HOURS COMMENCING AT SUNSET. | Crash: No Fire: No | 1,600 |
| Oct 2019 | STEERING,AIR BAGS,EQUIPMENT,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED GARCIA HONDA ALBUQUERQUE AT 505-260-5000 (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | SERVICE BRAKES | 1;42 PM, 40 MPH, ON A ROAD I FREQUENTLY TRAVEL, SUNNY DAY NO TRAFFIC AHEAD OF ME AND FOR NO REASON VEHICLE BRAKED HARD AND THE WORDS "BRAKES" SHOWED ON THE DASH. AFTER A FEW SECONDS AND BEFORE I COULD PULL OVER IT RETURNED TO NORMAL. SYSTEM DESIGNED TO PREVENT ACCIDENTS ALMOST CAUSED ONE. VERY DANGEROUS | Crash: No Fire: No | 6,567 |
| Oct 2019 | STEERING,AIR BAGS,EQUIPMENT,COMMUNICATION | TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 89944541. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Oct 2019 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE PAUSING ON THE PASSENGER SIDE OF THE CONTACT'S VEHICLE CAUSED THE AUTOMATIC BRAKING SYSTEM TO ACTIVATE. AS A RESULT, THE CONTACT'S VEHICLE INDEPENDENTLY AND ABRUPTLY STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO FIRST TEAM HONDA (LOCATED AT 3444 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (757) 337-6597) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION AVOIDANCE SENSOR LENS WAS CONTAMINATED WITH ROAD DEBRIS. THE LENS WAS CLEANED AND THE VEHICLE WAS RETURNED TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE RECURRED WITHIN THIRTY MINUTES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09924572. THE APPROXIMATE FAILURE MILEAGE WAS 7,200. *BF *TR | Crash: No Fire: No | 7,200 |
| Oct 2019 | AIR BAGS | ON OCT 5, 2019, OUR NEW 2019 CRV WITH ONLY 178 MILES DISPLAYED A DASHBOARD WARNING - AIRBAG SYSTEM (SRS) PROBLEM WHILE DRIVING.. WE STOPPED, SHUT OFF THE CAR AND THEN RESTARTED. WITHIN MINUTES, THE WARNING REAPPEARED. WE RETURNED HOME AND MAD AN APPOINTMENT WITH HONDA SERVICE FOR OCT 7, 2019. ON OCT 6, 2019, WHILE DRIVING , THE WARNING AGAIN SHOWED ON THE DASHBOARD. WHEN WE GOT TO THE SERVICE DEPARTMENT ON OCT 7, THE WARNING WAS SHOW2ING ON THE DASHBOARD. AFTER THE SERVICE INSPECTION, WE WERE TOLD THE PROBLEM WAS A LOW VOLTAGE CODE, THAT IT HAD BEEN RESET AND THE WARNING NO LONGER SHOWED WHILE THE CAR WAS AT A STANDSTILL IN THE SERVICE BAY. WITHIN 5 MILES OF LEAVING THE DEALERSHIP, THE WARNING REAPPEARED. WE RETURNED TO THE SERVICE DEPARTMENT AND THE PROBLEM WAS REEXAMINED. WE WERE THEN TOLD THAT THE PROBLEM WAS A BAD AIRBAG. IT WOULD TAKE 4 DAYS FOR THE NEW BAG TO GET THERE AND WE WOULD HAVE TO RETURN FOR THE REPLACEMENT.. WE DID NOT GET A NEW SERVICE STATEMENT PRINTOUT. THE WARNING AGAIN SHOWED ON OUR RETURN HOME. | Crash: No Fire: No | 178 |