Complaint volume
730 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
730 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
730 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 213 complaints, with an average reported failure mileage of 55,314 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
25 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 353
ENGINE 79
UNKNOWN OR OTHER 46
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 23
WHEELS 19
SEAT BELTS 16
FUEL/PROPULSION SYSTEM 15
ELECTRICAL SYSTEM 11
POWER TRAIN,UNKNOWN OR OTHER 9
730 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | POWER TRAIN | Transmission constantly skips or does not engage and is often quite jolting. Have taken it to the dealer several times when it first started happening and they said it was driving fine. Have just over 60,000 miles and it has progressively gotten worse. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | What happened: The torque converter/transmission system failed. My 2019 Ford Edge (VIN [XXX] , 75,000 miles) experiences a shudder and vibration under 60 mph during normal driving, with no diagnostic trouble codes present. This matches the condition described in Ford Technical Service Bulletin (TSB) 25-2154 for the 8F35 transmission. The vehicle is available for inspection upon request. Safety risk: The shudder occurs during acceleration and highway merging. It causes the vehicle to hesitate and lurch, which puts myself, passengers, and nearby drivers at risk — especially when merging into traffic or crossing intersections. Loss of smooth power delivery creates a hazard that could result in a collision. Dealer confirmation: The problem has been diagnosed and confirmed by an authorized Ford dealer, who quoted approximately $2,800 for repair (torque converter replacement and PCM reprogram). Manufacturer involvement: The issue was presented to Ford Motor Company, who acknowledged the TSB exists but denied goodwill assistance to cover the repair, even though this is a known defect. Inspections: The vehicle has been inspected by the Ford dealer’s service department. No inspections have been performed by police or insurance representatives. Warning signs/symptoms: There were no warning lamps or error messages. The first symptoms (shuddering and jerking below 60 mph) appeared around [insert month/year you first noticed]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8F35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto Start/Stop accumulator switch no longer functions. These issues directly match the conditions described in Technical Service Bulletin 21-2081 and Safety Recall 20S49, yet my VIN is not included in the Safety recall because the part was not assembled at the Oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | I went to back up, and the screen is either pitch black, or very distorted. It happens frequently | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE | The torque converter is bad and is sputtering, jerking, not shifting, hard shifts, this is not safe. This is a danger to me and others when the car is jerking and not shifting correctly, safety hazard! Ford dealer confirmed the torque converter is bad. Hundreds, if not thousands of others complaining about their Ford Edge having the same issue. No warning or other problems, or symptoms, it just started jerking and sputtering. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Complete transmission failure without a known cause. 2019 with just over 120,000 miles but I feel like the transmission should have held up for much longer and it is not the first time I had to have work done. A few years prior, I'd taken it in for a transmission service where they needed to drain and flush the system as well as work on the programming. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The transmission "stutters" causing shifting and acceleration issues. I have complained since shortly after purchasing it new but the exact cause was never diagnosed and/or repaired under warranty as it should have been. Ford has been uncooperative and only has ever offered me the possibility of financial aid if I paid $2200 to have the transmission removed and examined for the defect(s). This a serious safety issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | November 2023 - Started noticing there was some unsteady shifting/jerking around 25-35 mph. Car had appx. 68k miles. Took it to 3 different places with all 3 diagnosing as the torque converter. Was told to replace immediately, as could fail at any moment and cause car to stop. July 2025 - Same symptoms. Car has 103k miles on it. Received diagnosis of, “The technician is saying the planetary gearset failure with metallic debris intermixed within the transmission fluid. Due to the age, mileage, condition, and symptoms present on the vehicle the technician is recommending replacing the transmission.” Again, losing transmission would car to come to stop, possibly in traffic lanes. So, this is two major issues with the transmission in 100k miles. Also seems to be a rather common issue with this model, as it didn’t take long to find message boards related to this, and it's now up to 4 pages: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Problem noticed when vehicle was shaking/jolting during acceleration and shifting inconsistently. The 2019 Edge was taken to a trusted independent service center for diagnostics. They found the transmission fluid is full of metal pieces. No warning lamps/messages. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The vehicle started “bucking” during acceleration 2weeks ago. I took it to a mechanic and diagnostic tool did not show any codes for the engine. The rec was have a transmission diagnostic done so I took it to a transmission shop. The diagnostic shows a faulty torque converter which had already allowed enough debris to flow into and ruin the transmission. The rec is a new transmission at the cost of $11,000 to replace. I do know there was a TSB 25-2154 issued by Ford in May 2025 and there is a current class action suit/investigation. This is a faulty product which could potentially cause harm/accidents and it seems Ford is not adequately addressing it. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Design flaw in engine which causes coolant intrusion into the cylinders causing misfires, overheating, and white smoke out of the exhaust. The vehicle is unsafe to drive due to the engine overheating. The vehicle has been inspected by a licensed mechanic that confirmed all of the above. The engine temperature would overheat and there was white smoke coming out of the exhaust upon starting the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | All lights came on randomly ford house said it was the torque converter | Crash: No Fire: No | Unknown |
| Sep 2025 | TIRES | The tire had complete tread separation or delamination. It almost caused me to wreck. | Crash: No Fire: No | Unknown |
| Sep 2025 | WHEELS | The contact owns a 2019 Ford Edge. The contact stated that while changing the lug nuts on the wheels, the contact became aware that the lug nuts were swollen. The vehicle was towed to the dealer, and it was determined that the lug nuts needed to be replaced due to the outer shells being swollen. The dealer informed the contact that the lug nuts were defective due to the swelling, which caused the lug nuts to no longer fit the studs properly. The contact stated that the failure was a known issue. The lug nuts were replaced with solid steel lug nuts without caps. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000. | Crash: No Fire: No Towed | 94,000 |
| Sep 2025 | ENGINE | Samochodem szarpie na niższych biegach, nierówno chodzi silnik i przy zmianie biegów też szarpie. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | My transmission needed to be overhauled at 65,000 miles, at a cost of $7147 at a Ford dealer. I have all documentation. Symptoms of a power train problems started much earlier than 65,000 miles, possibly around 60,000 miles in summer of 2024. The car was 'pulsing' and losing power when accelerating onto a highway, and in other situations where maneuverability was important. My regular mechanic thought it likely due was misfiring cylinders, and he changed the spark plugs. I asked about the transmission, and he said it was highly unlikely due to the low mileage. But the change in spark plugs did not help the situation. I had no engine warning lights to indicate any transmission problems. The pulsing remained. Late spring 2025, I was getting a new engine light on in the car that I did not recognize. In July, I felt the power drop out (twice) completely during moderate highway traffic traveling from Maine back to Massachusetts in July, which prevented me from keep with the flow of traffic for those instances. Prior to going to the dealer, I went to an independent shop who confirmed my suspicion of the transmission issue through a test drive and with a diagnostic code reader. The shop owner said he had seen this in Ford Escapes before, but mine was the first Edge has had seen. He speculated that since the 2019 cars were now coming of age with similar mileage, he would be seeing a lot more of these issues. He estimated that it would definitely be over $6000 to fix. I chose to have the dealer fix the transmission (higher cost out of pocket) in case of any future recalls where I could be reimbursed. Based on research on the web, this appears to be a common problem with Ford vehicles of this type, built in this timeframe with the 8 speed automatic transmission. I'm surprised there has not been a recall for these transmissions yet. It seems like a poor design that has impacted many consumers. This should be investigated. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the transmission struggled to shift into gear. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. | Crash: No Fire: No | 60,000 |
| Sep 2025 | UNKNOWN OR OTHER | My car started jerking when I drive and it would stall. I went to the dealership and at first they stated that it was probably nothing. They told me I can leave it with them but it would take 2 weeks to be assessed. I was responsible for my own rental car during this "assessment period". After the assessment they determined it was the transmission and it had to be totally rebuilt and it would take another 2 week. Despite fortunately being under power train warranty, the dealership would only cover part of the rental for another 2 weeks. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Transmission is very jerky. Dealership confirms that the torque converter needs replaced. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | my ford edge egr valve failed causing the engine coolant to burn in the engine cylinders and coming out the exhaust if it over headed could have caused engine failure. was repaired with the same parts that failed hope the engine does not have damage that won't be seen till later i looked it up found out there are lots of ford edges and escape doing this plus i had to pay 100 dollars deductible i think ford should recall all these cars and replace with an upgraded part that won't fail my edge only has 34000 miles on it | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | vehicle hesitates while accelerating | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | The technical bulletin TSB 21-2389. It’s requiring me to get a new torque converter. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Our Ford Edge ST has 43,000 on it and there are times that when we if shift from Park to Reverse or Reverse to Drive, it sound and feels like the transmission dropped out of the vehicle and sounds like a bullet from a gun. Since it is out of the 3 year/36,000 warranty, Ford wants $200 to diagnose it and what it will cost to repair it. I haven’t taken to Ford, based on the fact that this as it is a known issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Has the 8f35 transmission which keeps stuttering/jerking at or about 35-45mph. Took it to a transmission specialty shop and to Ford dealership to get quoted over $10k for a new transmission. The vehicle has 67,500 miles | Crash: No Fire: No | Unknown |
| Aug 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt. | Crash: No Fire: No | Unknown |