Complaint volume
699 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
699 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
699 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 332
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
699 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | POWER TRAIN | November 2023 - Started noticing there was some unsteady shifting/jerking around 25-35 mph. Car had appx. 68k miles. Took it to 3 different places with all 3 diagnosing as the torque converter. Was told to replace immediately, as could fail at any moment and cause car to stop. July 2025 - Same symptoms. Car has 103k miles on it. Received diagnosis of, “The technician is saying the planetary gearset failure with metallic debris intermixed within the transmission fluid. Due to the age, mileage, condition, and symptoms present on the vehicle the technician is recommending replacing the transmission.” Again, losing transmission would car to come to stop, possibly in traffic lanes. So, this is two major issues with the transmission in 100k miles. Also seems to be a rather common issue with this model, as it didn’t take long to find message boards related to this, and it's now up to 4 pages: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The transmission "stutters" causing shifting and acceleration issues. I have complained since shortly after purchasing it new but the exact cause was never diagnosed and/or repaired under warranty as it should have been. Ford has been uncooperative and only has ever offered me the possibility of financial aid if I paid $2200 to have the transmission removed and examined for the defect(s). This a serious safety issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Problem noticed when vehicle was shaking/jolting during acceleration and shifting inconsistently. The 2019 Edge was taken to a trusted independent service center for diagnostics. They found the transmission fluid is full of metal pieces. No warning lamps/messages. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The vehicle started “bucking” during acceleration 2weeks ago. I took it to a mechanic and diagnostic tool did not show any codes for the engine. The rec was have a transmission diagnostic done so I took it to a transmission shop. The diagnostic shows a faulty torque converter which had already allowed enough debris to flow into and ruin the transmission. The rec is a new transmission at the cost of $11,000 to replace. I do know there was a TSB 25-2154 issued by Ford in May 2025 and there is a current class action suit/investigation. This is a faulty product which could potentially cause harm/accidents and it seems Ford is not adequately addressing it. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Design flaw in engine which causes coolant intrusion into the cylinders causing misfires, overheating, and white smoke out of the exhaust. The vehicle is unsafe to drive due to the engine overheating. The vehicle has been inspected by a licensed mechanic that confirmed all of the above. The engine temperature would overheat and there was white smoke coming out of the exhaust upon starting the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | All lights came on randomly ford house said it was the torque converter | Crash: No Fire: No | Unknown |
| Sep 2025 | TIRES | The tire had complete tread separation or delamination. It almost caused me to wreck. | Crash: No Fire: No | Unknown |
| Sep 2025 | WHEELS | The contact owns a 2019 Ford Edge. The contact stated that while changing the lug nuts on the wheels, the contact became aware that the lug nuts were swollen. The vehicle was towed to the dealer, and it was determined that the lug nuts needed to be replaced due to the outer shells being swollen. The dealer informed the contact that the lug nuts were defective due to the swelling, which caused the lug nuts to no longer fit the studs properly. The contact stated that the failure was a known issue. The lug nuts were replaced with solid steel lug nuts without caps. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000. | Crash: No Fire: No Towed | 94,000 |
| Sep 2025 | ENGINE | Samochodem szarpie na niższych biegach, nierówno chodzi silnik i przy zmianie biegów też szarpie. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | My transmission needed to be overhauled at 65,000 miles, at a cost of $7147 at a Ford dealer. I have all documentation. Symptoms of a power train problems started much earlier than 65,000 miles, possibly around 60,000 miles in summer of 2024. The car was 'pulsing' and losing power when accelerating onto a highway, and in other situations where maneuverability was important. My regular mechanic thought it likely due was misfiring cylinders, and he changed the spark plugs. I asked about the transmission, and he said it was highly unlikely due to the low mileage. But the change in spark plugs did not help the situation. I had no engine warning lights to indicate any transmission problems. The pulsing remained. Late spring 2025, I was getting a new engine light on in the car that I did not recognize. In July, I felt the power drop out (twice) completely during moderate highway traffic traveling from Maine back to Massachusetts in July, which prevented me from keep with the flow of traffic for those instances. Prior to going to the dealer, I went to an independent shop who confirmed my suspicion of the transmission issue through a test drive and with a diagnostic code reader. The shop owner said he had seen this in Ford Escapes before, but mine was the first Edge has had seen. He speculated that since the 2019 cars were now coming of age with similar mileage, he would be seeing a lot more of these issues. He estimated that it would definitely be over $6000 to fix. I chose to have the dealer fix the transmission (higher cost out of pocket) in case of any future recalls where I could be reimbursed. Based on research on the web, this appears to be a common problem with Ford vehicles of this type, built in this timeframe with the 8 speed automatic transmission. I'm surprised there has not been a recall for these transmissions yet. It seems like a poor design that has impacted many consumers. This should be investigated. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the transmission struggled to shift into gear. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. | Crash: No Fire: No | 60,000 |
| Sep 2025 | UNKNOWN OR OTHER | My car started jerking when I drive and it would stall. I went to the dealership and at first they stated that it was probably nothing. They told me I can leave it with them but it would take 2 weeks to be assessed. I was responsible for my own rental car during this "assessment period". After the assessment they determined it was the transmission and it had to be totally rebuilt and it would take another 2 week. Despite fortunately being under power train warranty, the dealership would only cover part of the rental for another 2 weeks. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Transmission is very jerky. Dealership confirms that the torque converter needs replaced. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | my ford edge egr valve failed causing the engine coolant to burn in the engine cylinders and coming out the exhaust if it over headed could have caused engine failure. was repaired with the same parts that failed hope the engine does not have damage that won't be seen till later i looked it up found out there are lots of ford edges and escape doing this plus i had to pay 100 dollars deductible i think ford should recall all these cars and replace with an upgraded part that won't fail my edge only has 34000 miles on it | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | vehicle hesitates while accelerating | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Has the 8f35 transmission which keeps stuttering/jerking at or about 35-45mph. Took it to a transmission specialty shop and to Ford dealership to get quoted over $10k for a new transmission. The vehicle has 67,500 miles | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | The technical bulletin TSB 21-2389. It’s requiring me to get a new torque converter. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Our Ford Edge ST has 43,000 on it and there are times that when we if shift from Park to Reverse or Reverse to Drive, it sound and feels like the transmission dropped out of the vehicle and sounds like a bullet from a gun. Since it is out of the 3 year/36,000 warranty, Ford wants $200 to diagnose it and what it will cost to repair it. I haven’t taken to Ford, based on the fact that this as it is a known issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | 2019 Ford Edge 67K miles. A few months ago experienced 'hesitation" & some jerking once accelerated. It would continue until around 40 mph. Took to dealer, determined initially it was the Purge Valve. This was repaired; however, rec'd a call that torque converter locking & slipping. The fluid has metal parts. They said there was damage to the transmission. They didn't recommend repairing because the same issue will happen. A new transmission in process of being done. Been in service dept. since 8/11/25. Not finished with repairs yet. Found out via search that this issue is common with this year of vehicle & mileage & owners suggest filing a complaint. The warranty has expired & cost of repair is very expensive. Search also seems to have other model years having the same issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Ce vehicule est tres dangereux en accelerant et decelerant sur les autoroutes car hesitation a l’acceleration et en decelerant …probleme de transmission et mon vehicule a 53000 km ce n’est pas normal j’espere que vous prendrez cette plainte au serieux car ce n’est pas une usure normal pour un vehicule d’autant plus que j’ai fait remplacer fluide a transmission!!!! | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Transition its not stable.Had to overhaul it with less then 60k mils | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Transmission started shuddering when changing gears. Started happening at around 55,000 miles. Have done a transmission fluid replacement, and replaced the torque converter as well since mechanic said the torque converter was going bad. Slight improvement, however still being problematic. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | 2019 Ford Edge with 8F35 transmission, there were no warning lights or codes. Shuddering and jerking both while accelerating and at cruising speeds. At steady highway speed, engine speed would jump by hundreds of RPM a few times times per minute. Problem started at about 70,000 miles and gradually got worse. Changed transmission fluid at 85,000 miles, despite owner's manual recommendation to change at 100,000 miles. Fluid was completely brown, with no trace of red. Shuddering improved but not eliminated. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Transmission is juttering and slipping significantly. Low power on take off and no check engine light on. Dealer states there is nothing wrong but clearly something is wrong with the Transmission. | Crash: Yes Fire: No | Unknown |