Complaint volume
699 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
699 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
699 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 332
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
699 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | Completed a transmission change, new battery, oil change, and spark plug change and the car is still jerking when changing gears and touch screen keeps turning off | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Was unable to accelerate quickly. Very scary. Torque converter lurching. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Power train malfunction warning and chugging while accelerating | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | My backup camera consistently blurs out with colored lines inconsistently. This has happened since I bought the vehicle over 3 years ago | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | My 2019 Ford Edge has 64,500 miles on it and the transmission needs replacing. Ford says that it will cost me $9K, but if I come up with $4500, they might help with the rest. I bought this vehicle just over a year ago and took it into a dealership with under 60K miles with the initial complaints. After a year of them looking at the computer system and making adjustments to that, they told me it needed a throttle body. I had a friend take it to another Ford dealership and they ran a diagnostic study on it right away - the transmission fluid has metal in it, it needs to be replaced. After telling the first dealership what we found, they said that it isn't covered under any warranty because when they finally found out what was wrong, it was over the 60K miles. Right now, I still have 5 years left on my loan and it sits in my driveway - UNABLE to drive it. And I don't have $4500! I do see that the transmissions have caused issues in these models, can I please get some help with getting mine fixed...? Again, I don't have the money to dish out to fix this myself and I will be making monthly payments on it for the next 5 years as it sits in my driveway!! I did get a hold of one lawyers office and they said that there might be a civil suit (?) brought up again Ford. Any help would be greatly appreciated!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | The Edge loses power and jerks and shudders during accelerations. This can major issues when trying to merge | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Torque convertor failed at approximately 72,000 miles. Car began to stutter between 20 and 30 MPH. This has been confirmed by the Ford dealership and is a known issue. There were know warning lamps or messages. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | -My 2019 Ford Edge Transmission went out it won’t shift at all and when it does it is shifting harsh the car has been not drivable for 2 month and I only got it in Jan 2025. Yes this vehicle can be inspected upon request. -There were no warnings at all it just started not shifting when I went to back up and after giving it gas it shifted hard had to drive it around the parking lot trying to figure out what was wrong until a warning light came on I could of taken it to work and it could of went out on me on the freeway and it could of caused and accident -I sent it up to Kirk’s auto in Livonia Mi and they quoted me $6,800 and that’s with out a warranty package on the new transmission -I also tried to get my transmission rebuilt so I sent it to Westland transmission in Westland Mi and was told there is no way to rebuild that type of transmission and it would be $7,200 to drop a new one in -no the vehicle was never inspected by the manufacturer, police, or insurance representatives - I am highly upset Ford I still have a note on the car because I just bought it and now I have to try to come up with $7,200 to fix the car with | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Vehicle began shuddering and was inspected by Don Hinds Ford Fishers (Scott Krouse). Was told that a new Torque Converter was needed by Don Hinds Ford Fishers Shuddering makes acceleration a challenge which puts everyone at risk of an accident, even death. No warning lights appeared, making this more dangerous. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Car began to violently shudder starting at around 15 mph up to 35 mph when accelerating. As time went on range of speed where it would shudder increased. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | COOLANT INTRUSION TO ENGINE | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | while driving at slow and or highway speed limit, while turning to the rightor left, the steering wheel avts as if being hung up?catching onto something. it takes a little harder pull to release it out of the turn causing the vehicle at highway speeds to almost be uncontrollable. This in turn causes myself and others to be put in danger. While searching the internet for possible matches to my situation, I was able to find using AI that multiple other owners/drivers had similiar issues. The fix is either a sensor replacement, gear box replacement, software update or all three with costs ranging from 500-2500 in repairs. No warning lamps/messages/or other symptons have occcurred prior to the incidents. They began appearing a few days ago. It has not been inspected as of yet. I am making an appointment for next week and will further update. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | 2019 Ford Edge with 69k miles experiencing shuddering from stop to 30mph. Took to Ford dealership where Torque Converter and Transmission issues found consistent with the existing Advisory. Transmission was replaced at a cost of $10k. Ridiculous amount of complaints and common issues for Edge owners all over the internet. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Vehicle had a studdering problem, spark plugs replaced, dealership said the spark plugs were masking an “underlying issue with the transmission shudder and torque converter and transmission was at the end of its life”. The unknown of the state of the transmission is the safety concern to me and others. The vehicle has been inspected by Ed Morse Ford. There was no indication other than shudder on acceleration, until the dealership looked at it. The shudder recently started end of August 2025, and has gradually gotten worse until taking to dealership (October 13 2025) | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | Fuel filter assembly problem. This is a lifetime warranty item on my 2019 for edge which there is a problem with it bucking and jerking at low speed. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER | 2019 Ford edge 40000 miles and has shuttering and jerky shifting below 30mph. Dealer says torque converter is bad also auto start stop not working. Car is well taken care of and garaged. This seems to be common issues with this model and year vehicle should be a recall | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | My car started to stutter whenever I was at a red light and had to accelerate or when I was turning and had to coast and then accelerate. I thought it was my tires and had Goodyear check my tires.. Then it continued. I thought it was a bad tank of gas so when I filled up again, it was still happening. I brought it into the dealership on Friday, October 3rd. It has been at the dealership ever since. they told me that I need a new torque converter bed. Unfortunately, my extended warranty expired on September 12, 2025. I was driving around with it with the symptoms thinking it was other things. I brought it in when it got worse. It has been at the dealership for a whole week. I went online to check the whole situation out and found out that FORD is very aware of this design problem. It’s the same problem that they’ve been aware of for years. It’s a design flaw in this model car. They are no longer making it. This is the reason why. They are telling me it’s gonna cost anything from $7100-$8500. I went online and found a lot of other people that have had the same issue and they have paid $1600. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Back up camera often gets stuck on and will show what is behind you while driving forward. Or the screen will be blue and not show anything in forward or reverse. It has happened approximately 35 times since purchasing it in March 2025. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission How was your safety or the safety of others put at risk? Had the transmission gone out on the road, she could have been in an accident Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, independent service center Has the vehicle or component been inspected by the manufacturer, police, insurance representative, or others? NO Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? No warning or CEL before or during the slippage | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Transmission constantly skips or does not engage and is often quite jolting. Have taken it to the dealer several times when it first started happening and they said it was driving fine. Have just over 60,000 miles and it has progressively gotten worse. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | What happened: The torque converter/transmission system failed. My 2019 Ford Edge (VIN [XXX] , 75,000 miles) experiences a shudder and vibration under 60 mph during normal driving, with no diagnostic trouble codes present. This matches the condition described in Ford Technical Service Bulletin (TSB) 25-2154 for the 8F35 transmission. The vehicle is available for inspection upon request. Safety risk: The shudder occurs during acceleration and highway merging. It causes the vehicle to hesitate and lurch, which puts myself, passengers, and nearby drivers at risk — especially when merging into traffic or crossing intersections. Loss of smooth power delivery creates a hazard that could result in a collision. Dealer confirmation: The problem has been diagnosed and confirmed by an authorized Ford dealer, who quoted approximately $2,800 for repair (torque converter replacement and PCM reprogram). Manufacturer involvement: The issue was presented to Ford Motor Company, who acknowledged the TSB exists but denied goodwill assistance to cover the repair, even though this is a known defect. Inspections: The vehicle has been inspected by the Ford dealer’s service department. No inspections have been performed by police or insurance representatives. Warning signs/symptoms: There were no warning lamps or error messages. The first symptoms (shuddering and jerking below 60 mph) appeared around [insert month/year you first noticed]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8F35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto Start/Stop accumulator switch no longer functions. These issues directly match the conditions described in Technical Service Bulletin 21-2081 and Safety Recall 20S49, yet my VIN is not included in the Safety recall because the part was not assembled at the Oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | I went to back up, and the screen is either pitch black, or very distorted. It happens frequently | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Complete transmission failure without a known cause. 2019 with just over 120,000 miles but I feel like the transmission should have held up for much longer and it is not the first time I had to have work done. A few years prior, I'd taken it in for a transmission service where they needed to drain and flush the system as well as work on the programming. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ENGINE | The torque converter is bad and is sputtering, jerking, not shifting, hard shifts, this is not safe. This is a danger to me and others when the car is jerking and not shifting correctly, safety hazard! Ford dealer confirmed the torque converter is bad. Hundreds, if not thousands of others complaining about their Ford Edge having the same issue. No warning or other problems, or symptoms, it just started jerking and sputtering. | Crash: No Fire: No | Unknown |