Complaint volume
699 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
699 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
699 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
699 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | ENGINE | When I had accelerated to pass a vehicle, the car acted as though it had been flooded with fuel, but then wasn’t getting enough fuel. It was shuttering/shaking and then eventually it completely shut down in the middle of traffic. I was in the left lane. The car would not start. I could not get it out of park to be able to get it off the road, causing a traffic delay and safety hazard to me and other cars on the road. This was during 5 o’clock traffic on a very busy road. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | My 2019 ford edge has a powertrain malfunction and it states to seek the dealership immediately! The suv is swaying badly and the auto start/stop components scares me whenever restarts and there is a burning smell- its nearly causing me to lose control once it restarts.. please help im affraid to drive it. This is my only means of transportation and i am dissabled. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I was driving and white smoke started coming out of my exhaust. The vehicle was idling erratically. I pulled over and took it to the side of the road. Ended up taking it to the dealership, they confirmed it needs a new engine because of coolant intrusion. This is a known issue to the dealership and public knowledge that the 2019 Ford Edge 2.0 ecoboost engines have this defect . They quoted me $15,000 to replace the engine. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Car shudders, hesitates and feels like it is going to stall at lower speeds. Vehicle has 39500 miles on it. Taken to local dealership and it was diagnosed with needing the Torque Converter replaced. This seems to be an ongoing issue with this component and should be a recall | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 with approximately 75000 miles on it and they told us we are in need of a transmission replacement. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Torque converter failure caused a transmission rebuilt covered under the 5 year 75,000 mile warranty. Approximately 14 months later it failed again this time Ford wants me to pay for their incompetence upwards of $5000 because it is past the 5 years. This is a major ongoing problem with the Ford Edge and should be subjected to a recall because the failure rate is so high. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | Transmission is Jerking & Shuddering TSB 21-2389 and 21-2081 however mine isn’t recalled YET and needs IMMEDIATE attention it’s doing the exact same | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | At 78k miles the transmission/torque converter needs to be replaced due to a “shudder” felt between 20-30 mph at lower rpm’s. Higher engine rpm’s (rapid acceleration) and the shudder is not felt - but the issue is still there. Repair cost from Ford was quoted at $9600 for a new transmission. This is ridiculous. Seems like a great way for Ford to ensure they get paid downstream as well as up front. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 MPH, the engine overheated. Coolant was added to the coolant reservoir, and the driver was able to continue driving. Several days later, the heat became inoperable. Upon research, the failure was associated with TSB 19-2346. The vehicle was taken to an independent mechanic for a pressure test, but no leaks were found. The check engine warning light was illuminated. The message "Coolant Low" was displayed. The contact stated that the vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the engine. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 85,000. | Crash: No Fire: No Towed | 85,000 |
| Mar 2026 | POWER TRAIN | TSB 21-2389 - this issue was addressed with ford with no resolution. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | 2019 Ford Edge shudders and fails to accelerate making it difficult and unsafe to merge with traffic, execute left turns, and drive safely. There are no warning lights. This appears to be a known problem with the torque converter but no recall has been issued. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | My car began losing power and jerking sensation when accelerating from a stop. I took the AAMCO transmissions and the vehicle was diagnosed with a torque converter shutter. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | When driving the vehicle, my husband noticed the engine was over heating. He pulled over and had the vehicle towed to a mechanic. The mechanic advised us that the engine is loosing coolant and this was a known issue with the 2019 Ford Edges. So now we are facing an expensive engine replacement. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | My car hesitates to shift, gear slips, shudders, and loss acceleration. I almost got into accident while merging on the highway because I lost acceleration due to gear slips. This car is dangerous. | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL/PROPULSION SYSTEM | check engine light came on took it to service they ran test on it code p0456 came up saying fuel leak | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ENGINE | This is a 2019 Ford Edge in great condition. I just purchased the vehicle with roughly 90000 miles on it. After roughly 2 weeks of driving, I noticed the vehicle struggles to get up to speed, and the gears shift roughly, especially after a cold start. Additionally, while driving, the gears would struggle to downshift, staying at a higher RPM than it should, such as being stuck at 4000 RPM while driving 30mph, and it would stay like this for about 1-2 minutes. Additionally, from time to time, the reverse gear will not engage at all, this is a major safety concern, God forbid I am somewhere I need to back out from and there is obstruction in the front, only God knows what trouble I would be in. There have been recalls for such cars. It is unfortunate that Ford has not opened an active recall for others with this issue. Please help, this car costs too much, and I fear for my wife and newborn's safety with transmission issues. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Transmission has been in the dealer multiple times due to transmission slipping, exhibiting a shudder/buck/jerk/hesitation to shift while accelerating and driving up to 35 mph. The software in the powertrain control module (PCM) was reset on multiple visits in an attempt to correct the issue prior to the physical partial repair of the transmission. At Odometer reading 69,685 mi Services Performed Vehicle serviced Automatic transmission cooler flushed Oil and filter changed Torque converter replaced Transmission checked Transmission fluid flushed Transmission rebuilt This vehicle is now out of warranty and is starting to experience transmission performance issues again (02/2026). | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | Incident Summary On February 14, 2026, without warning, the vehicle stalled and shut down while I was backing into my driveway. The engine restarted briefly only to fail again. Two independent mechanics have confirmed a blown head gasket resulting from coolant intrusion into the engine cylinders that is consistent with the well-documented defect affecting this engine platform. The vehicle is currently inoperable. This failure occurred while I am [XXX] pregnant, with my minor child present in the vehicle. A sudden engine shutdown at highway speeds could have resulted in serious bodily injury or worse. The safety implications of this defect are substantial. 2019 Ford Edge SEL AWD (VIN: [XXX] ) equipped with the 2.0L EcoBoost engine — a vehicle widely associated with the known coolant intrusion defect currently subject to litigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Vehicle has 70000 miles , transmission started shuddering upon acceleration up to about 60 mph. Rpm’s jump even remaining at steady speed. Took it to the dealership and was told the entire transmission needed replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,BACK OVER PREVENTION | The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last inspection/ fluid change. Multiple items failed on the vehicle including the recently recalled back up camera/sensor issue that I was never advised about by the manufacturer. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | We are having transmission issues with our 2019 Ford Edge. Sudden shifting, very jerky. The opposite of a smooth performing transmission. You step on the gas, you hear the RPM's going but it doesn't want to go. Then all of the sudden it shifts while the rpm's are elevated and then jerks you. It seems like this is really bad for the transmission and making things worse. I don't know if this is necessarily a safety issue but it definitely would be if trying to merge onto a major highway, driving up a hill, or my wife got stranded somewhere that is not safe. This is my wife's car and I'm not sure what to do but in my opinion it not safe do these concerns. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,VEHICLE SPEED CONTROL | Torque converter needs replacement cost $4,000. 81000 miles on vehicle. | Crash: No Fire: No | Unknown |