Complaint volume
729 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
729 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
729 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 213 complaints, with an average reported failure mileage of 55,314 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
729 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | POWER TRAIN | 2019 FORD EDGE SEL POWERTRAIN FAILURE AT 69,120 MILES | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the transmission started shuddering during acceleration. There was no warning light, I just noticed that something was wrong. This behavior is extremely concerning, as it creates a risk of sudden loss of power while driving and could result in an accident. Ford is aware of these issues but has not issued a recall. I paid to have the torque converter replaced; however, the same transmission problem has returned. Ford has declined to provide further assistance. Additionally, the check engine light is now illuminated, which Ford attributes to a software issue. Despite multiple repair attempts and clear safety concerns, these problems remain unresolved. I respectfully request that the National Highway Traffic Safety Administration review this matter, as the defects appear to be systemic and pose a potential risk to drivers. Thank you for your time and attention to this matter. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover their incompetence. Would never buy another ford again. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | Unknown | Crash: Yes Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 30-55 MPH, the vehicle shuddered abnormally. The vehicle was taken on three occasions to the local dealer and was diagnosed with torque converter failure. The contact was informed that the transmission fluid was burned, and there were metal shavings inside the transmission fluid. Additionally, the spark plugs and injectors were checked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. | Crash: No Fire: No | 85,000 |
| Mar 2026 | ENGINE | I was driving and white smoke started coming out of my exhaust. The vehicle was idling erratically. I pulled over and took it to the side of the road. Ended up taking it to the dealership, they confirmed it needs a new engine because of coolant intrusion. This is a known issue to the dealership and public knowledge that the 2019 Ford Edge 2.0 ecoboost engines have this defect . They quoted me $15,000 to replace the engine. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | My 2019 ford edge has a powertrain malfunction and it states to seek the dealership immediately! The suv is swaying badly and the auto start/stop components scares me whenever restarts and there is a burning smell- its nearly causing me to lose control once it restarts.. please help im affraid to drive it. This is my only means of transportation and i am dissabled. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | When I had accelerated to pass a vehicle, the car acted as though it had been flooded with fuel, but then wasn’t getting enough fuel. It was shuttering/shaking and then eventually it completely shut down in the middle of traffic. I was in the left lane. The car would not start. I could not get it out of park to be able to get it off the road, causing a traffic delay and safety hazard to me and other cars on the road. This was during 5 o’clock traffic on a very busy road. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 with approximately 75000 miles on it and they told us we are in need of a transmission replacement. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Car shudders, hesitates and feels like it is going to stall at lower speeds. Vehicle has 39500 miles on it. Taken to local dealership and it was diagnosed with needing the Torque Converter replaced. This seems to be an ongoing issue with this component and should be a recall | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Torque converter failure caused a transmission rebuilt covered under the 5 year 75,000 mile warranty. Approximately 14 months later it failed again this time Ford wants me to pay for their incompetence upwards of $5000 because it is past the 5 years. This is a major ongoing problem with the Ford Edge and should be subjected to a recall because the failure rate is so high. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER | Transmission is Jerking & Shuddering TSB 21-2389 and 21-2081 however mine isn’t recalled YET and needs IMMEDIATE attention it’s doing the exact same | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 MPH, the engine overheated. Coolant was added to the coolant reservoir, and the driver was able to continue driving. Several days later, the heat became inoperable. Upon research, the failure was associated with TSB 19-2346. The vehicle was taken to an independent mechanic for a pressure test, but no leaks were found. The check engine warning light was illuminated. The message "Coolant Low" was displayed. The contact stated that the vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the engine. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 85,000. | Crash: No Fire: No Towed | 85,000 |
| Mar 2026 | POWER TRAIN | At 78k miles the transmission/torque converter needs to be replaced due to a “shudder” felt between 20-30 mph at lower rpm’s. Higher engine rpm’s (rapid acceleration) and the shudder is not felt - but the issue is still there. Repair cost from Ford was quoted at $9600 for a new transmission. This is ridiculous. Seems like a great way for Ford to ensure they get paid downstream as well as up front. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | TSB 21-2389 - this issue was addressed with ford with no resolution. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | 2019 Ford Edge shudders and fails to accelerate making it difficult and unsafe to merge with traffic, execute left turns, and drive safely. There are no warning lights. This appears to be a known problem with the torque converter but no recall has been issued. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | My car began losing power and jerking sensation when accelerating from a stop. I took the AAMCO transmissions and the vehicle was diagnosed with a torque converter shutter. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | When driving the vehicle, my husband noticed the engine was over heating. He pulled over and had the vehicle towed to a mechanic. The mechanic advised us that the engine is loosing coolant and this was a known issue with the 2019 Ford Edges. So now we are facing an expensive engine replacement. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | My car hesitates to shift, gear slips, shudders, and loss acceleration. I almost got into accident while merging on the highway because I lost acceleration due to gear slips. This car is dangerous. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | This is a 2019 Ford Edge in great condition. I just purchased the vehicle with roughly 90000 miles on it. After roughly 2 weeks of driving, I noticed the vehicle struggles to get up to speed, and the gears shift roughly, especially after a cold start. Additionally, while driving, the gears would struggle to downshift, staying at a higher RPM than it should, such as being stuck at 4000 RPM while driving 30mph, and it would stay like this for about 1-2 minutes. Additionally, from time to time, the reverse gear will not engage at all, this is a major safety concern, God forbid I am somewhere I need to back out from and there is obstruction in the front, only God knows what trouble I would be in. There have been recalls for such cars. It is unfortunate that Ford has not opened an active recall for others with this issue. Please help, this car costs too much, and I fear for my wife and newborn's safety with transmission issues. | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL/PROPULSION SYSTEM | check engine light came on took it to service they ran test on it code p0456 came up saying fuel leak | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Transmission has been in the dealer multiple times due to transmission slipping, exhibiting a shudder/buck/jerk/hesitation to shift while accelerating and driving up to 35 mph. The software in the powertrain control module (PCM) was reset on multiple visits in an attempt to correct the issue prior to the physical partial repair of the transmission. At Odometer reading 69,685 mi Services Performed Vehicle serviced Automatic transmission cooler flushed Oil and filter changed Torque converter replaced Transmission checked Transmission fluid flushed Transmission rebuilt This vehicle is now out of warranty and is starting to experience transmission performance issues again (02/2026). | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | Incident Summary On February 14, 2026, without warning, the vehicle stalled and shut down while I was backing into my driveway. The engine restarted briefly only to fail again. Two independent mechanics have confirmed a blown head gasket resulting from coolant intrusion into the engine cylinders that is consistent with the well-documented defect affecting this engine platform. The vehicle is currently inoperable. This failure occurred while I am [XXX] pregnant, with my minor child present in the vehicle. A sudden engine shutdown at highway speeds could have resulted in serious bodily injury or worse. The safety implications of this defect are substantial. 2019 Ford Edge SEL AWD (VIN: [XXX] ) equipped with the 2.0L EcoBoost engine — a vehicle widely associated with the known coolant intrusion defect currently subject to litigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |