Complaint volume
699 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
699 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
699 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 332
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
699 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | POWER TRAIN | While accelerating up to 40 mph the vehicle shudders with every shift up to that point after that speed is encountered any speed above that no more shudder. I’ve read on multiple other people’s forms that they’re having the same issue. Not everyone has money just laying around to fix a problem that is frequent on these year make and models. Ford should do something to fix a known issue. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | I have < 60K on this Edge. The transmission needed replacing (out of warranty barely). This is my wife’s vehicle. She’s been retired for three years and hardly drives it. This is not a fair wear and tear replacement. It jerked and bucked between 15 and 40 miles an hour. There is even a Ford service bulletin on it. That’s not elevated to a recall. I worked with the dealership and Ford gave me $2000 off the final bill, but they should’ve given me a new transmission for nothing and I would’ve paid for labor. That seemed fair. You would think that if there is a major service bulletin on it, then Ford would work with you or at least get extend some Goodwill. I believe the Ford rep gave me $2000 off but they should’ve supplied the transmission because it was a quality control issue not a use issue. It’s very disappointing. I have two other vehicles that are 15 and 14 years old, so I take care of my vehicles. This one however, surprise me out of the blue with the bad transmission with less than 60,000 miles on it. I spoke with Ford and I worked with the dealership, but the best they could do was take a little off the bill. That was Ford’s doing not the dealerships. I thought Ford would take care of their people better as it’s my fourth Ford. Just disappointing as hell. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | Faulty transmission. Needs to be replaced after only 99,000 miles. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | Torque converter shudder during acceleration per ford TSB 21-2154. Removed and replaced torque converter with factory new to remedy issue. No check engine lights per TSB 21-2154. | Crash: No Fire: No | Unknown |
| Jan 2026 | TIRES | The contact owns a 2019 Ford Edge equipped with Bridgestone Tires, Tire Line: Alenza Ultra A/S, Tire Size, 245/60/R18, DOT Number: AW283AAUl. The contact stated that while making a left or right turn, the contact heard an abnormal popping sound. The vehicle was taken to the dealer, and the contact was informed that the tires had dry rotted and were cracking. In addition, the contact was informed that the failure caused the tires to slip and skid on the road surface while turning left or right. The contact was advised that the tires needed to be replaced. The tires were purchased from Cosco in October 2022. The mileage guarantee for the tires was 80,000. Cosco was contacted and made aware of the failure; however, the contact was informed that a partial refund would be prorated for the tires. The contact was informed that if the first option was not accepted, the tires could be replaced with a different brand, and the contact would be responsible for the remaining balance after the partial refund. The contact declined both offers. The contact stated that he had been sold defective tires and should be fully refunded. The vehicle was not repaired. The vehicle failure mileage was approximately 80,000, and the tire failure mileage was 40,000. | Crash: No Fire: No | 80,000 |
| Jan 2026 | POWER TRAIN | The transmission has severe shuddering when accelerating up to 40mph. I’ve had the torque converter replaced twice and the issue has remained. Over time the speed of shuddering has expanded up to 40mph before it drives smoothly. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | AFter replacing torque converter 3 months ago, I now need a complete transmission replacement due to losing gears 3-5 and reverse. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER,ENGINE | Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day, it was smoking so bad couldn't see clearly out winshield, people honking telling me vehicle was on fire underneath. After all the chaos, fluid everywhere, smoke, burnt smell, jerking, ect.. still NO alert on dash of any kind! | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | While driving my vehicle on the first day of 2026 at a speed between 20 to 40 mph, I suddenly noticed that the car stopped responding to the gas pedal and would not accelerate. I immediately felt a loss of power. I pulled over to the side of the road, turned the engine off completely, and then restarted it. When I tried to shift into reverse, the car didn’t respond. I switched to Drive, and it moved forward, but a message appeared on the dashboard stating: “Powertrain Malfunction / Reduced Power.” Shortly after, the check engine light came on. I checked the fault through ford app and the message was “ The powertrain control system has detected one of the transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear” I left the car parked and had it towed to a local repair shop for diagnosis. The vehicle has not yet reached 57,000 miles. Thankfully, this issue occurred while I was driving at a low speed on a side street. I can’t imagine what could have happened if I had lost power on a highway—it could have led to a serious accident. The problem occurred suddenly, with no prior warning signs. The car is currently being inspected at the shop | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | Transmission needs to be rebuilt and car has less than 70k miles. Torque converter is failing and leaking fragments through the transmission. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | While accelerating at points in gear shift change at the speeds of 20 mph, 30 mph, and 40 mph, the transmission bucks, which I found out the hard way during an ice storm, creates a un-smooth shift which leads you spinning the wheels while over accelerating to correct/lessen the bucking making the vehicle less safe and controllable. I work at a Ford dealership and know this issue is happening on Ford/Lincoln models sharing this same transmission with mileage anywhere from 25,000 - 80,000 +. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | I had to have the torque converter replaced about 3 months ago and now the transmission is slipping and not shifting into gear. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | At approximately 10:30 a.m. on 12/28/2025, while traveling on the highway, the panoramic sunroof of my 2019 Ford Edge SEL spontaneously exploded without warning. The failure was accompanied by a sound similar to a gunshot. The weather was clear and sunny, with an ambient outdoor temperature of approximately 20°F. The vehicle had been pre-warmed, and the interior climate control was set to 73°F. There were no vehicles immediately in front of me, no overhead bridges, and no evidence of road debris or external impact. Upon the failure, the tempered glass shattered completely, the majority of the glass was forced into the passenger cabin, landing primarily in the backseat. This created an immediate safety hazard, distraction, and risk of injury from glass debris while maintaining vehicle control at high speeds. There is no "impact crater" or point of origin suggesting a rock chip as the front portion of the roof shattered completely; the glass appears to have failed due to internal tension or thermal stress. I am reporting this as a structural defect of the Vista Roof glass assembly. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | Vehicle was hesitating when accelerating at slow speeds from 20 to 40 mph. Took it to Lafontaine Ford dealership and they said I had a bad dpfe sensor which was replaced at a cost of $800. There were no engine codes on the dash. Drove the car the following week and still noticed a slight hesitation/stuttering when accelerating. No engine codes again. This time the dealership confirmed through diagnostic testing that the torque converter wasn’t working correctly and needs to be replaced at a cost of $5000. Now I’m wondering whether the first repair was even needed. I have seen where hundreds probably more, dissatisfied customers have experienced the same problem and Ford has done nothing even though there is a class action lawsuit concerning this issue. And Ford wonders why sales are declining. At the very least they should do is have the customer pay for the part and Ford will pay for the labor to install it. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | The transmission has consistently been stuttering and slipping. It’s most notable at low speeds accelerating from 0 to 30, 40mph. Around 2-3k rpms it stutters every day. This have been going on since about 90,000 miles. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | After extensive research, this seems to be a very widespread issue spanning across many years of production. I am experiencing a very sharp/sudden jerk or lurch when accelerating at slower speeds. It is not as noticeable / doesn't happen at highway speeds. It's as if the transmission is trying to decide what gear it wants to be in. It has almost caused an accident I would have been claimed at fault for by shuddering and failing to accelerate while driving. There are no engine codes/warning lights. Multiple Ford techs were unable to diagnose the issue and a local shop quoted $8000+ for a transmission replacement. This has happened since the car was bought brand new- currently at ~78k miles. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | Torque converter on my 2019 Ford edge they want $4000 to fix it I have 61,000 miles it stutters when I drive it at Low speeds. It’s hesitant when I take off | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The car would stall every time I put it in drive or reverse. It would also randomly stop while moving and cars have almost hit me due to this. There are no warning lights on the dash to see what it could be. It would shake like crazy and not move. According to forums, these transmissions fail or the torque converter becomes locked up. There are also law suits pending due to this issue. I was stuck in an intersection with cars trying to drive by me and feared for my safety. I would like to have someone inspect the transmission due to my safety and my family’s safety. There were no warnings of the failure and still nothing appearing on the dash. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The transmission stutters at 20 to 40 mph. Per the Ford dealership in Toledo, Ohio that is a transmission problem and known by the Ford dealerships and Ford manufacture with the Edges. The employee told me that the Fords are known for transmission problems, and the Ford manufacturer has done nothing to fix the issue. I’m wondering why there is not a recall on this and they’re they are not being fixed when they are still being made. The cost of the repair is anywhere from $3900 to $8000 depending on what they find once they tear it apart. They estimate is attached.There are numerous complaints online and you whoever is receiving these complaints have received numerous complaints for the Ford edge transmission, especially for the 2019’s. I would appreciate a response and resolution to this problem. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ENGINE | My 2019 Ford Edge was having engine problems. I was experiencing shuttering at speeds 20-40 mph. My vehicle odometer is at about 104,000 miles. I took the vehicle into Kendall Ford of Marysville, in Marysville Washington. I requested a diagnostic to determine what was causing the shuttering. I offered a Technical Service Bulletin be performed, as it was a bulletin I found when googling the issues I was experiencing. After the diagnostic the dealership performed Ford Technical Service Bulletin (TSB) TSB 21-2081. After the TSB was performed and did not resolve the issue the dealership said the root cause of the issue is the Torque Converter. I am currently scheduled to have the maintenance to replace the torque converter on 12/15/2025. I read online there are customers and lawyers investigating this same type of issue by Ford and gathering data for a class action lawsuit as this issue is considered a safety hazard, in which Ford is negligent in taking ownership of the issue and notifying the owners via a safety recall. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The automatic transmission in my 2019 Ford Edge SEL, stumbles in the middle gears as it shifts through the 8 shift points of the transmission. My car has 68,000 miles on it. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | I purchased a 2019 Ford Edge in 2021. About a year ago my service engine light came on. I took it to my dealer and was told there was a torque converter issue, but it would not leave me on the side of the road. I have tolerated this stuttering issues more than a year now every time I drive this vehicle. The maintenance on this car has been well maintained. I took my car in for routine maintenance this week and asked about the torque converter issue and was told it would be $6,000 to replace/repair and there could be more issues related to the same that could come up later. It is time for new tires and brakes but doing all of this is more than the value of the car. It appears the torque converter issue is a known problem with the Ford Edge as well as other makers. However, no maker wants to make this a recall issue. How can something that is known and impacting multiple buyers not a recall issue? Because it won't leave me on the side of the road, does that mean it isn't a safety issue? If I have $8000 to repair my car I would just go buy something else. It is also my understanding there is a class action lawsuit regarding this issue. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family and me in harms way. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked while shifting gears. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000. | Crash: No Fire: No | 71,000 |
| Dec 2025 | POWER TRAIN | I purchased a 2019 Ford Edge in October of 2023. In the winter/spring of 2025, the vehicle developed an acceleration stuttering issue. Without being fully aware of the issue, I tried a variety of fixes. Fuel injection cleaners were the main attempt at a simple fix. Shortly thereafter, the cars gave an alert for a "evap" issue. I thought this may be the problem, so I scheduled a fix with my local dealer. That issue was determined to be a wiring issue and the stuttering was still present when I received the vehicle back. The issue continued until I was able to schedule another appointment at the dealership in December of 2025. Upon diagnosis, the dealership notified me that there was a torque converter issue and quoted me $4640 to get started on fixing the issue. I have read that these fixes have been made but it did not fix the issue, so I declined. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family in harms way. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Car will not shift and shutters, this is putting myself and others at risk. The problem was confirmed by a dealership. There is now a check engine light in the vehicle | Crash: No Fire: No | Unknown |