Complaint volume
389 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Traverse Complaints
389 consumer-submitted complaints on record for the 2019 Chevrolet Traverse, grouped by component category.
389 Total complaints
13 Crash reports
2 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 2 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 91 complaints, with an average reported failure mileage of 46,407 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Traverse complaints?
13 Crash
2 Fire
10 Injury
0 Fatality
15 Towed
7 Medical attention
What are the most common 2019 Chevrolet Traverse complaint categories?
POWER TRAIN 102
UNKNOWN OR OTHER 54
ELECTRICAL SYSTEM 33
ENGINE 24
POWER TRAIN,ELECTRICAL SYSTEM 19
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 11
SUSPENSION 10
POWER TRAIN,ENGINE 9
AIR BAGS 8
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 7
389 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2021 | ELECTRICAL SYSTEM | I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue. | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair. | Crash: No Fire: No | Unknown |
| Sep 2021 | ENGINE | The contact owns a 2019 Chevrolet Traverse. The contact stated that after slowing down and coming to a stop, the START/STOP function activated however, the vehicle failed to restart. The contact had the vehicle towed to the dealer who diagnosed that either the starter or 350 Amp Fuse had failed and needed to be replaced. The contact was informed that the bearings were also loose and needed to be tightened. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,200. | Crash: No Fire: No Towed | 22,000 |
| Sep 2021 | STEERING,ELECTRICAL SYSTEM,ENGINE | On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously. | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN | When car is put into park and I turn off the car with the push button, I get a message of “shift to park”. The car is in park but the car doesn’t think it’s in park and won’t fully shut down. Warning chimes continue. Tapping the shifter control forward to the radio seems to kick it back in and the car shuts down with no more warning chimes. Looked this up online and there are numerous people complaining about this and it happening to them. Sounds like the whole shifter assembly needs replacing. It doesn’t matter if I’m close to home or a thousand miles away, what happens when I can’t tap the shifter to get it to shut down completely? Safety and mechanical issue that has to be addressed and fixed. Thank you. | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN | Car began to not shift to park when attempting to park. Dealer said it was a common problem and it is a huge safety issue as if the car is not engaging in park it could be in an unsafe condition on an incline and begin to roll. There maybe other issues I'm not even aware of but I feel gm should recall this defect if it especially a known issue among many vehicles. | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | After shifting my 2019 Chevrolet Traverse into park, an “Action Required” message appears on the dash that says, “Shift to Park”. But, the car is already in park. Due to this action required message the car will not properly shut off.The only way I am able to shut the car off is by restarting it and shifting into reverse or drive, back to park. Sometimes it takes up to six times of going through this process to get the car to shut off. This issue has been going on for over a month. I arrived at the dealership for a scheduled oil change and the car did the same as I parked in their garage. I had a tech come out to see what was going on. He told me that Chevrolet was aware that this was happening in at least 4 models, including my Traverse. He immediately knew what the fix was. It was explained to me that there was a bulletin, but not a recall for this issue. The dealership said they could fix it for $140, and because I was 7,000 out of my bumper to bumper I had no choice but to pay the amount. If Chevrolet knows this is an issue then they should be covering the cost to repair it. It is bulletin #19-NA-206. They installed a SL-N-Switch and an N-Harness. They also removed transmission range selector and removed and replaced wiring harness on the selector to a newer design, that’s supposed to stop the issue. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM | When I shift to park, the system doesn’t recognize I’m in park and won’t let me turn the car off. I have to jiggle the shift? and sometimes have to put it in a different gear before trying to put it in park again. | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN,ENGINE,LANE DEPARTURE | "Shift to park!" Keeps coming up on my dash, and sometimes nothing works. I get this message every time I park just about. | Crash: No Fire: No | Unknown |
| Aug 2021 | STRUCTURE,UNKNOWN OR OTHER | We have major paint chipping and peeling issues, the gear selector will not recognize park at times and we have had the catalytic converter replaced in the 2.5 years of owning (we are the only owners). | Crash: No Fire: No | Unknown |
| Jul 2021 | TIRES | My 2019 Chevy Traverse was purchased new in August of 2018. It has approx 34,500 miles on it as of 7/26/21. Tire size: 255/55 R 20 107H. The vehicle has been in for regular maintenance/service at the original dealership since it was purchased. Around March 2021, I noticed the outside tread on all 4 tires becoming brittle and breaking off. There are small chunks of the tread missing and some type of thread showing where the chunks have come off. I went to my local Costco and the associate in the tire department told me that I should not be driving on it because the tires could blow. I wanted a second opinion and went to my local Discount Tire. The associate told me that what was happening was called "chunking" and it was not common (actually rare to happen) and I should call Continental Tire. No alarms/warning lamps have gone off due to this issue. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | Shift to Park alert and gear parking issue. This is a big issue with GM cars/SUVs after I searched online. Looks like a manufacturer parts’ defects in gear box. | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | When placing the car in park, a "shift into park" warning appears on the dashboard even though the vehicle is actually in park. The problem appears to be a shift relay that is not making contact with the metal tab that depresses the sensor telling the computer the vehicle is in fact in park. Not thinking the car is in park can cause a driver to panic the car is going to roll into another car, fixed object or another person. This problem has been confirmed multiple times and there is currently a GM bulletin out on the problem. The fix is to replace the entire shift assembly at the owner's cost - $500. The only warning message received is '"shift into park". | Crash: No Fire: No | Unknown |
| Jun 2021 | VISIBILITY/WIPER | Driving on freeway all of a sudden sunroof just shattered | Crash: No Fire: No | Unknown |
| Apr 2021 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019. | Crash: No Fire: No | Unknown |
| Apr 2021 | POWER TRAIN,ENGINE | MY6 VEHICLE IS TAKING 6 OR 7 TIMES TO SHUT OFF WHEN IN PARK. IT KEEPS SAYING "PUT VEHICLE IN PARK" AND IT ALSO SAYS ADVISORY PROBLEM. I CALLED CIOICA CHEVROLET IN PRINCETON NJ ON APRIL 5, 2021, AND THEY SAID I HAVE TO WAIT FOR AN APPOINTMENT BECAUSE THEY ARE ALL BOOKED UP AND IT WILL BE A VERY LONG WAIT, I ASK IF O COULD DROP IT OFF AND GET A LOANER CAR AND THEY SAID NO, I AM HOPING THIS DONT GET WORSE AND THEN I WILLBE VERY MAD, THEY ALSO TOLD ME THEY ABOUT 9 TRAVERSE IN WITH THE SAME PROBLE. PLEASE GET THE TO TAKE THE IN AND GIVE ME A LOANER | Crash: No Fire: No | 12,250 |
| Mar 2021 | ELECTRICAL SYSTEM | WHEN TURNING OFF THE TRAVERSE, A "SHIFT TO PARK" MESSAGE IS BEING DISPLAYED DESPITE THE VEHICLE BEING IN PARK WHICH DOES NOT ALLOW THE INTERNAL ELECTRONICS (SUCH AS THE RADIO) TO TURN OFF WHEN EXITING THE VEHICLE. SOMETIMES SHIFTING OUT OF AND BACK INTO PARK OR HITTING THE BUTTONS ON THE SHIFTER FIX THE PROBLEM. RESEARCH SHOWS THERE ARE AT LEAST 2 GM SERVICE BULLETINS WHICH COVER A NUMBER OF THEIR DIFFERENT VEHICLES. SERVICE IS SCHEDULED WITH THE DEALER TO FIX, BUT MILEAGE PUTS IT JUST OUT OF WARRANTY, SO WE'LL SEE HOW MUCH THEY CHARGE FOR THIS MANUFACTURING/DESIGN DEFECT. | Crash: No Fire: No | 43,000 |
| Mar 2021 | SEAT BELTS | I TOOK MY SON TO MY WORK WHEN WE ARRIVED I TOLD MY SONS TO TAKE THEIR SEATBELTS OFF. MY SON STARTED SCREAMING IT'S TIGHTENING IT'S TIGHTENING. WITH HIM BEING IN A BOOSTER IT PINNED HIM HE TRIED TO WIGGLE OUT AND GOT EVEN MORE STUCK I TURNED THE CAR OFF TO TRIED TO REMOVE AND WAS UNSUCCESSFUL IT UNHOOKED FROM THE BUCKLE BUT HE WAS STILL STRAPPED TO THE CAR. HE STARTED BLEEDING FROM HIS NOSE AND MOUTH AND SAID HIS SHOULDER HURTS. I HAD ANOTHER CO WORKER TRY TO HELP ME OUT AND WE WERE UNABLE TO UNTIL I HAD TO CUT THE SEATBELT | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Mar 2021 | WHEELS | THE TIRE TREAD IS COMING OFF IN CHUNKS FROM THE INSIDE TREAD OF THE TIRE. CAR WAS BOUGHT NEW FROM CHEVROLET AND THESE ARE THE ORIGINAL TIRES. TIRE IS A CONTINENTAL ECO PLUS+ DOT A3HH WC4F 0619 | Crash: No Fire: No | 21,000 |
| Feb 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | SHIFT TO PARK ISSUE- CAR WILL NOT SHIFT EVEN THOUGH IT'S IN PARK. | Crash: No Fire: No | Unknown |
| Feb 2021 | ENGINE | ENGINE WARNING LIGHT CAME ON ALONG WITH TRACTION CONTROL NEEDS SERVICED. THIS HAPPENED WHEN I STARTED THE TRAVERSE AND REMAINED ON. WHEN I HAD A DIAGNOSTIC TEST DONE THE CODE READ A CODE OF 300. DEALER STATED THAT CODE IS FOR CYLINDER MISFIRE NOT SURE HOW MANY. RESEARCHED AND FOUND SERVICE UPDATE N192281810 THAT READS MISFIRE DUE TO CARBON TRACKING RELEASED DATE OF MARCH 2019. IT IS THE DEALERS RESPONSIBILITY TO FIX THIS DURING THE SERVICE PORTION OF THE NEW VEHICLE LIMITED WARRANTY PERIOD. MY VEHICLE IS NOW PAST THAT AND IS MISFIRING AND READING OUT THIS CODE. THIS SHOULD BE A RECALL ON ALL VEHICLES REGARDLESS OF MILES DUE TO FAULTY COILS, COIL PACK OR SPARK PLUGS. IN THE ABOVE MENTIONED SERVICE UPDATE IT STATES THAT THIS IS AN ISSUE WITH SEVERAL VEHICLES MANUFACTURED BY GM. ATS, CTS, CAMARO AND TRAVERSE. WHEN DOING FURTHER RESEARCH THERE IS NOT A WAY TO FIND OUT IF DEALER DID THE SERVICE WHEN GM SENT OUT THE SERVICE UPDATE. I LOOKED BACK AT ALL MY RECORDS FOR SERVICES THAT THE DEALER DONE SINCE I PURCHASED THE VEHICLE AND SEE NO INDICATION THAT THIS SERVICE WAS PERFORMED. | Crash: No Fire: No | 55,972 |
| Feb 2021 | ELECTRICAL SYSTEM | "SHIFT TO PARK" MESSAGE APPEARS AFTER PUTTING THE VEHICLE IN PARK AND TRYING TO TURN THE ENGINE OFF. VEHICLE IS CLEARLY IN PARK, BUT VEHICLE DOES NOT SEEM TO RECOGNIZE IT IS IN PARK. HAPPENS INTERMITTENLY. TO BE ABLE TO TURN OFF THE CAR, I WILL NEED TO PUT THE CAR IN DRIVE AND THEN BACK TO PARK. SOMETIMES IT FIXES ON THE FIRST TIME, OTHER TIMES I NEED TO DO IT MULTIPLE TIMES. | Crash: No Fire: No | 20,000 |
| Feb 2021 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | MY VEHICLE IS AT 30,738 MILES AND RECENTLY I BEGAN SMELLING WHAT I THOUGHT TO BE EXHAUST FUMES INSIDE THE CABIN OF THE VEHICLE. I ALSO SMELLED IT AFTER THE CAR WAS PARKED OUTSIDE THE VEHICLE, NEAR THE THE HOOD OF THE CAR NEAR THE ENGINE. I TOOK IT TO THE NEAREST REPAIR SHOP AND THEY SAID THAT THE BRAZING/WELDING POINT ON THE FUEL RAIL WAS FAULTY AND THE FUEL INJECTOR HAD BROKEN OFF AND WAS SPRAYING FUEL ALL UNDERNEATH THE CAR. IT WAS "TWO OR THREE TURNS AWAY FROM A CATASTROPHIC EVENT". THE CAR WAS HAD FUEL SPRAYED ALL NEAR THE INTAKE MANIFOLD AND WAS GETTING DANGEROUSLY CLOSE TO THE EXHAUST MANIFOLD. IT WAS ONLY A MATTER OF TIME (MINUTES/HOURS) BEFORE THE VEHICLE CAUGHT FIRE OR EXPLODED WITH THE AMOUNT OF LOOSE FUEL PRESENT AND I HAVE SMALL CHILDREN IN CAR SEATS I WOULD NEVER HAVE BEEN ABLE TO GET OUT OF THE CAR IN TIME. I HAD THE VEHICLE TOWED TO A CHEVY DEALERSHIP AND THEY REPLACED THE FUEL RAIL AND SEVERAL OTHER PARTS. AND RETURNED THE VEHICLE TO ME. THERE WERE STILL FUEL VAPORS COMING INTO THE CABIN OF THE VEHICLE AND NEAR THE HOOD OF THE ENGINE. I TOOK IT BACK AND THE DEALERSHIP SAID ALL OF THE INSULATION AROUND/ IN THE ENGINE WAS SATURATED IN FUEL STILL. SO THEY WASHED THE INSULATION AND PUT IT BACK IN THE VEHICLE. IT STILL SMELLS LIKE FUEL VAPORS IN AND AROUND THE VEHICLE. | Crash: No Fire: No | 30,738 |
| Jan 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. | Crash: No Fire: No | 11,000 |
| Jan 2021 | POWER TRAIN,ENGINE | 2019 TRAVERSE WAS TRAVELING DOWN ROAD ABOUT ONE MILE FROM STARTING LOCATION CAR SHUT OFF AND ALL DASHBOARD LIGHTS CAME ON THAN NOTICED SMOKE FROM THE ENGINE COMPARTMENT., FLAMES SHORTY AFTER. FD WAS CALLED AND ARRIVED AND PUT OUT FIRE. A FLUID TRAIL WAS NOTICED BEHIND CAR LEADING TO OUR HOUSE (1 MILE AWAY). NO ISSUES WITH THE CAR UP TO THIS POINT. CAR WAS TOWED AND INSURANCE CALLED, NOTIFIED GM THE NEXT DAY AFTER SEEING A RECALL ON LEAKING TRANSMISSION (THIS VIN IS NOT ON THAT LIST). GM BASICALLY SAID THAT ONCE WE CALLED THE INSURANCE COMPANY THERE IS NOTHING THEY CAN DO FOR US. INSURANCE COMPANY (ALLSTATE) SAID THEY WILL LOOK INTO THIS. CAR WAS A LEASE AND WE HAVE NO RECOURSE. IT SEEMS FISHY TO ME THAT SOME MODELS HAVE A RECALL AND THIS APPEARS TO BE SOME KIND KIND OF LEAK FROM THAT AREA. IF GM DOESN'T CARE HOW WILL THEY KNOW IF THIS RECALL NEEDS TO INVOLVE OTHER MODELS AND VIN'S OF THIS CAR. I UNDERSTAND THAT WE LEASED THE CAR SO WE LOSE AND CAN'T RECOUP ANYTHING NOR WILL THEY WORK WITH US TO LOWER THE COST OF A REPLACEMENT. WHAT IF MY YOUNG CHILDREN WERE IN THE CAR OR MY MOTHER IN LAW WHO HAS A TOUGH TIME GETTING IN AND OUT OF THE CAR, SOMEONE COULD OF BEEN INJURIED OR WORST. SOMEONE NEEDS TO CAER ABOUT THIS. THIS HAPPENED IN NORWALK CT ON EAST ROCKS RD 06851. SUNNY CLEAR DAY CAR WAS MOVING FORWARD WHEN IT LOST POWER. NO RECENT WORK ON CAR, NO ACCIDENTE NORWALK CT FIRE INCIDENT REPORT 21-001007 | Crash: No Fire: Yes | 18,000 |