Complaint volume
389 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
389 consumer-submitted complaints on record for the 2019 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
389 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 91 complaints, with an average reported failure mileage of 46,407 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
389 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | SEAT BELTS | THE MIDDLE SEAT SEATBELT GOT CAUGHT IN THE RECLINE LEVER WHICH CAUSED THE SEATBELT TO LOCK AND THERE IS KNOW WAY OF RELEASING IT, MAKING THE SEATBELT UNUSABLE. | Crash: No Fire: No | 43,000 |
| Dec 2020 | POWER TRAIN | WHEN I PUT THE STICK SHIFT IN PARK, IT SIGNALS THE VEHICLE IS NOT IN PARK. THE DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THE TRAVERSE. THEY PUT IN A BRA TO HELP IT STAY IN PARK, THE BRA FAILED AND THEY ADJUSTED IT AGAIN. I CAN START AND STOP THE CAR BUT CAN'T TURN THE CAR OFF. THIS HAPPENS IN ANY ENVIRONMENT, ON A HILL, FLAT LAND IN/OUT OF GARAGE. IS TIS DANGEROUS TO DRIVE | Crash: No Fire: No | 17,000 |
| Dec 2020 | ELECTRICAL SYSTEM,LANE DEPARTURE | TURNED ON THE CAR AND A SIDE DETECTION SYSTEM WARNING APPEARED ON THE DASH WARNING ME THAT THE SYSTEM WAS NOT WORKING. TURNED OFF THE CAR AND RESTARTED IT. SAME WARNING. BLIND SPOT SYSTEM NOT WORKING AT ALL CURRENTLY. | Crash: No Fire: No | 17,772 |
| Dec 2020 | ENGINE | CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS STATED CATALYTIC CONVERTER WAS THE ISSUE AND NEEDED TO BE REPLACED.. VEHICLE WITH LESS THAN 15K MILES AND OWNED FOR ABOUT 14 MONTHS. | Crash: No Fire: No | 14,500 |
| Dec 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE WAITING AT A STOP LIGHT. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND FAILED TO RESPOND IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER DRAINED THE TRANSMISSION AND FOUND ISSUES WITH THE GEARS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 64,000 |
| Nov 2020 | ELECTRICAL SYSTEM | WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. CORRECTED AND THEN ERROR RETURNED WITHIN 4WKS. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER. | Crash: No Fire: No | 49,000 |
| Nov 2020 | ELECTRICAL SYSTEM | WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. FIRST CORRECTED 10/15. ERROR CAME BACK 11/7. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER. | Crash: No Fire: No | 46,434 |
| Nov 2020 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | WHILE DRIVING MY 2019 TRAVERSE, WHEN I AGGRESSIVE BREAKING AND DOING A U-TURN I CANNOT ACCELERATE AFTERWARDS, WHEN I PUSH THE GAS PEDAL DOWN TO THE FLOOR IT DOESN'T ACCELERATE. I'VE BEEN ALMOST HIT MULTIPLE TIMES BECAUSE VEHICLE WILL NOT ACCELERATE AFTER DOING A U-TURN. I HAVE MULTIPLE VEHICLES AND I KEEP FORGETTING ABOUT THIS DANGEROUS DEFECT WHEN I'M DRIVING IT. HAS HAPPENED SINCE THEY OWN THE CAR ABOUT EIGHT TIMES. | Crash: No Fire: No | Unknown |
| Sep 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THE CONTACT BECAME AWARE THAT THE ACCELERATOR PEDAL WAS DETACHED FROM THE FLOORBOARD. THE CONTACT SLOWLY DROVE INTO A SERVICE STATION AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT CALLED SHAHEEN CHEVROLET (632 AMERICAN RD, LANSING, MI 48911, (517) 394-0330) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. | Crash: No Fire: No Towed | 61,000 |
| Sep 2020 | POWER TRAIN | TRANSMISSION SHUDDERS WHEN ACCELERATING BETWEEN 20-35 MPH. FEELS LIKE TRANSMISSION DOESN'T KNOW WHAT GEAR TO BE IN. | Crash: No Fire: No | 5,000 |
| Sep 2020 | STEERING,SUSPENSION | WAS DRIVING ON MY WAY TO WORK AND WHEN I TURNED INTO THE PARKING LOT OF THE SCHOOL I HEARD A LOUD POP AND IT SOUNDED LIKE I HAD RAN OVER A STICK, HOWEVER, WHEN I GOT OUT AND LOOKED THERE WAS NOTHING UNDER MY CAR OR IN THE PARKING LOT AROUND MY CAR EVEN. I TOOK IT TO MY LOCAL DEALER AND THEY FOUND THAT THE SWAY BAR HAD BROKEN IN HALF. THIS IS GOING TO BE A $2,000+ REPAIR FOR A SOLID PIECE OF METAL THAT SHOULDN'T SNAP INTO LIKE A TWIG. THIS IS VERY UNSAFE AND COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ANYWHERE ELSE EXCEPT FOR THE SCHOOL WHERE I WAS GOING SLOW. | Crash: No Fire: No | 37,000 |
| Sep 2020 | ELECTRICAL SYSTEM | WHEN I SHIFT THE CAR INTO PARK AND TURN OFF THE CAR A WARNING MESSAGE APPEARS THAT TELLS ME THE CAR IS NOT IN PARK AND THERE IS A RINGING BELL SOUND THAT WON'T STOP. I HAVE TO TURN THE CAR ON AGAIN AND THEN OFF SHIFTING THRU THE GEARS (SOMETIMES MULTIPLE TIMES) TO GET THE MESSAGE AND BELL TO STOP. | Crash: No Fire: No | 29,000 |
| Sep 2020 | ELECTRICAL SYSTEM | VEHICLE SHIFT TO PARK. WHEN PUTTING MY VEHICLE IN PARK THE VEHICLE WILL NOT SHUT OFF AND DISPLAYS ON THE DASH "SHIFT TO PARK" | Crash: No Fire: No | 30,000 |
| Aug 2020 | AIR BAGS | I RECENTLY HAD A CRASH IN MY 2019 CHEVROLET TRAVERSE. THE IMPACT HIT MY DRIVER DOOR AND FRONT END OF MY CAR. THE VEHICLE THAT HIT MY CAR WAS TRAVELING BETWEEN 45 AND 50 MILES AN HOUR. EVERY AIRBAG IN THEIR VEHICLE DEPLOYED HOWEVER EVEN WITH THE SIGNIFICANT IMPACT NONE OF MY AIRBAGS DEPLOYED. I'VE SPOKEN WITH MINI REPAIRMAN AT MORE THAN TWO CHEVROLET DEALERSHIPS WHO STATED THE AIRBAGS SHOULD HAVE DEPLOYED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 34,000 |
| Aug 2020 | POWER TRAIN,ENGINE | I WAS SLOWING DOWN TO MAKE A TURN AND AS I TURNED THE STEERING WHEEL THE VEHICLE GET LIKE IT EITHER LOCKED UP OR WENT INTO NEUTRAL. I HAD NO CONTROL OVER ACCELERATION. | Crash: No Fire: No | 18,500 |
| Aug 2020 | POWER TRAIN | I WAS PARKED AT A STORE DOING GROCERY PICK UP. THE CAR WAS RUNNING, AND WHEN THE CLERK FINISHED LOADING MY TRUNK, I CLOSED THE TRUNK DOOR, AND THE CAR WOULD NOT SHIFT INTO REVERSE FOR ME TO LEAVE THE PARKING SPOT. I ENDED UP HAVING TO TURN THE CAR OFF AND ON AGAIN FOR IT TO WORK. | Crash: No Fire: No | 18,500 |
| Aug 2020 | STRUCTURE,UNKNOWN OR OTHER | CLIO THAT HOLDS THE SECOND SEAT SUNROOF SHADE CLOSED BROKE OFF. | Crash: No Fire: No | 17,900 |
| Feb 2020 | SEAT BELTS,SEATS | SEATS ON 2ND ROW SEAT BELT GET STUCK AROUND THE RECLINE LEVER. CAR DESIGN DOES NOT ALLOW TO UNLOCK THE SEATBELT. | Crash: No Fire: No | 4,300 |
| Jan 2020 | ELECTRICAL SYSTEM | TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD INTERIOR ROOF LIGHT REMAINED ON DRAINING THE BATTERY. THE VEHICLE WAS TAKEN TO (WIN CHEVROLET, 2201 223RD ST, CARSON, CA 90810), ON THREE SEPARATE OCCASIONS TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED AND THE LIGHT WAS REWIRED HOWEVER, THE REPAIRS FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,326. | Crash: No Fire: No | 27,326 |
| Jan 2020 | EXTERIOR LIGHTING | THE AUTOMATIC HEADLIGHT SYSTEM OVERRIDES MANUAL MODE. IT WILL AUTOMATICALLY TURN ON THE HIGH BEAMS WHILE DRIVING IN DARK CONDITIONS BUT DOES NOT DIM THE LIGHTS IN A TIMELY MANNER WHEN OTHER TRAFFIC IS PRESENT. THIS HAS THE POTENTIAL TO BLIND ONCOMING TRAFFIC OR ANNOY LEADING VEHICLES. | Crash: No Fire: No | 4,800 |
| Jan 2020 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | MY VEHICLE WAS OFF, PARKED AND LOCKED. MY CAR WAS ON A SOMEWHAT FLAT SURFACE AND ROLLED INTO A TREE. THE SAME DAY I WAS ABLE TO DRIVE MY CAR APPROXIMATELY 3 MILES FROM MY HOME, PARK FOR APPROXIMATELY 4 HOURS AND RETURN HOME WITHOUT KEYS. I HAVE A POLICE REPORT AND PHOTOS OF THE DAMAGE OF MY VEHICLE. | Crash: Yes Fire: No | 3,000 |
| Dec 2019 | POWER TRAIN | CRUISING AT FREEWAY SPEED, PRESS DOWN ON THE GAS PETTAL AND TRANS UP SHIFTS AND GOES TO A LOWER GEAR AND JERKS SO HARD IT FILLS LIKE YOU HAVE HIT FROM THE REAR. IT DID THIS 5 TIMES. | Crash: No Fire: No | 15,000 |
| Dec 2019 | ENGINE | VEHICLE FELT LIKE IT SLIPPED INTO NEUTRAL WHILE DRIVING. COULD NOT ACCELERATE. STRONG CHEMICAL ODOR. | Crash: No Fire: No | 13,000 |
| Dec 2019 | STRUCTURE | SUNROOF DEVELOPED A MASSIVE LEAK. THE VEHICLE DID NOT LEAK WHILE SITTING ONLY WHILE IN MOTION. THE LEAK WAS AT THE FORWARD PART OF THE SUNROOF. THE LEAK SOAK THE HEADLINER, OVERHEAD CONSOLE CONTROLS AND RAN INTO THE CENTER STACK OF INSTRUMENTS. DIAGNOSED BY SANDY SANSING CHEVROLET, PENSACOLA, FL TO BE A BENT SUNROOF FRAME. HAVE BEEN IN THEIR REPAIR FACILITY SINCE OCT 2019 WITH NO PARTS AVAILABLE OR REPAIR IN SIGHT. CONTACTED GM AND WAS NOT GIVEN A REMEDY. | Crash: No Fire: No | 22,000 |
| Nov 2019 | SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 12,000 |