Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
398 consumer-submitted complaints on record for the 2019 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 95 complaints, with an average reported failure mileage of 46,800 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
398 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | SEAT BELTS | The seatbelt buckle in the middle row jams and makes the seatbelt unusable. I took the vehicle to the dealer and was told I had to pay for this repair when this is clearly a safety issue that Chevrolet should take care of. There is a defect in the seatbelt buckles for this vehicle. When I first purchased it in July 2021 they had to replace one seatbelt buckle and now a second one stopped working. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | When the car is idling and you place the car from drive to park, it gives you an error message "shift in park" and and will allow you to kill the engine but the alarm goes off. You don't know if the car is still in drive or still in park. There are two service bulletins on this. 19-NA-206 is one. GM knows there is a safety defect and should issue a recall for a car that can't tell you safely if it's in park or drive. my car is being worked on for this at Hendrick Chevrolet in Cary nc. happens multiple times a day. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | The issue is that after driving the vehicle when it is shifted into park the transmission fails to recognize that it is in park and sends a message to the screen to shift into park. It appears to be related to a buildup of material on the contacts for the sensor. The situation can usually be overcome by wiggling the shifter until the contacts make a proper connection. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | Auto stop continually stops but delays to turn on. Service esc goes on and off even after being fixed. Several Mechanics have “fixed” this issue but it still happens. This is going to cause a serious accident. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When placing into park , message coming displays place in park, after many attempts it shifts into park, but has rolled into roadway while in park. | Crash: Yes Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | When shifted to park and trying to turn off car light comes on saying vehicle needs to be in park. Additionally when stopped at a light when letting off of break and pushing on gas transmission will not in gauge for several seconds than goes and causes tires to peel out. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN,FUEL/PROPULSION SYSTEM | 2019 Chevrolet Traverse having "shift to park" error when shifted into park and it will not turn off. I am not able to shut down my vehicle occurs, which is at random but with more frequency lately. I often have to turn car on, put into reverse and repeat the process, or jiggle the gear shifter to get it to turn off. I have read this is a common issue and GM is being sued in a class action lawsuit because of it. My dealership isn't acknowledging it and wants me to pay to have it completely replaced. I have also read it gets worse in most cases and in some cases causes the vehicle to shift into gear accidentally or drains the battery completely because it thinks the car is in drive and stays on. Possibly related, the vehicle is starting to "buck" when in slow acceleration/shifting automatic gears. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | I get “shift to park” warning even when car is in park. I have to jiggle the gear shift In order for it to recognize it is in park. | Crash: No Fire: No | Unknown |
| Aug 2022 | SUSPENSION | BOTH REAR TOE LINKS WERE CORRODED AND HAD TO BE REPLACED AT 38,000 MILES. THIS IS A KNOWN PROBLEM AS THE SERVICE TECH SAID HE HAD SEEN IT IN THE EQUINOX AS WELL. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND INJURY BY CAUSING THE VEHICLE TO VEER UNCONTROLLABLY DUE TO LOSS OF STEERING. THERE IS ALREADY A RECALL FOR SEVERAL GM VEHICLES. THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2019 TRAVERSE. THE REPLACEMENT OF THE TOE LINKS AND THE COST OF THE WHEEL ALIGNMENT THAT IS REQUIRED SHOULD BE COVERED. https://gmauthority.com/blog/2022/01/gm-expands-chevy-malibu-buick-regal-and-lacrosse-toe-link-recall/ https://static.nhtsa.gov/odi/rcl/2021/RCSB-21V633-9123.pdf | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | Vehicle has a shift to park error and doesn’t recognize when the car is in park so will not allow the vehicle to turn off. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | The contact owns a 2019 Chevrolet Traverse. The contact stated while parking the vehicle, the gear shifter was shifted to park(P) however, a message to “Shift to park” was displayed. The contact stated that the vehicle failed to turn off. The contact stated that after several attempts the vehicle turned off. Additionally, the lock button had to be pressed several times before the vehicle responded. The vehicle was not diagnosed; however, an appointment was scheduled. The manufacturer was contacted, and a complaint was filed. The failure mileage was 43,550. | Crash: No Fire: No | 43,550 |
| Jul 2022 | POWER TRAIN,SEAT BELTS,UNKNOWN OR OTHER | I was driving to take my daughter to school and my truck made a loud click noise and it sounded accelerated and it won’t go more then 10 miles per hour which almost made a car crash me . Also the pass anger seat belt does nit work properly | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | Driving through Arizona desert and California desert, air conditioning went out. On Monday, contacted Mission Bay Chevrolet to get AC repaired. Dealership and service rep were excellent but this AC should not have failed at 39,151 miles. Diagnosis showed that Compressor clutch pulley melted freezing the compressor. I can only thank God that I had an extended warranty. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | The vehicle does not recognize P even thought it says it is shifted into park. Have to start , stop and move lever several times. Dealer recognized and says they have seen several of these issues , but since the car is out of warranty they won’t fix. I don’t know if the car is actually in P or not and I’m scared. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | About one month ago, I began receiving a "Shift to Park" message in error when powering off my car and in park. There is no way to override the message, during which the car remains on and there is a loud beeping noise. I have to power the car back on and manipulate the sensors to make the "Shift to Park" message go away - and this doesn't always work or takes several times. In addition to the obvious concern, I'm also concerned about my car's battery every time this happens. I have young children and am afraid to drive my car right now because of this issue. We bought out our lease in May and our Warranty expired about three months ago and Chevy is refusing to fix the defected part. Chevy is aware of this problem in older and other 2019 vehicles, they have yet to recall the 2019 Traverse. I took my car to a local mechanic to replace the faulty wire, with the same wire which will likely cause the same issue in a matter of time. Consumers should not be responsible for unethical practices. Please hold Chevy accountable for their poor choices! | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | When car is shifted into park, there is an error saying that the vehicle is not in Park and the lights and warning chime turns on. It happens 90% of the time. I can move the shifter back and forth and some times it will stop and work properly. I can also try to move the shifter while in park without moving into another gear and that might work but it may take 5 -10 tries. Do a google search and you'll find lots of threads on bad Gen 2 shifters for this year and Make/Model. No warnings prior to malfunctioning. Shift to Park Issue with warning light and message error - shift to park. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | The vehicle gives a message of "Shift to park" but the vehicle is in park. This is a safety issue and could cause harm to somebody if the vehicle does not think it's in park and start's rolling. It also doesn't let the vehicle shut completely off because it thinks its still in drive! There are alot of forums and complaints on this issue. Local dealership states yes we have heard of this issue BUT "It's not on a recall list yet and also not covered under warranty" This should be a recall and fixed by Chevrolet without charging customers $400-$1,000 to fix a BIG issue with numerous vehicles. PLEASE HELP WITH THIS KNOWN ISSUE | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN | We constantly got the message to "Shift to Park" even though the indicator showed we were already in Park! We had to shift to Drive and back into Park several times before our car recognized that we were already in Park. We could not turn the car off until the system finally realized that we were in Park. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN | When I shift to park and turn off my Chevy Traverse the warning light comes on to shift to park except my Chevy Traverse is in park. This happened last night and it doesn't happen every time I turn my Chevy off. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Transmission shifting erratic. Rpm is high and shifting is delayed. Delay in acceleration when car is in movement. Parking gear sensor is not working. Shows on dash to put car in park. When car is already in park. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | On June 12, 2022, after stopping for gas, my car did not want to start back up. I put my foot on the brake and pushed the start/stop button, but the engine struggled to come on. It did a similar thing a week before, but on that time when I pushed the button to start the car, all of my lights came on and my radio, but my air conditioner delayed in coming on. When I put the car in drive to go, nothing happened and I realized the engine never started. I pushed the start/stop button again and everything shut off and then back on and I was able to drive. For almost a year now, I have had issues with the auto stop feature when I'm at a stop light/sign. When I try to take off again, it delays on letting me move. This is also when my car will jerk or jolt as I start to drive. I took it to the dealership to look at the problem and was told there may be something with the fuel system. All they did was flush the system, but the problem didn't stop. I am seeing reports online of similar things happening to other 2019 Traverse owners. This concerns me because what happens when my car decides not to start again and I'm in a busy area? What happens when my family is with me and it doesn't want to go or it shuts off at a stop sign or light and we're in crash? I am making an appointment with another dealership, but with how many other drivers seem to be having problems, this seems to be a manufacturer issue and needs to be taken care of by them. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN | The gear shift won't register as being placed into park. It often requires multiple on/off cycles of the vehicle along with repeated shifting into drive/park. Preliminary research showed it as a unique problem to this setup. I believe the safety risk is present by the inability to confirm successful changing of gears. | Crash: No Fire: No | Unknown |
| Jun 2022 | VISIBILITY/WIPER | My complaint is in regard to the climate control system on my 2019 Chevy Traverse. I chatted with Will of the Chevrolet Customer Service Center on October 10, 2021. The problem is that the system will not keep the windshield clear of fog in certain weather conditions. During the chat, Will said that he couldn't do anything unless I had taken the car to the dealer. I believed it is a design flaw, because my son owns the same model and year of Traverse and has the same complaint. (I have previously owned 2009 and 2012 Traverses and did not experience this problem.) The next time I took the car to my dealer for service 12/14/2021, I told the service dept about the problem. According to the service request: "All functions working as designed at this time." The service manager told me that this is a common complaint. He suggested using the "Max Defrost" button (which bombs the driver with air), turning on the AC to take the humidity out of the air, and turning up the temperature. We have had this fogging happen at many times. but is not something that can be replicated, because it is dependent on the weather. The time I complained in October 2021 was particularly scary, because I was bringing my husband home from surgery late at night from Montefiore Hospital in Pittsburgh. The hospital is about 2 hours from our home and is not a trip we make on a regular basis. It happened on Friday, May 6, 2022 again, when my husband was going to Monroeville, PA for a check-up with the vascular surgeon. It was one of those "all day rains" and the temperature was in the 52-58 degree range. I think we both had a stiff neck the next day after having the Max Defrost blasting all the way to Pittsburgh and back. | Crash: No Fire: No | Unknown |
| Jun 2022 | POWER TRAIN | I get ‘Shift to Park’ message and constant dinging when car is placed in park and turn off ignition. After doing some research, this seems to be a common issue with various 2016-2020 Chevrolet vehicles. I am hopeful that this will be covered under my vehicle warranty from the dealer, but we should not have to hassle with that if GM is well aware of the issue in many vehicles. A recall should be issued and GM should cover to replace and repair back to proper working order. When many people spend a year's salary or more on a brand new vehicle and it doesn't even last them two years, that is not right. I only have 24,000 miles on my vehicle and this should not be an issue I am having to deal with right now. GM needs to step up and take care of this issue immediately. | Crash: No Fire: No | Unknown |
| May 2022 | POWER TRAIN | The contact owns a 2019 Chevrolet Traverse. The contact stated while driving approximately 65 MPH, after releasing the accelerator pedal, the vehicle downshifted with a loud thud. The contact stated that the loud thud also occurred while shifting into reverse(R). Additionally, the contact stated that while driving through a puddle of water, the all-wheel drive feature engaged, and the transmission vibrated and made a loud grinding noise. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed; however, the mechanic found no fault with the transmission. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No | 78,000 |