Complaint volume
389 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
389 consumer-submitted complaints on record for the 2019 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
389 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 91 complaints, with an average reported failure mileage of 46,407 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
389 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2023 | UNKNOWN OR OTHER | THE SHIFT TO PARK ILLUMINATIONS COMES ON WHEN I STOP AND PUT THE SHIFT LEVER IN PARK POSITION. THIS APPEARED APPROXIMATELY 1 WEEK AGO FEBRUARY 10, 2023. IT IS STEADILY GETTING MORE FREQUENT.SOME TIMES THE CAR WILL NOT TURN OFF UNTIL IT IS BACKED UP SEVERAL TIMES AND THE WARNING GOES OFF .THE CAR IS SCHEDULED FOR REPAIR BEFORE FURTHER TRAVEL IS TAKEN.THE DEALERSHIP HAS STATED THAT IT NEEDS A NEW SHIFTING HARNESS. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ELECTRICAL SYSTEM | 1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | Bought car 3 days ago . Everything was fine. Parked in parking spot at grocery store today and dash said “shift to park” even though shifter was in park. Jiggled it, warning went out. Got to work an hour later and it happened 3-4 times. This is very concerning ! I have two small children and when this happens I cannot lock my car or leave it. | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER,BACK OVER PREVENTION | Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | When I shift the vehicle from "gear" to "park" the electric system does not register that the car is in "park". I receive a message on the dash (Shift Vehicle to Park) when my vehicle is already in "park". If I try to get out of the car with the dash stating to (Shift Vehicle to Park) the horn starts to beep. I have to keep putting the car in and out of gear and eventually it will electronically realize the vehicle is in "park". Sometimes it takes one or two tries for it to turn off and I can exit my vehicle or it has taken me 10 minutes of continuing to put the car in and out of gear. This started a few weeks ago and has slowly gotten worse. My Traverse is currently at Chevrolet to get fixed and I was quoted $692 plus tax to repair the issue. I have googled this issue and found this same problem posted dating back to 2020 yet this still is not a recall 3 years later. When I called/ dropped off my Traverse at Chevrolet they knew exactly what was happening without me fully explaining. This is a known issue that they stated was a transmission emergency and I was offered a same day appointment vs. waiting for a normal appointment for two weeks. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM | 3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | When I put my 2019 Traverse in park, it gives a shift to park error message, even though it IS in park. I can't shut it off so I put the gear shift in drive and back to park a few times and the message would finally go away and let me shut it off. The problem is constant now. Very frustrating!! Now I'll have to take it to the dealer and hopefully they can fix it and without me having to take it in again to be fixed. And my warrant is expired now (42 months) so I'll have to pay for an expensive electrical fix. I've done some research and a lot of people are having this issue. Why hasn't there been a recall issued yet??? | Crash: No Fire: No | Unknown |
| Dec 2022 | SEAT BELTS,SERVICE BRAKES | We bought the Chevy Traverse from Eagle Pass, Texas AutoWorld Dealership. We test drove the vehicle and made the car dealer aware that some of the seatbelts were not functioning and also that the breaks were making a screeching sound. The car dealer made notes and said he would have the seatbelts and brakes looked over at a later time. We. Still bought the vehicle and followed up with the dealership only to be told the car sales man no longer works there and that we would be charged a fee for having the seatbelts looked at totally disregarded the break issues. Now we have a newer vehicle but with faulty seatbelts and breaks. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | 2019 chevy traverse check engine light came on then went off for a couple of weeks. The engine light came back on and I took it in to dealership. They found code p0420 which is fail code catalytic converter. They call me to shop an showed me a leak on pipe near a weld which was cracked no sign of someone causing damage to it just a cracked weld. This pipe was directly under the passenger and driver which could have been causing the gasses to leak into the vehicle. This carbon monoxide could cause safety risks to passengers. I contacted General motors about this issue and they investigated it but said it was not covered so I paid out of my pocket for the repair which cost $1600 . | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | Vehicle was in driveway at slight incline. Vehicle was able to be shut off while in drive and rolled backwards. No warning to shift to park | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM | When the car is in Park, it gives a shift to park error, even though it is in Park. It began about a week ago. I use to be able to wiggle the gear shift a bit and it would go away. Now the problem is constant. And you can’t just ignore it as it beeps and the lights stay on draining the battery. | Crash: No Fire: No | Unknown |
| Nov 2022 | AIR BAGS | My wife and I were t-boned in the front end of our 2019 Chevy Traverse. I am familiar with how airbags operate and the force necessary to activate the trigger switch. At the force we were hit, the airbags should have deployed. None of the airbags worked. The car that hit us was totaled. Their front end was completely demolished to the firewall and all airbags were deployed. Our car had $11,000 plus worth of front /side damage. Our bodies are recovering from injuries we should not have sustained if the airbags were functional. We will be contacting the dealer. | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |
| Nov 2022 | STEERING,UNKNOWN OR OTHER,BACK OVER PREVENTION | On 10-31-2022 my Chevy app sent email that my vehicle was experiencing starter engine issues and that my vehicle could not start. Except my vehicle was starting and being driven at the time. Shortly after that my vehicle gave notification by dashboard that my steering assist was reduced and to drive carefully but I am not aware of having that feature or how it was reduced in the first place. On 11-1-2022 my vehicle was being reversed into parking and the camera view displayed the scene as if my course was clear but I was not and the vehicle collided with a pole. I’m not sure how this is even possible but I no longer feel this vehicle is safe for me and my family. | Crash: Yes Fire: No | Unknown |
| Oct 2022 | FUEL/PROPULSION SYSTEM | On our 2019 Chevy Traverse, the check engine light came on and off several times over the last couple of weeks. After filling up with gas, it would often take 4 to 5 times to get the engine to start as it would keep stalling out after starting. Additionally, on two separate occasions the car stalled out unexpectedly - once while turning onto a road out of a parking lot that almost caused us to get hit, and a second time while in a round-a-bout. The car was checked by a Chevy dealer and it was found that there was a bad purge valve creating this issue. This had previously been recalled on earlier model year Traverses, but not for 2019. It appears this is still an issue for this model year and should be addressed. | Crash: No Fire: No | Unknown |
| Oct 2022 | STEERING | This morning, the steering system went out on me, all of the sudden while driving down the road the steering stop working and was unable to control vehicle. Lights came on on the dash. Telling me that to be careful, going into safe mode problem with steering column. This was a very horrifying moment, as the truck was doing all over the place and was unable to take steering control. I was blessed to be alone on the street and manage to side park on the curve. I cannot image if this would happen in the freeway in high speed. Now I am afraid, this safety issue must be addressed by the chevy company/dealer as it is a safety issue and a high risk where lives can be lost!!!! | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | When shifting to park, the car indicates that the car has not shifted and has not engaged the parking break. The car remains on and has rolled back as a result. The dealership refuses to acknowledge the problem and it is endemic with General Motors vehicles across the family of brands. | Crash: No Fire: No | Unknown |
| Oct 2022 | SEAT BELTS | The seatbelt buckle in the middle row jams and makes the seatbelt unusable. I took the vehicle to the dealer and was told I had to pay for this repair when this is clearly a safety issue that Chevrolet should take care of. There is a defect in the seatbelt buckles for this vehicle. When I first purchased it in July 2021 they had to replace one seatbelt buckle and now a second one stopped working. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | When the car is idling and you place the car from drive to park, it gives you an error message "shift in park" and and will allow you to kill the engine but the alarm goes off. You don't know if the car is still in drive or still in park. There are two service bulletins on this. 19-NA-206 is one. GM knows there is a safety defect and should issue a recall for a car that can't tell you safely if it's in park or drive. my car is being worked on for this at Hendrick Chevrolet in Cary nc. happens multiple times a day. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | The issue is that after driving the vehicle when it is shifted into park the transmission fails to recognize that it is in park and sends a message to the screen to shift into park. It appears to be related to a buildup of material on the contacts for the sensor. The situation can usually be overcome by wiggling the shifter until the contacts make a proper connection. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | Auto stop continually stops but delays to turn on. Service esc goes on and off even after being fixed. Several Mechanics have “fixed” this issue but it still happens. This is going to cause a serious accident. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When placing into park , message coming displays place in park, after many attempts it shifts into park, but has rolled into roadway while in park. | Crash: Yes Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | When shifted to park and trying to turn off car light comes on saying vehicle needs to be in park. Additionally when stopped at a light when letting off of break and pushing on gas transmission will not in gauge for several seconds than goes and causes tires to peel out. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN,FUEL/PROPULSION SYSTEM | 2019 Chevrolet Traverse having "shift to park" error when shifted into park and it will not turn off. I am not able to shut down my vehicle occurs, which is at random but with more frequency lately. I often have to turn car on, put into reverse and repeat the process, or jiggle the gear shifter to get it to turn off. I have read this is a common issue and GM is being sued in a class action lawsuit because of it. My dealership isn't acknowledging it and wants me to pay to have it completely replaced. I have also read it gets worse in most cases and in some cases causes the vehicle to shift into gear accidentally or drains the battery completely because it thinks the car is in drive and stays on. Possibly related, the vehicle is starting to "buck" when in slow acceleration/shifting automatic gears. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | I get “shift to park” warning even when car is in park. I have to jiggle the gear shift In order for it to recognize it is in park. | Crash: No Fire: No | Unknown |
| Aug 2022 | SUSPENSION | BOTH REAR TOE LINKS WERE CORRODED AND HAD TO BE REPLACED AT 38,000 MILES. THIS IS A KNOWN PROBLEM AS THE SERVICE TECH SAID HE HAD SEEN IT IN THE EQUINOX AS WELL. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND INJURY BY CAUSING THE VEHICLE TO VEER UNCONTROLLABLY DUE TO LOSS OF STEERING. THERE IS ALREADY A RECALL FOR SEVERAL GM VEHICLES. THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2019 TRAVERSE. THE REPLACEMENT OF THE TOE LINKS AND THE COST OF THE WHEEL ALIGNMENT THAT IS REQUIRED SHOULD BE COVERED. https://gmauthority.com/blog/2022/01/gm-expands-chevy-malibu-buick-regal-and-lacrosse-toe-link-recall/ https://static.nhtsa.gov/odi/rcl/2021/RCSB-21V633-9123.pdf | Crash: No Fire: No | Unknown |