Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
398 consumer-submitted complaints on record for the 2019 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 2 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 95 complaints, with an average reported failure mileage of 46,800 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
398 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2023 | UNKNOWN OR OTHER | There are apparently 2 holes in my exhaust from the front exhaust pipe issue. The mounting bracket on the front exhaust pipe separated from the pipe, a hole developed because of this. This is a 2019 traverse, 54,000 miles. Should not have exhaust pipe issues. I took it in the dealer, they said they can fix part of this under warranty but the other part of this fix cost $1,600. I've had this car 1 year and again it's a 2019. Curious why GM would only cover part of this fix and make us pay for the other part. This was ALL caused by the same issue, confirmed by the dealer. GM is looking to see if they can assist in paying for this but I would like to still report this because people should not have to pay out of pocket for a terrible design flaw. And is this going to happen again? will it be covered? | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | Shift to park error message after shifting into Park. Required replacement of wire harness which dealer was aware. Seems to me that should be a recall item. | Crash: No Fire: No | Unknown |
| Aug 2023 | SUSPENSION | Nothing has happened to date. Dealership said that I need two new rear toe adjustment links when the car has less than 50,000 miles, no accidents, 1 owner, and properly maintained. This is a known issue with GM cars including Buick LaCrosse, Buick Regal, Chevrolet Malibu, GMC Acadia, Cadillac XT5, and Cadillac XT6. The Chevrolet Traverse needs to be added to this recall as numerous customers have run into the same issue. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | After one shifts the car in park and stops engine, a display warning and beeping sound starts stating "shift to park". Even though car is already in park. The beeping sound and message does not go away or quits. One cannot exit vehicle. Incorrect error and display messages and audio warnings are misleading and can lead to unknown safety concerns... The problem is repeatable and is occuring more frequently. The only way we have been able to "leave/stop" the car, is to repeatedly start car, shift into gear, shift into park and stop car engine. After 4 or 5 times, the car finally stops with no incorrect safety warning and beeping, and we can exit the car. Sometimes we have to drive a short distance to clear up this safety concern/issue. | Crash: No Fire: No | Unknown |
| Aug 2023 | SUSPENSION | I just had the vehicle inspected and was shocked to find out that the rear trailing arms links or toe links failed inspection. Both the right and left side in the rear failed inspection. This was also causing the vehicle to be out of alignment. From these failed parts could've also caused a potential accident. The vehicle is only 4 years old and it has less than 40,000 miles on it. I believe these rear suspension parts failing this early is unacceptable. I also heard from my local dealership that this is a common problem among a couple models as well. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | The contact owns a 2019 Chevrolet Traverse. The contact stated that after shifting to park(P), the message "Shift to Park" was displayed, and the vehicle failed to shut off while depressing the PUSH START/STOP switch. The contact stated that the battery was drained due to the failure. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The approximate failure mileage was 39,000. | Crash: No Fire: No | 39,000 |
| Aug 2023 | UNKNOWN OR OTHER | When putting car in park it does not recognize it is in park. The car has to be reversed, pulled forward and turned off & if that doesn't work then out into neutral & turn off. This has to be done numerous times before it recognizes it is in park. It happens often. | Crash: No Fire: No | Unknown |
| Aug 2023 | SUSPENSION | Both rear toe links and alignment. Vehicle has had a slight clicking or clinking sound coming from back. (Very quiet). During high speeds, such as highway use, vehicle appears to move back and forth more than expected while driving, and feels like its "rough running" as if something on suspension system is working harder at a higher speed. Dealer said this can cause excessive swaying of vehicle at higher speeds and therefore can cause accidents at these high speeds, especially on a highway road system. History: Bought pre-owned vehicle back in June 2022. Within 6 weeks, took into dealer FIRST time to have diagnosed amd repaired (both rear toe links and alignment). Dealer did replace the toe links, and stated vehicle was required to have a 4-wheel alignment after replacing, but that we as the owners were liable for cost of alignment. Extended warranty said that alignment should have been covered, dealer again said "No, wasn't part of the warranty or repair". I confirmed that it was absolutely necessary to perform this alignment. 12 months later, we took vehicle into dealer again for same sounds (soft or quiet clinking in back of vehicle) who stated both rear toe links are loose (again) and vehicle is required to have a 4-wheel alignment. Our warranty will again cover the rear toe links, but NOT THE alignment. Per the labor guide that the dealer uses for repairs and per our warranty, if a 4 wheel alignment is REQUIRED in order to replace the rear toe links, the alignment is supposed to be covered under warranty. DEALER is stating No. Both dealer and warranty company have access to the same Labor Guide information. This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue. Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occuring, even multiple times on a yearly basis. It's expensive, several hundred dollars alone. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Shift to park problem. When the car is in park there is an error message stating ‘shift to park.’ I am unable to get out of my car, the car does not turn off or lock and I am trapped in my car in Florida heat with a car beeping or honking if I leave it | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | I am joining the ever growing list of Chevy Traverse (2019) owners who are experiencing the "shift to park" problem. When I turn off the vehicle, a message appears on the screen that I must shift to park even though the car is in park. As of now, I can usually jiggle it into place or move the car out of park and try again, but this is a safety issue I can't ignore. The dealer tells me they know of the problem and I am scheduled to have it repaired (or so they say?) at a cost of $425 plus tax. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Error message pops up saying shift to park. With this message on, the car will not shut off. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Transmission says it’s not in park, but it is. This is an ongoing issue with GM vehicles but my vehicle is out of warranty and “doesn’t fit in the vin break” of the TSB. If this is a known issue, and it’s a safety issue, there needs to be a recall | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ELECTRICAL SYSTEM | When vehicle comes to a complete stop once auto stop engages vehicle turns off completely. Unable to start again after many attempts. Vehicle always needs to be towed back to the dealership. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The car has continued issues with the “Shift to Park” defect that prevents drivers from shutting off and locking their vehicles. This keeps happening when the car is in park and for some reason doesn't read that it is. This a tremendous issue with this vehicle that GM should be covering because it's for multiple models and a huge safety concern. Customers should not be spending any money out of pocket for this safety concern that needs to be rectified by GM. Car currently at the dealer to get issue fixed to be told that this is a huge known issue that GM refuses to issue a recall on and that they have seen many vehicles come in and they have to replace the unit at the customers cost which is not fair. I've only had this vehicle for one year and no reason I should have had this many issues with this vehicle and such a big one that isn't covered. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Shift to park feature has starting failing. Causing several issues, the vehicle won’t let you turn it off or lock it. It is does not register that it is in park making it a hazard. There has been a high rise of this exact issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,SERVICE BRAKES,ENGINE | My vehicle has been displaying a ''shift to park" message. The message appears when I put the vehicle in park. When I go to turn off the car the vehicle will not turn off. Sometimes If I giggle the gear shifter violently enough the car will turn off. I have had leave my car running on multiple occasions. Woken up to dead battery's because my car WILL NOT TURN OFF. I have taken the vehicle to the dealership on 3 occasions to be looked at. The first time it was noted and I was told they couldn't look at it. The second time My vehicle needed all new transmission work ( on a 2019 model car) but was told since they couldn't recreate the shift to park message they couldn't do anything about it. The 3rd time they were able to recreate the issue but wanted me to pay $1k+ for ''fix'' the problem. But the fix was just to turn off the display message. My vehicle will not turn off. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | Shift into park message just started coming on even though car is in park. There are numerous complaints and lawsuits online regarding this. You have to jiggle the shifter to make it go away. Waiting for a response from local dealer regarding a quote to fix issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | When the car is in park the vehicle does not believe the vehicle is in park and will not turn off. There is a service bulletin from GM about the issue but has not been recalled. You must press the start button and shift into a gear at least ten times before the shift to park error goes away. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | When my vehicle is in park my vehicle will not turn off and an error comes on my screen and says shift to park. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | I PURCHASED THE TRAVERSE IN MARCH 2023 AND TRULY ENJOYED IT. BUT IN THE LAST WEEK IT HAS BEEN GIVING PROBLEMS TO PUT IT INTO PARK AND TURN OFF ENGINE, IT KEEPS SAYING TO "SHIFT TO PARK" AND I HAVE TO RESTART AND CHANGE GEARS TO REDO THE PARKING IT MAY BE THE GEAR BOX NOT OPERATING CORRECTLY, AND IT WILL CONTINUE TO DO THE "SHIFT TO PARK" MESSAGE UNTIL I HAVE TO KEEP REDOING THE PARKING AND EVENTUALLY IT WILL STOP. I AM SO WORRIED IT WILL COME OUT OF PARK AND ROLL DOWN THE DRIVEWAY TO STREET, AS I HAVE A SLANTED DRIVEWAY AND NO OPTION TO PARK IN STREET. COULD YOU PLEASE ADVISE ME IF THERE IS A RECALL TO REPAIR THIS. MY DAUGHTER SAID SHE SAW A NOTICE OF IT ON HER PHONE BUT I COULDN'T FIND IT. I AM 75 YRS OLD ON LIMITED INCOME AND DONT WANT TO HAVE ANY ACCIDENTS OR CAUSE ONE. THANK YOU | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | The vehicle has a bucking motion while accelerating from stop up to speeds in excess of 25 mph . The bucking only occurs while shifting. The cars RPMs drop during this bucking and the vehicle comes close to stalling. The vehicle has 42,000 miles on it. Dealership is saying this is common in all traverse Ciocca dealership Lawrence township NJ but changed transmission and still bucking they said they cant do nothing and keep driving it till 1500-2000 miles | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ENGINE | Car keep having message “shift to park” this is dangerous issue and should be covered in the warranty why isn’t this covered. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | Put the car in park and turn off and I get a Shift To Park message although the car is already in park. After researching, this appears to be a very common problem on these vehicles. Why is there not a recall to have this fixed? Although my car only has 28,000 miles, it is outside of the 3 year warranty. I transport children every day and it's frustrating when I can't get out of my car until I figure out how to get the message to go away. Shame on Chevrolet! Have an appointment with dealership in the morning! | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | Car died in middle of intersection. Had it towed to repair shop and replaced starter and 350 AMP fuse. Had car back for less than a week and the exact same issue occurred at a stop light. Had it towed to same repair shop and after checking all wiring mechanic found teeth missing on flywheel which broke the brand new starter. Mechanic states entire engine has to be removed in order to replace flywheel. | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN | When you put the transmission into park, but the Driver info screen comes on and asks you to shift to park as your shutting the Traverse down. I did have it to my mechanic for an oil change and he checked the tranny cable and said it was ok. He had to like wiggle the shifter to get screen to clear. He said it may be electrical. I have a appointment at a transmission shop but it isn't for a couple weeks yet. | Crash: No Fire: No | Unknown |