Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Silverado Complaints
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
1024 Total complaints
27 Crash reports
7 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Silverado complaints?
27 Crash
7 Fire
12 Injury
0 Fatality
77 Towed
13 Medical attention
What are the most common 2019 Chevrolet Silverado complaint categories?
ENGINE 193
POWER TRAIN 183
SERVICE BRAKES 66
UNKNOWN OR OTHER 57
ELECTRICAL SYSTEM 50
POWER TRAIN,ENGINE 47
ENGINE AND ENGINE COOLING 35
STEERING 23
ELECTRICAL SYSTEM,SERVICE BRAKES 14
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 12
1,024 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2021 | SERVICE BRAKES | We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the Customer Satisfaction Program . It is sitting at the repair shop as we speak with almost $1000 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES, AIR,POWER TRAIN | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000. | Crash: No Fire: No | 12,000 |
| Oct 2021 | ELECTRICAL SYSTEM | 2Ø19 CHEVROLET SILVERADO 4WD LTZ CREW VIN [XXX] Purchased: Royal Chevrolet (now Parks Chevrolet) 4502 West Broad Street Richmond, Virginia 23230 (804) 521-5300 In Service: 1 November 2019 Warranty Period: 1 November 2019 - 31 October 2022 Issues and History: Issue I-- When starting vehicle, radio comes on at full volume for one to two seconds. History I-- Prior to July 2021, never heard this noise. Beginning in mid-July 2021 with a mileage of approximately 3400 miles, the radio would blare full volume upon starting the vehicle. This occurred sporadically at first, but the event would happen more often as time went by. The protocol used for shutting down the vehicle is as follows: a.Place gear shifter in Park. b.Engage electronic brakes. c.Completely turn off Climate system. dCompletely turn off Entertainment Console (Audio, et cetera). c.Turn off exterior lights. f.Turn off engine. g.Remove FOB with person. h.Exit vehicle and shut door(s). i.Engage locking and alarm systems twice with FOB. The Settings for the Vehicle Sounds is zero volume and no button feedback. Therefore, the radio should NOT activate except when engaged manually, and certainly not when the vehicle is starting and certainly not at full volume. The vehicle was taken to Parks Chevrolet on Wednesday, 29 September 2021, where the Service Department retained the vehicle for two days trying to diagnosis this issue. We picked up the vehicle Thursday afternoon, 30 September 2021. Friday morning, 1 October 2021, the vehicle was used, and upon starting, the radio blared at full volume for several seconds. The vehicle was not used Saturday. Sunday, 3 October 2021, the vehicle was used for a short trip to Eastern Henrico County's Osborne Landing. Although the radio did not blare when first starting the vehicle, it did blare for several seconds at the boat landing having sat for an hour. The vehicle was used only three times during the week of 4 October through 10 October 2 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN | Truck lunges forward sometimes. It will work properly most of the time and then after stoping , when you tramp on the gas it will hesitate then lunge forward. As I said most of the time it works properly. I consider this a very real hazzard, has been doing this for months. One day at my golf club while pulling into my parking spot,a tight fit, I had to back up to get into my spot. When I tried to go forward it had about a two second hesitation then squealed the tires. I have witnesses. My dealer says everything with the truck is normal after they inspected it . The internet is full of the same thing from other owners of the same truck. | Crash: No Fire: No | Unknown |
| Sep 2021 | STEERING | Vehicle has 30,000 miles. Started the Vehicle in the morning and for no apparent reason the power steering was out. Error messages on the Dash were Service Power Steering and Service ESC | Crash: No Fire: No | Unknown |
| Sep 2021 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck. | Crash: No Fire: No | Unknown |
| Sep 2021 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019. | Crash: No Fire: No | Unknown |
| Sep 2021 | SUSPENSION,POWER TRAIN,ENGINE | My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family. | Crash: No Fire: No | Unknown |
| Sep 2021 | UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE | Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it. | Crash: No Fire: No | Unknown |
| Aug 2021 | ENGINE | Thousands of these vehicles have Engine Lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the AFM 5.3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous. | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | Clarity of the back up camera is very cloudy or not clear at all | Crash: No Fire: No | Unknown |
| Aug 2021 | SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SEAT BELTS | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70. | Crash: No Fire: No | 70 |
| Aug 2021 | TIRES | We were driving on the interstate and all the sudden my driver’s side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/R18. | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN | When backing out of the driveway and shifting from Reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to Patriot Chevy in Warminster, Pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed. | Crash: No Fire: No | Unknown |
| Aug 2021 | TIRES | The Contact owns a 2019 Chevrolet Silverado 1500 equipped with Bridgestone tires, Tire Line: Dueler All Terrain, Tire Size: 275/60/R20, DOT Number: 7X0RXD1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423. | Crash: No Fire: No | 26,423 |
| Jul 2021 | SERVICE BRAKES | Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out. | Crash: No Fire: No | Unknown |
| Jul 2021 | STEERING | I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle. | Crash: No Fire: No | Unknown |
| Jul 2021 | AIR BAGS,SERVICE BRAKES | Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up | Crash: No Fire: No | Unknown |
| Jul 2021 | SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES | check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing. | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM | Rear back up camera continues to error need servicing. | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | Vehicle was parked and not running. I got into the vehicle and started it. I proceeded to put the vehicle in reverse and backed my truck up out of a parking spot. I then put the vehicle in drive. The vehicle started to go in reverse when I began to accelerate. I then put the vehicle back in park and then back into drive. The truck again started to go in reverse when in the drive position and I tried to accelerate and go forward. At this point the truck's check engine light came on. I put the truck in park, turned the vehicle off for a moment. I then turned the truck back on and again shifted it to drive and the truck went forward. We took the vehicle into the shop to have the codes run but a braking system code was the only thing that came up. The dealership said they will begin looking into it and the vehicle will be serviced soon. Safety Concern: That if we were in a parking lot and placed our vehicle in drive and it actually goes in reverse, we could have harmed someone behind us or damaged someone's vehicle/home/etc. I also worry there may be other issues that arise that could pose a safety concern since we don't really know what is going on. | Crash: No Fire: No | Unknown |
| Jun 2021 | SEAT BELTS | My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal. | Crash: No Fire: No | Unknown |
| Jun 2021 | SERVICE BRAKES | Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM | Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash StabiliTrack failure Trailer Braking System failure Steering assist is reduced, caution should be used while driving. Sitting in Park, the steering wheel jerks - untouched Reduced Engine Power warning is displayed All analog gauges go to 0 and bounce on and off Check Engine Light illuminates StabiliTrak warning light illuminated AC disabled If this occurs while driving The engine runs rough, especially just off idle. Putting the transmission in L5 to eliminate AFM, does not help. While driving the truck has experienced Loss of engine power, almost stalled Total loss of power assist steering Near zero manual steering capability. StabiliTrak warning light will often go off after ~ 30 minutes The Check Engine light will remain on after failure but will go out when the vehicle sits overnight" Failure not imminent when the truck has been in the shade | Crash: No Fire: No | Unknown |