Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Silverado Complaints
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
1024 Total complaints
27 Crash reports
7 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Silverado complaints?
27 Crash
7 Fire
12 Injury
0 Fatality
77 Towed
13 Medical attention
What are the most common 2019 Chevrolet Silverado complaint categories?
ENGINE 193
POWER TRAIN 183
SERVICE BRAKES 66
UNKNOWN OR OTHER 57
ELECTRICAL SYSTEM 50
POWER TRAIN,ENGINE 47
ENGINE AND ENGINE COOLING 35
STEERING 23
ELECTRICAL SYSTEM,SERVICE BRAKES 14
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 12
1,024 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2022 | STEERING,WHEELS,SERVICE BRAKES | The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it. | Crash: No Fire: No | Unknown |
| Mar 2022 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000. | Crash: No Fire: No Towed | 50,000 |
| Feb 2022 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well. | Crash: No Fire: No | Unknown |
| Feb 2022 | ELECTRICAL SYSTEM | On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem. | Crash: No Fire: No | Unknown |
| Feb 2022 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it. | Crash: No Fire: No | Unknown |
| Feb 2022 | ELECTRICAL SYSTEM | I have had several check engine codes on my truck. From what what the dealership tech put in his notes there is a bulletin on this. So, gm recognizes this is an issue. The dealership had to replace several wires on my ECM wiring harness due to damage from rubbing against the harness bracket. I feel that gm should issue a recall to fix the rubbing on the harness and I feel gm should have to replace the whole harness not just the damaged wires. I feel this is a hazard for these vehicles do to being on the internet state. I feel it will cause catastrophic injuries to the occupant as well as other drivers. It's hard to guess what that would cause the truck to do especially since everything is connected to the ECM. | Crash: No Fire: No | Unknown |
| Feb 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The contact jumped the battery and was able to restart the vehicle. There were no warning lights illuminated. The contact stated that while reversing, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond. The contact stated that the failure reoccurred three times. The contact stated that the third time the failure occurred, he jumpstarted the vehicle, and the vehicle restarted; however, the engine seized. The contact stated that the trailer brake warning light and several unknown warning lights illuminated. The contact turned off the vehicle and restarted the vehicle and was able to drive the vehicle at slow speeds. The contact charged the battery overnight and was able to start and drive the vehicle the next day. The contact also stated that the Parking brake was electronic and made it impossible to stop the vehicle in the event the battery failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,800. | Crash: No Fire: No | 35,800 |
| Feb 2022 | UNKNOWN OR OTHER | 1) Temperature outside 25 degrees F 2) Used Remote Start to warm up the truck 3) Truck ran for 5-8 mins 4) After getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per TSB 14815B and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet. | Crash: No Fire: No | Unknown |
| Jan 2022 | POWER TRAIN | Transmission shuttering and rpms surging under normal driving conditions. Shifting hard and shaking the vehicle at highway speeds. | Crash: No Fire: No | Unknown |
| Jan 2022 | POWER TRAIN | Driving on state highway and truck felt like it went into neutral. Pulled to side of road and put truck in park. Put truck in gear and nothing happened. Truck would not move from side of the road. Had truck towed to dealership and was told that the transmission was burnt out and had to be replaced. 2019 Chevy Trail Boss with 90k miles and the transmission fails. Unbelievable. | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN,WHEELS,UNKNOWN OR OTHER | 1st Time I was idling for 30+ minutes, truck was also making strange knocking noises, pulled on to a major highway and rear end locked up, cars were slamming on brakes, almost got killed. Took to shop left for 2 weeks, they said they could find no issues. I assumed they fixed problem, because there was no knocking any more. 3 weeks later, was idling for about 45minutes, pulled into traffic, dark, raining, rear en locked up. Almost got killed a second time. Took in for service and left truck. This needs to be investigated before someone gets killed! | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN | The transmission don’t respond good | Crash: Yes Fire: No | Unknown |
| Dec 2021 | POWER TRAIN | I HAVE HAD 2 TIMES THAT THE TRANSMISSION ON MY VEHICLE HAS BEEN REPAIRED OR REPLACED. THE TRANSMISSION IS NOW NOT OPERABLE. MY TRUCK IS A 2019 CHEVROLET Silverado 1500 CREW CAB. THIS IS THE THIRD TIME WITH THIS TRANSMISSION. I NEED THIS PROBLEM INVESTIGATED. | Crash: No Fire: No | Unknown |
| Dec 2021 | SERVICE BRAKES | THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE REAR TIRES AND BRAKES SEIZED WITH A MESSAGE NOT TO EXCEEDED 60 MPH WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BACK INTO DRIVE MULTIPLE TIMES FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS Chevrolet Buick GMC of Puyallup 800 RIVER RD PUYALLUP WA 98371-4149 US TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. WHILE CONDUCTING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN | Truck has excessive shuddering accelerating or decelerating. According to the service person at the dealer it is a problem with moisture and the factory fluid that the truck came with. Diagnostics showed excessive TCC Slippage which requires and upgraded transmission fluid. The TCM was also reprogrammed with the latest calibrations. Total cost $654.30. | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM | VEHICLES REAR WHEELS LOCK UP AT 7 MPH. CONTINUALLY. HAD TO TOW TO DEALERSHIP. THEY REPLACED THE TCM AND THE TCCM. KNEW ONLY BECAUSE OTHER PEOPLE TOLD ME THIS IS A BIG PROBLEM WITH CHEVY'S. HAPPENED AT 36,090 MILES. WOULDN'T YOU KNOW. NOT COVERED UNDER ANY WARRANTIES. | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN | 6L80E 6 speed transmission. Vehicle slips at low speeds, under light acceleration. Sometimes when it shifts, its very hard and jerky. If this is normal designed operation, the transmission or programming needs to be redesigned. | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING | Was Driving the truck when I got a Service Power steering and Service ESC and steering wheel turned hard had no steering assist while driving on the freeway was about to hit a curve when this happened had to stop completely since I couldn’t move the steering wheel! Took it to the dealer and they said it’s something they don’t cover so now they are trying to make me pay for something I have no clue about | Crash: No Fire: No | Unknown |
| Nov 2021 | SUSPENSION,POWER TRAIN | Chirping sound coming left axle, also the transmission shifts hard and shutters down shifts hard up shifts when I put into drive it goes in hard at idle as of Monday November 22,2021 found puddle of transmission fluid on driveway, transmission is sealed can not check.told service tech about the transmission told me it was normal tired of dealing with service techs that lie to customers and that they know more than customers maybe some but not all some customer know more than they do, been building cars since I was 16, hot Rodder from way back.also have 2013 Buick LaCrosse 83,000 miles it has its 4th set of tires!!!? Came with Mitchlem tires lasted a little over 30,000 miles this is due to lack of maintenance,balance and rotation from the dealer | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off. | Crash: No Fire: No | Unknown |
| Oct 2021 | STEERING,POWER TRAIN,SERVICE BRAKES | Event in Order: -AutoStart, failure -Started with key -“Action Required” - “Steering Assist Is Reduced, Drive with Care” -“Service” - “Trailer Brake System” -“dash panel information” not available – Fuel Economy and oil life -“Traction Control light on” -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn’t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can’t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format. | Crash: No Fire: No | Unknown |
| Oct 2021 | POWER TRAIN | Same issue I had with my 2017 Colorado. Shutter/shake when accelerating between 1 & 2. Issue started around 64k miles. Thought maybe it needed the same transmission flush to the newer fluid. Dealer called after 4 days of holding my vehicle (with no loaner or rental option) to tell me that the trans needed an "update" and that it would cost me over $500 since I was over warranty at 67k. There's already a bulletin for the Camshaft Position Actuator Magnet Replacement, which supposedly memics the same issue. However the dealership says "that's not the problem". I'm sure the same trans issue with hard gear shifts is probably related to this issue now. I haven't felt the hard gear shift in a while but it would do it randomly when accelarating out of my driveway. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles. | Crash: No Fire: No | Unknown |