Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2023 | POWER TRAIN,AIR BAGS | FRONT AXEL SEPERATED FROM VEHICAL CAUSING CRASH. LEFT FRONT WHEEL ASSEMBLY FROM CV JOINT. DEFECT IN AIRBAGS, EXCESS EXHAUST SPRAYED OVER TOP OF HANDS ON STEERING WHEEL AT 9 OCLOCK AND 3 OCLOCK PISITION. CAUSED 3RD DEGREE BURNS WITH PERMINATE SCARRING AND DISFIUREMENT. CHEVY HAD IGNORED ALL ISSUES WHILE DRIVING I COULD FEEL THE TRUCK DROPA ND GET PULLED TO LEFT, WITH NO CONTROL, THEY INSULT AND IGNOR A FACT. I HAVE GRAVE CONCERNS FOR FUTURE FATALITIES . SO NOTED | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Mar 2023 | SUSPENSION,POWER TRAIN,WHEELS | 2019 CHEVY SILVERADO 1500 FRONT LEFT AXEL SEPERATED FROM VEHICLE ON FREEWAY CAUSING ABRUPT JERK TO LEFT CASING TRUCK TO CRASH, FRONT WHEEL ASSYEMBY SEPPERATED FROM TRUCK | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Mar 2023 | FUEL/PROPULSION SYSTEM | The upper spring loaded fuel cap spring broke falling down into the fueling area. I believe it is constitutes a safety issue when fueling, trying to get the pump nozzle in to the fuel in area to fill the tank. My worry is a spark with this broken unit in there, May cause an explosion, and injuries | Crash: No Fire: No | Unknown |
| Mar 2023 | STEERING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle experienced a loss of power of steering functionality. No warning lights were illuminated. The dealer was made aware of the failure; however, the vehicle had not been repaired or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available. | Crash: No Fire: No | 30,000 |
| Mar 2023 | STEERING,ELECTRICAL SYSTEM,BACK OVER PREVENTION | Driving and the steering will jerk and comes up svc esc and service back up camera.Back up camera flashing on display but will not stay on .dealership said it was a battery issue so they changed battery and with in 7 miles from dealership almost hit oncoming car due to steering going out. Happen out of no where so it really hard to drive | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | In my 2019 Chevy Silverado, I experienced an oil leak in my garage. I have never had a leak since I purchased the new truck. I took it to the dealership, and they notified me that my engine oil cooler hose assembly was leaking and needed to be replaced. I asked if the truck was safe to drive and I was informed that it was. I was driving home from work when the warning chimes began, and a message on my screen said to pull over immediately due to a loss of oil pressure. I looked at my oil gauge which was already at zero. I pulled over as quickly and as safely as I could and shut off the engine. There was smoke coming from the engine compartment. I called my insurance and then a tow truck. The tow truck driver asked if this was a 2019 Silverado, I said yes, and he said that he has seen this before in other 2019 Silverado trucks. As well, the dealership also mentioned that they have seen this before. | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | While driving started making a ticking noise. Stopped the truck, to see if we could hear it again. Put truck in drive, check engine came one along with service park brake and esc warning lights; we were on a highway with minimal room to pull off. The truck started to shake at about 55 miles per hour. Made it home and took to Chevy dealer on Monday morning. Informed that the lifter went bad, in turn damaged the camshaft. After having the truck all week, total repairs topped out at $10,500. This is wrong especially when I searched internet and GM is well aware of this issue when no regards to safety of drivers. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unstated wiring harness to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000. | Crash: No Fire: No | 52,000 |
| Feb 2023 | STRUCTURE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon entering the vehicle, he noticed that water had leaked in the rear interior cab and at the rear sliding window. The contact then stated that he noticed a water stain on the interior roof liner. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The contact stated that the failure was associated with TSB Bulletin No: 18-NA-383. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for the repair. The failure mileage was approximately 71,300. | Crash: No Fire: No | 71,300 |
| Feb 2023 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the transmission was intermittently failing to shift between gears with the check engine warning light illuminated. The contact became aware of TSB 21-NA-149 (Engine Wire Harness Chafing). The vehicle was taken to a local dealer, where it was diagnosed that the engine wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 58,800. | Crash: No Fire: No | 58,800 |
| Feb 2023 | VISIBILITY/WIPER | My vehicle has a rear window leak. The dealer looked at it and said this is a common problem with the new body styles. Dealer confirmed it is a crack in window seal and window frame. Although there isn’t any immediate safety issues. There may be long term including mold that passengers will breathe in and also the water leaks down window on the interior and creates streaks and hard to see through rear window if not cleaned often. GM knows about this issue and has released a technical service bulletin (Chevrolet TSB 18-NA-383) | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | Vehicle would stall unexpectedly while driving. Had to pull over (coast to stop) and disconnect battery in order to get pickup running again. Dealership eventually found broken/corroded wires in main power harness to ECM. Appears to be related to GM service bulletin 21-NA-149. | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | > What component or system failed or malfunctioned, and is it available for inspection upon request? - This has happened about 5 times over the past 2 years when we come to a complete stop and Auto-Stop is turned on. So far it hasn't happened with Auto-Stop off, so it's an assumption that this is part of the issue. We come to a stop, the engine powers down (Auto-Stop) but all battery-powered features remain on. When we go to accelerate, everything completely loses power. It has taken up to 5 minutes to power back up. When this occurs, all we can do is open the door if it's unlocked - there is zero power to any part of the vehicle and there are no noises coming from anywhere. The vehicle is available for inspection on request. > How was your safety or the safety of others put at risk? - The vehicle loses all power. We cannot turn on hazard lights, brake lights to alert others in traffic that we're unable to move or start the vehicle. If there was a need to move the vehicle quickly, we would not be able to do so. Has the problem been reproduced or confirmed by a dealer or independent service center? - No, they're never able to reproduce the issue despite reporting it at least twice on service visits. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Not before it happens, but after the vehicle finally starts up, the dashboard message indicates we should roll the driver's window down and back up again. The date of the incident is the last reported instance. | Crash: No Fire: No | Unknown |
| Feb 2023 | AIR BAGS,SEAT BELTS,SERVICE BRAKES | I was involved in an accident on one 2623. My vehicle was struck. However, my airbags did not deploy. Also, the diagnosis code did not show in remains faulty | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Feb 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after the vehicle was taken to a local dealer for routine oil change services, he was made aware of a coolant leak. The contact was informed that the oil coolant line needed to be replaced. The contact stated that no warning lights were illuminated and that the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 86,438. | Crash: No Fire: No | 86,438 |
| Feb 2023 | ELECTRICAL SYSTEM,ENGINE | Lifters need replaced and screen comes in and out | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The touch screen controller is constantly going haywire. It’s very distracting while operating the vehicle. The screen will switch from maps that you are following by itself to the radio, home page or just freeze. The radio can’t be controlled, the Wi-Fi and satellite systems switch on and off at random. There’s many complaints listed on the internet about the issue. GM wants $675 to replace the system on a 4 year old vehicle. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | 2019 CHEVROLET SILVERADO TRAIL BOSS. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED IN ADDITION TO THE TRANSMISSION ISSUES, HE ALSO WANTS TO BE REIMBURSED FOR THE UNNECESSARY REPLACEMENT OF ROTORS, THE DIAGNOSTIC OF THE SES LIGHT DUE TO MISCOMMUNICATION ABOUT THE ACTIVE GRILL SHUTTER, AS WELL AS THE ROTATION OF THE VEHCLE TIRES. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | Transmission is slipping and can’t drive too dangerous. This is a VERY expensive repair for such a new type model. I have read several complaints about this model having transmission problems. I currently have 130000 miles on speedometer so the warranty is no longer good. RIDICULOUS so many 2019 models are having this issue and GM is not correcting the problem. Have owned several GM vehicles. This will be my LAST!!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Jan 2023 | ENGINE | The contact owned a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 mph, he saw a fire start between the passenger side windshield wiper and hood. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exit the vehicle before the vehicle caught fire completely. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire. A fire report was filed. The vehicle was not drivable. The insurance company deemed it to be totaled. The vehicle was towed to an auto auction. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000. | Crash: No Fire: Yes Towed | 65,000 |
| Jan 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, a puddle of oil had accumulated underneath the vehicle between the two front wheels. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: N212326940 (If the Engine Oil Cooler EOC lines leak, there may be an oil leak on the ground and if the EOC lines detach while operating the vehicle, there will be an immediate decrease in oil pressure). The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Jan 2023 | ELECTRICAL SYSTEM | Blower motor quit working and started on fire,truck burnt down | Crash: No Fire: Yes Injuries: 1 Medical attention | Unknown |
| Jan 2023 | ENGINE | The issue described in this report below could lead to engine failure causing the vehicle to stop suddenly or crash. The other issue could be a large quantity of oil spilt on the Highway. This needs to be a recall. https://static.nhtsa.gov/odi/tsbs/2021/MC-10200186-9999.pdf | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | Car is having issue since day one I bought it in 2019. Transmission is making a weird noise when shifting. It shakes when car is accelerating and in low RPM around 1.2 to 1.5 especially if car is driven with the load or up the hill. Car is making this stumping noise when car is decelerating like when attempting to stop on traffic light or stop sign, like the engine is going to go out so loud. At the dealership they told me if it’s not doing it constantly it’s normal. I will take it to the dealership this week again, it is really behaving bad lately . Car does have 53 thousand miles on it. | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE | NEED TO REPLACE THE OIL COOLER LINE ASSY, THE RUBBER HOSE SEPERATED FROM THE METAL TUBING, CAUSING A LOST OF 6 QTS OF OIL ON THE ROADWAY. I UNDERSTAND THERS IS A RECALL IN CANADA AND ALASKA, NOT HERE IN STATES | Crash: No Fire: No | Unknown |