Complaint volume
324 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Toyota RAV4 Complaints
324 consumer-submitted complaints on record for the 2018 Toyota RAV4, grouped by component category.
324 Total complaints
30 Crash reports
32 Fire reports
13 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, exterior lighting. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 32 fire reports, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 143 complaints, with an average reported failure mileage of 25,416 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, exterior lighting?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Toyota RAV4 complaints?
30 Crash
32 Fire
13 Injury
0 Fatality
31 Towed
10 Medical attention
What are the most common 2018 Toyota RAV4 complaint categories?
ELECTRICAL SYSTEM 84
UNKNOWN OR OTHER 47
EXTERIOR LIGHTING 17
SERVICE BRAKES 13
VISIBILITY/WIPER 13
POWER TRAIN 12
AIR BAGS 11
ENGINE 9
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
STRUCTURE 8
324 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2018 | ELECTRICAL SYSTEM,ENGINE | WHILE DRIVING ON SATURDAY MORNING 9/29/18, I STOPPED AT A STOP LIGHT AND MY 2018 TOYOTA RAV4 LOST ALL ENGINE POWER WHILE IN TRAFFIC. THE COMPUTER VIDEO SCREEN SHOWED THE MESSAGE "CHARGING SYSTEM FAILURE\MALFUNCTION". I THEN ATTEMPTED TO RESTART THE VEHICLE AND IT DID NOT CRANK OVER, I WAITED A FEW SECONDS, MADE ANOTHER ATTEMPT , THE VEHICLE STARTED. I PULLED OVER AND PARKED THE VEHICLE, LOOKED UP THE ERROR MESSAGE IN THE CAR MANUAL AND IT INSTRUCTED ME THAT IT WAS A SERIOUS PROBLEM AND TO TAKE THE VEHICLE IMMEDIATELY TO THE NEAREST TOYOTA DEALER. I THEN TOOK THE VEHICLE TO MY LOCAL DEALER, THEY RAN A VEHICLE DIAGNOSTIC REPORT, THEY FOUND NO ERROR MESSAGES OR VOLTAGE PROBLEMS WITH THE VEHICLE. THEY OFFERED NO REASON FOR THE LOSS OF VEHICLE POWER. THE SERVICE MANAGER STATED THAT THEY COULD ONLY DIAGNOSE THE VEHICLE SO FAR AND THAT THEY WOULD NEED "CORPORATE" TO SEND SOMEONE OUT TO DO FURTHER DIAGNOSTICS ON THE BLACK BOX. ON 10/1/18, I OPENED A PROBLEM REPORT WITH TOYOTA USA AND WAS GIVEN A CASE#. . | Crash: No Fire: No | 3,500 |
| Sep 2018 | EXTERIOR LIGHTING | MY 2018 RAV4 IS EQUIPPED WITH DYNAMIC RADAR CRUISE CONTROL, A FEATURE WHICH I LIKE VERY MUCH LIKE WHEN TRAVELING ON INTERSTATE HIGHWAYS. THIS FEATURE AUTOMATICALLY DECELERATES MY VEHICLE TO MATCH THE SPEED OF THE VEHICLE AHEAD AND KEEPS YOU FOLLOWING AT A SAFE DISTANCE. HOWEVER, THE SAFETY ISSUE I HAVE DISCOVERED IS THAT WHEN THE VEHICLE AUTOMATICALLY DECELERATES, IT APPARENTLY DOES NOT ACTIVATE THE BRAKE LIGHTS AND THE VEHICLE BEHIND YOU IS NOT WARNED THAT YOU ARE SLOWING DOWN. TWICE IN THE FIRST COUPLE MONTHS OF OWNING THIS VEHICLE, WHILE TRAVELING ON RELATIVELY STRAIGHT, FLAT, INTERSTATE HIGHWAYS, I HAD THE DYNAMIC RADAR CRUISE CONTROL ENGAGED AND THE VEHICLE IN FRONT OF ME REDUCED SPEED FAIRLY QUICKLY (FROM APPROXIMATELY 65 TO 45MPH) DUE TO ROAD CONSTRUCTION. MY VEHICLE AUTOMATICALLY SLOWED ACCORDINGLY, BUT THE VEHICLE BEHIND ME DID NOT REALIZE I WAS SLOWING DOWN BECAUSE MY BRAKE LIGHTS DID NOT ACTIVATE AND I WAS VERY NEARLY REAR ENDED. FORTUNATELY, SERIOUS ACCIDENTS WERE NARROWLY AVOIDED IN BOTH THESE INCIDENTS. I BELIEVE THE DYNAMIC RADAR CRUISE CONTROL FEATURE IS VERY GOOD, VERY USEFUL FEATURE; HOWEVER, THE SYSTEM MUST BE MODIFIED TO ACTIVATE THE BRAKE LIGHTS WHEN THE VEHICLE AUTOMATICALLY DECELERATES. ONE OF THE INCIDENTS OCCURRED IN JULY, 2018, AND THE OTHER IN AUGUST, 2018. I HAVE DISCUSSED THE ISSUE WITH OUR LOCAL TOYOTA DEALER AND ALSO WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER (800 331-4331). THE LATTER ESTABLISHED A CASE NUMBER (1809280901). I WISH TO ENSURE APPROPRIATE FOLLOW-UP OCCURS TO CORRECT THIS SAFETY ISSUE. | Crash: No Fire: No | 2,000 |
| Sep 2018 | EXTERIOR LIGHTING,VISIBILITY/WIPER | PURCHASED 2018 RAV 4 ADVENTURE THREE DAY'S AGO AND IT IS IMPOSSIBLE TO DRIVE AT NIGHT ON A ROAD WITH NO OTHER AVAILABLE LIGHTING. EXTREMELY DANGEROUS. IT APPEARS AS THOUGH A VEIL COVERS 1/2 TO 2/3 OF WINDSHIELD MAKING VISIBILITY NEARLY IMPOSSIBLE. THE BEAM ANGLE OF THE HEADLIGHTS BARELY COVER THE ROAD IN FRONT OF YOU AND NOTHING ABOVE THE HEIGHT OF THE VEHICLE HOOD. YOU CAN SEE NOTHING IN FRONT OF YOU AND EVEN LESS ON THE SIDES OF THE ROAD.CHANGING THE SETTING FROM AUTO, ON AND HIGH BEAM TO NOT CHANGE RESULT. I WANT TO RETURN THE VEHICLE. THERE IS NO POINT IN HAVING A VEHICLE YOU CAN ONLY DRIVE DURING THE DAY. EXTREMELY DANGEROUS AND VERY DISAPPOINTING! I HOPE NO ONE SUFFERS INJURY OR DEATH AS A RESULT OF THIS POOR DESIGN. | Crash: No Fire: No | 50 |
| Sep 2018 | VEHICLE SPEED CONTROL | TOYOTA RAV 4 ACCELERATES ON IT'S OWN WHILE DRIVING I BROUGHT IT BACK TO DEALERSHIP AND I WAS TOLD THAT THE COMPUTER SHOWS THAT IT DIDN'T ACCELERATE ON IT'S OWN. IT HAS HAPPENED TWO MORE TIMES THE LATEST WAS TODAY SEPT 24. I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVER BECAUSE ONCE IT TOOK ME THR A RED LIGHT A D TODAY I ALMOST HIT A TREE. | Crash: No Fire: No | 5,000 |
| Sep 2018 | EXTERIOR LIGHTING | MY RAV4 HAS VERY POOR LIGHTING AT NIGHT MAKING IT HARD TO SEE THE LINES ON THE ROAD. I JUST BOUGHT THIS VEHICLE NEW A FEW DAYS AGO BUT THE DEALERSHIP SAYS THAT THEY CANNOT FIND ANY DEFECTS WITH THE HEAD LIGHT BUT DOES AGREE THE LIGHT OUTPUT IS POOR. | Crash: No Fire: No | 500 |
| Sep 2018 | STRUCTURE,SERVICE BRAKES | THE VEHICLE BREAKING SYSTEM FAILED WHILE TRYING TO SLOW DOWN TO STOP A COUPLE HUNDRED FEET BACK FROM STOPPED VEHICLE SITTING AT REDLIGHT, THIS COMPLETELY RESULTED IN COLLISION ON AUGUST 26, 2018. THERE WAS ONLY APPROXIMATELY 500 MILES ON THE VEHICLE ORIGINALLY PURCHASED ON AUGUST 18, 2018 | Crash: Yes Fire: No | 500 |
| Aug 2018 | UNKNOWN OR OTHER | HAZARDS OF THE PUSHBUTTON START: THE ENGINE CAN BE TURNED OFF WHILE CAR IS STILL IN GEAR.....MINE WAS IN REVERSE, (I THOUGHT IT WAS IN P AS THERE IS NOT AN ALIGNMENT (R IS UP & TO THE RIGHT).....FIRST DAY I DROVE IT, JUMPED OUT, WAS KNOCKED DOWN, FRONT L TIRE ROLLED OVER MY LEG....NO WARNING, NO SAFEGUARD AGAINST THIS....... | Crash: Yes Fire: No Injuries: 2 Medical attention | 1,700 |
| Aug 2018 | STEERING,WHEELS,UNKNOWN OR OTHER | TAMARA RECALL. VEHICLE CONSTANTLY DRIFTS TO THE RIGHT SIDE. SEVERAL ATTEMPTS OF FIXING THE ISSUE HAVE BEEN MADE BY THE DEALERSHIP AND VEHICLE STILL CONTINUES TO PULL TO THE RIGHT. AT THIS POINT THE DEALERSHIPS DO NOT KNOW HOW TO FIX THE ISSUE. NO INJURIES HAVE BEEN SUSTAINED. THE MANUFACTURER HAS BEEN NOTIFIED. PLEASE FURTHER INVESTIGATE THIS PROBLEM. | Crash: No Fire: No | Unknown |
| Aug 2018 | ELECTRICAL SYSTEM | MY RAV4 CAUGHT FIRE IN THE MIDDLE OF THE NIGHT WHILE PARKED ON THE STREET IN FRONT OF MY HOUSE. IT HAD BEEN PARKED FOR 12+ HOURS. AFTER BURNING FOR ABOUT 10 MINUTES, IT EXPLODED WITH A FORCE SO GREAT THAT IT LIFTED THE CAR ONTO THE CURB, KNOCKED OVER A FIREFIGHTER, AND DAMAGED OUR BOAT PARKED 10 FEET ACROSS THE STREET. THE INSPECTOR FROM THE FIRE DEPARTMENT DETERMINED THE INITIAL FIRE WAS FROM FAULTY ELECTRICAL WIRING BUT SAID HE HAD NEVER SEEN A CAR EXPLODE IN HIS 25 YEARS ON THE FORCE. TOYOTA CONDUCTED THEIR OWN INVESTIGATION AND AGREED IT WAS ELECTRICAL BUT COULD NOT DETERMINE FAULT DUE TO THE SEVERITY OF THE DAMAGE | Crash: No Fire: Yes Injuries: 1 Medical attention | 500 |
| Aug 2018 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS APPLIED AND MADE AN ABNORMAL GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HALEY TOYOTA OF RICHMOND, 3600 LONAS PKWY, MIDLOTHIAN, VA 23112, (804) 545-7411) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1808171087, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,500. | Crash: No Fire: No | 21,500 |
| Aug 2018 | EXTERIOR LIGHTING | DANGEROUS TO DRIVE AT NIGHT DUE TO PROJECTOR HEADLIGHTS BEAM PATTERN CUTOFF. WHILE DRIVING WITH LOW BEAM HEADLIGHTS ON AT NIGHT, TOP PART OF LIGHT BEAM PATTERN IS A STRAIGHT LINE LEFT TO RIGHT ACROSS FIELD OF VISION WITH ZERO LIIGHT ABOVE MIDPOINT FIELD OF VISION BOTTOM (ROAD) TO TOP (SKY). ESPECIALLY DANGEROUS WHEN DECENDING HILLS IN DARK AND ROAD AHEAD IS FLAT (OR HORIZONTAL) AS WELL AS DECENDING A DIP WHICH CLIMBS BACK UP. NOWHERE NEAR ENOUGH LIGHT ABOVE MID FIELD OF VISION. REQUIRES HIGHBEAMS SELECTED WHICH CANNOT ALWAYS BE SELECTED DUE TO ONCOMING TRAFFIC OR FOLLOWING SOMEONE WHERE IT WOULD BLIND THEM. HIGHER MODEL RAV4 TRIM LEVELS HAVE LED HEADLIGHTS WHICH TOYOA SHOULD RETROFIT ONTO XLE, LE, AND ANY OTHER MODELS AFFECTED. WORRIED ABOUT WIFE DRIVING WITH KIDS. 6 MONTHS INTO A 3YR LEASE. | Crash: No Fire: No | Unknown |
| Aug 2018 | UNKNOWN OR OTHER | THE AIR CONDITIONER / HEATER / VENTILATION SYSTEM IS IMPOSSIBLE TO OPERATE WITHOUT THE DRIVER TAKING THEIR EYES OFF THE ROAD. THE RADIO IS VERY DIFFICULT TO OPERATE WITHOUT THE DRIVER TAKING THEIR EYES OFF THE ROAD. THE VEHICLE REQUIRES DISTRACTED DRIVING. THE HORN CANNOT BE SOUNDED BY PRESSING THE STEERING WHEEL SPOKES; THE DRIVER MUST TAKE A HAND OFF THE STEERING WHEEL AND PRESS THE CENTER HORN "BUTTON". IF THERE IS A COLLISION AT THAT TIME, THE AIRBAG WILL EXPLOSIVELY FORCE THE DRIVER'S HAND INTO THEIR FACE. THE SPEEDOMETER IS VERY SMALL AND IS HARD TO READ IN THE DAYTIME BECAUSE IT IS RECESSED, SHADED AND VERY DIMLY BACKLIGHTED. THE FLAT PANEL DISPLAYS ARE MUCH BRIGHTER AND EASY TO READ IN THE DAYTIME. THE NUMBERS ON THE SPEEDOMETER ARE MUCH TOO SMALL TO BE EASILY READ, AND SINCE THEY ARE SET UP AT 20-MPH INTERVALS THE EXACT SPEED IS IMPOSSIBLE TO DETERMINE. THE RIGHT-HAND OUTSIDE MIRROR CREATES AN UNUSUALLY LARGE BLIND SPOT, MAKING IT DIFFICULT TO SEE WHAT IS TO THE RIGHT OF THE CAR. THIS IS A SERIOUS SAFETY PROBLEM WHEN MAKING RIGHT TURNS ON RESIDENTIAL STREETS AND IN PARKING LOTS. IT IS SHOCKING HOW DIFFICULT THIS CAR'S INSTRUMENT PANEL AND CONTROLS ARE TO USE, COMPARED TO VEHICLES MADE BETWEEN 1970 - 2013. | Crash: No Fire: No | 14 |
| Jul 2018 | EXTERIOR LIGHTING | HEADLAMP PROVIDES DANGEROUSLY INSUFFICIENT ILLUMINATION WHILE DRIVING IN ANY OF THE FOLLOWING SITUATIONS: DARK, CURVED, OR HILLY ROADS (SUCH AS US HIGHWAY 1 IN MARIN COUNTY, SKYLINE BLVD IN OAKLAND, CA). 1. VERY LITTLE PERIPHERAL ILLUMINATION ON CURVES 2. SHARP HORIZONTAL CUT-OFF RESULTS IN SHORT BEAM PROJECTION WHEN ASCENDING OR DESCENDING HILLS. BOTH OF THESE OCCUR SIMULTANEOUSLY AND IS FRIGHTENINGLY DANGEROUS WHEN ASCENDING/DESCENDING ON CURVES. THE NHTSA FORM ASKS FOR A DATE THIS OCCURRED. PLS NOTE THIS IS ONGOING UNLESS A DEALER CAN MAKE SIGNIFICANT MODIFICATIONS TO THE BEAM SPREAD. (THIS IS NOT A PROBLEM OF COURSE ON BRIGHTLY LIT ROADS.) | Crash: No Fire: No | 230 |
| Jul 2018 | SEATS | THERE IS SOMETHING LOOSE IN THE DRIVERS SEAT THAT IS MOVING AROUND AND HITTING THE DRIVERS BACK. THIS IS VERY DISTRACTING AND HAPPENS ALL THE TIME DURING DRIVING TAKING THE DRIVERS ATTENTION OFF THE ROAD. THIS IS AN ON GOING ISSUE AND THE DATE IS JUST A ROUGH ESTIMATE OF WHEN IT STARTED. | Crash: No Fire: No | Unknown |
| Jun 2018 | VISIBILITY/WIPER | THE WINDSHIELD DEVELOPED A VERY LARGE CRACK, THE CRACK APPEARED WHILE THE CAR WAS PARKED. IT SEEMS TO HAVE STARTED FROM A TINY ROCK CHIP - THE CHIP WAS NOT PREVIOUSLY NOTED. THE CRACK GREW SIGNIFICANTLY OVER THE COURSE OF 2 DAYS. THE GLASS COMPANY HAS CONTACTED THE DEALERSHIP AND WAS ADVISED THAT THERE IS A NATIONWIDE BACKORDER FOR THE GLASS - 331 BACKORDERS AS OF TODAY, JUNE 30. THEY DO NOT HAVE A DATE WHEN THE GLASS WILL BE AVAILABLE, POSSIBLY SEVERAL WEEKS TO SEVERAL MONTHS. A LARGE BACKORDER IS CONCERNING AS IT WOULD SUGGEST A LARGE VOLUME OF PEOPLE EXPERIENCING THIS EXACT OR SIMILAR ISSUES WITH THE WINDSHIELD. | Crash: No Fire: No | 1,030 |
| Jun 2018 | EXTERIOR LIGHTING | JUST BOUGHT MY NEW TOYOTA RAV 4 2018 AND REALIZED THAT I CAN'T DRIVE IT AT NIGHT. MY WINDSHIELD TURNS DARK 1/3 TO 1/2 FROM THE BOTTOM AND CONTINUES ALL THE WAY TO THE TOP. IT'S ACTUALLY WORSE WHEN DRIVING HOME AND GOING UP MY UNLIT HILL WHEN INSTEAD OF MY BRIGHTS GOING ON AUTOMATICALLY, ONLY MY LOW LIGHTS ARE ON. I AM FRIGHTENED TO DRIVE MY CAR AND NOW REALIZE THAT THERE WERE ONLINE COMPLAINTS GOING BACK YEARS! | Crash: No Fire: No | 400 |
| Jun 2018 | VISIBILITY/WIPER | THE WINDSHIELD CRACKED AFTER BEING STRUCK BY A SMALL ROCK DURING NORMAL DRIVING AND THEN THE CRACK WENT ACROSS THE DRIVERS SIDE OF THE WINDSHIELD RIGHT ACROSS MY FIELD OF VIEW AS A DRIVER. THE WINDSHIELD WAS CRACKED ON JUNE 1ST AND I CONTACTED 4 GLASS REPLACEMENT COMPANIES AND WAS TOLD THE PART WAS ON BACK ORDER 3 TO 8 WEEKS. I CONTACTED THE DEALERSHIP AND TOYOTA AND I WAS TOLD THEY WILL ORDER THE PART. I GOT CONTACTED ON JUNE 26 BY JOHN FROM TOYOTA THAT THE WINDSHIELD WAS IN AT COPELAND TOYOTA IN BROCKTON MA. I CONTACTED THE GLASS COMPANY AND THEY WERE ADVISED THE PART WAS NOT IN AT COPELAND. I CONTACTED TOYOTA TODAY AND WAS TOLD BY THEM THAT THEY WERE GIVEN THE INFORMATION FROM ANTHONY AT COPELAND TOYOTA THAT THE WINDSHIELD WAS IN. I ASKED TO SPEAK WITH THE SUPERVISOR AT TOYOTA AND WAS TOLD THAT THEY WERE UNAVAILABLE. I CURRENTLY HAVE A CRACKED WINDSHIELD THAT CAN'T PASS MASSACHUSETTS INSPECTION BECAUSE OF THE WINDSHIELD. I HAVE NOW BEEN TOLD BY TOYOTA THAT THEY DO NOT KNOW WHEN THEY CAN GET ME A NEW WINDSHIELD. | Crash: No Fire: No | 5,000 |
| Apr 2018 | ELECTRICAL SYSTEM | I AM VERY DISAPPOINTED. I BOUGHT A RAV4 2018 IN FEBRUARY OF THIS YEAR, IT HAS ONLY 1,900 MILES AND IS ALREADY AT THE DEALER AFTER TAKING MY KIDS TO SCHOOL I WENT BACK HOME AND I USUALLY DO I ACTIVATE THE VEHICLE ALARM BUT IT DID NOT WORK. THE KEYS DOES NOT ACTIVATE OR DIS-ACTIVATE THE VEHICLE ALARM AND WHEN THE CAR IS ON THE TIRE PRESSURE SIGN STARTED TO BLINK. THE DEALER STAFF SAID THAT ONE OF THE COMPUTER IS NOT WORKING RIGHT. AT THIS MOMENT THEY DON'T KNOW WHAT IS GOING ON AND IRONICALLY IS NOT TIME FOR THE FIRST PAYMENT YET. | Crash: No Fire: No | 1,980 |
| Mar 2018 | ELECTRICAL SYSTEM | THE VEHICLE WAS STATIONARY IN A DRIVEWAY FOR APPROXIMATELY 2 HOURS. AFTER PULLING AWAY FROM THE HOUSE, DASH PANEL INDICATORS WERE SHOWING MALFUNCTIONS ON BRAKE SYSTEMS, AWS, ETC. IT SHOWED THAT ALL COMPUTER SYSTEMS WERE MALFUNCTIONING. I DROVE IMMEDIATELY TO THE DEALER. INSPECTION SHOWED THAT THE WIRE HARNESS ON THE VEHICLE HAD BEEN CHEWED APART, OFF, AND INSULATION HAD BEEN REMOVED. I INVESTIGATED THE INTERNET ON THIS PROBLEM AND IT SEEMS THAT SEVERAL VEHICLE MAKES AND MODELS WERE AFFECTED. IT SEEMS THAT THE MANUFACTURES WERE USING A FOOD BASED INGREDIENT IN THE INSULATION OF THE WIRES, (SOY). THIS IS ATTRACTING RODENTS, (SQUIRRELS) TO THIS FOR FOOD. IT COULD HAPPEN ANYWHERE, PARKED AT THE POST OFFICE, GROCERY STORE, YOUR FRIENDS HOUSE, ETC. MY VEHICLE ONLY HAS 980 MILES. I HAVE NEVER HAD THIS BEFORE. WHAT WOULD HAPPEN IF THE WIRES CATCH ON FIRE OR YOUR CAR STOPS ON THE FREEWAY BECAUSE OF THIS ISSUE. CAN THIS BE INVESTIGATED? AT THIS POINT, WHAT'S GOING TO KEEP THIS FROM HAPPENING AGAIN. WE'VE HAD SEVERAL TOYOTA VEHICLES IN THE PAST AND DID NOT HAVE ANY WIRE HARNESS PROBLEMS. | Crash: No Fire: No | 980 |
| Feb 2018 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I WAS DRIVING STRAIGHT DOWN THE INTERSTATE AND MY SUNROOF EXPLODED RIGHT OVER MY HEAD. I WAS NOT TRYING TO OPEN IT, NOTHING IMPACTED IT, IT JUST EXPLODED AND THE GLASS SHATTERED EVERYWHERE INTO MY CAR AND ON MY HEAD. THE INTERSTATE WAS NOT ROUGH ROAD AND THE WEATHER CONDITIONS WERE SUNNY AND 50 DEGREES. AGAIN NO IMPACT FROM AND KIND OF WEATHER OR DEBRIS | Crash: No Fire: No | 2,800 |
| Feb 2018 | UNKNOWN OR OTHER | VEHICLE'S LDA (LANE DEPARTURE ALERT) COULD NOT BE HEARD AND NO VOLUME ADJUST. DEALER WON'T DO ANYTHING ABOUT IT CLAIMING THERE IS NO STANDARD LOUDNESS REQUIRED. YET, THE LDA IS PART OF TOYOTA SAFETY SENSE AND MARKETED AS ALERT FOR SAFE DRIVING ASSIST. MY VEHICLE IS 2 WEEKS OLD AND MISSED THE WARNING TWICE ALREADY. FALSE ADVERTISING BY TOYOTA AS SAFETY ALERT WHEN IT COULD NOT BE HEARD. DANGEROUS TO DEPEND ON IT.01/29 | Crash: No Fire: No | 160 |
| Jan 2018 | EXTERIOR LIGHTING | THE ILLUMINATION PROVIDED BY THE HEADLIGHTS ON THE 2018 RAV4 XLE I PURCHASED ON DECEMBER 28, 2017 IS DANGEROUSLY UNSAFE TO DRIVE ON UNLIT RURAL ROADS. SEE ATTACHED LETTER DATED JANUARY 6, 2017 AND PIC. I HAVE MORE PICS AND SEVERAL VIDEOS, IF NEEDED. *JS THE CONSUMER STATED THE HIGH AND LOW BEAMS, ON CURVES, NARROW, AND HILLY UNLIT ROADS, VISIBILITY WAS INADEQUATE. *JS *JS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS | Crash: No Fire: No | Unknown |
| Dec 2017 | SERVICE BRAKES | I WAS DRIVING IN A FAST FOOD DRIVE THROUGH. IT WAS A STOP AND GO PACE BECAUSE THERE WERE AROUND 5 CARS BEFORE ME AND WAS TRAVELING APPROX 3 MPH. I BEGAN TO PROCEED BUT THIS TIME AS I WENT TO APPLY MY BRAKES THEY WENT TO THE FLOOR AND I COULDN'T STOP THE CAR. IN ORDER TO AVOID THE CAR IN FRONT OF ME I TURNED MY WHEEL TO THE RIGHT AND JUMPED THE CURB AND HIT A WALL. THE VEHICLE WAS 3 DAYS OLD. | Crash: Yes Fire: No | 134 |
| Dec 2017 | POWER TRAIN | FROM A DEAD STOP WHEN ACCELERATING THE VEHICLE WILL NOT SPEED UP IT ACTS LIKE ITS IN 6TH GEAR. TO GAIN CONTROL I NEED TO PUSH THE ACCELERATOR TO THE FLOOR & THEN IT SPEEDS UP ALMOST UNCONTROLLABLY. THIS HAPPEN AT 12 TIMES. SEE MY COMMENT BELOW THAT I SENT TO TOYOTA CORPORATE OFFICE. I HAVE WANT I CONSIDER A SEVERE SAFETY ISSUE WITH MY 2018 RAV4 ([XXX]). UPON ACCELERATING FROM A STOP THE VEHICLE WILL NOT SPEEDUP IT ACTS LIKE IT IS IN 6TH GEAR TO GET IT GOING I HAVE PUT THE GAS PEDAL TO THE FLOOR AN THEN IT SOMETIME SHOOTS AHEAD ALMOST HITTING A VEHICLE IN FRONT OF ME. RECENTLY IT HAPPENED 3 TIMES IN A ROW TWICE I GOT IT TO RECOVER BUT THE THIRD TIME I NEEDED TO PULL OF THE HIGHWAY & RESTART THE ENGINE. THIS HAS HAPPEN AT LEAST 10 TIMES. PHILLIPS TOYOTA SERVICE SAID IT IS A FLY BY WIRE PROBLEM (COMPUTER CONTROLLED). MY FIRST VISIT PHILLIPS DID NOT EVEN WRITE A SERVICE REQUEST ON THE SECOND VISIT THEY DID, BUT ON 12/04/2017 THEY DID NOT AGAIN. THIS GOING TO CAUSE EITHER A REAR END OR FRONT ACCIDENT. WHEN ACCIDENTS HAPPEN LITIGATION USUALLY FOLLOWS. LETS GET THIS FIXED. PHILLIP TOYOTA SAID OTHER OWNERS HAVE HAD THIS SAME CONCERN. 12/04/201 [XXX] CC: CONSUMER PROTECTION AGENCY NATIONAL SAFETY CONSUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 3,150 |