Complaint volume
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
644 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 208 complaints, with an average reported failure mileage of 47,211 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
644 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2020 | ENGINE AND ENGINE COOLING,POWER TRAIN,LATCHES/LOCKS/LINKAGES | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB | Crash: No Fire: No | 1,500 |
| Aug 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Aug 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS | Crash: No Fire: No | Unknown |
| Jul 2020 | POWER TRAIN | MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW! | Crash: No Fire: No | Unknown |
| Jul 2020 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS | Crash: No Fire: No | 37,000 |
| Jul 2020 | UNKNOWN OR OTHER | ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE. | Crash: No Fire: No | 43,100 |
| Jul 2020 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING. | Crash: No Fire: No | Unknown |
| Jul 2020 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS | Crash: No Fire: No | 14,000 |
| Jul 2020 | STEERING,SUSPENSION | STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR | Crash: No Fire: No | 38,000 |
| Jul 2020 | ELECTRICAL SYSTEM | MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE. | Crash: No Fire: No | 17,800 |
| Jun 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jun 2020 | AIR BAGS | I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 16,000 |
| Jun 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2020 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500. | Crash: No Fire: No | 17,500 |
| May 2020 | POWER TRAIN | THERE IS AN OPEN RECALL ON THESE VANS (WE HAVE 3 OF THEM) THAT RAM HAS NOT DETERMINED A REMEDY FOR. I HAVE CONTACTED THEM AND HAD ONLY 1 CORRESPONDENCE RETURNED, BASICALLY SAYING THEY DO NOT HAVE AN ANSWER. *TR | Crash: No Fire: No | Unknown |
| May 2020 | ENGINE | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE WOULD NO LONGER START WITHIN 14 MILES. THE VEHICLE WAS TAKEN TO ST. HELENS CHRYSLER DODGE JEEP RAM (57895 COLUMBIA RIVER HWY, WARREN, OR 97053, (503) 836-7944) WHO STATED THAT THE DIESEL EXHAUST FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,418. | Crash: No Fire: No | 49,418 |
| May 2020 | STRUCTURE | WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT DEALERSHIP REPLACED BRAKE LIGHT ASSEMBLE AND GASKET ON REAR CAB BUT WATER STILL PRESENT AFTER RAINFALL OR CARWASH WHEN VEHICLE IS PARKED ALSO NOTED SEAT BOLTS AND OTHER PARTS UNDER SEAR HAVE RUST ON THEM. *TR | Crash: No Fire: No | 40,909 |
| May 2020 | SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM | I FOUND 4 RECALLS ONLINE FOR THIS VEHICLE, NONE OF WHICH WE WERE NOTIFIED ON AND NONE OF WHICH HAVE BEEN CHECKED ON, YET THIS SITE SAYS THERE ARE NO UN RESOLVED RECALLS | Crash: No Fire: No | Unknown |
| Apr 2020 | STRUCTURE | TAIL GATE OPENED WHILE DRIVING DOWN THE ROAD | Crash: No Fire: No | 40,000 |
| Apr 2020 | ENGINE | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PHONED GRESHAM CHRYSLER DODGE JEEP RAM (1301 SOUTH, US-31 STE 2, GREENWOOD, IN 46143), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE JUNE 18, 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Apr 2020 | SUSPENSION | AIR SUSPENSION IN THE FRONT GOES DOWN ,REPAIRED AND GOES BAD AGAIN SOON .ITS 6TH TIME BEING REPAIRED WITH ONLY 32000 MILES. | Crash: No Fire: No | 18,922 |
| Apr 2020 | STEERING,ENGINE,FUEL/PROPULSION SYSTEM | DIESEL ECODIESEL ENGINE CATASTROPHIC FAILURE WHILE DRIVING IN MOUNTAINOUS AREA. LOST ALL POWER IMMEDIATELY AND RESULTED IN INTERFERENCE WITH STEERING, BRAKES, AND NEED TO MOVE OFF OF THE ROADWAY TO AVOID OTHER TRAFFIC. VEHICLE ONLY HAS 11,300 MILES, FAILURE OCCURRED WITHOUT WARNING. | Crash: No Fire: No | 11,300 |
| Apr 2020 | ENGINE | ERG COOLER LEAK *TR | Crash: No Fire: No | 22,150 |
| Apr 2020 | ENGINE | RECALL VB!/NHTSA 19V-757 ,WHEN I GOT THIS RECALL A COUPLE MONTHS AGO I WENT TO MY DEALER AND WAS TOLD THE PARTS WOULD BE AVAILABLE IN APRIL, CALLED APRIL 16TH AND WAS TOLD THAT THEY HAVE A LOT OF VEHICLES ON THE LOTS THAT NEED TO BE FIXED FIRST AND CHECK BACK IN JUNE TO SEE IF THE PARTS ARE AVAILABLE FOR MY VEHICLE. WHEN I LOOKUP THE PROBLEMS MANY OF THE SAME VEHICLES LIKE MINE ARE BURNING IN JUST A SHORT TIME. I AM VERY CONCERNED THAT THIS HAS NOT BEEN A PRIORITY FOR THE DEALER OR MANUFACTURE. I AM NOT DRIVING THIS VEHICLE AS MUCH AS I WANT TO, ALSO NOT ALLOWING MY GRAND CHILDREN IN THE VEHICLE. LOOKUP ECO DIESEL RAM TRUCKS ON YOUTUBE AND WATCH THEM BURN. *TR | Crash: No Fire: No | Unknown |