Complaint volume
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
644 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 208 complaints, with an average reported failure mileage of 47,211 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
644 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2021 | SUSPENSION | THE AIR SUSPENSION SYSTEM ON MY 2018 RAM REBEL 1500 KEEPS FAILING. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES STILL TO HAVE THE PROBLEM. AS A RESULT, MY VEHICLE IS EXPERIENCING ACCELERATED WEAR AND TEAR ON OTHER VEHICLE COMPONENTS, INCLUDING, BUT NOT LIMITED TO, THE FUSES, RELAYS, BOLT JOINTS AND BUSHING WHICH IN TURN AFFECTS THE ALIGNMENT OF THE WHEELS. | Crash: No Fire: No | 24,472 |
| Dec 2020 | SUSPENSION,EXTERIOR LIGHTING | FOG LIGHT HOUSING BRACKET IS WORN DOWN, CAUSING FOG LIGHT TO MOVE AROUND/BOUNCE LIGHT BEAM WHILE DRIVING. CAUSING DISTRACTION TO OTHER DRIVERS. FRONT SUSPENSION (AIR LEVELING SUSPENSION) BOTTOMS OUT TO BUMP STOPS WHILE DRIVING. | Crash: No Fire: No | 30,200 |
| Dec 2020 | AIR BAGS | VEHICLE WAS IN A CRASH AT APPROX. 40 MPH, ON A COUNTRY ROAD, WITH SIGNIFICANT FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY. | Crash: Yes Fire: No Towed | 28,000 |
| Dec 2020 | POWER TRAIN,ENGINE | WHILE BACKING UP THE VEHICLE STOPPED, BELLS WENT OFF IN VEHICLE, THE P LIGHT ON THE SHIFTER AND DASHBOARD BEGAN FLASHING, A MESSAGE APPEARED IN THE DASH MESSAGE CENTER STATING TO APPLY THE PARKING BRAKE. I SHUT THE VEHICLE OFF BUT ONLY COULD TURN THE KEY TO ACCESSORY. THE VEHICLE WOULDN'T SHIFT TO PARK. THE VEHICLES ELECTRICAL SYSTEM WOULDN'T SHUT DOWN, I COULDN'T REMOVE THE KEY. WHILE STOPPED I OPENED THE OWNERS MANUAL TO REVIEW THE TRANSMISSION SECTION AND IT EXPLAINED THAT IF THE ISSUE OCCURS TO FOLLOW PRINTED PROCEDURE. EVENTUALLY I WAS ABLE TO SHUT DOWN THE ELECTRICAL SYSTEM. THE ISSUE IS THAT THIS COULD BEEN A MORE SERIOUS ISSUE IF I WASN'T BACKING INTO MY OWN DRIVEWAY. THIS WOULDN'T TURNED OUT WELL IF I WAS BACKING INTO A BUSY STREET. I HAVE A VIDEO AVAILABLE OF THE LIGHTS FLASHING. I ATTACHED A STILL PHOTO OF THE DASH. | Crash: No Fire: No | 24,557 |
| Dec 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, ANOTHER VEHICLE DRIFTED INTO HIS LANE. THE CONTACT DEPRESSED THE EMERGENCY BRAKE PEDAL AND THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT COASTED OVER TO THE OTHER SIDE SHOULDER. THE CONTACT NOTICED THE TRANSMISSION CONTROL INDICATED DRIVE HOWEVER, THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT HE SHIFTED INTO PARK, THE ELECTRONIC CONTROL TRANSMISSION RESET. THE VEHICLE WAS TAKEN TO FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) WHERE THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.*DT*JB | Crash: No Fire: No | 32,000 |
| Nov 2020 | UNKNOWN OR OTHER | WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT. TRUCK HAS BAD ODOR AFTER RAIN. SEE PICTURE OF HEADLINER WITH WATER DAMAGE. | Crash: No Fire: No | 40,000 |
| Nov 2020 | FUEL SYSTEM, DIESEL | 2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO ECO DIESEL EGR SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS | Crash: No Fire: No | Unknown |
| Nov 2020 | STRUCTURE | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE HAULING A TRAILER DRIVING AT 30 MPH, THE VEHICLE TAIL GATE FRACTURED CAUSING THE TRAILER TO CRASH INTO THE VEHICLE. NO INJURIES WERE SUSTAINED. DAMAGES WHERE TO THE TRAILER LEFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER (CHANTZ SCOTT CHRYSLER DODGE JEEP RAM 300 BACHMAN DR, GREENEVILLE, TN 37745 (423) 761-4258) WHERE IT WAS INSPECTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WAITED TO LONG FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. | Crash: Yes Fire: No | 71,000 |
| Oct 2020 | UNKNOWN OR OTHER | THE SCREEN HOUSING THE BACKUP CAMERA, CALLS AND ALL COMPONENTS IS MALFUNCTIONING ON ITS OWN, THE SCREEN WILL CHANGE TO BACKUP CAMERA ON ITS ON WHILE THE VEHICLE IS IN MOTION. IT PLACES CALLS WITHOUT THE PHONE BEING ATTACHED, CALLS TO SOS SYSTEM OUT OF ITS OWN ACCORD, THE SCREEN APPEARS TO BE SEPARATED FROM THE REAR AND TO HAVE SOME SORT OF LOOSE LIQUID INSIDE , ALTHOUGH IT HAS NOT BEEN EXPOSED TO ANY. I DISCUSSED WITH THE DEALER AND THEY HAVE HAD SEVERAL COMPLAINTS. THE BACK UP CAMERA GOING ON BY ITSELF HAS ALREADY STARTLED ME A NUMBER OF TIMES AND I FEAR WILL CAUSE ME HAVE AND ACCIDENT AS I CANNOT CONTROL IT AND IT GIVES YOU THE IMPRESSION OF BEING DIZZY, ALTER YOUR PERCEPTION A LOT. IT IS BOUND TO CAUSE AN ACCIDENT. | Crash: No Fire: No | 10 |
| Oct 2020 | ELECTRICAL SYSTEM,SEATS,VISIBILITY/WIPER | AT ANY GIVEN TIME THE DRIVER SIDE AUTO UP MODE OF THE WINDOW WILL NOT WORK, THE PASSENGER SID EOUTSIDE MIRROR WILL NOT FOLD (ELECTRIC FOLD OPTION) THE RAIDO AT TIMES I AM NOT ABLE TO CHANGE STATIONS (IT FREEZES UP) I GET A BLUE SCREEN ON THE DISPLAY AT TIMES, THE CAR PLAY AT TIMES WONT WORK, THE BUILT IN AUTO GARAGE OPENER ON THE OVER HEAD HAS TO BE ACTIVATED SEVERAL TIMES BEFORE THE GARAGE DOOR OPENS (ALL OTHER OPENERS WORK ON THE FIRST TRY) AT TIMES THE AUTO DOOR LOCKS (THE DOOR HANDLE BUTTON) WONT WORK AT TIMES THE WINDSHIELD WIPERS STSRT WHEN THERE ISN'T ANY MOISTURE (RAIN) THESE PROBLEMS HAVE BEEN GOING ON SINCE I PURCHASED THE TRUCK NEW. | Crash: No Fire: No | Unknown |
| Oct 2020 | UNKNOWN OR OTHER | BACK UP CAMERA GLITCHING IN AND OUT, SOMETIMES UNAVAILABLE WHILE BACKING UP. SAFETY HAZARD !!! | Crash: No Fire: No | 42,000 |
| Sep 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH CHAPMAN LAS VEGAS DODGE CHRYSLER, JEEP, RAM (3175 EAST SAHARA AVENUE, LAS VEGAS NV 89104, (702)457-1061), AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF. | Crash: No Fire: No | 6,000 |
| Sep 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE | REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE | VB1 - NHTSA 19V-757 SAFETY RECALL FCA DEALERSHIP NOT REPLACING DEFECTIVE EGR COOLER WITHIN A REASONABLE TIME PERIOD. DEALERSHIP REPEATEDLY STATES PARTS ARE ON BACK ORDER. THIS ISSUE HAS REMAINED UNRESOLVED SINCE OCTOBER 2019. | Crash: No Fire: No | Unknown |
| Sep 2020 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Sep 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS. | Crash: No Fire: No | Unknown |
| Aug 2020 | ELECTRICAL SYSTEM | GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED? | Crash: No Fire: No | 21,364 |
| Aug 2020 | ENGINE | TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. | Crash: No Fire: No | 28,000 |
| Aug 2020 | ENGINE |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| Crash: No Fire: No | 19,000 |
| Aug 2020 | FUEL/PROPULSION SYSTEM | THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020 | Crash: No Fire: No | 48,000 |
| Aug 2020 | ELECTRICAL SYSTEM,ENGINE | WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3 | Crash: No Fire: No | 52,165 |