Complaint volume
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ram 1500 Complaints
644 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
644 Total complaints
25 Crash reports
8 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 208 complaints, with an average reported failure mileage of 47,211 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, fuel/propulsion system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ram 1500 complaints?
25 Crash
8 Fire
14 Injury
0 Fatality
40 Towed
12 Medical attention
What are the most common 2018 Ram 1500 complaint categories?
ELECTRICAL SYSTEM 67
STEERING 56
FUEL/PROPULSION SYSTEM 53
UNKNOWN OR OTHER 53
ENGINE 49
FUEL SYSTEM, DIESEL 33
ENGINE AND ENGINE COOLING 25
POWER TRAIN 25
SERVICE BRAKES 18
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 16
644 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2021 | ENGINE AND ENGINE COOLING | 2018 Ram 1500. Consumer writes in regard to the Exhaust Gas Recirculation Safety Recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. | Crash: No Fire: No Towed | Unknown |
| May 2021 | UNKNOWN OR OTHER | When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again. | Crash: No Fire: No | Unknown |
| May 2021 | FUEL/PROPULSION SYSTEM | FUELING WHILE STATIONARY FUEL NOZZLE DOES NOT FIT PROPERLY INTO REFUEL NECK OF VEHICLE. I MUST LIFT UP ON HANDLE AND NOZZLE ENTIRE TIME OF FUELING. HAVING TO DO THIS CAUSES PAIN IN WRISTS AND SLOWS REFUELING TIME. LOCKING MECANISM IN HANDLE WIIL NOT HOLD KICKING OFF FLOW OF FUEL HAVING TO REPEAT THE PROCESS, THUS AGGRAVATING OTHERS IN CROWDED WAIT LINES. PEOPLE YELL ANGRILY COMING CLOSE TO PHYSICAL CONFLICT. OTHERS IN VEHICLE FORUMS EXPRESS SAME. THERE ARE AFTER MARKET FIXES BUT NOT ALL HAVE FIXED THE PROBLEM. | Crash: No Fire: No | 29,000 |
| May 2021 | ELECTRICAL SYSTEM | THE SCREEN/DIGITIZER ON MY UCONNECT INFOTAINMENT CENTER 8.4" 4C WITH NAVIGATION IS DELAMINATING. THIS IS CAUSING SEVERAL ISSUES, INCLUDING: OCCASIONAL LOSS OF REAR BACKUP CAMERA, LOSS OF HVAC CONTROL FOR DE-ICING AND DEFOGGING OF THE FRONT WINDSCREEN, GHOST TAPS THAT CAUSE UNEXPECTED AND UNSAFE DISTRACTION, UNDESIRED ACTIVATION OF CONNECTED PHONES, AND INABILITY TO ACCESS IMPORTANT DIAGNOSTIC INFORMATION. THESE MALFUNCTIONS ARE RANDOM AND UNEXPECTED. IT CAN HAPPEN WHILE STATIONARY OR MOVING. SPEED OR LOCATION OF VEHICLE DO NOT SEEM TO TRIGGER OR IMPACT THESE MALFUNCTIONS. UCONNECT REFUSED MY REQUEST TO REPAIR OR REPLACE THE OBVIOUS MANUFACTURER DEFECTIVE UNIT. | Crash: No Fire: No | 41,000 |
| Apr 2021 | UNKNOWN OR OTHER | THE RADIO THAT COMES STOCK RANDOMLY STARTS TO DELAMINATE. IN DOING SO, IT BEGINS TO INTERFERE WITH THE TOUCH SCREEN PERFORMANCE AND BECOMES EXTREMELY DISRUPTIVE TO THE DRIVER WITH THE CONSTANT CHANGES, RADIO CHANGES, SCREEN CHANGES, PUSHING THINGS CONSTANTLY ON THE SCREEN WITHOUT USER INPUT - IF USING APPLE OR ANDROID, IT CAN GET STUCK IN LOOPS TRYING TO GET YOU TO CALL OR TEXT OR OTHER LOOPS WHERE IT CONSTANTLY CHANGES YOUR MUSIC. EVEN IF YOU TURN THE SCREEN OFF IT WILL COME BACK ON AND GO NUTS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON AND IS VERY DISRUPTIVE WHILE ATTEMPTING TO DRIVE. THERE IS NO WAY TO PREVENT IT OTHER THAN REMOVING THE FUSE BUT THEN YOU ARE LEFT WITHOUT A MEANS TO HAVE HANDS FREE DRIVING AND NAVIGATION. | Crash: No Fire: No | 76,794 |
| Apr 2021 | ENGINE | I RECEIVE SEVERAL RECALL NOTICES ON EGR COOLING SYSTEM AND DEALERS COMPLAIN THEY DON'T HAVE PARTS TO DO REPLACEMENT. THIS HAS BEEN GOING ON OVER A YEAR. I HAVE BEEN TOLD THAT THERE HAVE BEEN FIRES AS A RESULT. CAN YOU INVESTIGATE THIS SITUATION. DEALERS IN REDDING, RED BLUFF, AND CHICO,CA SAY THEY DO NOT HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM. THANK YOU. | Crash: No Fire: No | 20,000 |
| Apr 2021 | VEHICLE SPEED CONTROL | CRUISE ENGAGES INTERMITTENTLY WHEN IN MOTION, ENGAGES PROPERLY 50% OF THE TIME, NOT AT ALL AT OTHER TIMES. PROBLEM WAS FIRST OBSERVED AT 26,000 MILES. | Crash: No Fire: No | 26,000 |
| Apr 2021 | UNKNOWN OR OTHER | OK THEY IN STALLED CAB VENTS ON TRUCKS SO THAT IT WOULD BE EASYER TO CLOSE THE DORRS PROBLEM IS THEY LEAK MY WARRRANTY ON MY TRUCK WENT OUT AT 360000 MILES SO I YOUTUBE THE PROBLEM I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM PLESE HELP IF YOU CAN BECAUSE THEY WILL NOT THESE VENTS ARE NOT SEALED VERY WELL | Crash: No Fire: No | 380,000 |
| Apr 2021 | SEAT BELTS,WHEELS | DRIVERS SEAT BELT DOES NOT LOCK IN PLACE. HANGS LOOSE AROUND SHOULDER. | Crash: No Fire: No | 73,500 |
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | NOTICEABLE TICKING SOUND FROM ENGINE BAY WHEN THE VEHICLE IS STARTED. THE SOUND CONTINUES AND GETS FASTER WHEN DRIVING DOWN THE ROAD AND ONTO THE FREEWAY. THE SOUND IS CAUSED FROM A DEFECT IN THE DESIGN OF THE EXHAUST MANIFOLDS. THEY WARP FROM THE HEAT OF THE ENGINE AND SNAP THE BOLTS THAT HOLD THEM TO THE ENGINE BLOCK. PROBLEMS THAT THIS CAUSES; - LEAKING EXHAUST TRIPS THE O2 SENSOR CHANGING THE FUEL TRIMS AND CAUSING THE VEHICLE TO RUN RICH. THE VEHICLE ALWAYS RUNNING RICH EFFECTS THE ECO MODE AND VEHICLE PERFORMANCE THUS CAUSES LONG TERM DAMAGE. - WHEN THE BOLTS SNAP OFF THEY DROP OUT THE BOTTOM OF THE VEHICLE AND BECOME A PROJECTILE THAT HITS THE WINDSHIELD OF UNSUSPECTING DRIVERS AND CAUSE ACCIDENTS. - HEAT CAUSED FROM THE HEAT SHIELD FALLING OFF AND THE EXHAUST MANIFOLD BEING LOOSE CAUSES WIRES IN THE ENGINE BAY TO MELT AND FRAY. THIS CAUSES ELECTRICAL MALFUNCTIONS TO MAJOR SYSTEMS IN THE VEHICLE TO INCLUDE SAFETY SYSTEMS THAT KEEP THE DRIVER AND PASSENGER SAFE. - LEAKING EXHAUST CAUSES EROSION TO THE ENGINE BLOCK AND THE EXHAUST MANIFOLD AS IT WARPS EVEN MORE. THIS MALFUNCTION IS A HAZARD TO NOT ONLY THE DRIVER AND PASSENGER OF THE VEHICLE BUT ALSO UNSUSPECTING DRIVERS ON THE ROAD THAT WILL BE COME VICTIMS TO PROJECTILES FROM THIS DEFECT. RECALL IMMEDIATELY TO SAVE LIVES! | Crash: No Fire: No | 69,625 |
| Mar 2021 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM | GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT | Crash: No Fire: No | Unknown |
| Mar 2021 | ENGINE,FUEL/PROPULSION SYSTEM | I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL. | Crash: No Fire: No | Unknown |
| Mar 2021 | AIR BAGS | AIRBAG LIGHT COMES ON. TAKE TO DEALER AND THEY SAY AIRBAG ON DRIVER SIDE DOOR IS BROKE AND WANTS 1200.00 TO FIX IT. WARRANTY ENDS AT 36000 MILES I HAT 39000 | Crash: No Fire: No | 39,000 |
| Mar 2021 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,ENGINE | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | 72,000 |
| Mar 2021 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY. | Crash: No Fire: No | 4 |
| Feb 2021 | FUEL/PROPULSION SYSTEM | 21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20. | Crash: No Fire: No | Unknown |
| Feb 2021 | UNKNOWN OR OTHER | THE CRANK SHAFT SENSOR | Crash: No Fire: No | 57,000 |
| Feb 2021 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. | Crash: No Fire: Yes | 20,000 |
| Feb 2021 | UNKNOWN OR OTHER | THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME. | Crash: No Fire: No | 48,000 |
| Feb 2021 | ELECTRICAL SYSTEM,ENGINE | ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US. | Crash: No Fire: No | 27,400 |
| Jan 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL | Crash: No Fire: No | 60 |
| Jan 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT! | Crash: No Fire: No | Unknown |
| Jan 2021 | UNKNOWN OR OTHER,ENGINE | MY LOCAL DEALER SAID THEY DON'T HAVE THE EGR PARTS THAT ARE RECALLED | Crash: No Fire: No | Unknown |
| Jan 2021 | ENGINE | THE DEALERSHIP INFORMED ME OF A RECALL. I ATTEMPTED TO SCHEDULE THE VEHICLE FOR THE RECALL REPAIR BUT WAS TOLD THAT A LIMITED SUPPLY OF PARTS WOULD NOT ALLOW THE REPAIRS. I HAVE BEEN PUT ON A WAITING LIST THAT ACCORDING TO THEIR TIMELINE, COULD BE SEVERAL YEARS LONG. | Crash: No Fire: No | Unknown |
| Jan 2021 | STEERING | STARTED OFF BY HAVING A TOUGH SPOT ONCE IN A WHILE TURNING MY STEERING WHEEL. NOW ITS TOTAL FAILURE ON AND OFF. NOT CONSISTENT, I CAN BE GOING 20 ,PH AND IT WORKS GOOD, THEN MY STEERING JUST FAILS. AT 60 MPH IT WORKS GREAT THEN ALL OF A SUDDEN IT FAILS. EXTREMELY DANGEROUS. I HAVE ALMOST LOST CONTROL 3 TIMES. CALLED THE DEALERSHIP AND THEY HAVE NO IDEA WHERE TO EVEN START TO LOOK FOR THE PROBLEM. MADE TRAVELING OVER THE HOLIDAYS VERY DANGEROUS. IHAVE READ WHERE THERE ARE NUMEROUS COMPLAINTS OF THIS SAME ISSUE WITH OTHER 2018 RAM REBEL TRUCKS AS WELL AS OVER 1500 2019 RAM TRUCKS AS WELL. | Crash: No Fire: No | 72,000 |