Complaint volume
635 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ram 1500 Complaints
635 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
635 Total complaints
25 Crash reports
8 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 206 complaints, with an average reported failure mileage of 47,061 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ram 1500 complaints?
25 Crash
8 Fire
14 Injury
0 Fatality
40 Towed
12 Medical attention
What are the most common 2018 Ram 1500 complaint categories?
ELECTRICAL SYSTEM 66
STEERING 54
UNKNOWN OR OTHER 53
FUEL/PROPULSION SYSTEM 52
ENGINE 48
FUEL SYSTEM, DIESEL 33
ENGINE AND ENGINE COOLING 25
POWER TRAIN 22
SERVICE BRAKES 18
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 16
635 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2021 | ELECTRICAL SYSTEM,SEATS | The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue. | Crash: No Fire: No | Unknown |
| Aug 2021 | VISIBILITY | The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. | Crash: No Fire: No | 85,000 |
| Aug 2021 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2021 | STEERING | 1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS. | Crash: No Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM | The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit. | Crash: No Fire: No | Unknown |
| Jul 2021 | SUSPENSION | this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well. | Crash: No Fire: No | Unknown |
| Jul 2021 | SEAT BELTS | The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair. | Crash: No Fire: No | Unknown |
| Jul 2021 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000. | Crash: No Fire: No | 28,000 |
| Jul 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly. | Crash: No Fire: No | Unknown |
| Jun 2021 | BACK OVER PREVENTION | The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000. | Crash: No Fire: No | 33,000 |
| Jun 2021 | POWER TRAIN,ENGINE | engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford | Crash: No Fire: No | Unknown |
| Jun 2021 | STEERING,SERVICE BRAKES,ENGINE | Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash. | Crash: No Fire: No | Unknown |
| Jun 2021 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER | I was driving and my high beams went out dash lights went out and windshield wipers went on on there own . I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed . I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery’s | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| May 2021 | ELECTRICAL SYSTEM | The radio/touch screen component control on the dash started clicking around the screen on its own. I took the vehicle to my local dealership and they told me that the components behind the screen had melted. My dealership was aware of several complaints of this on my vehicle model and other Dodge vehicles with similar radio/touch screen equipment, indicating that it is a widespread issue. This is unsafe because with all of the flickering around on the screen, it is very distracting to drive. I cannot turn the screen display off because it keeps turning itself back on. Also, this issue has rendered my hands free blue tooth connection for my phone inoperable. I am also concerned that this electrical issue may cause a fire. My dealership informed me that my factory warranty had expired by less than a month. I called Dodge customer service and they refused to pay for the repairs under the factory warranty. I informed them of the safety issue that this is causing, but they still refused to fix it. Therefore, I am having to pay for these repairs through the extended warranty plan that I purchased from Carmax and partially out of pocket. I am requesting that NHTSA investigate how widespread this issue is and if it warrants a mandatory recall by Dodge. | Crash: No Fire: No | Unknown |
| May 2021 | ENGINE AND ENGINE COOLING | THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TWO LOCAL DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2021 | ENGINE AND ENGINE COOLING | 2018 Ram 1500. Consumer writes in regard to the Exhaust Gas Recirculation Safety Recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. | Crash: No Fire: No Towed | Unknown |
| May 2021 | UNKNOWN OR OTHER | When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again. | Crash: No Fire: No | Unknown |
| May 2021 | FUEL/PROPULSION SYSTEM | FUELING WHILE STATIONARY FUEL NOZZLE DOES NOT FIT PROPERLY INTO REFUEL NECK OF VEHICLE. I MUST LIFT UP ON HANDLE AND NOZZLE ENTIRE TIME OF FUELING. HAVING TO DO THIS CAUSES PAIN IN WRISTS AND SLOWS REFUELING TIME. LOCKING MECANISM IN HANDLE WIIL NOT HOLD KICKING OFF FLOW OF FUEL HAVING TO REPEAT THE PROCESS, THUS AGGRAVATING OTHERS IN CROWDED WAIT LINES. PEOPLE YELL ANGRILY COMING CLOSE TO PHYSICAL CONFLICT. OTHERS IN VEHICLE FORUMS EXPRESS SAME. THERE ARE AFTER MARKET FIXES BUT NOT ALL HAVE FIXED THE PROBLEM. | Crash: No Fire: No | 29,000 |
| May 2021 | ELECTRICAL SYSTEM | THE SCREEN/DIGITIZER ON MY UCONNECT INFOTAINMENT CENTER 8.4" 4C WITH NAVIGATION IS DELAMINATING. THIS IS CAUSING SEVERAL ISSUES, INCLUDING: OCCASIONAL LOSS OF REAR BACKUP CAMERA, LOSS OF HVAC CONTROL FOR DE-ICING AND DEFOGGING OF THE FRONT WINDSCREEN, GHOST TAPS THAT CAUSE UNEXPECTED AND UNSAFE DISTRACTION, UNDESIRED ACTIVATION OF CONNECTED PHONES, AND INABILITY TO ACCESS IMPORTANT DIAGNOSTIC INFORMATION. THESE MALFUNCTIONS ARE RANDOM AND UNEXPECTED. IT CAN HAPPEN WHILE STATIONARY OR MOVING. SPEED OR LOCATION OF VEHICLE DO NOT SEEM TO TRIGGER OR IMPACT THESE MALFUNCTIONS. UCONNECT REFUSED MY REQUEST TO REPAIR OR REPLACE THE OBVIOUS MANUFACTURER DEFECTIVE UNIT. | Crash: No Fire: No | 41,000 |
| Apr 2021 | UNKNOWN OR OTHER | THE RADIO THAT COMES STOCK RANDOMLY STARTS TO DELAMINATE. IN DOING SO, IT BEGINS TO INTERFERE WITH THE TOUCH SCREEN PERFORMANCE AND BECOMES EXTREMELY DISRUPTIVE TO THE DRIVER WITH THE CONSTANT CHANGES, RADIO CHANGES, SCREEN CHANGES, PUSHING THINGS CONSTANTLY ON THE SCREEN WITHOUT USER INPUT - IF USING APPLE OR ANDROID, IT CAN GET STUCK IN LOOPS TRYING TO GET YOU TO CALL OR TEXT OR OTHER LOOPS WHERE IT CONSTANTLY CHANGES YOUR MUSIC. EVEN IF YOU TURN THE SCREEN OFF IT WILL COME BACK ON AND GO NUTS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON AND IS VERY DISRUPTIVE WHILE ATTEMPTING TO DRIVE. THERE IS NO WAY TO PREVENT IT OTHER THAN REMOVING THE FUSE BUT THEN YOU ARE LEFT WITHOUT A MEANS TO HAVE HANDS FREE DRIVING AND NAVIGATION. | Crash: No Fire: No | 76,794 |
| Apr 2021 | ENGINE | I RECEIVE SEVERAL RECALL NOTICES ON EGR COOLING SYSTEM AND DEALERS COMPLAIN THEY DON'T HAVE PARTS TO DO REPLACEMENT. THIS HAS BEEN GOING ON OVER A YEAR. I HAVE BEEN TOLD THAT THERE HAVE BEEN FIRES AS A RESULT. CAN YOU INVESTIGATE THIS SITUATION. DEALERS IN REDDING, RED BLUFF, AND CHICO,CA SAY THEY DO NOT HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM. THANK YOU. | Crash: No Fire: No | 20,000 |
| Apr 2021 | VEHICLE SPEED CONTROL | CRUISE ENGAGES INTERMITTENTLY WHEN IN MOTION, ENGAGES PROPERLY 50% OF THE TIME, NOT AT ALL AT OTHER TIMES. PROBLEM WAS FIRST OBSERVED AT 26,000 MILES. | Crash: No Fire: No | 26,000 |
| Apr 2021 | UNKNOWN OR OTHER | OK THEY IN STALLED CAB VENTS ON TRUCKS SO THAT IT WOULD BE EASYER TO CLOSE THE DORRS PROBLEM IS THEY LEAK MY WARRRANTY ON MY TRUCK WENT OUT AT 360000 MILES SO I YOUTUBE THE PROBLEM I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM PLESE HELP IF YOU CAN BECAUSE THEY WILL NOT THESE VENTS ARE NOT SEALED VERY WELL | Crash: No Fire: No | 380,000 |
| Apr 2021 | SEAT BELTS,WHEELS | DRIVERS SEAT BELT DOES NOT LOCK IN PLACE. HANGS LOOSE AROUND SHOULDER. | Crash: No Fire: No | Unknown |