Complaint volume
642 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
642 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
642 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 208 complaints, with an average reported failure mileage of 47,211 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
642 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | STEERING | While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above. | Crash: No Fire: No | Unknown |
| Oct 2023 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet. | Crash: No Fire: No | Unknown |
| Oct 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available. | Crash: No Fire: No Towed | 74,000 |
| Oct 2023 | POWER TRAIN | The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. | Crash: Yes Fire: No Towed | 90,000 |
| Sep 2023 | STEERING | Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot. | Crash: Yes Fire: No Towed | Unknown |
| Sep 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available. | Crash: No Fire: No Towed | 75,000 |
| Sep 2023 | STEERING | The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving. | Crash: No Fire: No | Unknown |
| Sep 2023 | AIR BAGS | Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000 | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available. | Crash: No Fire: No | 79,000 |
| Sep 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | TIRES | 275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | 2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what’s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement. | Crash: No Fire: No | Unknown |
| Sep 2023 | STEERING | Truck has a loss of power steering. No whining noise associated. This problem Comes and goes, however is now present at most times. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | 1)Cabin pressure vents and third brake light leaked water into cab 2)Mold and mildew grew and spread through the entire interior of the vehicle. 3/4)Problem has been confirmed by dealer using a third party vendor- LeakPro 5)No. I didn't notice this until the mold and mildew grew and covered everything. Foul odor is still present along with mold and mildew under rear seat. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM | Touchscreen entertainment system is malfunctioning, changing on it's own. It has called 911 on multiple occasions and the rear camera comes on while driving. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,POWER TRAIN | While driving down the road and needing to turn onto side roads or just following curves in the road, power steering has been becoming increasingly difficult requiring full strength to turn the vehicle. This is happening intermittently and happens while in mid turn. Have also noticed that when I’m 4WD, steering is altogether difficult requiring full body strength. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS | The front air bags did not deploy when I struck a Chevy SUV the front end of my truck. The whole front end is gone and air bags should have deployed | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Aug 2023 | ENGINE,FUEL/PROPULSION SYSTEM | I was on a 6 land highway, fast lane, when my dodge truck just stopped. I was almost hit and cause several accidents in trying to get to the shoulder of the road. I called a tow truck and again the driver and myself almost caused accidents in trying to get the truck loaded on the truck. I took it to a near by repair shot. They diagnosed the problem quickly. I then waited 6 weeks, yes 6 weeks for the crank position sensor to come in. That was back in April. Ever since then we have been trying to load the correct software because it still is not running right. This is dangerous. I also have an outstanding recall on this truck for the high pressure fuel pump. So that can go at anytime. What has happened to Dodge, I wish I never bought this truck. | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | I was driving my Ram 1500 along the road to my house when it slammed to a halt. Luckily I was not going to fast and I was able to push it into my driveway. The problem was that the magnetic strip on the tone wheel failed and it shut the engine off. At the time of failure, the part was not under recall so I had to pay for the parts and labor myself. A couple weeks ago I received a letter from Chrysler (FCA) that there is now an open recall for the tone wheel, (Recall 66A), but there are no parts yet available to fix it. However, it also says on the letter that if the part has already failed and if I have already paid to have it fixed that I am eligible for a reimbursement of expenses. I filled out the online form for reimbursement, however I was contacted by FCA and they stated that they will not be processing any reimbursements for Recall 66A at this time. I have attached my repair order and the recall notice from FCA with the instructions to apply for a reimbursement. | Crash: No Fire: No | Unknown |