Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Sonata Complaints
358 consumer-submitted complaints on record for the 2018 Hyundai Sonata, grouped by component category.
358 Total complaints
18 Crash reports
12 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 12 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 37,255 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Sonata complaints?
18 Crash
12 Fire
9 Injury
1 Fatality
28 Towed
6 Medical attention
What are the most common 2018 Hyundai Sonata complaint categories?
ENGINE 113
UNKNOWN OR OTHER 32
ELECTRICAL SYSTEM,ENGINE 15
EXTERIOR LIGHTING 15
ENGINE AND ENGINE COOLING 11
STRUCTURE 11
ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 8
ELECTRICAL SYSTEM 7
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 7
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2019 | ENGINE | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. | Crash: No Fire: Yes | Unknown |
| Jun 2019 | EXTERIOR LIGHTING | FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR. | Crash: No Fire: No | 8,100 |
| Jun 2019 | ENGINE | ON FRIDAY, MAY 31, 2019, WHILE DRIVING HOME FROM WORK, I NOTICED MY VEHICLE BEGAN TO SHAKE WHILE DRIVING. (CAR HAS 14K MILES) I CALLED GOSSETT HYUNDAI AT COVINGTON PIKE AND WAS TOLD IT WAS PROBABLY A ROTOR OR A SPARK PLUG AND TO BRING IT IN SATURDAY MORNING. SATURDAY MORNING, WHILE DRIVING TO THE DEALERSHIP, THE BLUELINK LIT UP SAYING MY CAR NEEDED TO BE SERVICED. I DROVE THE VEHICLE TO GOSSETT HYUNDAI AT MT. MORIAH. AFTER GOING BACK AND FORTH (IN FRONT OF THE TECH) THEY AGREED TO RUN A DIAGNOSTIC (BECAUSE I TOLD THEM I WAS WORRIED ABOUT DRIVING MY CAR TO THE COVINGTON PIKE LOCATION), AND THE TECH INFORMED ME THAT HE WAS A TECH AND HE COULD RUN THE DIAGNOSTIC. AFTER RUNNING THE DIAGNOSTIC, I WAS TOLD THAT ONE OF MY CYLINDERS WAS NOT FIRING. AFTER SOME PERIOD OF TIME, THEY LOCATED AN IGNITION COIL IN THE PARTS ROOM AND REPLACED IT. THE CAR STILL WAS NOT RUNNING CORRECTLY, I WAS INFORMED THAT THE CAR NEEDED A SPARK PLUG BUT THEY WOULDN'T HAVE ONE UNTIL TUESDAY, JUNE 4, 2019. AFTER THE DEALERSHIP RECEIVED THE SPARK PLUG AND INSTALLED IT (I GUESS?), THE CAR WAS STILL SHAKING AND NOT RUNNING CORRECTLY. SOMETIME JUNE 5 OR 6TH, THEY CALLED HYUNDAI MANUFACTURING AND HAVE BEEN RECEIVING INSTRUCTION FROM THE MANUFACTURER DIRECTLY TO RUN LEAK TESTS. I WAS INFORMED THAT THEY ALSO USED A CAMERA TO LOOK DOWN IN THE CYLINDER AND THAT IT HAS 'SCARRING' WHICH COULD BE FROM FLUID GETTING INSIDE? I HAVE ALSO BEEN TOLD THAT IT IS PROBABLE THAT MY CAR WILL NEED A COMPLETE NEW ENGINE. IT HAS BEEN 2 WEEKS AND THE DEALERSHIP IS WORKING CLOSELY WITH THE MANUFACTURER TO SEE WHAT NEEDS TO BE DONE. | Crash: No Fire: No | 14,000 |
| May 2019 | TIRES | DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT. | Crash: No Fire: No | 6,550 |
| May 2019 | ENGINE | DRIVING AND ENGINE LIGHT STARTED FLASHING AND I COULD NOT KEEP UP WITH THE SPEED LIMIT AS THE CAR WOULD ONLY GO ABOUT 20 MPH. THE CAR SAYS "POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED" CAR WAS IN MOTION ON CITY STREET. | Crash: No Fire: No | 5,800 |
| May 2019 | EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER | I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX. | Crash: No Fire: No | 2,134 |
| May 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HYUNDAI OF KIRKLAND DEALER (11706 124TH AVE NE, KIRKLAND, WA 98034, (425) 821-6611) WHERE A SOFTWARE UPDATE WAS COMPLETED. THE CONTACT STATED THAT WHEN LEAVING THE DEALER WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE AND THE ENGINE CONTROL SYSTEM FAILURE DETECTED WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SPEED AUTOMATICALLY DECREASED TO 10 MPH. THE CONTACT STATED THEY SLOWLY DROVE BACK TO THE DEALER, WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. HOWEVER, A WEEK LATER HE WAS INFORMED BY THE DEALER THAT THE WIRE HARNESS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD SPOKEN TO THE MANUFACTURER VIA EMAIL AND WAS PROVIDED A CASE NUMBER: 15658545. THE APPROXIMATE FAILURE MILEAGE WAS 3,713. | Crash: No Fire: No | 3,713 |
| May 2019 | ELECTRICAL SYSTEM,ENGINE | I WAS EXITING THE FREEWAY AND LOST POWER, COULD NOT ACCELERATE, BLINKING ENGINE CAME ON AND ON MY SCREEN IT SAID "A POSSIBLE CONDITION WITH YOU ENGINE CONTROL SYSTEM HAS BEEN DETECTED. A FULL SYSTEM CHECK RECOMMENDED TO BE DONE WHEN CONVENIENT. PLEASE CONTACT YOU LOCAL DEALERSHIP FOR AN APPOINTMENT" I WAS ABLE TO GET TO AN AREA AND HAVE IT TOWED. THIS COULD OF BEEN VERY SCARY AND DANGEROUS IF I HAD STILL BEEN ON THE FREEWAY DOING 70! I COULD NOT HAVE DRIVEN IT, IT WAS MISSING AND WOULDN'T GET ABOVE 20-30 MPH. I HAD THE KNOCK SENSOR SOFTWARE UPDATE DONE AT THE DEALER THE WEEK PRIOR TO THIS HAPPENING. THE DEALER IS SAYING THE WIRING HARNESS NEEDS REPLACED AND WILL NOT BE AVAILABLE UNTIL THE END OF THE MONTH! MANY ON HERE HAVE WAITED MONTHS I HOPE THAT IS NOT THE CASE. I'VE READ NUMEROUS COMPLAINTS ON HERE AND OTHER SITES THAT THIS IS HAPPENING AFTER THE UPDATE. MY CAR SEEMED FINE BEFORE THEY DID THE UPDATE. SOME PEOPLE NEED NEW ENGINES! HOW DO I KNOW THAT MY ENGINE DOESN'T HAVE DAMAGE, I ASSUME THAT HYUNDAI KNOWS SOMETHING SINCE WITH THE SENSOR UPDATE THEY EXTENDED MY 100K WARRANTY TO 120K. IT SAID THE SENSOR IS TO HELP CATCH POSSIBLE ROD BEARING WEAR AND EXTENDS WARRANTY MUST MEAN THEY EXPECT ENGINES TO HAVE PROBLEMS! WHAT IS GOING ON HERE AND WHY ISN'T THERE ANY OFFICIAL RECALL? MY CAR ONLY HAS 20K I DON'T EXPECT THIS KIND OF PROBLEM. I LEASED CARS FOR MANY YEARS BUT SINCE I'M CLOSE TO RETIRING I BOUGHT THIS WISH I WAS STILL LEASING SO I COULD GET OUT FROM UNDER THIS IN 2 YEARS! | Crash: No Fire: No | 20,500 |
| May 2019 | VISIBILITY/WIPER | THE LOW BEAM HEADLIGHTS AT NIGHT HAVE VERY DISTRACTING DARK LINE AND HALF MOON DARK SPOTS THAT SERIOUSLY HINDER THE DRIVER'S VIEW OF THE ROAD. THERE ARE MANY COMPLAINTS BY OWNERS AT CARGURUS.COM. JUST DO A SEARCH FOR 2018 SONATA LIMITED HEALIGHTS. MANY HAVE REPORTED THIS TO HYUNDAI AND TO NHTSA BUT SO FAR OUR COMPLAINTS HAVE FALLEN ON DEAF EARS. JUST HAVE SOME TEST DRIVE AT NIGHT ON DARK COUNTRY ROAD AND SEE FOR YOUR SELF. THIS IS GOING TO CAUSE SOMEONE TO BE KILLED. | Crash: No Fire: No | 25 |
| May 2019 | UNKNOWN OR OTHER,ENGINE | MY DAUGHTER WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED TO BUCK AND WOULDN'T ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND SHE PULLED OFF THE HIGHWAY. SHE CALLED HYUNDAI AND THEY TOLD HER NOT TO DRIVE THE CAR AND TO HAVE IT TOWED TO A DEALERSHIP. WE WERE THEN TOLD BY HYUNDAI THAT THIS IS A KNOWN PROBLEM. THEY INSTALLED A KNOCK SENSOR WIRING HARNESS AND SAID THEY HOPE THAT DOES THE TRICK BUT IT COULD NEED A WHOLE NEW ENGINE. EXPECTED REPAIR TIME IS 6 WEEKS SINCE PARTS ARE ON BACKORDER. WE HAVE SINCE SPOKEN TO SEVERAL DEALERSHIPS AS WELL AS CONSUMERS AND THERE ARE SO MANY COMPLAINTS THAT SOME PEOPLE HAVE BEEN WITHOUT THEIR CARS FOR MONTHS. | Crash: No Fire: No | 9,400 |
| Apr 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE VEHICLE BECAME SLUGGISH, DECELERATED, AND FAILED TO ACCELERATE ABOVE 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504, (630) 851-2500) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: 15704477 WAS PROVIDED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 19,000 |
| Apr 2019 | SEAT BELTS,ENGINE,VISIBILITY/WIPER | WHILE DRIVING 30MPH APPROACHING A RED LIGHT, MY 2018 SONATA CUT OFF ONCE I CAME TO A COMPLETE STOP AT THE RED LIGHT. I WAS IN CITY LIMITS APPROACHING A HWY INTERSECTION. THE CHECK ENGINE LIGHT CAME ON AND THE CAR RESTARTED AFTER ONE ATTEMPT. ONCE THE VEHICLE RE STARTED IT WAS SLUGGISH,SPUTTERING AND WOULD NOT ACCELERATE OVER 20MPH... I MADE IT HOME SAFELY NONETHELESS. I LEFT THE CAR PARKED FOR APPROX 10 MINS AND IT RESTARTED EASILY. I THEN DROVE IT DIRECTLY TO THE LOCAL DEALER WHERE THE CAR WAS PURCHASED. I WAS TOLD THE CAR STOPPED BECAUSE THE ENGINE SYSTEM REQUIRED AN UPDATE. THE UPDATE WAS COMPLETED AND I DROVE THE CAR HOME. THE NEXT DAY OR MAYBE TWO DAYS LATER I RECEIVED A LETTER FROM THE DEALERSHIP SAYING MY CAR REQUIRED A FREE RECALL AND TO SCHEDULE A DATE TO HAVE THE CAR SERVICED. OVER THE PHONE I WAS TOLD SOMETHING ALONG THE LINES OF THE ENGINE HARNESS NEEDED TO BE REPLACED. WHEN THE CAR'S ENGINE CUT OFF IN TRAFFIC I WAS EN ROUTE TO PICKING UP MY TODDLER. I NO LONGER FELT SAFE DRIVING THE VEHICLE AND I TRADED THE CAR IN AND CUT MY LOSSES, WHICH WERE SUBSTANTIAL. OTHER PROBLEMS I NOTICED IN THE TIME I HAD THE VEHICLE WERE THAT THE BACK PASSENGER SEAT BELT LOCKED OR ANCHORED IF I LEANED FORWARD SLIGHTLY AND LOW VISIBILITY AT NIGHT THROUGH THE FRONT WINSHIELD. | Crash: No Fire: No | 16,590 |
| Apr 2019 | ELECTRICAL SYSTEM,ENGINE | ON 03/23/2019, WHEN I WAS LEAVING A PARKING LOT MY CAR STARTED TO HESITATE AND WOULD NOT REV UP. I JUST TURNED OUT THE PARKING LOT WHEN THIS HAPPENED. MESSAGE CAME ON STATED IT NEED TO BE SERVICED. AT THE SAME TIME THE ENGINE LIGHT CAME ON. I WAS NOT ABLE TO PRESS THE ACCELERATOR BECAUSE IT WOULD JUMP LIKE CRAZY. I WAS ABLE TO GET BACK TO THE PARKING LOT SAFELY. I HAVE BEEN IN A RENTAL FOR A MONTH NOW AND AS OF 04/23/2019 I WAS TOLD THE PART IS ON BACK ORDER. THE WIRING HARNESS AND THE COMPUTER HAS TO BE REPLACED, BUT THE TECH STATED SINCE THE CAR WENT INTO LIMP MODE THE ENGINE WILL NEED TO BE REPLACED. I WAS TOLD THE PART WILL BE IN ABOUT 3 TO 6 MONTHS. IF THE WIRING HARNESS DOES NOT WORK GOD ONLY KNOW HOW MANY MORE MONTHS IT WILL TAKE FOR A NEW ENGINE TO ARRIVE. THIS CAR WAS ONLY 9 MONTHS OLD BUT NOW 10 MONTHS OLD WITH ONE OF THE MONTHS BEING IN THE SHOP WAITING FOR REPAIRS. | Crash: No Fire: No | 11,000 |
| Apr 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE | I OWN THIS 2019 SONATA SINCE 1/16/19. WAS RUNING GOOD AT THE FIRST. BUT COUPLE TIMES START SHOWING THE ENGINE LIGHT FOR SECONDS. BUT ON APRIL SUNDAY 14 2019 MY CAR SHOWS THE ENGINE LIGHT AND THE TIRE CONTROL STABILIZER AT THE SAME TIME THEN THE CAR START SHAKING LOSSING SPEED,THE BRAKES GETTING HARD AND POWER STEERING. . LUCKY I WENT AT 10MPH TO 15MPH.THE VEHICLE WILL BE PLACED IN A TEMPORARY ENGINE PROTECTION MODE WITH REDUCED POWER AND ACCELERATION. NO SPEED NO ACCELERATION THEN I PARK IN A PARKING LOT FOR TOWING AT THE NEAREST HYUNDAI DEALERSHIP. TECHNITIA FOUND CODE( P0638 ) ACTIVE CODE AND (P211935002A00 THROTTLE BODY CARBON CLEANING- ADJUSTMENT AND FOUND RUBBER GROMMET STUCK IN THE THROTTLE BODY ROVED GROMMET. THIS CAUSE TROUBLE WITH THE INTAKE AND INJECTORS MAKING THE CAR LIMP AND STATE IN PROTECTION MODE. I HAVE LUCKY I WASN'T IN THE FREEWAY AT 55,60 TO 65 MPH. O CAN BE A DIFFERENT RISK AND DANGEROUS FOR ME AND OTHERS DRIVERS. PLEASE TAKE THIS NOTE SERIOUSLY BEFORE SOMETHING WORSE CAN HAPPEN TO OTHERS DRIVERS . THANK YOU SO MUCH. | Crash: No Fire: No | 2,787 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO FUCCILLO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) FOR A 4,000 AND 8,000 MILE CHECK UP. THE DEALER PERFORMED A COMPUTER CHECK ON THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE BEGAN HESITATING AND SPUTTERING. THE CONTACT MANAGED TO DRIVE VEHICLE HOME WITH THE CHECK ENGINE INDICATOR ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A LOANER VEHICLE WAS PROVIDED. THE DEALER DIAGNOSED THAT THE VEHICLE MAY NEED A NEW ENGINE AND WAS WAITING TO HEAR BACK FROM THE MANUFACTURER. A MONTH PASSED AND THE CONTACT CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE DELAY WAS CAUSED BY A LARGE AMOUNT OF PEOPLE HAVING THE SAME FAILURE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND REQUESTED A BUY BACK. AFTER A FEW DAYS, THE MANUFACTURER CALLED BACK AND OFFERED A REPURCHASE REVIEW AND PROMISED TO CALL BACK. THE CONTACT RECEIVED A CALL BACK AND WAS INFORMED THAT A REPURCHASE REVIEW WOULD TAKE ANOTHER MONTH TO REVIEW. THE MANUFACTURER STATED THAT THEY NEEDED TO CONDUCT RESEARCH TO SEE IF IT FELL UNDER THE REPURCHASE REVIEW OR LEMON LAW. THE CONTACT WAS STILL WAITING TO HEAR BACK AND CONTACTED HIS STATE'S ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 8,087. | Crash: No Fire: No | 8,087 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND THE CHECK ENGINE INDICATOR ILLUMINATED AND CONTINUED TO FLASH. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED BY BROWN DAUB HYUNDAI (1650 BUTLER ST, EASTON, PA) THE PREVIOUS DAY FOR AN ENGINE COMPUTER UPDATE. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,050. | Crash: No Fire: No Towed | 3,050 |
| Apr 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT SPUTTERED AND FAILED TO ACCELERATE OVER 30 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TITUS-WILL HYUNDAI (255 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (888) 287-9396) WHERE IT WAS DIAGNOSED THAT THE ENGINE AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15586896. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000. | Crash: No Fire: No Towed | 22,000 |
| Apr 2019 | ENGINE | I TOOK THE CAR FOR HIS FIRST OIL CHANGE AND THEY APPLIED A RECALL "SOFTWARE UPDATE" RIGHT AFTER GOING OUT DRIVING IN THE HIGHWAY THE ENGINE STARTED STALLING NOT GOING MORE THAT 22MPH, CHECK ENGINE ON AND PROBLEM IN SCREEN SAYING TO RETURN TO DEALER. I DID RIGHT AFTER AND THEY SAID IT WAS THE ENGINE WIRING HARNESS.. THEY GAME ME A RENTAL CAR BECAUSE THE HARNESS IS NOT IN "STOCK" SO LETS SEE HOW LONG IT TAKES..I JUST NOTICED THERE IS A LOT OF THE SAME PROBLEM REPORTED TO THIS CAR WITH THE SAME PROBLEM. 4221 MILES BRAND NEW SEL+ MODEL... | Crash: No Fire: No | 4,221 |
| Apr 2019 | ENGINE | JANUARY 2019, VEHICLE TO DEALER FOR RECALL FOR ENGINE FAILURE. MARCH 2019, WENT TO START VEHICLE. FLASHING ENGINE LIGHT. COULD NOT GET ABOVE 2000 RPM. DEALER ADVISED TO TOW VEHICLE. DEALER ADVISED CAR IS IN LIMP MODE. DEALER ADVISED POSSIBLE ENGINE REPLACEMENT. TWO WEEKS LATER, CAR IS STILL NOT REPAIRED. NOW THEY ARE POSSIBLY REPLACING 'HARNESS'. ADVISED THAT THEY WOULD HAVE VEHICLE ANOTHER TWO WEEKS. | Crash: No Fire: No | 35,000 |
| Apr 2019 | UNKNOWN OR OTHER | I CAN NOT GET HYUNDAI TO GIVE ME AN ADEQUATE ANSWER | Crash: No Fire: No | 7,000 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED SHORTLY AFTER THE VEHICLE WAS PURCHASED ON MARCH 5, 2019. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) DIAGNOSED THAT THE KNOCK SENSOR HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS STILL AT THE DEALER RECEIVING FURTHER TESTING. THE MANUFACTURER HAD NOT ISSUED A RECALL FOR THE 2015-2018 MODELS, EXCLUDING THEM FROM NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. | Crash: No Fire: No | 5,000 |
| Apr 2019 | ENGINE | I HAVE A 2018 HYUNDAI SONATA. I BOUGHT IT ON 12/26/2018. I NOW HAVE 4,000 MILES ON IT. LAST MONTH THE DEALERSHIP PERFORMED THE COMPUTER SOFTWARE UPGRADE. TODAY I GOT A MESSAGE: A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED WITH YOUR 2018 SONATA [XXX] ON 03/30/2019 AT 04:24 PM EST. A FULL SYSTEM CHECK IS RECOMMENDED TO BE DONE WHEN CONVENIENT. THE CAR FEELS LIKE IT IS GOING TO DIE. IS THIS A COMMON PROBLEM? UPDATE 04/01/2019 WELL I JUST GOT BACK IN FROM TAKING MY 2018 HYUNDAI SONATA TO THE DEALERSHIP. THEY INFORMED ME AFTER RUNNING SOME TEST THEY WERE GOING TO HAVE TO REPLACE THE WIRING HARNESS. THAT'LL TAKE ABOUT A WEEK BEFORE THEY GET IT. IN THE MEAN TIME THEY GAVE ME A RENTAL FROM ENTERPRISE WHICH WAS A 2018 HYUNDAI ELANTRA . 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT | Crash: No Fire: No | 4,000 |
| Mar 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE HAD TO BE JUMPSTARTED IN ORDER TO OPERATE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF WAUKESHA (1583 E MORELAND BLVD, WAUKESHA, WI 53186) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS ON THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| Mar 2019 | ENGINE | MY 2018 SONATA WENT TO THE DEALER FOR THE CHAMPAIGN 953 SOFTWARE UPDATE, FOR ENGINE KNOCK SENSOR ENHANCEMENT . AFTER THE UPDATE WAS COMPLETED THE CAR IMMEDIATELY WENT INTO TO PROTECTION MODE CAUSING THE CAR NOT TO ACCELERATE WHEN PULLING OUT OF THE DEALER ONTO A 4 LANE HIGHWAY, NEARLY CAUSING 4 PEOPLE TO INJURED. I HAVE BEEN TOLD BY THE DEALER AND BY HYUNDAI THAT THEY HAVE NEVER HEARD OF THIS HAPPING BEFORE, BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME INSTANCE HAPPING TO PEOPLE ON COMPLAINT SIGHTS. HYUNDAI NEEDS TO MALE IT MANDATORY THAT THESE CARS GET TEST DRIVEN AFTER THE UPDATES BEFORE TURNING THE CARS BACK OVER TO THE OWNERS. IT HAS NOW BEEN 3 WEEKS SINCE OUR SONATA WENT IN FOR THE 953 UPDATE, WE STILL HAVE NOT RECEIVED OUR CAR BACK, THE DEALER STATES THEY ARE WAITING ON A WIRING HARNESS TO COME IN. SO THEY ARE PERFORMING A SOFTWARE UPDATE TO DETECT ENGINE NOISE RELATED TO THE KNOCK SENSOR, BECAUSE METAL DEBRIS ARE COMING OFF THE INTERNAL MOTOR PARTS CAUSING FAILURE AND FIRES, THAT CAUSES THE CAR TO GO INTO PROTECTION MODE. WHEN A CAR IMMEDIATELY GOES INTO PROTECTION MODE AFTER THE 953 UPDATE IS DONE, THEY SAY ITS A BAD WIRING HARNESS PICKING UP TO MUCH NOISE. ISNT THAT A SIGH OF ENGINE WEAR THAT THEY WANT TO COVER UP WITH REPLACING A HARNESS THAT WILL NOT DETECT THE NOISE. IT DOES NOT TAKE A ENGINEER TO SEE T.HAT THIS IS A MAJOR COVER UP | Crash: No Fire: No | 3,000 |
| Mar 2019 | VEHICLE SPEED CONTROL | I HAVE BEEN NOTIFIED MY WIFE'S CAR NEEDS THE HYUNDAI SERVICE CAMPAIGN NUMBER 953 PERFORMED ON HER CAR. SEE BELOW LINK. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN953/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/3402 MY CONCERN IS IF THIS SOFTWARE UPDATE IS PERFORMED ON HER CAR WHAT WILL HAPPEN WHEN THIS CAR GOES INTO THE SAFETY MODE? IF THIS CAR SLOWS DOWN AND REDUCES POWER WITH NO WARNING WHAT MAY HAPPEN? WHAT IF MY WIFE IS PULLING OUT IN TRAFFIC AND THE CAR GOES INTO THE ENGINE SAFETY MODE WITH ONCOMING TRAFFIC? I FEAR ONCE THE CAR GOES INTO THE SAFETY MODE WITH REDUCE POWER AND NO ADEQUATE WARNING SHE ME BE HIT BY ANOTHER VEHICLE. WHAT MEASURES HAS HYUNDAI TAKEN TO ENSURE A DRIVER HAS ADEQUATE WARNING OF THE VEHICLE GOING INTO SAFE MODE SO THEY CAN GET OUT OF HARMS WAY OF THE FLOW OF TRAFFIC TO ENSURE THEY WILL NOT BE HIT BEFORE THE VEHICLE GOES INTO SAFE MODE AND REDUCES POWER? ALL I AM TRYING TO DO IS PREVENT A POTENTIAL ACCIDENT WHEN THIS CAR GOES INTO SAFE MODE. | Crash: No Fire: No | Unknown |