Complaint volume
365 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Sonata Complaints
365 consumer-submitted complaints on record for the 2018 Hyundai Sonata, grouped by component category.
365 Total complaints
18 Crash reports
13 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 13 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 139 complaints, with an average reported failure mileage of 37,794 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Sonata complaints?
18 Crash
13 Fire
9 Injury
1 Fatality
28 Towed
6 Medical attention
What are the most common 2018 Hyundai Sonata complaint categories?
ENGINE 116
UNKNOWN OR OTHER 33
ELECTRICAL SYSTEM,ENGINE 15
EXTERIOR LIGHTING 15
ENGINE AND ENGINE COOLING 11
STRUCTURE 11
POWER TRAIN,ENGINE 9
ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 8
ELECTRICAL SYSTEM 7
365 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2019 | EXTERIOR LIGHTING | DEFECTIVE HEADLIGHTS. A BLACK PROJECTION PROTRUDES DOWN INTO THE MIDDLE OF EACH HEADLIGHT IN THE LINE OF SIGHT. VERY, VERY DISTRACTING. MUST USE HI-BEAMS AT ALL TIMES TO ELIMINATE THIS SIGHT HAZARD, WHICH THEN CAN BECOME A DANGER TO ONCOMING VEHICLES. HYUNDAI SAYS "SORRY ABOUT THAT, NOTHING WE CAN DO". THEY SHOULD AT LEAST BE REQUIRED TO OFFER A REPLACEMENT HEADLIGHT, WHICH WOULD ELIMINATE THIS HAZARD. | Crash: No Fire: No | Unknown |
| Aug 2019 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| Aug 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | "MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON | Crash: No Fire: No | 19,725 |
| Aug 2019 | EXTERIOR LIGHTING | THE LOW BEAM HEADLIGHTS ARE USELESS CAN'T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN'T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT'S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN. | Crash: No Fire: No | 55 |
| Aug 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000. | Crash: No Fire: No | 70,000 |
| Jul 2019 | UNKNOWN OR OTHER | WHILE DRIVING CRASH WARNING, ABS, TRACK AND CHECK BRAKES WARNING LIGHTS WOULD COME ON. HYUNDAI DEALER INITIALLY REFLAGGED ECO BUT LIGHTS CAME BACK. DEALER HAD CAR FOR SEVERAL DAYS AND AFTER CHECKING WITH HYUNDAI TECH CENTER AND GOT TEST CODES C2402 C1741 AND C1360 AND SYSTEM FOUND CONNECTION AT ABS MODULE. ALLEGED FIX WAS TO REPAIR ABNORMAL CONNECTION / CONNECTOR AT ABS MODULE. CAR IS HYUNDAI SONATA 2 LITER TURBO WITH 19639 MILES WHEN BROUGHT TO DEALER FOR DIAGNOSTICS AND REPAIR. WE HAVE PICTURES OF ERROR LIGHTS ON OUR CELL PHONE. | Crash: No Fire: No | 19,600 |
| Jul 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. | Crash: No Fire: No Towed | 15,000 |
| Jul 2019 | ENGINE | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. THE CONTACT WAS ALERTED BY THE POLICE AND FIRE DEPARTMENTS AT 4:00AM THAT HER VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT WANTED TO OBTAIN A FIRE REPORT TO VERIFY IF THE FIRE ORIGINATED FROM THE ENGINE. THE INSURANCE COMPANY WAS NOT NOTIFIED. THE CONTACT LATER RECEIVED NOTIFICATION OF THE MANUFACTURER'S SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL 60616, (312) 620-1340) WAS CONTACTED AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE GUIDANCE WITHIN 48 HOURS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. | Crash: No Fire: Yes | Unknown |
| Jun 2019 | EXTERIOR LIGHTING | FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR. | Crash: No Fire: No | 8,100 |
| Jun 2019 | ENGINE | ON FRIDAY, MAY 31, 2019, WHILE DRIVING HOME FROM WORK, I NOTICED MY VEHICLE BEGAN TO SHAKE WHILE DRIVING. (CAR HAS 14K MILES) I CALLED GOSSETT HYUNDAI AT COVINGTON PIKE AND WAS TOLD IT WAS PROBABLY A ROTOR OR A SPARK PLUG AND TO BRING IT IN SATURDAY MORNING. SATURDAY MORNING, WHILE DRIVING TO THE DEALERSHIP, THE BLUELINK LIT UP SAYING MY CAR NEEDED TO BE SERVICED. I DROVE THE VEHICLE TO GOSSETT HYUNDAI AT MT. MORIAH. AFTER GOING BACK AND FORTH (IN FRONT OF THE TECH) THEY AGREED TO RUN A DIAGNOSTIC (BECAUSE I TOLD THEM I WAS WORRIED ABOUT DRIVING MY CAR TO THE COVINGTON PIKE LOCATION), AND THE TECH INFORMED ME THAT HE WAS A TECH AND HE COULD RUN THE DIAGNOSTIC. AFTER RUNNING THE DIAGNOSTIC, I WAS TOLD THAT ONE OF MY CYLINDERS WAS NOT FIRING. AFTER SOME PERIOD OF TIME, THEY LOCATED AN IGNITION COIL IN THE PARTS ROOM AND REPLACED IT. THE CAR STILL WAS NOT RUNNING CORRECTLY, I WAS INFORMED THAT THE CAR NEEDED A SPARK PLUG BUT THEY WOULDN'T HAVE ONE UNTIL TUESDAY, JUNE 4, 2019. AFTER THE DEALERSHIP RECEIVED THE SPARK PLUG AND INSTALLED IT (I GUESS?), THE CAR WAS STILL SHAKING AND NOT RUNNING CORRECTLY. SOMETIME JUNE 5 OR 6TH, THEY CALLED HYUNDAI MANUFACTURING AND HAVE BEEN RECEIVING INSTRUCTION FROM THE MANUFACTURER DIRECTLY TO RUN LEAK TESTS. I WAS INFORMED THAT THEY ALSO USED A CAMERA TO LOOK DOWN IN THE CYLINDER AND THAT IT HAS 'SCARRING' WHICH COULD BE FROM FLUID GETTING INSIDE? I HAVE ALSO BEEN TOLD THAT IT IS PROBABLE THAT MY CAR WILL NEED A COMPLETE NEW ENGINE. IT HAS BEEN 2 WEEKS AND THE DEALERSHIP IS WORKING CLOSELY WITH THE MANUFACTURER TO SEE WHAT NEEDS TO BE DONE. | Crash: No Fire: No | 14,000 |
| May 2019 | TIRES | DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT. | Crash: No Fire: No | 6,550 |
| May 2019 | ENGINE | DRIVING AND ENGINE LIGHT STARTED FLASHING AND I COULD NOT KEEP UP WITH THE SPEED LIMIT AS THE CAR WOULD ONLY GO ABOUT 20 MPH. THE CAR SAYS "POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED" CAR WAS IN MOTION ON CITY STREET. | Crash: No Fire: No | 5,800 |
| May 2019 | EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER | I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX. | Crash: No Fire: No | 2,134 |
| May 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HYUNDAI OF KIRKLAND DEALER (11706 124TH AVE NE, KIRKLAND, WA 98034, (425) 821-6611) WHERE A SOFTWARE UPDATE WAS COMPLETED. THE CONTACT STATED THAT WHEN LEAVING THE DEALER WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE AND THE ENGINE CONTROL SYSTEM FAILURE DETECTED WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SPEED AUTOMATICALLY DECREASED TO 10 MPH. THE CONTACT STATED THEY SLOWLY DROVE BACK TO THE DEALER, WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. HOWEVER, A WEEK LATER HE WAS INFORMED BY THE DEALER THAT THE WIRE HARNESS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD SPOKEN TO THE MANUFACTURER VIA EMAIL AND WAS PROVIDED A CASE NUMBER: 15658545. THE APPROXIMATE FAILURE MILEAGE WAS 3,713. | Crash: No Fire: No | 3,713 |
| May 2019 | ELECTRICAL SYSTEM,ENGINE | I WAS EXITING THE FREEWAY AND LOST POWER, COULD NOT ACCELERATE, BLINKING ENGINE CAME ON AND ON MY SCREEN IT SAID "A POSSIBLE CONDITION WITH YOU ENGINE CONTROL SYSTEM HAS BEEN DETECTED. A FULL SYSTEM CHECK RECOMMENDED TO BE DONE WHEN CONVENIENT. PLEASE CONTACT YOU LOCAL DEALERSHIP FOR AN APPOINTMENT" I WAS ABLE TO GET TO AN AREA AND HAVE IT TOWED. THIS COULD OF BEEN VERY SCARY AND DANGEROUS IF I HAD STILL BEEN ON THE FREEWAY DOING 70! I COULD NOT HAVE DRIVEN IT, IT WAS MISSING AND WOULDN'T GET ABOVE 20-30 MPH. I HAD THE KNOCK SENSOR SOFTWARE UPDATE DONE AT THE DEALER THE WEEK PRIOR TO THIS HAPPENING. THE DEALER IS SAYING THE WIRING HARNESS NEEDS REPLACED AND WILL NOT BE AVAILABLE UNTIL THE END OF THE MONTH! MANY ON HERE HAVE WAITED MONTHS I HOPE THAT IS NOT THE CASE. I'VE READ NUMEROUS COMPLAINTS ON HERE AND OTHER SITES THAT THIS IS HAPPENING AFTER THE UPDATE. MY CAR SEEMED FINE BEFORE THEY DID THE UPDATE. SOME PEOPLE NEED NEW ENGINES! HOW DO I KNOW THAT MY ENGINE DOESN'T HAVE DAMAGE, I ASSUME THAT HYUNDAI KNOWS SOMETHING SINCE WITH THE SENSOR UPDATE THEY EXTENDED MY 100K WARRANTY TO 120K. IT SAID THE SENSOR IS TO HELP CATCH POSSIBLE ROD BEARING WEAR AND EXTENDS WARRANTY MUST MEAN THEY EXPECT ENGINES TO HAVE PROBLEMS! WHAT IS GOING ON HERE AND WHY ISN'T THERE ANY OFFICIAL RECALL? MY CAR ONLY HAS 20K I DON'T EXPECT THIS KIND OF PROBLEM. I LEASED CARS FOR MANY YEARS BUT SINCE I'M CLOSE TO RETIRING I BOUGHT THIS WISH I WAS STILL LEASING SO I COULD GET OUT FROM UNDER THIS IN 2 YEARS! | Crash: No Fire: No | 20,500 |
| May 2019 | VISIBILITY/WIPER | THE LOW BEAM HEADLIGHTS AT NIGHT HAVE VERY DISTRACTING DARK LINE AND HALF MOON DARK SPOTS THAT SERIOUSLY HINDER THE DRIVER'S VIEW OF THE ROAD. THERE ARE MANY COMPLAINTS BY OWNERS AT CARGURUS.COM. JUST DO A SEARCH FOR 2018 SONATA LIMITED HEALIGHTS. MANY HAVE REPORTED THIS TO HYUNDAI AND TO NHTSA BUT SO FAR OUR COMPLAINTS HAVE FALLEN ON DEAF EARS. JUST HAVE SOME TEST DRIVE AT NIGHT ON DARK COUNTRY ROAD AND SEE FOR YOUR SELF. THIS IS GOING TO CAUSE SOMEONE TO BE KILLED. | Crash: No Fire: No | 25 |
| May 2019 | UNKNOWN OR OTHER,ENGINE | MY DAUGHTER WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED TO BUCK AND WOULDN'T ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND SHE PULLED OFF THE HIGHWAY. SHE CALLED HYUNDAI AND THEY TOLD HER NOT TO DRIVE THE CAR AND TO HAVE IT TOWED TO A DEALERSHIP. WE WERE THEN TOLD BY HYUNDAI THAT THIS IS A KNOWN PROBLEM. THEY INSTALLED A KNOCK SENSOR WIRING HARNESS AND SAID THEY HOPE THAT DOES THE TRICK BUT IT COULD NEED A WHOLE NEW ENGINE. EXPECTED REPAIR TIME IS 6 WEEKS SINCE PARTS ARE ON BACKORDER. WE HAVE SINCE SPOKEN TO SEVERAL DEALERSHIPS AS WELL AS CONSUMERS AND THERE ARE SO MANY COMPLAINTS THAT SOME PEOPLE HAVE BEEN WITHOUT THEIR CARS FOR MONTHS. | Crash: No Fire: No | 9,400 |
| Apr 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE VEHICLE BECAME SLUGGISH, DECELERATED, AND FAILED TO ACCELERATE ABOVE 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504, (630) 851-2500) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: 15704477 WAS PROVIDED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 19,000 |
| Apr 2019 | SEAT BELTS,ENGINE,VISIBILITY/WIPER | WHILE DRIVING 30MPH APPROACHING A RED LIGHT, MY 2018 SONATA CUT OFF ONCE I CAME TO A COMPLETE STOP AT THE RED LIGHT. I WAS IN CITY LIMITS APPROACHING A HWY INTERSECTION. THE CHECK ENGINE LIGHT CAME ON AND THE CAR RESTARTED AFTER ONE ATTEMPT. ONCE THE VEHICLE RE STARTED IT WAS SLUGGISH,SPUTTERING AND WOULD NOT ACCELERATE OVER 20MPH... I MADE IT HOME SAFELY NONETHELESS. I LEFT THE CAR PARKED FOR APPROX 10 MINS AND IT RESTARTED EASILY. I THEN DROVE IT DIRECTLY TO THE LOCAL DEALER WHERE THE CAR WAS PURCHASED. I WAS TOLD THE CAR STOPPED BECAUSE THE ENGINE SYSTEM REQUIRED AN UPDATE. THE UPDATE WAS COMPLETED AND I DROVE THE CAR HOME. THE NEXT DAY OR MAYBE TWO DAYS LATER I RECEIVED A LETTER FROM THE DEALERSHIP SAYING MY CAR REQUIRED A FREE RECALL AND TO SCHEDULE A DATE TO HAVE THE CAR SERVICED. OVER THE PHONE I WAS TOLD SOMETHING ALONG THE LINES OF THE ENGINE HARNESS NEEDED TO BE REPLACED. WHEN THE CAR'S ENGINE CUT OFF IN TRAFFIC I WAS EN ROUTE TO PICKING UP MY TODDLER. I NO LONGER FELT SAFE DRIVING THE VEHICLE AND I TRADED THE CAR IN AND CUT MY LOSSES, WHICH WERE SUBSTANTIAL. OTHER PROBLEMS I NOTICED IN THE TIME I HAD THE VEHICLE WERE THAT THE BACK PASSENGER SEAT BELT LOCKED OR ANCHORED IF I LEANED FORWARD SLIGHTLY AND LOW VISIBILITY AT NIGHT THROUGH THE FRONT WINSHIELD. | Crash: No Fire: No | 16,590 |
| Apr 2019 | ELECTRICAL SYSTEM,ENGINE | ON 03/23/2019, WHEN I WAS LEAVING A PARKING LOT MY CAR STARTED TO HESITATE AND WOULD NOT REV UP. I JUST TURNED OUT THE PARKING LOT WHEN THIS HAPPENED. MESSAGE CAME ON STATED IT NEED TO BE SERVICED. AT THE SAME TIME THE ENGINE LIGHT CAME ON. I WAS NOT ABLE TO PRESS THE ACCELERATOR BECAUSE IT WOULD JUMP LIKE CRAZY. I WAS ABLE TO GET BACK TO THE PARKING LOT SAFELY. I HAVE BEEN IN A RENTAL FOR A MONTH NOW AND AS OF 04/23/2019 I WAS TOLD THE PART IS ON BACK ORDER. THE WIRING HARNESS AND THE COMPUTER HAS TO BE REPLACED, BUT THE TECH STATED SINCE THE CAR WENT INTO LIMP MODE THE ENGINE WILL NEED TO BE REPLACED. I WAS TOLD THE PART WILL BE IN ABOUT 3 TO 6 MONTHS. IF THE WIRING HARNESS DOES NOT WORK GOD ONLY KNOW HOW MANY MORE MONTHS IT WILL TAKE FOR A NEW ENGINE TO ARRIVE. THIS CAR WAS ONLY 9 MONTHS OLD BUT NOW 10 MONTHS OLD WITH ONE OF THE MONTHS BEING IN THE SHOP WAITING FOR REPAIRS. | Crash: No Fire: No | 11,000 |
| Apr 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE | I OWN THIS 2019 SONATA SINCE 1/16/19. WAS RUNING GOOD AT THE FIRST. BUT COUPLE TIMES START SHOWING THE ENGINE LIGHT FOR SECONDS. BUT ON APRIL SUNDAY 14 2019 MY CAR SHOWS THE ENGINE LIGHT AND THE TIRE CONTROL STABILIZER AT THE SAME TIME THEN THE CAR START SHAKING LOSSING SPEED,THE BRAKES GETTING HARD AND POWER STEERING. . LUCKY I WENT AT 10MPH TO 15MPH.THE VEHICLE WILL BE PLACED IN A TEMPORARY ENGINE PROTECTION MODE WITH REDUCED POWER AND ACCELERATION. NO SPEED NO ACCELERATION THEN I PARK IN A PARKING LOT FOR TOWING AT THE NEAREST HYUNDAI DEALERSHIP. TECHNITIA FOUND CODE( P0638 ) ACTIVE CODE AND (P211935002A00 THROTTLE BODY CARBON CLEANING- ADJUSTMENT AND FOUND RUBBER GROMMET STUCK IN THE THROTTLE BODY ROVED GROMMET. THIS CAUSE TROUBLE WITH THE INTAKE AND INJECTORS MAKING THE CAR LIMP AND STATE IN PROTECTION MODE. I HAVE LUCKY I WASN'T IN THE FREEWAY AT 55,60 TO 65 MPH. O CAN BE A DIFFERENT RISK AND DANGEROUS FOR ME AND OTHERS DRIVERS. PLEASE TAKE THIS NOTE SERIOUSLY BEFORE SOMETHING WORSE CAN HAPPEN TO OTHERS DRIVERS . THANK YOU SO MUCH. | Crash: No Fire: No | 2,787 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO FUCCILLO HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224, (315) 445-7900) FOR A 4,000 AND 8,000 MILE CHECK UP. THE DEALER PERFORMED A COMPUTER CHECK ON THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE BEGAN HESITATING AND SPUTTERING. THE CONTACT MANAGED TO DRIVE VEHICLE HOME WITH THE CHECK ENGINE INDICATOR ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A LOANER VEHICLE WAS PROVIDED. THE DEALER DIAGNOSED THAT THE VEHICLE MAY NEED A NEW ENGINE AND WAS WAITING TO HEAR BACK FROM THE MANUFACTURER. A MONTH PASSED AND THE CONTACT CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE DELAY WAS CAUSED BY A LARGE AMOUNT OF PEOPLE HAVING THE SAME FAILURE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND REQUESTED A BUY BACK. AFTER A FEW DAYS, THE MANUFACTURER CALLED BACK AND OFFERED A REPURCHASE REVIEW AND PROMISED TO CALL BACK. THE CONTACT RECEIVED A CALL BACK AND WAS INFORMED THAT A REPURCHASE REVIEW WOULD TAKE ANOTHER MONTH TO REVIEW. THE MANUFACTURER STATED THAT THEY NEEDED TO CONDUCT RESEARCH TO SEE IF IT FELL UNDER THE REPURCHASE REVIEW OR LEMON LAW. THE CONTACT WAS STILL WAITING TO HEAR BACK AND CONTACTED HIS STATE'S ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 8,087. | Crash: No Fire: No | 8,087 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND THE CHECK ENGINE INDICATOR ILLUMINATED AND CONTINUED TO FLASH. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED BY BROWN DAUB HYUNDAI (1650 BUTLER ST, EASTON, PA) THE PREVIOUS DAY FOR AN ENGINE COMPUTER UPDATE. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,050. | Crash: No Fire: No Towed | 3,050 |
| Apr 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT SPUTTERED AND FAILED TO ACCELERATE OVER 30 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TITUS-WILL HYUNDAI (255 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (888) 287-9396) WHERE IT WAS DIAGNOSED THAT THE ENGINE AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15586896. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000. | Crash: No Fire: No Towed | 22,000 |
| Apr 2019 | ENGINE | I TOOK THE CAR FOR HIS FIRST OIL CHANGE AND THEY APPLIED A RECALL "SOFTWARE UPDATE" RIGHT AFTER GOING OUT DRIVING IN THE HIGHWAY THE ENGINE STARTED STALLING NOT GOING MORE THAT 22MPH, CHECK ENGINE ON AND PROBLEM IN SCREEN SAYING TO RETURN TO DEALER. I DID RIGHT AFTER AND THEY SAID IT WAS THE ENGINE WIRING HARNESS.. THEY GAME ME A RENTAL CAR BECAUSE THE HARNESS IS NOT IN "STOCK" SO LETS SEE HOW LONG IT TAKES..I JUST NOTICED THERE IS A LOT OF THE SAME PROBLEM REPORTED TO THIS CAR WITH THE SAME PROBLEM. 4221 MILES BRAND NEW SEL+ MODEL... | Crash: No Fire: No | 4,221 |