Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Sonata Complaints
358 consumer-submitted complaints on record for the 2018 Hyundai Sonata, grouped by component category.
358 Total complaints
18 Crash reports
12 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 12 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 37,255 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Sonata complaints?
18 Crash
12 Fire
9 Injury
1 Fatality
28 Towed
6 Medical attention
What are the most common 2018 Hyundai Sonata complaint categories?
ENGINE 113
UNKNOWN OR OTHER 32
ELECTRICAL SYSTEM,ENGINE 15
EXTERIOR LIGHTING 15
ENGINE AND ENGINE COOLING 11
STRUCTURE 11
ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 8
ELECTRICAL SYSTEM 7
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 7
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | UNKNOWN OR OTHER | DRIVER STATES VEHICLE DECELERATED WHILE DRIVING, PULLED OFF THE INTERSTATE AND OVER TO SIDE OF THE ROAD VEHICLE CAUGHT FIRE IN ENGINE COMPARTMENT. | Crash: No Fire: Yes | 11,589 |
| Jan 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | THIS CAR HAS A MIND OF IT ON WHEN I TURN ON HEAT THE RADIO STATION GOES STATIC VERY BAD ENGINE LIGHT KEEP COMING ON GO TO DEALERSHIP THEY KEEP ON RESET INSTEAD OF FIXING IT YESTERDAY MY STARTER BURN OUT .JUST OUT THE BLUE WITH NO WARNING SIGN IT WAS GOING OUT | Crash: No Fire: Yes | 51,160 |
| Jan 2020 | UNKNOWN OR OTHER | I WAS DRIVING ON AN OPEN INTERSTATE USING SMART CRUISE CONTROL WHEN A MESSAGE POPPED UP ON THE DASH SCREEN: SMART CRUISE CONTROL DISABLED. RADAR BLOCKED. WEATHER CONDITIONS WERE DRY AND MY CAR WAS CLEAN. THERE HAD BEEN NO SNOW ACCUMULATION IN MY AREA NOR ANY IN THE AREA IN WHICH I WAS DRIVING. THERE WERE A FEW CARS AROUND. THE CAR THAT WAS IN FRONT OF ME MADE AN EXIT ABOUT A MINUTE AFTER THE MESSAGE AND INDICATOR LIGHTS APPEARED. THE MESSAGE AND INDICATOR LIGHTS RETURNED TO NORMAL AFTER ABOUT 5 MINUTES. AN HOUR AND A HALF LATER, THE SAME MESSAGE AND INDICATOR LIGHTS APPEARED. THE SKY WAS DARKER WITH A FEW FLURRIES IN THE AIR BUT NO ACCUMULATION. I TURNED OFF SMART CRUISE TO FINISH THE TRIP. I DID NOT EXPERIENCE ANY PROBLEMS WITH SMART CRUISE ON THE 5 HOUR RETURN TRIP. WEATHER CONDITIONS THEN WERE GRAY AND RAINING. THE TRIP IS MOSTLY INTERSTATE BUT THE DESTINATION IS MOUNTAINOUS. I MADE THE TRIP SEVERAL TIMES OVER THE LAST 3 YEARS WITH NO PROBLEMS. | Crash: No Fire: No | 26,000 |
| Jan 2020 | VEHICLE SPEED CONTROL | 2018 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE THE VEHICLE ACCELERATED RAPIDLY. THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE BRAKES, BUT TO NO AVAIL. THE VEHICLE CRASHED OVER CONCRETE PARKING BARRIERS INTO AN EMBANKMENT WITH SHRUBS AND WAS STOPPED BY A TREE ANGLED UPWARDS. THE DEALER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS | Crash: Yes Fire: No Towed | Unknown |
| Dec 2019 | ENGINE | THE CAR BUCK GOING THREW LIGHTS IT HAD NO POWER. IT WOULD BOG DOWN WHEN YOU LEASE EXPECT IT. THIS DOESN'T ALWAYS HAPPEN. BUT ONCE HAPPEN AT 1:30AM. THE LIGHT BEEN ON FOR AWHILE. I GO THREW A GREEN LIGHT THE CAR WENT LIP AND THE SEMI LAID ON HIS HORN AT 1:30AM. BECAUSE HE DIDN'T KNOW I BEEN HAVING THIS PROBLEM FOR MONTHS.THE NEXT MORNING I WENT TO THE DEALER JUST AS THEY GOT THERE NO APPOINTMENT I JUST WALKED IN. I WAS PISSED. THEY CHANGED THE KNOCK SWITCH. IT ALMOST WORKED FOR TWO WEEKS. | Crash: No Fire: No | 15,000 |
| Dec 2019 | EXTERIOR LIGHTING | DIM HEADLIGHTS ARE VERY WEAK, NOT AIMED CORRECTLY OR POOR DESIGN. NOT ENOUGH CANDLE POWER TO SEE DIVIDING LINES ON HIGHWAY. WITH BRIGHT LIGHTS THINGS ARE GOOD. I HAVE TALKED WITH 3 OTHER PEOPLE WHO HAVE SONATA'S, DIFFERENT YEAR MODELS, THEY HAVE THE SAME COMPLAINT. NOT SAFE! I WOULD LIKE TO KNOW HOW THIS HIGH SAFETY ITEM PASSED THE NTSB!!!! | Crash: No Fire: No | 20 |
| Dec 2019 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | MY 2018 SONATA WILL NOT START WHEN TEMP DROPS BELOW 20 DEG F. IT HAS HAPPENED 3 TIMES THIS WINTER AND WHEN IT WARMS BACK UP TO 40 TO 50 DEGREE IT WILL START. WHEN I TURN THE KEY ON ALL THE LIGHTS ON THE DASH LIGHT UP LIKE NORMAL. I CAN MOVE HEAR SELECTOR AND TURN WHEEL. BUT THE STARTER WILL NOT ENGAGE NOTHING IS HEARD NOT A CLICK OR A SHIRT. IS THIS COMMON PROBLEM? | Crash: No Fire: No | 9,500 |
| Dec 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | ENTERTAINMENT SCREEN TURNS OFF AFTER A WHILE AND WILL RESET OR I HAVE TO TAP IT AND MAKE SURE IT GOES BACK ON AND DOES THIS OVER AND OVER AT TIMES. SMOKE COMES OUT EXHAUST WHEN PASSING A CAR SOMETIMES | Crash: No Fire: No | 7,600 |
| Dec 2019 | EXTERIOR LIGHTING | I HAVE A 2018 HYUNDAI SONATA. I TOOK IT IN FOR SERVICE BECAUSE MY HEADLIGHTS LOOK LIKE THEY ARE PARTIALLY SHADED AND EACH LIGHT HAS A NOTCH HANGING DOWN OVER IT. THE SERVICE MANAGER TOLD ME THE LIGHTS HAVE AN ANTI GLARE SYSTEM AND THAT'S HOW THEY ARE SUPPOSED TO WORK! THIS IS A VERY DANGEROUS FEATURE. WHEN I DRIVE AT NIGHT ON A DARK ROAD I CAN SEE ABOUT 15 - 2 FEET IN FRONT OF ME. THIS IS AN ACCIDENT WAITING TO HAPPEN. PLEASE DO SOMETHING. | Crash: No Fire: No | 2 |
| Dec 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING, THE VISUAL ALARM SYSTEM AND AUTOMATIC BRAKING SYSTEM DID NOT WORK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING LAKE NORMAN HYUNDAI (704-274-3145, LOCATED AT 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE THE TECHNICIAN STATED THAT ROAD TESTS WERE NOT ALLOWED ON SUCH VEHICLES. ONE OF THE DEALERS PROVIDED THE CONTACT WITH TSB: GROUP BRAKE 18-BR-001. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700. THE VIN WAS INVALID. | Crash: No Fire: No | 4,700 |
| Nov 2019 | UNKNOWN OR OTHER | WE WERE DRIVING THE CAR LAST NIGHT ON CITY STREETS AND THE HIGHWAY, WHEN WE ENCOUNTERED A BAD SMELL COMING INTO OUR VEHICLE. WE FIRST THOUGHT IT SMELLED LIKE NATURAL GAS COMING FROM THE OUTSIDE AREA WE WERE DRIVING, BUT THEN CONCLUDED AFTER ANOTHER 5 MINUTES OF DRIVING THE CAR THAT IT WAS OUR CAR THAT WAS MAKING THE BAD ODOR OR SMELL. I PULLED OFF THE ROAD, AND SHUT THE ENGINE IN THE CAR OFF. I LOOKED UNDER THE HOOD OF THE CAR TO SEE IF ANYTHING WAS BURNING OR IF SOMETHING LOOKED LIKE IT WAS VERY HOT. I DID NOT DETECT ANYTHING WRONG UNDER THE HOOD. THE COOLANT WAS FINE, AND THE MOTOR OIL WAS GOOD. SO THEN WE GOT BACK IN THE CAR, AND THE SMELL WAS STILL THERE. WE NOTICED THE CELL PHONE WAS SITTING ON THE "SELF" CHARGER THAT THIS CAR HAS AS A FEATURE. WE TOOK THE CELL PHONE OFF OF THIS AREA WHERE IT CHARGES, AND NOTICED THE TOP RUBBER AREA WAS VERY VERY WARM OR HOT TO THE TOUCH. SO WE CONCLUDED THIS HAD TO BE THE AREA THAT WAS CAUSING THIS CAUSTIC SMELL THAT WE WERE BREATHING FOR ABOUT 15-20 MINUTES OF DRIVING. THE TOP SURFACE OF THIS RUBBER PAD AREA DID NOT LOOK BURNT OR DESTRUCTED, SO IT MUST BE UNDERNEATH THIS AREA THAT WHATEVER IS RECHARGING THE CELL PHONES, MAYBE A BATTERY OF SOME SORT, IS NO GOOD. WE WERE AFRAID IT WOULD START A FIRE THE SMELL WAS SO STRONG. SO AFTER A FEW MORE MINUTES, WITHOUT THE CELL PHONE RECHARGING ON THIS AREA, THE SMELL STARTED TO GO AWAY. SO THAT IS WHY WE ARE DEDUCTING THIS MUST BE THE PROBLEM AREA. AND IT COULD BE A SERIOUS ONE. I DROVE THE CAR TODAY, AND THE "STRONG" SMELL DID NOT COME BACK. BUT YOU CAN STILL SMELL THE RESIDUE SMELL FROM LAST NIGHT'S PROBLEM THAT OCCURRED. | Crash: No Fire: No | 14,000 |
| Nov 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | ON FIVE SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY THE VEHICLE WILL LOOSE POWER AND ABILITY ACCELERATE WITH A FLASHING ENGINE LIGHT. THESE INCIDENTS HAVE ALMOST CAUSED ME TO BE REAR ENDED THREE TIMES BECAUSE YOU ARE NOT ABLE TO ACCELERATE ABOVE 60MPH IN RUSH HOUR TRAFFIC ON A BUSY INTERSTATE AND THE ABILITY JUST STOPS QUICKLY WITH NO WARNING. THE VEHICLE ALSO HAS BEEN HAVING THE RPMS DROP TO 0 AND SHOOT BACK UP WHILE BRAKING, AND WHILE DRIVING IT IS TOUGH TO ACCELERATE AND THEN YOU WILL FEEL A NOTICEABLE 'KICK' AND THE RPMS WILL SHOOT UP DRASTICALLY BEFORE IT WILL ACCELERATE. I HAVE HAD 2 SOFTWARE UPDATES DONE, A NEW WIRE HARNESS, KNOCK SENSOR CLEANING AND A KNOCK SENSOR REPLACEMENT. THE ENGINE CODE IS ALWAYS THE SAME 1326. | Crash: No Fire: No | 7,500 |
| Nov 2019 | VEHICLE SPEED CONTROL,ENGINE | ON 2 DIFFERENT DAYS THE CAR KILLED ON THE HIGHWAY. BOTH TIMES THE HYUNDAI SERVICE DEPT. LOOKED AT IT. THE FIRST TIME, THEY SAID THE SOFTWARE UPDATE THAT WAS WORKED ON A FEW MONTHS PREVIOUS, HAD A GLITCH IN IT. THE SECOND TIME THEY SAID THEY DIDN'T KNOW WHY IT HAPPENED. WHILE DRIVING THE RPMS WILL RACE UP BUT THE CAR DOESN'T MOVE MUCH. THEY SAID IT DIDN'T DO THAT WHEN THEY DROVE IT. ALSO SINCE THE FIRST SOFTWARE UPDATE WAS DONE , IF I DRIVE 80MPH (ON THE INTERSTATE HWY.) THE SEATS SHAKE. | Crash: No Fire: No | 24,600 |
| Oct 2019 | STEERING | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL MADE A RUBBING SOUND. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI MALL OF GEORGIA (3445 BUFORD DR, BUFORD DR, GA 30519, (770) 674-6079) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBERS: 15991414 AND 16278343. THE FAILURE MILEAGE WAS APPROXIMATELY 22,179. | Crash: No Fire: No | 22,179 |
| Oct 2019 | SERVICE BRAKES | SINCE DAY OF DELIVERY TWO YEARS AGO, THE AEB SYSTEM HAS MALFUNCTIONED IN THAT WHILE DRIVING VEHICLE ON ANY ROAD TYPE, THE BRAKES COME ON WITH NO WARNING OR REASON, HAVE ALMOST BEEN REAR ENDED THREE TIMES.DEALER HAS NEVER FOUND ANYTHING WRONG AND INSISTS THE SYSTEM FUNCTIONS AS DESIGNED. THE RADAR OR CAMERA SYSTEMS HAVE TO HAVE A DEFECT. TOYOTA AND HONDA HAVE HAD THIS ISSUE BUT MADE EFFORTS TO CORRECT EITHER BY RECALLS OR SERVICE BULLETINS. PEDESTRIAN DETECTION HAS ALSO NEVER WORKED ON THIS VEHICLE.. | Crash: No Fire: No | 80 |
| Sep 2019 | ELECTRICAL SYSTEM,ENGINE | JUNE 2019, AT ABOUT 11,500 MILES TOOK CAR IN FOR AN OIL CHANGE AND WAS TOLD DUE TO A RECALL, A SOFTWARE UPDATE NEEDED TO BE DONE. AT ABOUT 13,500 MILES, ENGINE LIGHT CAME IN, CAR WAS JERKING IN MOTION ON HIGHWAY AND LOST POWER. CAR WOULD NOT ACCELERATE LAST 62 MPH. CAR WAS SERVICED AND BLOCK SENSOR WIRE HARNESS WAS REPLACED. CAR WAS RETURNED AND AGAIN WHILE IN HIGHWAY ENGINE LIGHT CAME ON, LOST POWER, CAR WAS JERKING WHILE CHILD WAS IN THE CAR AND WHILE CAR WAS IN MOTION. CAR WAS SERVICED AND BLOCK SENSOR WAS REPLACED. AT ABOUT 18K MILES, ENGINE LIGHT CAME ON WHILE ON HIGHWAY AND AGAIN WITH CHILD IN THE CAR AND CAR LOST POWER AND ALSO WAS JERKING WHILE IN MOTION. CAR WAS SERVICED AND ENGINE REPLACED. 3000 MILES LATER, AGAIN WHILE IN THE HIGHWAY, ENGINE LIGHT CAME ON, CAR LOST POWER AND WAS JERKING AND WOULD NOT ACCELERATE. CAR WAS SERVICED AND THE FOLLOWING DAY, WHILE ON THE EXPRESSWAY IN CHICAGO, THE ENGINE LIGHT CAME ON AND THE CAR LOST POWER AND WAS JERKING HARD WHILE IN MOTION. CAR WAS TOWED TO DEALERSHIP IN ROCKFORD IL. AFTER THE 4TH ATTEMPT TO REPAIR, LEMON LAW CLAIM WAS FILED WITH HYUNDAI MOTOR AMERICA WHICH THEY DENIED DUE TO MILEAGE. THIS CAR IS UNSAFE TO DRIVE. WHEN IT LOSES POWER THERE IS NO WARNING, NO BRAKE LIGHTS COME ON TO NOTIFY CARS BEHIND, AND WHILE IN THE BUSY EXPRESSWAY IN CHICAGO WAS VERY DANGEROUS. ALSO DANGEROUS TO HAVE CHILDREN IN THIS VEHICLE. HYUNDAI MOTOR AMERICA REFUSES TO DO ANYTHING BUT REPAIRS AND IS IGNORING THE DANGEROUSNESS THIS PROBLEM. THIS OCCURRED ALL 5 TIMES WHILE THE CAR WAS IN MOTION. THE CODE THAT READS FOR THIS IS 1326 PER THE SERVICE RECORDS. | Crash: No Fire: No | 13,500 |
| Sep 2019 | UNKNOWN OR OTHER | TRUNK LATCH BROKE. ITS A KNOWN ISSUE BY HYUNDAI ON 2017 & 2018 MODELS. | Crash: No Fire: No | 30,500 |
| Sep 2019 | ELECTRICAL SYSTEM | CHECK ENGINE LIGHT CAME ON;ENGINE ERROR CODE 1326. CAR BEGAN STALLING. GOT IT TO DEALER WHO KNEW IT WOULD NEED A NEW WIRING HARNESS POSSIBLY A NEW ENGINE. THIS IS DANGEROUS WILL GET SOMEONE KILLED. THIS HAPPENED RIGHT AFTER EXITING THE HIGHWAY PULLING ONTO THE SERVICE ROAD. | Crash: No Fire: No | 22,947 |
| Sep 2019 | EXTERIOR LIGHTING | DEFECTIVE HEADLIGHTS. A BLACK PROJECTION PROTRUDES DOWN INTO THE MIDDLE OF EACH HEADLIGHT IN THE LINE OF SIGHT. VERY, VERY DISTRACTING. MUST USE HI-BEAMS AT ALL TIMES TO ELIMINATE THIS SIGHT HAZARD, WHICH THEN CAN BECOME A DANGER TO ONCOMING VEHICLES. HYUNDAI SAYS "SORRY ABOUT THAT, NOTHING WE CAN DO". THEY SHOULD AT LEAST BE REQUIRED TO OFFER A REPLACEMENT HEADLIGHT, WHICH WOULD ELIMINATE THIS HAZARD. | Crash: No Fire: No | Unknown |
| Aug 2019 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| Aug 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | "MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON | Crash: No Fire: No | 19,725 |
| Aug 2019 | EXTERIOR LIGHTING | THE LOW BEAM HEADLIGHTS ARE USELESS CAN'T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN'T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT'S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN. | Crash: No Fire: No | 55 |
| Aug 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000. | Crash: No Fire: No | 70,000 |
| Jul 2019 | UNKNOWN OR OTHER | WHILE DRIVING CRASH WARNING, ABS, TRACK AND CHECK BRAKES WARNING LIGHTS WOULD COME ON. HYUNDAI DEALER INITIALLY REFLAGGED ECO BUT LIGHTS CAME BACK. DEALER HAD CAR FOR SEVERAL DAYS AND AFTER CHECKING WITH HYUNDAI TECH CENTER AND GOT TEST CODES C2402 C1741 AND C1360 AND SYSTEM FOUND CONNECTION AT ABS MODULE. ALLEGED FIX WAS TO REPAIR ABNORMAL CONNECTION / CONNECTOR AT ABS MODULE. CAR IS HYUNDAI SONATA 2 LITER TURBO WITH 19639 MILES WHEN BROUGHT TO DEALER FOR DIAGNOSTICS AND REPAIR. WE HAVE PICTURES OF ERROR LIGHTS ON OUR CELL PHONE. | Crash: No Fire: No | 19,600 |
| Jul 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE EXITING THE INTERSTATE AT 60 MPH, THE VEHICLE WENT INTO LIMP MODE, JERKED, AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUFFENBERG HYUNDAI (LOCATED AT 1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE CONTACT ALSO STATED THAT THE TECHNICIAN RESET THE COMPUTER, THE WIRING HARNESS WAS REPLACED, AND THE NOX SENSOR WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER IN TX, BUT THE FAILURE CODE COULD NOT BE RECREATED. THE DEALER RESET THE COMPUTER AND REPLACED THE NOX SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 15894913. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. | Crash: No Fire: No Towed | 15,000 |