Complaint volume
365 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
365 consumer-submitted complaints on record for the 2018 Hyundai Sonata, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
365 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 13 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 139 complaints, with an average reported failure mileage of 37,794 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
365 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2019 | ENGINE | JANUARY 2019, VEHICLE TO DEALER FOR RECALL FOR ENGINE FAILURE. MARCH 2019, WENT TO START VEHICLE. FLASHING ENGINE LIGHT. COULD NOT GET ABOVE 2000 RPM. DEALER ADVISED TO TOW VEHICLE. DEALER ADVISED CAR IS IN LIMP MODE. DEALER ADVISED POSSIBLE ENGINE REPLACEMENT. TWO WEEKS LATER, CAR IS STILL NOT REPAIRED. NOW THEY ARE POSSIBLY REPLACING 'HARNESS'. ADVISED THAT THEY WOULD HAVE VEHICLE ANOTHER TWO WEEKS. | Crash: No Fire: No | 35,000 |
| Apr 2019 | UNKNOWN OR OTHER | I CAN NOT GET HYUNDAI TO GIVE ME AN ADEQUATE ANSWER | Crash: No Fire: No | 7,000 |
| Apr 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED SHORTLY AFTER THE VEHICLE WAS PURCHASED ON MARCH 5, 2019. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) DIAGNOSED THAT THE KNOCK SENSOR HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS STILL AT THE DEALER RECEIVING FURTHER TESTING. THE MANUFACTURER HAD NOT ISSUED A RECALL FOR THE 2015-2018 MODELS, EXCLUDING THEM FROM NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. | Crash: No Fire: No | 5,000 |
| Apr 2019 | ENGINE | I HAVE A 2018 HYUNDAI SONATA. I BOUGHT IT ON 12/26/2018. I NOW HAVE 4,000 MILES ON IT. LAST MONTH THE DEALERSHIP PERFORMED THE COMPUTER SOFTWARE UPGRADE. TODAY I GOT A MESSAGE: A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED WITH YOUR 2018 SONATA [XXX] ON 03/30/2019 AT 04:24 PM EST. A FULL SYSTEM CHECK IS RECOMMENDED TO BE DONE WHEN CONVENIENT. THE CAR FEELS LIKE IT IS GOING TO DIE. IS THIS A COMMON PROBLEM? UPDATE 04/01/2019 WELL I JUST GOT BACK IN FROM TAKING MY 2018 HYUNDAI SONATA TO THE DEALERSHIP. THEY INFORMED ME AFTER RUNNING SOME TEST THEY WERE GOING TO HAVE TO REPLACE THE WIRING HARNESS. THAT'LL TAKE ABOUT A WEEK BEFORE THEY GET IT. IN THE MEAN TIME THEY GAVE ME A RENTAL FROM ENTERPRISE WHICH WAS A 2018 HYUNDAI ELANTRA . 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT | Crash: No Fire: No | 4,000 |
| Mar 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE HAD TO BE JUMPSTARTED IN ORDER TO OPERATE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF WAUKESHA (1583 E MORELAND BLVD, WAUKESHA, WI 53186) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS ON THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| Mar 2019 | ENGINE | MY 2018 SONATA WENT TO THE DEALER FOR THE CHAMPAIGN 953 SOFTWARE UPDATE, FOR ENGINE KNOCK SENSOR ENHANCEMENT . AFTER THE UPDATE WAS COMPLETED THE CAR IMMEDIATELY WENT INTO TO PROTECTION MODE CAUSING THE CAR NOT TO ACCELERATE WHEN PULLING OUT OF THE DEALER ONTO A 4 LANE HIGHWAY, NEARLY CAUSING 4 PEOPLE TO INJURED. I HAVE BEEN TOLD BY THE DEALER AND BY HYUNDAI THAT THEY HAVE NEVER HEARD OF THIS HAPPING BEFORE, BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME INSTANCE HAPPING TO PEOPLE ON COMPLAINT SIGHTS. HYUNDAI NEEDS TO MALE IT MANDATORY THAT THESE CARS GET TEST DRIVEN AFTER THE UPDATES BEFORE TURNING THE CARS BACK OVER TO THE OWNERS. IT HAS NOW BEEN 3 WEEKS SINCE OUR SONATA WENT IN FOR THE 953 UPDATE, WE STILL HAVE NOT RECEIVED OUR CAR BACK, THE DEALER STATES THEY ARE WAITING ON A WIRING HARNESS TO COME IN. SO THEY ARE PERFORMING A SOFTWARE UPDATE TO DETECT ENGINE NOISE RELATED TO THE KNOCK SENSOR, BECAUSE METAL DEBRIS ARE COMING OFF THE INTERNAL MOTOR PARTS CAUSING FAILURE AND FIRES, THAT CAUSES THE CAR TO GO INTO PROTECTION MODE. WHEN A CAR IMMEDIATELY GOES INTO PROTECTION MODE AFTER THE 953 UPDATE IS DONE, THEY SAY ITS A BAD WIRING HARNESS PICKING UP TO MUCH NOISE. ISNT THAT A SIGH OF ENGINE WEAR THAT THEY WANT TO COVER UP WITH REPLACING A HARNESS THAT WILL NOT DETECT THE NOISE. IT DOES NOT TAKE A ENGINEER TO SEE T.HAT THIS IS A MAJOR COVER UP | Crash: No Fire: No | 3,000 |
| Mar 2019 | VEHICLE SPEED CONTROL | I HAVE BEEN NOTIFIED MY WIFE'S CAR NEEDS THE HYUNDAI SERVICE CAMPAIGN NUMBER 953 PERFORMED ON HER CAR. SEE BELOW LINK. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN953/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/3402 MY CONCERN IS IF THIS SOFTWARE UPDATE IS PERFORMED ON HER CAR WHAT WILL HAPPEN WHEN THIS CAR GOES INTO THE SAFETY MODE? IF THIS CAR SLOWS DOWN AND REDUCES POWER WITH NO WARNING WHAT MAY HAPPEN? WHAT IF MY WIFE IS PULLING OUT IN TRAFFIC AND THE CAR GOES INTO THE ENGINE SAFETY MODE WITH ONCOMING TRAFFIC? I FEAR ONCE THE CAR GOES INTO THE SAFETY MODE WITH REDUCE POWER AND NO ADEQUATE WARNING SHE ME BE HIT BY ANOTHER VEHICLE. WHAT MEASURES HAS HYUNDAI TAKEN TO ENSURE A DRIVER HAS ADEQUATE WARNING OF THE VEHICLE GOING INTO SAFE MODE SO THEY CAN GET OUT OF HARMS WAY OF THE FLOW OF TRAFFIC TO ENSURE THEY WILL NOT BE HIT BEFORE THE VEHICLE GOES INTO SAFE MODE AND REDUCES POWER? ALL I AM TRYING TO DO IS PREVENT A POTENTIAL ACCIDENT WHEN THIS CAR GOES INTO SAFE MODE. | Crash: No Fire: No | Unknown |
| Mar 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | I WAS ONE OF THE FIRST PEOPLE TO DRIVE OFF WITH THIS 2018 SONATA 2.0T TRIM IN ENDING OF 2017. FAST FOWARD TO NOW, I HAVE BEEN HAVING ELECTRICAL, LIGHTING AND ENGINE PROBLEMS. WHEN DRIVING AT NIGHT, IT IS HARD TO SEE WHAT'S 30 FEET FROM YOU ON THE GROUND BECAUSE THERE'S SOME PARTS THAT THE LIGHT DOESN'T ILLUMINATE VERY WELL. WHEN I HAVE MY CAR'S INTERIOR LIGHTS ON AUTO MEANING TO TURN ON, WHENEVER I OPEN THE DRIVER'S DOOR, IT DOESN'T TURN ON. SOMETIMES MY HEADLAMPS WON'T TURN ON NEITHER, WHEN I PRESS THE UNLOCK BUTTON FROM MY KEYS. COUPLE OF MONTHS BACK AND STILL IS HAPPENING TO THIS DAY MY CARS ENGINE WILL START UP FUNNY OR START UP A COUPLE OF SECONDS LATE AFTER PUSHING THE START BUTTON. IT EVEN HAPPENS WHEN I LET MY CAR SIT FOR A DAY WITHOUT DRIVING. I'VE BEEN TO THE DEALER NOW AND TOLD THEM ABOUT THE ISSUE WITH THE INTERIOR LIGHTS AND I AM WAITING ON THEM TO GET ME SOME NEW LIGHTS FOR THE INTERIOR (PRETTY SURE THAT'S NOT THE PROBLEM). I KNOW NOW THAT IT'S SOMETHING ELECTRICAL SEEING ALL THESE COMMENT/ISSUES LEFT ON HERE. I PAID TOO MUCH TO HAVE THIS HAPPENING TO MY CAR. MAYBE I SHOULD OF JUST STUCK WITH JAPANESE SMH. HELP PLEASE. | Crash: No Fire: No | Unknown |
| Feb 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED ITSELF AND WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND LATER TOWED TO JOHNSON HYUNDAI OF CARY (919-439-2059, LOCATED AT 5000 OLD RALEIGH RD, CARY, NC 27511) WHERE IT WAS DIAGNOSED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE AND THE ENGINE MAY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED THE DEALER TO PERFORM MORE DIAGNOSTIC TESTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000. | Crash: No Fire: No Towed | 22,000 |
| Feb 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | WHILE DRIVING MY VEHICLE AT NEARLY 70 MPH ON THE FREEWAY, MY CAR SUDDENLY FELT LIKE I HIT A BRICK WALL AND MY CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. I WAS THEN UNABLE TO ACCELARATE PAST 55 AND FELT MY CAR HAD A VERY SLUGGISH RESPONSE WHEN STEPPING ON THE GAS PEDAL. I WAS NEARLY HIT BY ANOTHER CAR BECAUSE THERE WAS NO WARNING (BREAK LIGHTS) WHEN MY CAR IMMEDIATELY SLOWED DOWN. I THEN HAD TO HAVE MY CAR TOWED 50 MILES FROM WHERE I WAS TO THE DEALERSHIP NEAR MY HOME. WHEN I BROUGHT IN MY CAR THEY SAID THEY HAD ANOTHER CAR WITH THE SAME EXACT ISSUE. I CALLED AFTER MY CAR HAD BEEN THERE FOR APPROXIMATELY THREE DAYS TO GET A STATUS UPDATE AND THEY SAID THEY STILL DIDN'T KNOW WHAT WAS CAUSING THE ISSUE, BUT THAT A THIRD VEHICLE HAD NOW BEEN BROUGHT IN FOR THE SAME ISSUE. TODAY A WEEK LATER, I CALLED TO GET AN UPDATE AND THE OTHER TWO VEHICLES THEY ARE FIXING WITH A NEW WIRING HARNESS; HOWEVER MINE THEY STILLL ARE UNSURE WHAT THE ISSUE IS. THIS IS NOW THE THIRD ISSUE I'VE HAD WITH MY CAR IN LESS THAN 13,000 MILES. PREVIOUSLY MY CAR WAS HAVING TROUBLE STARTING THE DEALER SAID EVERYTHING WAS FINE. ALSO MY FRONT RUNNING LIGHT BURNED OUT AT NEARLY 7K MILES. | Crash: No Fire: No | 13,000 |
| Feb 2019 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I WENT INTO PURCHASING DEALER FOR FIRST OIL CHANGE AT 5100 MILES, THEY FLASHED COMPUTER AND LOADED UPDATE HYUNDAI CAMPAIGN 953 PRODUCT IMPROVEMENT. ABOUT 50 MILES AFTER THE RECALL WAS PERFORMED MY CAR WENT INTO LIMP MODE AND IS BARELY DRIVEABLE. CAR WAS ALSO HESITATING, AND BUCKING A BIT. TOOK IT BACK TO DEALER THEY STATED THE CODE DIDN'T APPLY TO MY CAR AND FLASHED IT AGAIN. IT AGAIN WENT INTO LIMP MODE AFTER 50 MILES OR SO. THE RECALL IS SUPPOSED TO PLACE THE VEHICLE IN LIMP MODE DUE TO ROD BEARING WEAR. MY CAR HAS 5,400 MILES ON IT AND IT NOW AT A DIFFERENT DEALER. GOT INFORMATION FROM THAT DEALER REGARDING A TBS #19-01-002 AND LOOKS LIKE ENGINE REPLACEMENT OR WIRING HARNESS. | Crash: No Fire: No | 5,400 |
| Feb 2019 | ELECTRICAL SYSTEM | I TOOK MY 2018 HYUNDAI SONTA SE IN FOR ITS FIRST OIL CHANGE WITH 3564 MILES ON IT. THEY DID A COMPUTER UPDATE AS PART OF A RECALL. I DROVE LESS THAN ( MILES FROM THE DEALERSHIP, WENT TO PULL OUT FROM A STOP LIGHT. IT STARTED MISS FIRING AND THE CHECK ENGINE LIGHT STARTED FLASHING. I WENT BACK TO THE DEALER. THEY SAID IT HAD A CODE AND TGEY HAD TO CALL HYUNDAI TO FIND OUT WHAT TO DO. THEY GAVE ME A LONER AND TOLD ME THE WIRING HARNESS HAD TOO MUCH INTERFERENCE/STATIC IN IT AND THEY HAD TO ORDER A NEW ONE. VERY HARD TO BELIEVE A COMPUTER UPDATE WOULD CAUSE THE WIRING HARNESS TO GO BAD. | Crash: No Fire: No | 3,569 |
| Feb 2019 | ENGINE | I WANT TO HAVE ALL CHANGED AFTER THE OIL WAS CHANGED THE ENGINE LIGHT CAME ON IN THE CAR I WANTED TO STALL | Crash: No Fire: No | Unknown |
| Feb 2019 | UNKNOWN OR OTHER | THE LANE DEPARTURE WARNING SOUND DOES NOT HAVE ADEQUATE VOLUME AND THERE IS NO OPTION OR SOFTWARE ADJUSTMENT TO INCREASE THIS VOLUME ACCORDING TO HYUNDAI CORPORATE OR MY LOCAL DEALER SERVICE DEPARTMENT. WITH INCREASED AGE OUR HEARING ABILITY MAY BE LESS THAN WHEN WE WERE YOUNGER, MIXED IN WITH FLUCTUATING ROAD NOISE, THIS SAFETY FEATURE MAY NOT INFORM (AUDIBLE SOUND NOTIFICATION TO LOW) A DRIVER OF LANE DEPARTURE AT THE EARLY DESIRED NOTIFICATION TIME. IN MY OPINION, THIS NON ABILITY TO ADJUST THE VOLUME UP OR DOWN ON THE LANE DEPARTURE SAFETY FEATURE IS A GROSS ENGINEERING FAILURE. | Crash: No Fire: No | 1,484 |
| Feb 2019 | POWER TRAIN,ENGINE | I HAD A RECALL PERFORMED ON MY CAR. 'HYUNDAI CAMPAIGN 953 PRODUCT IMPROVEMENT '. 10 MILES AFTER THE RECALL WAS PERFORMED MY CAR WENT INTO LIMP MODE AND IS BARELY DRIVEABLE. THE RECALL IS SUPPOSED TO PLACE THE VEHICLE IN LIMP MODE DUE TO ROD BEARING WEAR. MY CAR HAS 5,560MILES ON IT AND THE ENGINE IS ALREADY FAILING. | Crash: No Fire: No | 5,560 |
| Feb 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO A PALM TREE. AN INCIDENT REPORT WAS FILED, BUT NOT A POLICE REPORT DUE TO THE FACT THAT THERE WAS NO IMMEDIATE INJURY. THE CONTACT SUFFERED A SORE NECK AND A POSSIBLE WHIPLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. KEARNEY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS CONTACTED AND A VOICE MESSAGE WAS LEFT. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 500. *TT CONSUMER STATED BRAKE PEDAL WAS PUSHED MULTIPLE TIMES AND SHE DID SEEK MEDICAL ATTENTION.*JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 8,916 |
| Jan 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | CAR HAS KEYLESS START. WILL NOT START IN TEMPS BELOW 20 DEGREES F. HAS HAPPENED 4X IN 2 WEEKS. CAR IS 8 MOS OLD / LESS THAN 6K MILES. 1ST 3 TIMES EVENTUALLY STARTED BY RUNNING ENGINE. THE WARNING LIGHTS THAT SHOW ARE CHARGING SYSTEM (RAN ITSELF DOWN TO 57% BATTERY THIS TIME); ENGINE OIL PRESSURE AND MIL LIGHT. THE IMMOBILIZED INDICATOR IS ON BUT THEN GOES OFF. THE TANK IS FULL OF GAS. THE BLUE LINK APP CAN'T REMOTELY START THE CAR. IT STATES THAT THE REQUEST WAS NOT PROCESSED. | Crash: No Fire: No | 5,770 |
| Jan 2019 | ENGINE | HAD OIL CHANGED ON 1/24/2019, THEY DID THE ECM UPDATE FOR THE KNOCKS SENSER AND AFTERWARDS ON THE WAY HOME THE CAR WENT INTO LIMP MODE AND CHECK ENGINE LIGHT CAME ON. I ALSO RECEIVED AN EMAIL FROM HYUNDAI BLUE LINK SAYING THAT AN ENGINE COMPONENT HAD FAILED. TOOK BACK TO DEALERSHIP AND THEY GAVE ME A LOANER. THEY SAID THEY WOULD HAVE TO HEAR BACK FROM HYUNDAI IN CA?? SOUNDS LIKE NOBODY KNOWS WHAT IS GOING ON?? | Crash: No Fire: No | 19,500 |
| Jan 2019 | ENGINE | I HAD AN OIL CHANGE ON FRIDAY 1/18/2019 THE NEXT DAY I'M DRIVING ON THE INTERSTATE USING CRUISE CONTROL AND MY CAR CUT MY CRUISE CONTROL OFF AND THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR WOULD NOT GO OVER 20MPH EVEN WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. THE SCREEN IN MY CAR POPPED UP A MESSAGE THAT SAID THE ENGINE CONTROL SYSTEM HAD SOME TYPE OF FAILURE. 2 DAYS IN AT THE DEALERSHIP AND NO ONE KNOWS WHAT THE PROBLEM IS. IT'S NOT EVEN A YEAR OLD, IDLES FAIRLY HARD, AND NOW WON'T ACCELERATE. | Crash: No Fire: No | 17,000 |
| Jan 2019 | UNKNOWN OR OTHER | I BOUGHT MY 2018 SONATA IN JANUARY 2018. I HAVE NOTICED THAT IT TENDS TO HESITATE WHEN MAKING TURNS ESPECIALLY RIGHT TURNS. THIS PROBLEM OCCURS RANDOMLY WHEN ACCELERATING FROM STOP OR SLOW MOTION. LAST WEEK, I SLOWED DOWN TO TAKE A NEAR 90 DEGREE LEFT TURN. THE SPEED LIMIT IS 25 MPH ON THIS ROAD. THERE WAS A VEHICLE IN FRONT OF ME - SO, I MAINTAINED A SAFE SPEED AND DISTANCE. AFTER TAKING THE TURN, MY CAR SKIDDED VERY SUDDENLY AS I WAS COMING OUT OF THE CURVE, AND IT WAS ALL I COULD DO TO CORRECT IT AND PREVENT IT FROM HITTING A CONCRETE PILLAR OF THE FREEWAY PASSING ABOVE. THE ROAD APPEARED DRY AND THE CAR IN FRONT OF ME DID NOT HAVE ANY PROBLEMS. WHILE I CANNOT RULE OUT THE PRESENCE OF BLACK ICE, I WAS CONCERNED THAT ONE OF THE WHEEL MAY HAVE LOCKED UP EITHER DUE TO HARDWARE OR SOFTWARE PROBLEMS. I TOOK THE CAR TO THE DEALER TODAY. THE SERVICE DEPARTMENT CHECKED OUT CAR AND THEY DID NOT FIND ANY PROBLEMS. I AM REPORTING THIS INCIDENT SINCE I NOTICED THAT SOME OTHER OWNER COMPLAINED OF ENGINE HESITATION WHEN TAKING TURNS. PERHAPS, OTHER OWNERS MAY BE EXPERIENCING SIMILAR ISSUES. | Crash: No Fire: No | 5,500 |
| Jan 2019 | ENGINE | DEALER INSTALLED DOWNLOAD #953 PURSUANT TO A HYUNDAI RECALL. AFTERWARDS THE CAR WENT INTO "LIMP" MODE AS IF THERE WAS A PROBLEM, AND CANNOT BE DRIVEN. DEALER DOES NOT KNOW HOW TO FIX THIS, AND IS HOLDING MY CAR AND WAITING FOR HYUNDAI IN CALIFORNIA TO COME UP WITH ONE. MINE WAS SECOND CAR THAT MORNING THAT THIS HAPPENED TO. | Crash: No Fire: No | 4,200 |
| Jan 2019 | EXTERIOR LIGHTING | THE PROJECTED ANGLE OF THE HEADLIGHTS DO NOT PROJECT OUT FAR ENOUGH WHEN DRIVING THIS VEHICLE. THE HEADLIGHTS ONLY PROJECT OUT ONE VEHICLE IN FRONT OF THE DRIVER, LEAVING A VAST AMOUNT OF DARKNESS IN FRONT OF THE DRIVER IN THE HYUNDAI SONATA. THIS IS A SAFETY HAZARD FOR THE OWNER OF THIS VEHICLE. | Crash: No Fire: No | 286 |
| Nov 2018 | EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | SINCE THE YEAR 2017 WHEN USING A PORTABLE AUDIO DEVICE CONNECTED TO THE POWER OUTLET THE SYSTEM TURNS ON AND OFF.DRIVERS FOG LIGHT BEEN REPAIRED TWICE IN JULY 2018.LEFT FOG BULB BEEN REMOVED PREVIOUSLY INSTALLED FOUND BURNED GREASE WAS ADDED TO SOCKET GREASE WAS ALSO PUT ON SENSOR ON DRIVER DOOR BECAUSE RADIO SYSTEM WAS STAYING ON AFTER TURNING VEHICLE OFF,CLOSING DRIVER DOOR AND AFTER CLICKING THE ALARM TO LOCK DOOR RADIO WAS STILL PLAYING. DRIVER BRAKE LIGHT HAD TO BE REPLACED. SEPTEMBER 2018 REMOVED AND REPLACED THE FOG LAMP/DRL ASSEMBLY THE SOCKET FOR THE BULB MELTED,CAUSING THE PLASTIC TO WARP AND THE CONNECTOR WITH NEW BULB WOULD NOT LOCK IN.NOW THE WIPERS ARE BAD. I'M ALSO HAVING OTHER PROBLEMS WITH THE BRAKES AND GAS MILEAGE BUT BECAUSE IT CAN NOT BE DETECTED I'M BEEN TOLD IT'S NOTHING WRONG WITH IT.JUST LIKE WHEN I TOLD THEM IT WAS SOMETHING GOING WITH THE LIGHTS BUT IT WAS NOTHING THEY COULD DO. NO I'M NOT A MECHANIC BUT I KNOW THAT I'M NOT SUPPOSED TO HAVE ALL THESE PROBLEMS WITH BRAND NEW 2018 MODEL I DIDN'T HAVE DO THIS MUCH REPAIR ON USE CAR. I BEEN COMPLAINTS ABOUT THIS CAR SINCE I BOUGHT IT AND THEY JUST BEEN GIVING ME THE RUN AROUND TELLING LIKE THE GAS MILEAGE READING IS NOT GOING TO ACCURATE YOU SOMETIMES HAVE TO JUST ESTIMATE OR THINGS GO OUT. I HAVE TWO HYUNDAI SONATA THE DIFFERENCE IS ONE JUST ANOTHER COLOR AND I'M NOT HAVING ALL THESE ISSUES WITH IT.AT LEAST NOT YET. | Crash: No Fire: No | Unknown |
| Nov 2018 | STRUCTURE | THE OUTSIDE ANTENNA COMPLETELY CAME OFF AND DISAPPEARED... NOT BROKEN, BUT LITERALLY CAME LOOSE AND BLEW AWAY DOWN THE INTERSTATE | Crash: No Fire: No | 25,000 |
| Sep 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE UNINTENTIONALLY ACCELERATED AND CRASHED INTO A POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CARBONE HONDA BENNINGTON (751 N BENNINGTON RD, BENNINGTON, VT 05201, (802) 447-3321), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,800. *DT UPDATED 11/30/18*JB | Crash: Yes Fire: No Towed | 8,800 |