Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Sonata Complaints
358 consumer-submitted complaints on record for the 2018 Hyundai Sonata, grouped by component category.
358 Total complaints
18 Crash reports
12 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 12 fire reports, 9 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 37,255 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Sonata complaints?
18 Crash
12 Fire
9 Injury
1 Fatality
28 Towed
6 Medical attention
What are the most common 2018 Hyundai Sonata complaint categories?
ENGINE 113
UNKNOWN OR OTHER 32
ELECTRICAL SYSTEM,ENGINE 15
EXTERIOR LIGHTING 15
ENGINE AND ENGINE COOLING 11
STRUCTURE 11
ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 8
ELECTRICAL SYSTEM 7
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 7
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | I WAS ONE OF THE FIRST PEOPLE TO DRIVE OFF WITH THIS 2018 SONATA 2.0T TRIM IN ENDING OF 2017. FAST FOWARD TO NOW, I HAVE BEEN HAVING ELECTRICAL, LIGHTING AND ENGINE PROBLEMS. WHEN DRIVING AT NIGHT, IT IS HARD TO SEE WHAT'S 30 FEET FROM YOU ON THE GROUND BECAUSE THERE'S SOME PARTS THAT THE LIGHT DOESN'T ILLUMINATE VERY WELL. WHEN I HAVE MY CAR'S INTERIOR LIGHTS ON AUTO MEANING TO TURN ON, WHENEVER I OPEN THE DRIVER'S DOOR, IT DOESN'T TURN ON. SOMETIMES MY HEADLAMPS WON'T TURN ON NEITHER, WHEN I PRESS THE UNLOCK BUTTON FROM MY KEYS. COUPLE OF MONTHS BACK AND STILL IS HAPPENING TO THIS DAY MY CARS ENGINE WILL START UP FUNNY OR START UP A COUPLE OF SECONDS LATE AFTER PUSHING THE START BUTTON. IT EVEN HAPPENS WHEN I LET MY CAR SIT FOR A DAY WITHOUT DRIVING. I'VE BEEN TO THE DEALER NOW AND TOLD THEM ABOUT THE ISSUE WITH THE INTERIOR LIGHTS AND I AM WAITING ON THEM TO GET ME SOME NEW LIGHTS FOR THE INTERIOR (PRETTY SURE THAT'S NOT THE PROBLEM). I KNOW NOW THAT IT'S SOMETHING ELECTRICAL SEEING ALL THESE COMMENT/ISSUES LEFT ON HERE. I PAID TOO MUCH TO HAVE THIS HAPPENING TO MY CAR. MAYBE I SHOULD OF JUST STUCK WITH JAPANESE SMH. HELP PLEASE. | Crash: No Fire: No | Unknown |
| Feb 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED ITSELF AND WOULD NOT EXCEED 20 MPH. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND LATER TOWED TO JOHNSON HYUNDAI OF CARY (919-439-2059, LOCATED AT 5000 OLD RALEIGH RD, CARY, NC 27511) WHERE IT WAS DIAGNOSED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE AND THE ENGINE MAY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED THE DEALER TO PERFORM MORE DIAGNOSTIC TESTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000. | Crash: No Fire: No Towed | 22,000 |
| Feb 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | WHILE DRIVING MY VEHICLE AT NEARLY 70 MPH ON THE FREEWAY, MY CAR SUDDENLY FELT LIKE I HIT A BRICK WALL AND MY CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. I WAS THEN UNABLE TO ACCELARATE PAST 55 AND FELT MY CAR HAD A VERY SLUGGISH RESPONSE WHEN STEPPING ON THE GAS PEDAL. I WAS NEARLY HIT BY ANOTHER CAR BECAUSE THERE WAS NO WARNING (BREAK LIGHTS) WHEN MY CAR IMMEDIATELY SLOWED DOWN. I THEN HAD TO HAVE MY CAR TOWED 50 MILES FROM WHERE I WAS TO THE DEALERSHIP NEAR MY HOME. WHEN I BROUGHT IN MY CAR THEY SAID THEY HAD ANOTHER CAR WITH THE SAME EXACT ISSUE. I CALLED AFTER MY CAR HAD BEEN THERE FOR APPROXIMATELY THREE DAYS TO GET A STATUS UPDATE AND THEY SAID THEY STILL DIDN'T KNOW WHAT WAS CAUSING THE ISSUE, BUT THAT A THIRD VEHICLE HAD NOW BEEN BROUGHT IN FOR THE SAME ISSUE. TODAY A WEEK LATER, I CALLED TO GET AN UPDATE AND THE OTHER TWO VEHICLES THEY ARE FIXING WITH A NEW WIRING HARNESS; HOWEVER MINE THEY STILLL ARE UNSURE WHAT THE ISSUE IS. THIS IS NOW THE THIRD ISSUE I'VE HAD WITH MY CAR IN LESS THAN 13,000 MILES. PREVIOUSLY MY CAR WAS HAVING TROUBLE STARTING THE DEALER SAID EVERYTHING WAS FINE. ALSO MY FRONT RUNNING LIGHT BURNED OUT AT NEARLY 7K MILES. | Crash: No Fire: No | 13,000 |
| Feb 2019 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I WENT INTO PURCHASING DEALER FOR FIRST OIL CHANGE AT 5100 MILES, THEY FLASHED COMPUTER AND LOADED UPDATE HYUNDAI CAMPAIGN 953 PRODUCT IMPROVEMENT. ABOUT 50 MILES AFTER THE RECALL WAS PERFORMED MY CAR WENT INTO LIMP MODE AND IS BARELY DRIVEABLE. CAR WAS ALSO HESITATING, AND BUCKING A BIT. TOOK IT BACK TO DEALER THEY STATED THE CODE DIDN'T APPLY TO MY CAR AND FLASHED IT AGAIN. IT AGAIN WENT INTO LIMP MODE AFTER 50 MILES OR SO. THE RECALL IS SUPPOSED TO PLACE THE VEHICLE IN LIMP MODE DUE TO ROD BEARING WEAR. MY CAR HAS 5,400 MILES ON IT AND IT NOW AT A DIFFERENT DEALER. GOT INFORMATION FROM THAT DEALER REGARDING A TBS #19-01-002 AND LOOKS LIKE ENGINE REPLACEMENT OR WIRING HARNESS. | Crash: No Fire: No | 5,400 |
| Feb 2019 | ELECTRICAL SYSTEM | I TOOK MY 2018 HYUNDAI SONTA SE IN FOR ITS FIRST OIL CHANGE WITH 3564 MILES ON IT. THEY DID A COMPUTER UPDATE AS PART OF A RECALL. I DROVE LESS THAN ( MILES FROM THE DEALERSHIP, WENT TO PULL OUT FROM A STOP LIGHT. IT STARTED MISS FIRING AND THE CHECK ENGINE LIGHT STARTED FLASHING. I WENT BACK TO THE DEALER. THEY SAID IT HAD A CODE AND TGEY HAD TO CALL HYUNDAI TO FIND OUT WHAT TO DO. THEY GAVE ME A LONER AND TOLD ME THE WIRING HARNESS HAD TOO MUCH INTERFERENCE/STATIC IN IT AND THEY HAD TO ORDER A NEW ONE. VERY HARD TO BELIEVE A COMPUTER UPDATE WOULD CAUSE THE WIRING HARNESS TO GO BAD. | Crash: No Fire: No | 3,569 |
| Feb 2019 | ENGINE | I WANT TO HAVE ALL CHANGED AFTER THE OIL WAS CHANGED THE ENGINE LIGHT CAME ON IN THE CAR I WANTED TO STALL | Crash: No Fire: No | Unknown |
| Feb 2019 | UNKNOWN OR OTHER | THE LANE DEPARTURE WARNING SOUND DOES NOT HAVE ADEQUATE VOLUME AND THERE IS NO OPTION OR SOFTWARE ADJUSTMENT TO INCREASE THIS VOLUME ACCORDING TO HYUNDAI CORPORATE OR MY LOCAL DEALER SERVICE DEPARTMENT. WITH INCREASED AGE OUR HEARING ABILITY MAY BE LESS THAN WHEN WE WERE YOUNGER, MIXED IN WITH FLUCTUATING ROAD NOISE, THIS SAFETY FEATURE MAY NOT INFORM (AUDIBLE SOUND NOTIFICATION TO LOW) A DRIVER OF LANE DEPARTURE AT THE EARLY DESIRED NOTIFICATION TIME. IN MY OPINION, THIS NON ABILITY TO ADJUST THE VOLUME UP OR DOWN ON THE LANE DEPARTURE SAFETY FEATURE IS A GROSS ENGINEERING FAILURE. | Crash: No Fire: No | 1,484 |
| Feb 2019 | POWER TRAIN,ENGINE | I HAD A RECALL PERFORMED ON MY CAR. 'HYUNDAI CAMPAIGN 953 PRODUCT IMPROVEMENT '. 10 MILES AFTER THE RECALL WAS PERFORMED MY CAR WENT INTO LIMP MODE AND IS BARELY DRIVEABLE. THE RECALL IS SUPPOSED TO PLACE THE VEHICLE IN LIMP MODE DUE TO ROD BEARING WEAR. MY CAR HAS 5,560MILES ON IT AND THE ENGINE IS ALREADY FAILING. | Crash: No Fire: No | 5,560 |
| Feb 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO A PALM TREE. AN INCIDENT REPORT WAS FILED, BUT NOT A POLICE REPORT DUE TO THE FACT THAT THERE WAS NO IMMEDIATE INJURY. THE CONTACT SUFFERED A SORE NECK AND A POSSIBLE WHIPLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. KEARNEY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS CONTACTED AND A VOICE MESSAGE WAS LEFT. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 500. *TT CONSUMER STATED BRAKE PEDAL WAS PUSHED MULTIPLE TIMES AND SHE DID SEEK MEDICAL ATTENTION.*JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 8,916 |
| Jan 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | CAR HAS KEYLESS START. WILL NOT START IN TEMPS BELOW 20 DEGREES F. HAS HAPPENED 4X IN 2 WEEKS. CAR IS 8 MOS OLD / LESS THAN 6K MILES. 1ST 3 TIMES EVENTUALLY STARTED BY RUNNING ENGINE. THE WARNING LIGHTS THAT SHOW ARE CHARGING SYSTEM (RAN ITSELF DOWN TO 57% BATTERY THIS TIME); ENGINE OIL PRESSURE AND MIL LIGHT. THE IMMOBILIZED INDICATOR IS ON BUT THEN GOES OFF. THE TANK IS FULL OF GAS. THE BLUE LINK APP CAN'T REMOTELY START THE CAR. IT STATES THAT THE REQUEST WAS NOT PROCESSED. | Crash: No Fire: No | 5,770 |
| Jan 2019 | ENGINE | HAD OIL CHANGED ON 1/24/2019, THEY DID THE ECM UPDATE FOR THE KNOCKS SENSER AND AFTERWARDS ON THE WAY HOME THE CAR WENT INTO LIMP MODE AND CHECK ENGINE LIGHT CAME ON. I ALSO RECEIVED AN EMAIL FROM HYUNDAI BLUE LINK SAYING THAT AN ENGINE COMPONENT HAD FAILED. TOOK BACK TO DEALERSHIP AND THEY GAVE ME A LOANER. THEY SAID THEY WOULD HAVE TO HEAR BACK FROM HYUNDAI IN CA?? SOUNDS LIKE NOBODY KNOWS WHAT IS GOING ON?? | Crash: No Fire: No | 19,500 |
| Jan 2019 | ENGINE | I HAD AN OIL CHANGE ON FRIDAY 1/18/2019 THE NEXT DAY I'M DRIVING ON THE INTERSTATE USING CRUISE CONTROL AND MY CAR CUT MY CRUISE CONTROL OFF AND THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR WOULD NOT GO OVER 20MPH EVEN WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. THE SCREEN IN MY CAR POPPED UP A MESSAGE THAT SAID THE ENGINE CONTROL SYSTEM HAD SOME TYPE OF FAILURE. 2 DAYS IN AT THE DEALERSHIP AND NO ONE KNOWS WHAT THE PROBLEM IS. IT'S NOT EVEN A YEAR OLD, IDLES FAIRLY HARD, AND NOW WON'T ACCELERATE. | Crash: No Fire: No | 17,000 |
| Jan 2019 | UNKNOWN OR OTHER | I BOUGHT MY 2018 SONATA IN JANUARY 2018. I HAVE NOTICED THAT IT TENDS TO HESITATE WHEN MAKING TURNS ESPECIALLY RIGHT TURNS. THIS PROBLEM OCCURS RANDOMLY WHEN ACCELERATING FROM STOP OR SLOW MOTION. LAST WEEK, I SLOWED DOWN TO TAKE A NEAR 90 DEGREE LEFT TURN. THE SPEED LIMIT IS 25 MPH ON THIS ROAD. THERE WAS A VEHICLE IN FRONT OF ME - SO, I MAINTAINED A SAFE SPEED AND DISTANCE. AFTER TAKING THE TURN, MY CAR SKIDDED VERY SUDDENLY AS I WAS COMING OUT OF THE CURVE, AND IT WAS ALL I COULD DO TO CORRECT IT AND PREVENT IT FROM HITTING A CONCRETE PILLAR OF THE FREEWAY PASSING ABOVE. THE ROAD APPEARED DRY AND THE CAR IN FRONT OF ME DID NOT HAVE ANY PROBLEMS. WHILE I CANNOT RULE OUT THE PRESENCE OF BLACK ICE, I WAS CONCERNED THAT ONE OF THE WHEEL MAY HAVE LOCKED UP EITHER DUE TO HARDWARE OR SOFTWARE PROBLEMS. I TOOK THE CAR TO THE DEALER TODAY. THE SERVICE DEPARTMENT CHECKED OUT CAR AND THEY DID NOT FIND ANY PROBLEMS. I AM REPORTING THIS INCIDENT SINCE I NOTICED THAT SOME OTHER OWNER COMPLAINED OF ENGINE HESITATION WHEN TAKING TURNS. PERHAPS, OTHER OWNERS MAY BE EXPERIENCING SIMILAR ISSUES. | Crash: No Fire: No | 5,500 |
| Jan 2019 | ENGINE | DEALER INSTALLED DOWNLOAD #953 PURSUANT TO A HYUNDAI RECALL. AFTERWARDS THE CAR WENT INTO "LIMP" MODE AS IF THERE WAS A PROBLEM, AND CANNOT BE DRIVEN. DEALER DOES NOT KNOW HOW TO FIX THIS, AND IS HOLDING MY CAR AND WAITING FOR HYUNDAI IN CALIFORNIA TO COME UP WITH ONE. MINE WAS SECOND CAR THAT MORNING THAT THIS HAPPENED TO. | Crash: No Fire: No | 4,200 |
| Jan 2019 | EXTERIOR LIGHTING | THE PROJECTED ANGLE OF THE HEADLIGHTS DO NOT PROJECT OUT FAR ENOUGH WHEN DRIVING THIS VEHICLE. THE HEADLIGHTS ONLY PROJECT OUT ONE VEHICLE IN FRONT OF THE DRIVER, LEAVING A VAST AMOUNT OF DARKNESS IN FRONT OF THE DRIVER IN THE HYUNDAI SONATA. THIS IS A SAFETY HAZARD FOR THE OWNER OF THIS VEHICLE. | Crash: No Fire: No | 286 |
| Nov 2018 | EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | SINCE THE YEAR 2017 WHEN USING A PORTABLE AUDIO DEVICE CONNECTED TO THE POWER OUTLET THE SYSTEM TURNS ON AND OFF.DRIVERS FOG LIGHT BEEN REPAIRED TWICE IN JULY 2018.LEFT FOG BULB BEEN REMOVED PREVIOUSLY INSTALLED FOUND BURNED GREASE WAS ADDED TO SOCKET GREASE WAS ALSO PUT ON SENSOR ON DRIVER DOOR BECAUSE RADIO SYSTEM WAS STAYING ON AFTER TURNING VEHICLE OFF,CLOSING DRIVER DOOR AND AFTER CLICKING THE ALARM TO LOCK DOOR RADIO WAS STILL PLAYING. DRIVER BRAKE LIGHT HAD TO BE REPLACED. SEPTEMBER 2018 REMOVED AND REPLACED THE FOG LAMP/DRL ASSEMBLY THE SOCKET FOR THE BULB MELTED,CAUSING THE PLASTIC TO WARP AND THE CONNECTOR WITH NEW BULB WOULD NOT LOCK IN.NOW THE WIPERS ARE BAD. I'M ALSO HAVING OTHER PROBLEMS WITH THE BRAKES AND GAS MILEAGE BUT BECAUSE IT CAN NOT BE DETECTED I'M BEEN TOLD IT'S NOTHING WRONG WITH IT.JUST LIKE WHEN I TOLD THEM IT WAS SOMETHING GOING WITH THE LIGHTS BUT IT WAS NOTHING THEY COULD DO. NO I'M NOT A MECHANIC BUT I KNOW THAT I'M NOT SUPPOSED TO HAVE ALL THESE PROBLEMS WITH BRAND NEW 2018 MODEL I DIDN'T HAVE DO THIS MUCH REPAIR ON USE CAR. I BEEN COMPLAINTS ABOUT THIS CAR SINCE I BOUGHT IT AND THEY JUST BEEN GIVING ME THE RUN AROUND TELLING LIKE THE GAS MILEAGE READING IS NOT GOING TO ACCURATE YOU SOMETIMES HAVE TO JUST ESTIMATE OR THINGS GO OUT. I HAVE TWO HYUNDAI SONATA THE DIFFERENCE IS ONE JUST ANOTHER COLOR AND I'M NOT HAVING ALL THESE ISSUES WITH IT.AT LEAST NOT YET. | Crash: No Fire: No | Unknown |
| Nov 2018 | STRUCTURE | THE OUTSIDE ANTENNA COMPLETELY CAME OFF AND DISAPPEARED... NOT BROKEN, BUT LITERALLY CAME LOOSE AND BLEW AWAY DOWN THE INTERSTATE | Crash: No Fire: No | 25,000 |
| Sep 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE UNINTENTIONALLY ACCELERATED AND CRASHED INTO A POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CARBONE HONDA BENNINGTON (751 N BENNINGTON RD, BENNINGTON, VT 05201, (802) 447-3321), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,800. *DT UPDATED 11/30/18*JB | Crash: Yes Fire: No Towed | 8,800 |
| Sep 2018 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | PURCHASED NEW 2018 SONATA SEL MODEL IN CALIFORNIA. WHILE DRIVING, THE TRANSMISSION STARTS TO HARD DOWNSHIFT WHEN THE BRAKE IS APPLIED. I FOUND OUT THAT THIS HARD DOWNSHIFTING AND JOLTING/THUMPING OF ENGINE AND TRANSMISSION ONLY OCCURS WHEN COMING TO A STOP AT SPEEDS BETWEEN 10 TO 15MPH. IT CAN BE DESCRIBED AS FOLLOWS, AFTER THE BRAKE PEDAL HAS BEEN GENTLY APPLIED AND LIGHTLY RELEASED BUT THEN THE CAR ITSELF APPLIED ITS BRAKE AGAIN. IT TERRIFIES THE DRIVER'S DRIVING CONDITIONS, MENTALLY AND PHYSICALLY. | Crash: No Fire: No | 1,100 |
| Sep 2018 | EXTERIOR LIGHTING | DISTINCT SHADOWS WITH NOTCHES ON TOP AFFECTING NIGHT VISION WITH LOW BEAM HEADLIGHTS ON. VERY DISTRACTING ESPECIALLY WHEN TURNING. | Crash: No Fire: No | 7,500 |
| Aug 2018 | SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT COULD NOT STOP THE VEHICLE DUE TO THE STIFFNESS OF THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT PASSENGER DOOR OF ANOTHER ONCOMING VEHICLE. ALL OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH DRIVERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 10,000 |
| Jul 2018 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE AT NIGHT WITH THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE BEYOND TWO VEHICLE LENGTHS IN FRONT OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700. | Crash: No Fire: No | 1,700 |
| Jul 2018 | POWER TRAIN,FUEL/PROPULSION SYSTEM | THROTTLE RESPONSE: FEELS LIKE THE OLD VEHICLES WITH A FLAT SPOT IN THE CARBURETOR ACCELERATOR PUMP. THE "THREE SECOND' RULE APPLIES WHEN THE THROTTLE PETAL IS PUSHED. THERE IS A SERIOUS HESITATION AS THE ENGINE TENDS TO FALL FLAT BEFORE ACCELERATING. HAS TO DUE WITH THE SIX SPEED AUTOMATIC TRANSMISSIONS DUEL CLUTCH WHICH ACTS AS IF A PERSON WERE OPERATING A STANDARD TRANSMISSION CLUTCH. I HAVE DISCUSSED THIS PROBLEM/CONCERN SEVERAL TIMES WITH THE SERVICE DEPARTMENT WHERE THE VEHICLE WAS PURCHASED. THE SERVICE DEPARTMENT INDICATED THEY RECEIVE NUMEROUS COMPLAINTS. IT IS INDICATED THE DRIVERS EITHER LOVE THE VEHICLE WITH THIS PROBLEM OR HATE. WE WERE NEVER TOLD OF THIS SITUATION. AND THERE IS NO FIX FOR THIS. THIS SITUATION CAN OCCUR WHEN LEAVING A STOPPED POSITION, WHEN TURNING RIGHT OR LEFT FROM A STOPPED POSITION, ACCELERATING UP A HILL IN MOVING TRAFFIC OR ON A STREET. THIS ALL DEPENDS ON THE DRIVERS REACTION TO THE THROTTLE PEDAL. WHEN ONE NEEDS TO ACCELERATE WHILE IN MOTION THERE TENDS TO BE A SHUDDERING/STUTTERING OF THE ENGINE. THIS PROBLEM HAS OCCURRED SHORTLY WE PURCHASED THE VEHICLE IN FEBRUARY 2018 AND HAS BEEN ON GOING. I SET THE "WHEN DID THIS HAPPEN" AS STARTING DATE. CAN BE VARY CONCERNING WHEN ENTERING TRAFFIC FOR OLDER DRIVERS. I CANNOT FIND ANY MORE DESCRIPTIONS FOR THIS SITUATION. THERE ARE NO DOCUMENTS AT MY DISPOSAL AT THIS TIME. THANK YOU. | Crash: No Fire: No | 40 |
| Jun 2018 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE EARLY DETECTION, FORWARD WARNING, COLLISION WARNING, AND AUTOMATIC BRAKING FEATURES WERE INOPERABLE. THE VEHICLE WAS TAKEN TO GREAT LAKES HYUNDAI (9630 OH-14, STREETSBORO, OH 44241, (330) 422-1212) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE EARLY WARNING SENSORS COULD NOT BE RE-CALIBRATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. *TT *TR | Crash: No Fire: No | 300 |
| Jun 2018 | EXTERIOR LIGHTING | THE HEADLIGHTS ON MY 2018 HYUNDAI SONATA SHOW TWO BLACK NOTCHES AND A BLACK LINE ABOUT 30 FEET IN FRONT OF THE CAR IN LOW LIGHT CONDITIONS. IT IS VERY DISTRACTING AND DANGEROUS AS THESE SHADOWS DART ACROSS YOUR PATH AS YOU MAKE TURNS OR GO UP HILLS. HYUNDAI SERVICE COULD SEE THE NOTCHES, BUT SAID "THE SYSTEM IS WORKING WITHIN SPECIFICATIONS AT THIS TIME". SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS KILLED BECAUSE OF THESE UNSAFE LIGHTS. | Crash: No Fire: No | 300 |