Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
421 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 62
FUEL SYSTEM, GASOLINE 53
UNKNOWN OR OTHER 35
POWER TRAIN 31
ELECTRICAL SYSTEM,ENGINE 23
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
SEAT BELTS 11
POWER TRAIN,ENGINE 10
ENGINE,FUEL/PROPULSION SYSTEM 9
421 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | SEATS | In March of 2018, a recall came out for the electric motor and and mounting bracket on the driver side seat adjustment. We purchased this Pilot new in September of 2018. The seat motor has quit working, but we cannot find the recall anywhere. It seams to me like we should be able to get it recalled and get the motor and bracket replaced!! | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving and depressing the accelerator pedal on several occasions, the vehicle failed to accelerate as intended and the vehicle hesitated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,ELECTRICAL SYSTEM | There is an auto start/stop feature on my 2018 Honda Pilot. I’ve owned it new since July 2018. My wife and I have experienced the same issue both together and separately. The auto stop feature will engage with the break depressed, but the auto start function will not always engage when the break is released. This has left us stranded in the middle of intersections in the middle of left turns with oncoming traffic driving around us, stalled on the freeway with cars whizzing by us at 70+ MPH blocking the fast lane, blocking congested one lane roads with no recourse for drivers behinds to get around us, etc. This feature stops the engine but periodically does not allow it to turn back on. With the engine stopped by this feature, but not shifted to park/ neutral, pressing the ignition start/ stop button does nothing. Shifting to park, and pressing the ignition start/stop button significantly delays removing the road hazard now created by the vehicle’s now dangerous location. To further complicate the matter, the engine starting has, on many occasions, taken multiple minutes to start, endangering myself, my wife, my four children, and other family / friends on too many occasions to count. My local dealership recommended replacing the vehicles battery, even though I had no other battery related problems. I did, in fact, follow that recommendation, only to have the same problem persist. I have encouraged my wife to disengage this feature proceeding forward, but the feature automatically resets itself everyone the ignition is started. This becomes problematic if the feature is forgotten to be turned off or, due to placement of the features button, the feature is inadvertently re-engaged. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Honda Pilot. The contact stated while driving 70 MPH, the engine warning light Illuminated. The contact stated that there was a knocking sound coming from the engine while parking the vehicle at work. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The failure mileage was 170,000. | Crash: No Fire: No | 170,000 |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | I have called about this recall at least three times. I brought it in to be serviced and told them that I felt like something was wrong with the car and that it did not feel like it was driving right like it wasn't getting power and sluggish. They assured me that my car would be given thew replacement part soon it's been over a year. I drive with my daughter on the highway 4 times a week. Two days before Christmas my car broke down. I was driving and it started to not shift properly and would stutter when I stepped on the gas to accelerate. The check transmission and emissions system sensors came on and I just barely made it into my parking lot at my apartment. It has several system warnings coming up and was not shifting right. It is now in the shop and they can't look at it for several days. I am just glad I was not on the Interstate highway when this happened. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | I was driving on the highway, and the sensor stating the transmission is too hot popped up on the dashboard. This is an issue I have brought to Honda's attention on a few other occasions over the past three years, as this light has shown up before, but only when the outside temperatures had exceeded 90 degrees Fahrenheit, and I was driving at speeds of 55mph or more. I'd been told that since there was no active re-call, there was nothing they could do each time I reached out to Honda. Shortly after the light showed on the dashboard, I lost the ability to accelerate. I was pushing the gas pedal down, the RPM's were increasing, but my speed was decreasing. At that point, I decided it was best to exit at the upcoming Oasis, and before I could start to merge right, I heard a loud "pop" noise from presumably from the engine. Flames began to shoot out from under the hood on the driver-side. I merged over to the shoulder as quickly and safely as I could, grabbed my purse and exited the vehicle immediately. I then called 911, and while I was on the phone with dispatch, more loud "pops" occurred, growing the flames, until the car was completely engulfed in fire and black smoke. After a few minutes, the state police, EMT and South Holland FD arrived. The firefighters put the fire out, and the car was completely destroyed, resulting in a total loss of the vehicle. | Crash: No Fire: Yes | Unknown |
| Dec 2024 | ENGINE | Removed and replaced connecting rod bearings after engine knock noted and confirmed at Honda dealership during unrelated maintenance work. The mechanic noted wear and scoring on the connecting rod bearings and the engine knock went away after replacement. This could've resulted in catastrophic engine failure and loss of control while driving if unaddressed. This VIN was not covered under NHTSA recall 23V-751 related to connecting rod bearing failure but was in the same year / model groups. Request that the recall be widened to include a bigger range of vehicles. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My transmission failed although it was scanned a few weeks earlier indicating no issues with the transmission. I was lucky that the car failed once I stopped and wouldn't shift back into gear however it could have failed while driving. The car was driving fine and was slightly slow to engage, but I believe that was due to the fuel pump recall, which I could not have fixed because of a shortage of parts. My concern is that the transmission would have failed during my trip while driving over the mountains. It would have been really dangerous. There appear to be problems with the transmission in the 2018 Honda Pilots. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | Transmission failed suddenly while on the highway. Engine light came on, and could not shift above first gear. Took to the Honda dealership where we purchased the vehicle (purchased new in 2018) and was told transmission failed and needed to be replaced. This is a 2018 Honda Pilot with only 35,000 miles on it with all routine maintenance done. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The back-up camera / navigation / infotainment screen is intermittently off. Without this screen one cannot get a camera view directly behind the car to back up, park, or see the rear position of the vehicle for loading and unloading. After visiting the dealership with an estimate of $2000 to $3000 for replacement, the message was clear they did not want to replace this part at a reasonable cost. On about 11/01/2023, this problem was taken to our dealership and it did re-occur at the dealership but does remain about 50% intermittent since the middle of 2023. When doing on-line searches, this must be a repeat problem for other Honda Pilot owners. Other manufacturers have implemented recalls for this same problem but not Honda to my knowledge. This vehicle now has about 60,000 miles on it; but this problem is a safety concern as well as a resale concern… but we would like to be able to keep it. This part seems to have been designed to be difficult to remove and replace with 5 separate cable connections, attached air vents, and without disassembling the two full panels across the full width of the dash. The dealer did remind us that this vehicle is out of warranty as well. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving at various speeds. The vehicle was taken to the dealer, where the transmission fluid and the coolant were flushed. The contact was charged a service fee; however, the failure recurred while driving. The contact stated while driving 65 MPH on the third lane of an interstate with her children in the car seats in the rear seats, the vehicle made an abnormal clunking sound. The vehicle decelerated to 35 MPH abruptly, causing the driver's and passengers' seat belts to retract. The contact immediately depressed the accelerator pedal, but the vehicle failed to exceed 40 MPH, nearly causing a crash. The contact activated the hazard lights and drove to her husband's shop. The contact's husband cleared the diagnostic trouble codes, and the vehicle accelerated as needed while driving; however, the vehicle shuddered, made abnormal sounds, the engine had a misfire, and the vehicle stalled while driving. The check engine warning light was illuminated, and the message "Emission System Problem" was displayed. The local dealer was contacted, and the contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000. Parts distribution disconnect. | Crash: No Fire: No | 58,000 |
| Dec 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER,ENGINE | The auto start and stop feature on my vehicle is not working. I called the dealer and they said they won't repair it. The recall for this issue is under investigation. When I have this feature on, and at a red light, my car turns off completely. I have to push to start over, but when I'm in drive and people are behind me waiting, it can be a safety issue because it frustrates cars behind me AND they creep up super close to my car. When this happens, and if a car is speed behind me, if I needed to make a quick safety decision to go and change lanes, i would be stuck a few extra seconds trying to put the car back in drive to make the lane change to avoid a potential accident. Sometimes people are on their phones and dont stop, but i check my rearview mirror, and move if needed. So, any delay is a safety risk. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while the vehicle was parked, the vehicle stalled. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000. Parts distribution disconnect. | Crash: No Fire: No | 55,000 |
| Dec 2024 | FUEL/PROPULSION SYSTEM | This recall for the fuel pump has been outstanding for a year. The dealership insists parts are still not available. When will this be resolved? | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | My auto idle start/stop has been causing my engine to stall out when I come to a complete stop. I believe it started about a little more than a year ago. It doesn’t happen all the time and never happens when I remember to turn it off. I had it at the dealership multiple times mentioning about this problem and was dismissed every time. They told me they found nothing wrong and all codes were fine and nothing was popping up. Finally, someone tested my battery and found it wasn’t operating fully. I replaced the battery after be reassured this should fix the problem. It was fine for less than a year, maybe 6 months and then it started happening again back in mid/late July. This is a major safety concern and after reading online that many others are experiencing the same issue is causing me an even greater concern. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER,ENGINE | I purchased this 2018 Honda Pilot in spring of 2024. Two months after driving it, it started hesistating to restart after idling. At the end of July an emissions warking appeared on the dash and the car would not restart after idling a few times and I would literally have to restart the vehicle by putting it back in park. I took it back to the dealership and they said it was a gas fuel shutter and they repaired that. For a while it still hesitated to restart but it didn't completely shut off until this week week (Nov 2024). This fuel saving feature is a safety defect. It will hesistate to restart when it idles or it won't restart and the red error message to put it in park and restart shows on the dash which is a serious safety concern that I believe Honda knows about that I discovered today is currently in a lawsuit. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Vehicle lagging when and most of the time does not run right away when you press the gas several times. Whenever I'm in an intersection and am trying to cross to my left when cars are coming towards me, I push the gas slightly so I can see the road complete; when I'm certain that there is no car, I try to push the gas right away to cross the intersection when I do this the car would lag in the middle of the street and has caused me almost to get hit several times with my kids and a baby inside the vehicle. I had been to the dealer many times and explained this situation, but they always made me spend for something that did not fix the issue. I had to beg them many times and even called the corporation to do something about the recall with the fuel pump, but I was always dismissed and told to wait. It has been almost a year since this started happening today. I got an emission light on again and am scheduled to return on Wednesday. I am hoping to get the recall for my car fixed. Please help me investigate this matter. I don't want to be in an accident, especially since I drive with my toddler and two kids every day to and from school. Thank you | Crash: No Fire: No | Unknown |