Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
421 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 62
FUEL SYSTEM, GASOLINE 53
UNKNOWN OR OTHER 35
POWER TRAIN 31
ELECTRICAL SYSTEM,ENGINE 23
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
SEAT BELTS 11
POWER TRAIN,ENGINE 10
ENGINE,FUEL/PROPULSION SYSTEM 9
421 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | FUEL/PROPULSION SYSTEM | My car hesitates during acceleration, I received the recall for the fuel pump in February, called the dealer, they say they do not have parts, I called again in early November, and they say the same thing. I am afraid the pump isa going to go out when we are driving in Traffic, so I do not trust the vehicle. I can take the car to any repair shop and they will replace it in a day. Why can't the dealer replace it? They are slow-walking this recall while we take the risk. What can I do? | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2018 Honda Pilot. The contact stated while driving 15 MPH, there was an abnormal sound coming from the engine. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Nov 2024 | POWER TRAIN | The contact owns a 2018 Honda Pilot. The contact stated that while driving approximately 35 MPH, the vehicle started jerking and hesitating with the transmission warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 64,000. | Crash: No Fire: No | 64,000 |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the vehicle failed to start on three separate occasions. The contact waited for several minutes before being able to start the vehicle. The check engine warning light had illuminated but then disappeared. The vehicle was not diagnosed or repaired. However, the dealer informed the contact that the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | My vehicle has been in the Honda Dealership (Honda of Fort Worth and Norm Reeves Honda) with no resolution to the engine failure issues I have had since purchasing my vehicle. Mainly in the heat of the summer if I was in traffic idling, stopped at a red light or in stop and go traffic my car would shut off and hesitate to restart. The collision mitigation system would show failed. Honda could never find a solution. The last time I had it in their shop they said I needed a new battery. I bought a new battery from them but the problem continued. I believe my car is part of the engine recall. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking sound and stalled. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect. | Crash: No Fire: No | 87,000 |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. Additionally, on other occasions while stopped at stop signs and or red lights, the accelerator pedal was depressed; however, the vehicle hesitated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that either the fuel injector and or fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer however, the failure could not be duplicated because the independent mechanic had cleared the codes. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was repaired but the failure reoccurred several weeks later when the contact attempted to start the vehicle and the vehicle failed to start. The manufacturer was notified of the failure. The failure mileage was approximately 92,000. | Crash: No Fire: No Towed | 92,000 |
| Oct 2024 | FUEL/PROPULSION SYSTEM | I received a recall notice from Honda regarding the Safety Recall of the fuel pump module in May 2024. My local dealer just informed me that they have no idea when they will receive the replacement modules and they are receiving about two units per month at random intervals. If this is indeed a safety recall, I believe Honda should be making these units available for existing customers ahead of producing units for new, unsold vehicles. Thank you. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,FUEL/PROPULSION SYSTEM | THE VEHICLE WHEN IN MOTION SUDDENLY TURNS OFF BY ITSELF PUTING ME AND OTHER DRIVERS AROUND IN DANGER. THEN, WHEN DRIVING THE STEERING FEELS LIKE LOOSING CONTROL. AND I TOOK IT TO THE MECHANIC TO CHECK ON IT AND HE DETECTED A STEERING WHEEL PROBLEM AND THERE'S NO WARNING LIGHTS. ALSO, MY CAR FEELS LIKE THE GASOLINE DOESN'T FLOW PROPERLY. CAR LOOSES SPEED AND START SHAKING WHEN TRYING TO PUMP GAS WITH PEDALS. MY CAR HAS ONLY 100,000 MILES AND THIS CAR HAS GIVING ME PROBLEMS FROM THE BEGINNING. THE VISORS WERE SO HARD TO MOVE UP OR DOWN UNTIL THE DRIVER SIDE IS FULLU BROKEN AND TOO EXPENSIVE TO REPLACE. HONDAS ARE NOT NUMBER ONE CARS LIKE THEY USE TO BE. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2018 Honda Pilot. The contact stated while driving 25 MPH, the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed that the rod bearing was worn and caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 165,000. | Crash: No Fire: No Towed | 165,000 |
| Oct 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Warning lights for the ACC, LKAS and FCW have been blinking everyday. One day they just started blinking. I took to dealership and they said it's $180 to diagnose issue. I have seen 100s of pist of different forums about the issue which means it is a known problem. As of the last 6 months or so these features do not work on the car. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I've brought the car to the Honda Dealer located at 2400 N State Rd 7 Hollywood FL 33021 for over a year I have complained that the car jumps and that there is a few recalls on my vehicle. I was told that the part isn't available and they can't fix it but did not offer any remedies to this issue. The car will shut off on me while I'm driving and it's very dangerous. I've mentioned this to them many times but they only try to convince me to buy another car and get me to trade in my car and pay a deposit. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated and stalled. The contact stated that the vehicle occasionally failed to start. The contact stated that several attempts were needed before the vehicle started. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 139,000. Parts distribution disconnect. | Crash: No Fire: No | 139,000 |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL/PROPULSION SYSTEM | I have attempted several times to schedule the Honda Pilot for the recall item to be replaced since May 2024. The Pacific Honda Service Center states they do not have the part to replace the fuel pump. I called again last week, and they said I can pay $179 to have the vehicle inspected and if the fuel pump is faulty then they will order the part. This is unacceptable. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL/PROPULSION SYSTEM | NHTSA Recall Number23V-858 Recall issued December 18, 2023. I have been on the waiting list to complete the repair at Yonkers Honda in Yonkers, NY, since May. I spoke to Yonkers Honda today, October 9, 2024, and Honda still has not provided replacement parts to dealers to complete the recall work, with no ETA. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | VEHICLE SPEED CONTROL | When attempting to accelerate the vehicle does not respond and experiences a three to five second delay. The delayed response began occurring shortly after purchasing the vehicle in 2018 and has only increased in frequency. This issue appears to be systemic with this model and year and the dealership has no remedy to mitigate this safety issue / concern. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that an unknown warning light was illuminated. The local dealer and another dealer, Manly Honda (2777 Corby Ave, Santa Rosa, CA 95407); were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |