Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
421 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | ELECTRICAL SYSTEM | Odometer Fraud. The contact purchased a 2018 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 98,423 and at the time of registration, it was discovered that the mileage was over 230,000. | Crash: No Fire: No | 230,000 |
| Jun 2025 | STEERING,SUSPENSION,POWER TRAIN | There is a popping noise when turning and hitting bumps and a slight clicking noise when driving. I am very unsure as to where the issue is coming from (CB axle, steering rack, ball joints, bushings, some say welds or loose bolts). I see many people online talking about this issue online. It needs to be addressed | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Unfortunately, due to the extended delay in this repair, my vehicle has experienced significant mechanical problems, which I believe are directly related to the faulty fuel pump.Fuel Injector Contamination, Catalytic Converter Stress, Transmission Performance Issues | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The "start/stop" function has always been an issue and also the response to acceleration. Luckily the start/stop failed at the mailbox in front of our home. The car shut off just like at a light but instead of picking back up upon acceleration, it completely died. We have had it shutter and slowly pick up in an intersection before but we have learned to really over exert the acceleration to complensate. We have had the fuel pump recalled but i dont think it fixed our problem. Luckily nobody has been hurt yet, but this is my wife and eight year old daugthers car. We have had multiple warning lamps "fixed" in the past, but there are currently no indicators on the dash. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | • Several months ago my 2018 Honda Pilot with 80K miles started to have an engine "flutter" at 2500 to 3000 RPM • Serviced the vehicle several times and dealership couldn't find the issue • A few weeks ago the engine light started flashing and the engine started knocking • Had the car towed to a Holman Honda in Denver, who said the the motor is shot and needs to be replaced at $23,000 • The issue was rod bearing knock, which is usually associated with maintenance issue or improper oil • Honda has a recall on certain VINs but not on our VIN, plus all Acura MDX vehicles between 2016 and 2020 have the same engine and are recalled. • This could have been a sever safety risk because the engine could have seized during use or blown the engine • This appears to be a known Honda issue, but Honda is being selective on the recalls for the VINs | Crash: No Fire: No | 80,873 |
| May 2025 | ENGINE | When we operate the car and stop at a red light or stop sign, but mostly at red lights on occasion and frequently, it will not restart automatically. Even attempts to restart the car do not always work on the first try and sometimes take multiple attempts before it eventually will restart. Create a road hazard as the car is unable to operate on a right of way with a green light for prolonged period The problem is this issue is not duplicatable and is very infrequent approximately three times in the past year. I'm taking it in for extended warranty, but the dealer cannot duplicate the problem. | Crash: No Fire: No | Unknown |
| May 2025 | STRUCTURE | There seal on the doors doesn’t hold up all the wind comes howling inside the car it’s so loud | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | The driver side sun visor quit staying up after just 1 year. It’s dangerous always stuck hanging halfway down. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Auto restart failed. Vehicle failed to move forward at a red light. Dash instructed to place vehicle on park then press the engine start-stop button hence restarting in the middle of the road presenting a safety hazard, cars behind me almost tail ending mine. People were honking and I couldn’t move fast enough. Why is the Honda dealer saying they will charge $222 to inspect to see if it’s a starter issue? Just fix the problem. I already had the system reset due to recall. This is a prevalent problem, shouldn’t it be inclusive to a recall. Also putting the customers at risk knowing its an issue is a huge problem. Please advise and help resolve this safety issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,ENGINE | Start stop system would not restart vehicle. Came to a stop at a stoplight. Engine stopped with system engaged. Let go of brake to creep up in traffic and the engine did not restart. Warning on Dash told me to place vehicle in park and restart. It took a couple of tries to restart . The vehicle eventually did restart. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | On at least four separate occasions the idle engine stop has failed to restart when the vehicle was stopped at an intersection. The car not only does not restart but it also won’t respond for some time to attempts to turn the car off (in park mode and brake applied) so that it can be restarted. We must try to remember to disengage the idle engine stop at each use of car to avoid this issue as there is no way to do that permanently without installing an aftermarket product. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL SYSTEM, GASOLINE | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | The car shut down on its own, the only way to started was with a jumpers, doesn't turn on screen nor dash,, Also the ac fan relay stays on and doesn't shut down making the car to over heat | Crash: No Fire: No | Unknown |
| Mar 2025 | VISIBILITY | The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered without impact. In addition, the contact stated that the sunroof glass was tinted and was held together by the tint film. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 16,990. | Crash: No Fire: No | 16,990 |
| Mar 2025 | VISIBILITY/WIPER | My Honda Pilot’s Sunroof exploded and sounded like a gunshot. Today March 30 while I was driving to pick up an order at Walmart around 7:50 pm. It wasn’t too windy, no cars were in front of me and suddenly I heard a big loud noise followed by wind blowing, my first thought was that I had a tire that popped but then when I checked the pressure on them and everything was fine after I got into the Walmart parking lot and parked. I was able to see the big hole in my sunroof. I do not understand how my sunroof suddenly shattered like that especially when it’s not that old now going on 7 years old and which is not my first Honda Pilot. My latest one was the first model: a 2003 Honda Pilot that last me for 14 years and never had any problems whatsoever with the sunroof. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER,ENGINE | Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | - Received error when driving that stated "Transmission System Problem." - Took into a service shop and the code P0741 was confirmed as the error. - Took to Honda Service repair, they confirmed the issue with the Torque Converter that needed to be replaced - Proceeded with the repairs at Honda (replacement of torque converter and replacement of 2 studs on catalytic converter that broke during their replacement of torque converter) - Informed there is a Warranty Extension for my Year/Make/Model on this torque converter as it has a known issue, however my VIN is not currently included in the Warranty Extension. My vehicle is in great condition with low mileage (approx 85K miles at time of repair), so I believe given the circumstances my VIN should be included in the Warranty Extension that currently exists for other VINs in my same Year/Make/Model as there was clearly a defect/issue with my torque converter as well. Link to existing warranty extension: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES | The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues. | Crash: No Fire: No | Unknown |
| Feb 2025 | AIR BAGS,VEHICLE SPEED CONTROL | The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 26,000 |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle daily and that there was a loss of miles per gallon of fuel. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 69,000. Parts distribution disconnect. | Crash: No Fire: No | 69,000 |
| Jan 2025 | ENGINE | The contact owns a 2018 Honda Pilot. The contact stated that while his wife was driving at approximately 50 MPH, there was an abnormal metal-on-metal sound in the lower engine. The driver pulled over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to an independent mechanic, who discovered metal shavings in the oil pan. The contact called the local dealer, who recommended an engine replacement because there was metal in the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls on the VIN for the failure. The failure mileage was approximately 150,000. | Crash: No Fire: No Towed | 150,000 |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |