Complaint volume
426 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
426 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
426 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 87
FUEL SYSTEM, GASOLINE 55
POWER TRAIN 48
ELECTRICAL SYSTEM 42
UNKNOWN OR OTHER 42
FUEL/PROPULSION SYSTEM 32
SEAT BELTS 11
STRUCTURE 11
VEHICLE SPEED CONTROL 11
VISIBILITY/WIPER 7
426 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | POWER TRAIN | This car has had numerous transmission issues and a documented torque converter failure. Honda extended the warranty for 2018 pilots with these failures but did not include our vin number even though it’s the sane problem. They are refusing to fix it. This is a widespread issue and they are refusing to help us even though there are known manufacturing problems. The dealer hid this problem from us before the sale even though the code was documented in their system in Dec 2024 and we bought in May of 2025 reassured that it was a great car. Dealer refusing to fix it even with these records and hiding this from us and Honda corporate doesn’t care and said they only have to fix the ones that have certain vin numbers even though it’s the same problem and systemic. Rotten crooks endangering our family and ripping us off! | Crash: No Fire: No | Unknown |
| Oct 2025 | LANE DEPARTURE | Camera unit failure causing failure of safety systems and resultant safety issues. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | While driving, the vehicle just stopped. Tried to navigate to get to side of the road, but ended up stuck in the middle of the lane, in the middle of the road. My pilot also has some sort of lock, so I could not put it in neutral to be pushed out of oncoming traffic. Tried to jump start but the battery was fine. Road side assistance took 3 hours to come and tow us. Once at a dealership, diagnostics was run, starter was checked. But turns out the engine had ceased. The vehicle had randomly not started back up when the eco shut the car off when the brakes were pushed down, but this was extreme! Very dangerous! I regularly change my oil, only use synthetic oil and have my car serviced, fluids topped off. I have been on the wait list for the fuel recall, but Honda on Gilbert, in Gilbert, AZ does not answer calls, call back, or offer rentals for recalls. But this situation was scary and unacceptable. There is other recalls for the 2018 Honda Pilot for engines ceasing up. This is poor workmanship for Honda. Yes, this has been confirmed. My vehicle is currently had Honda Superstition Springs in Mesa, AZ, because I did not trust to go back to Honda Gilbert to timely correct the issues or communicate. Yes, You can inspect the vehicle. Engine ceasing while driving put my self and others at risk. No warnings. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | All warning lights triggered on by faulty rear view camera sensor making one unable to discern if there is a true issue with one of the systems | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Reporting recall for crankshaft connecting rod bearing and the fuel pump. Notified Jan. and Feb. 2024. Have called many times. "Never had the parts". "Not on the list to be called". "Recall not on list to be called". "No suitable appointment time available. Will call when they have one." Left messages. Have never gotten called! Frustrated. Almost 2 years. What do I do?? Seriously, do I need a lawyer or what. Lately the car seems to hesitate. Kind of a rocking sensation while driving. Is that from the fuel pump that should have been replaced more than a year ago?? Recall issued 11/9/2023 | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Honda Pilot. The contact stated that when the vehicle was cold-started, there was an abnormal knocking sound coming from the engine compartment. The knocking sound was constant. The contact stated that the vehicle nearly stalled recently, and the check engine warning light was flashing. The vehicle was no longer able to accelerate above 35 MPH. The contact had taken the vehicle to an independent mechanic, who diagnosed that the connecting rods needed to be replaced, and the engine was inspected for internal damage. The contact stated that the independent mechanic checked the oil and observed that the oil was black and the oil level was low. The contact recently had an oil change prior to taking the vehicle to the independent mechanic. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact called a local dealer and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000. | Crash: No Fire: No | 180,000 |
| Oct 2025 | POWER TRAIN | While accelerating to merge onto the highway at 40-50 mph, the ~50K mile engine lost power and began to abruptly decelerate. All warning lights came on. The car was taken to the dealership where we were informed that the camshaft broke. Fortunately we were not struck or involved in an accident because of this but it was very dangerous and we were very lucky. There were not any warning indicators before this incident, but the car was taken to the dealership recently for a torque converter replacement per a recall. I am unsure if this repair contributed to excessive play that could have caused the camshaft failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | COMPLETE ENGINE FAILURE. Driving normally - no warning - vehicle shut down - dash warning lights went on after shut down. Fortunately, vehicle was through the intersection and on a side street - or this would have been a fatal accident. Towed to Honda Dealership - told engine needs to be replaced. Vehicle just out of warranty @ 106,000 miles. Have all paperwork on maintenance of vehicle - oil changes every 5,000 miles, etc. No indication prior to failure - not in accident - so no inspection by insurance/police. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | On October 3, 2025, our 2018 Honda Pilot was being driven a short distance locally when all ability for acceleration was lost. Fortunately the driver was able to navigate off the road safely. The auto shop that checked the engine determined that it had seized up. The oil was properly maintained and the auto shop believed it had to do with a connecting rod bearing issue. The vehicle odometer is only 101,375 and had been in great working condition. This was a sudden occurrence with the only symptom being a slight rattling that started about 3 weeks prior. We don't have a need to drive this vehicle much (once or twice a week for very short distances), so I scheduled an appointment for the rattling sound to be looked at by my auto shop, but the engine seized a few days before the appointment date. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | I am filing this complaint because Honda has acknowledged a torque converter defect in Service Bulletin 23-078 (dated August 31, 2023), which applies to 2017–2019 Pilots and Ridgelines equipped with the 6-speed automatic transmission. The bulletin states that certain torque converters may have been manufactured outside proper specifications, causing cracks in the lock-up piston, pressure bleed-down, and eventual loss of clutch capacity. This failure is associated with diagnostic trouble code P0741 (“Torque Converter Clutch Circuit Performance / Stuck OFF”) and can result in shuddering, hesitation, loss of power during acceleration, or sudden and irregular transmission behavior — all of which create safety risks in traffic, merging, or highway conditions. My 2018 Honda Pilot meets all the published eligibility criteria: it is within 8 years of the original service date, has fewer than 150,000 miles, and has stored the DTC P0741. Despite this, both my dealership and Honda America have denied coverage, claiming my VIN “does not qualify.” While a goodwill request was filed on my behalf, I was informed that even if approved, I could still be expected to pay part of the repair. This denial is unacceptable given Honda’s recognition of the defect and effectively requires me to cover a repair of a faulty product that is necessary for safe operation of the vehicle. Because Honda has already issued a service bulletin acknowledging this defect and created a warranty extension for some vehicles, I urge NHTSA to investigate whether the defect is broader than Honda admits, and whether a recall or expanded coverage is warranted to ensure drivers like myself are not forced to operate unsafe vehicles due to VIN restrictions. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Driving to work on the freeway, all of a sudden acceleration stopped. Pulled over as warning lights came on due to transmission. Additionally, the check engine light appears randomly due to emission and also the “AWD” light comes on. Within a few days or even weeks it turns off. This has been on and off since we purchased the vehicle from CarMax. | Crash: No Fire: No | Unknown |
| Sep 2025 | FUEL/PROPULSION SYSTEM | [XXX] an Error Code "Emissions System Problem" came up. We brought to personal mechanic error code P0430 came up when they attached the code reader to the underside of the dashboard. Our mechanic told us we had to bring to Honda. Brought to Millenium Honda in NY, no code was in "system", they told us about recalls and fixed the recalls. We took the car on vacation and the light came on again while driving from NY to SC. Brought to Honda dealership to have looked at, code was off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | FUEL/PROPULSION SYSTEM | My Honda Pilot 2018 is a modified vehicle with wheelchair ramp. It is in the recall list for Honda. Recall: swelling of fuel pump motor impeller, fuel pump may seize/stop working. Defective impeller may cause fuel pump inoperative, which could prevent engine from functioning. May cause a loss of motive power/stall while driving, increasing risk of crash or injury creating a safety hazard. -Replace the fuel pump motor. I contact the Honda dealer in San Jose, CA, but they were unable to perform Fuel Pump replacement due vehicle being modified. Tell me to find a dealer that specialize in accessible vehicle to removed cover on floor to access fuel pump then bring fuel pump to Honda for them to replace. DMV requires to perform recall to renew vehicle registration. I do not know which dealer I need to perform this recall. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | I came to a stop at a red light on a busy street. Vehicle turned off due to autorignite feature. When light turned green it no longer would turn the engine on in order to go. All my lights turned on, I couldn't put the car in drive. I couldn't put in neutral, reverse or any feature. It wouldn't allow me to do anything but put the hazards on. It had happened to me 3 times since the same exact way. Only way to get it to go in drive is by turning the vehicle off completely, if it let's you. Then once it is off, starting it and going about your day. Codes do not register as I have taken to dealership before and they say it would note it but it doesn't and have refused to repair under the warranty. It also has an acceleration and deceleration issue that has been documented on my visits that has yet to be fixed as well and is a known problem but because it is is not the correct year and model it won't get fixed. I have had someone take video since then to show what happens on the other occasions as my proof since Honda Corporation themselves wouldn't doing anything either. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Leaking front shock, front differential, and transmission | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | Although I had the Honda taken in for the prior auto stop/start engine recall. The software fix has not solved the issue. While in traffic, even with the auto stop/start feature OFF, the engine will randomly turn off and it becomes a safety hazard as I’m blocking traffic scrambling to turn my engine back on, sometimes it is challenging to get the engine back on, and in the meantime cars are driving all around trying to get around me. This is ridiculous that Honda is doing the bare minimum to address what is clearly a huge liability for me as a driver and others in traffic. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | Camshaft sensor failed. Car is not even 7 years old. I was told this issue is known in the Honda ridgelines. They say the camshaft has to much movement and damaging the sensor. Code P0369 | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL/PROPULSION SYSTEM | The car is Less than 80,000 miles and all 6 fuel injectors are faulty and need replacing. As well as the fuel pump. Other Hondas have been recalled for the same issue but this make and model has not. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | when honda service perfomed the recall repair on 12/12/2024. We notice that there is something wrong with the vehicle and we immediately report to Honda service and return the vehicle the following day for further diagnosis but the Honda service failed to resolved the issue until now. We spend out of pocket payment for their recommended repair @ parts replacement . With hopefull promises to resolved the issue but this resulted to more repairs and no guarantee in resolving the issue. And this delay of resolving the issue causing much more concern on our safety onto what will happened as this issue was not resolved | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Auto idle system is faulty. I repeatedly experience a failure when this system is not turned off. It causes my engine to shut off when I step on the gas - or (mostly) it causes my car to almost shut off (the dashboard shuts off and flashes back on when I step on gas at a stop sign or other stops, also when I’m driving and accelerate there is a lag of nothing like the car almost turns off followed by a big jerk or jolt when it turns back on again. I’ve asked Honda dealer in town about this and they said it’s just the transmission and could get it replaced but now I see (via a class action suit I read about) that this is a big problem and it’s not just my personal issue with the car. I’m concerned someone will get hurt if these problems are not recalled and fixed by Honda. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | Transmission hesitates upon acceleration from a stop, intermittently. Yes, available for inspection upon request. When pulling out into traffic it will roll out and then no response...catastrophic results if taking a left turn or pulling on to highway. The transmission will then jerk abruptly when more gas is added while you are trying desperately to get going. No, they deny it every time...at one point they reset the block learn saying it was the way we were driving. Inspected by dealership. CEL comes on with various warning messages and tech confirmed customer concern and scanned for codes. Codes were misfires on 4,5,6...and random. changed injectors etc. under extended warranty... The hesitation from stop has occured many times | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL/PROPULSION SYSTEM | I did mentioned this recall when I got my car I am having issues with acceleration, fuel pump . Car takes a bit long to take offline | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2018 Honda Pilot. The contact stated that the transmission warning light illuminated while driving above 70 MPH on the highway. The vehicle was taken to the local dealer where it was diagnosed and determined that the torque converter needed to be replaced. The contact stated that the warranty was extended but was declined due to the vehicle having a Salvage Title and a Rebuilt Title. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |
| Jul 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the issue had prevented her from renewing the vehicle registration in the State of California. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | On [XXX] we left Charleston, SC for Pittsburgh, PA. In Columbia, SC a maintenance light came on "Transmission System Problem". Soon after, another light read "Transmission Hot." I stopped at the next Exit where Precision Tune- 7000 Garner Ferry Rd, Columbia, SC was located. The shop determined the transmission overheated. I paid $1,105 to have the transmission fluid flushed (3x) and the Honda computer reset. The vehicle had 43K miles. The SUV ran fine for 1800 miles. About 100 miles on our return trip to Charleston at 10:00pm on [XXX] a light read "Transmission System Problem." On July 01, Precision Tune Columbia told me to take the SUV to Precision Tune Summerville. On July 03 I dropped off the vehicle. I spent $517.45 on a rental vehicle. On July 17 my SUV was returned. Precision kept my vehicle without servicing it until the 30 day warranty ran out. I contacted Honda Corporate and informed them there were multiple online forums of other 2018 Honda Pilot 6cyl owners reporting similar transmission issues noting the torque converter. A few months later the "Transmission System Problem" light came on again. Since July, 2024 I have only driven the SUV 5K miles and not out of Charleston. In June, 2025 I received a product recall advisory that the torque converter was a known issue with the model. On July 8, 2025 I dropped the SUV at Stokes Honda. I received a call that the transmission fluid is bad. Precision sent over the Carfax report. It has been a year and my vehicle with 50,750 miles is inoperable and no one will take responsibility. I have only purchased Hondas for 22 years. We have a small trip scheduled July 11-17 and I have had to rent another vehicle, costing another $500. I would like my SUV repaired by Honda under warranty extension as the issue is a known problem with this year, make, and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |