Complaint volume
909 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Odyssey Complaints
909 consumer-submitted complaints on record for the 2018 Honda Odyssey, grouped by component category.
909 Total complaints
13 Crash reports
3 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 3 fire reports, 16 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 243 complaints, with an average reported failure mileage of 37,613 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Odyssey complaints?
13 Crash
3 Fire
16 Injury
1 Fatality
20 Towed
7 Medical attention
What are the most common 2018 Honda Odyssey complaint categories?
ENGINE 87
ELECTRICAL SYSTEM 84
POWER TRAIN 80
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 60
UNKNOWN OR OTHER 60
STRUCTURE 56
FUEL/PROPULSION SYSTEM 32
FORWARD COLLISION AVOIDANCE 30
ELECTRICAL SYSTEM,STRUCTURE 22
FUEL SYSTEM, GASOLINE 21
909 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2018 | ELECTRICAL SYSTEM | DRIVER DOOR DOES NOT UNLOCK. THE AUTOMATIC UNLOCK BEEPS LIKE IT IS WORKING, BUT DOES NOT UNLOCK THE DOOR. I HAVE TO CRAWL INTO THE BACK AND THEN I CAN UNLOCK DRIVER DOOR INTERNALLY. THIS PROBLEM OCCURS RANDOMLY MAKING IT HARD FOR DEALERSHIP TO SEE PROBLEM AND FIX. THEY WILL NOT FIX UNLESS IT CAN BE REPRO DUCIBLE. I HAVE FOUND THAT THERE IS A FORUM WITH A LOT OF PEOPLE HAVING THIS SAME ISSUE AND UNABLE TO GET FIXED DUE TO HONDA WANTING IT REPRODUCIBLE. | Crash: No Fire: No | 10,000 |
| Sep 2018 | STRUCTURE | PURCHASED VEHICLE TOWARDS THE END OF THE MONTH OF FEBRUARY 2018, THIRTY DAYS LATER THE DRIVER FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. TRIED UNLOCKING THE DOOR FROM THE KEY FOB AND DOOR REMAINED LOCKED. INSERTED THE KEY IN THE CYLINDER AND WAS A BIT HARD TO TURN THE CYLINDER TO UNLOCK. IN ORDER TO OPEN THE DOOR I HAD TO OPEN THE REAR DRIVER SLIDE DOOR AND COME IN THROUGH THE BACK TO OPEN THE DOOR FROM THE INSIDE. EVEN THEN THE INNER DOOR HANDLE WAS HARD TO PULL. THIS CREATE AN ISSUE AND INCONVENIENCE AS THIS IS A FAMILY CAR, HAVING THIS ISSUE IN VERY HUMID DAY ONLY MAKES IT WORSE. I HAVE READ ONLINE THAT PEOPLE ARE COMPLAINING ABOUT THIS ISSUE AND THE DEALERS DO NOTHING TO FIX THIS ISSUE. I HAVE TAKEN IT TO OUR LOCAL DEALER AND THEY SAID THAT HONDA IS CURRENTLY INVESTIGATING THE ISSUE. IT HAS BEEN LIKE THIS FOR MONTHS. | Crash: No Fire: No | 15 |
| Sep 2018 | ELECTRICAL SYSTEM | TOURING-REAR ENTERTAINMENT SYSTEM SHUTS OFF TO BLACK SCREEN AND CABIN WATCH LOSES SIGNAL AND GIVES AN ERROR CODE. WHILE DRIVING LONG DISTANCES, THE KIDS CAN ONLY WATCH THE FIRST 30 MINUTES OF THEIR DVD BEFORE THE SYSTEM SEEMS TO OVERHEAT AND COMPLETELY SHUTDOWN. WE HAVE RESORTED TO TURNING IT OFF TO LET IT COOL DOWN ( DVD THAT IS REMOVED FROM THE PLAYER COMES OUT SCALDING HOT) BEFORE RETRYING TO LET THEM WATCH AND HAVE IT FAIL A FEW MINUTES LATER. CABINWATCH SEEMS TO ACT UP AT THE SAME TIME THE REAR ENTERTAINMENT SYSTEM FAILS. | Crash: No Fire: No | 2,800 |
| Sep 2018 | STRUCTURE | DRIVER'S SIDE SLIDING DOOR WON'T CLOSE.THE ISSUE ACTUALLY PRESENTED ITSELF THE DAY WE PURCHASE IT AND THEY SERVICE DEPARTMENT CALLED IT A "HICCUP". WHEN TRYING TO CLOSE THE DOOR, THE SENSOR BEEPS THREE TIMES AND THEN REOPENS. I HAVE TO DISENGAGE THE DOORS TO MANUALLY CLOSE IT OR BE READY TO "HELP" THE DOOR CONTINUE ON THE TRACK TO CLOSING. PASSENGER SIDE SLIDING DOOR COMPLETELY STOPS IN THE TRACK HALF WAY WITHOUT WARNING OR ANY BEEPING. I TOOK THE VAN BACK TO THE DEALERSHIP OVER A MONTH AGO AND THEY SAID THAT THEY STILL HAVE NOT HEARD BACK FROM HONDA (AS OF TODAY) AS TO WHAT NEEDS TO BE DONE TO CORRECT THIS ISSUE. | Crash: No Fire: No | 17 |
| Sep 2018 | STRUCTURE | SLIDING DOORS DO NO CLOSE AT TIMES. IT IS INCONSISTENT AND WHEN TAKEN TO THE DEALER THEY CANNOT REPLICATE. THERE ARE NUMEROUS COMPLAINTS ONLINE AS WELL AS VIDEOS OF THE ISSUE. I HAD AN ISSUE WHERE THE PASSENGER SLIDING DOOR STOPPED OPENING ALTOGETHER. THE DEALERSHIP SAID THEY REPLACED THE MECHANISM THAT OPENS THE DOOR AS WELL AS THE SENSORS ON BOTH SLIDING DOORS TO ADDRESS THE CLOSING OF THE DOORS. THE PASSENGER DOOR WAS ABLE TO OPEN ONCE MORE, BUT NOT EVEN A WEEK AFTER I EXPERIENCED THE ISSUE WITH CLOSING THE DOORS ONCE AGAIN. TO CLOSE THE DOORS, WE NEED TO REPEATEDLY PRESS THE CLOSE BUTTON WHEN THE DOORS ARE TRYING TO OPEN BACK UP, BUT THAT DOESN'T ALWAYS WORK. THIS IS A SAFETY HAZARD FOR VARIOUS REASONS. | Crash: No Fire: No | 7,100 |
| Aug 2018 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | SLIDING DOORS WILL NOT CLOSE. SOMETIMES THE DOOR WILL CLOSE ALMOST TO THE END AND THEN RECOIL OR THE DOOR WILL NOT CLOSE AT ALL (IT JUST BEEPS). A LARGE NUMBER OF PEOPLE APPEAR TO BE HAVING THIS ISSUE WITH ALL SORTS OF FIXES THAT ARE NOT SOLVING THE PROBLEM (HTTPS://WWW.ODYCLUB.COM/FORUMS/81-2018-ODYSSEY/309801-DRIVER-S-SIDE-SLIDING-DOOR-STOPPED-CLOSING.HTML#/TOPICS/309801?PAGE=6) AND APPEARS RELATED TO NHSTA COMPLAINT NUMBER 10136418. DEALER INSPECTED AND REPLACED MOTORS ON BOTH DOORS PER HONDA'S RECOMMENDATION. PROBLEM IMMEDIATELY REAPPEARED MAKING IT SO THE DOOR CANNOT BE CLOSED UNLESS DISENGAGING THE POWER TO THE DOORS, EXITING THE VEHICLE, AND MANUALLY CLOSING THE DOORS. IT HAPPENS EVERY DAY AND IS GETTING WORSE. | Crash: No Fire: No | 10,000 |
| Aug 2018 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | ON MARCH 24, MY 2018 HONDA ODYSSEY SHIFTED INTO PARK AT 65 MPH ON I-95 IN PHILADELPHIA. THE HONDA REP, OLIVER (A HONDA EMPLOYEE), EXPLAINED TO MY HUSBAND THAT WHEN THE COMPUTER IN THE CAR CONNECTED TO THE COLLUSION AVOIDANCE SENSOR DISCONNECTS, A COMPUTER ASSUMES THE CAR IS OFF AND THAT FORCES THE CAR INTO PARK REGARDLESS OF THE SPEED IT IS GOING. THIS IS WHAT HAPPENED WHEN I WAS DRIVING, THE ENTERTAINMENT PANEL SCREEN WENT BLANK AND WHILE IT WAS REBOOTING, I LOST ALL CONTROL OF THE CAR, NO GAS, NO BRAKE, STEERING WAS DIFFICULT. WHEN IT REBOOT, IT WAS IN PARK AND THE ENGINE MADE A TERRIBLE NOISE LIKE METAL HITTING METAL. I WAS BARELY ABLE TO STEER THE CAR TO THE SIDE OF THE HIGHLY WITH MY THREE CHILDREN AGES 8 MONTHS, 2 YEARS AND 4 YEARS OLD IN THE CAR. THE HONDA REP BELIEVES THE PROBLEM HAS TO DO WITH THE WAY THE POWER CABLE IS CONNECTED TO THE BATTERY. HE EXPLAIN THAT THIS CAUSED THE SENSORS TO DISCONNECT INTERMITTENTLY. THE REP, OLIVER, BLAMED THE PROBLEM ON THE DEALERSHIP DURING THEIR REPAIR OF THE CAR FOR AN UNRELATED ISSUE. HOWEVER, THIS IS INCORRECT. THE CAR FRONT SENSOR HAVE BEEN LOSING CONNECTION TO THE COMPUTER SINCE WE TOOK IT HOME BEFORE THE DEALERSHIP TOUCHED THE BATTERY. THERE ARE OTHER ISSUES WITH THIS CAR'S ELECTRICAL AND COMPUTER SYSTEM THAT I WOULD NOT BRING UP, BUT OLIVER'S DESCRIPTION OF THE CAR COMPUTER SYSTEM MAKES IT RELEVANT. HE EXPLAINED THAT THE CAR HAS 6 COMPUTER CONNECTED WITH ETHERNET CABLES. MUCH OF THE WORK FOR THE BASIC FUNCTION OF THE CAR AND TRANSMISSION IS DONE BY THE COMPUTER THAT ALSO RUNS THE ENTERTAINMENT SYSTEM, THE BIG SCREEN COMMON IN THE FRONT PANEL OF CARS. OLIVER EXPLAINED WHEN ONE COMPUTER GETS BOGGED DOWN, IT TAKES THE ENTIRE SYSTEM DOWN. OUR CAR AND A LOT OF OTHER 2018 HONDA ODYSSEY HAVE A KNOWN FLAW THAT HONDA HAS NOT FIXED IN WELL OVER A YEAR. THE BUG, TAKE THE CAMERA AND RETAINMENT SYSTEM DOWN | Crash: No Fire: No | 5,000 |
| Aug 2018 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE JERKED AND THE ENGINE REVVED. THE CONTACT STATED THAT THE ENGINE REMAINED ON, BUT THE VEHICLE DID NOT SHIFT INTO DRIVE OR REVERSE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. PRIOR TO THIS, WHILE DRIVING DIFFERENT SPEEDS, THE VEHICLE DECELERATED, LOST POWER, AND SHUT OFF. THE VEHICLE WAS TAKEN TO PERFECTION HONDA (2603 AMERICAN RD SE, RIO RANCHO, NM 87124, 505-221-5084) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD BE INVESTIGATED. THE CONTACT STATED THAT NOTHING WAS DONE. ALSO, WHENEVER THE SPARE TIRE WAS IN USE, ALL THE SAFETY SYSTEMS, SUCH AS THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, COLLISION MITIGATION SYSTEM, AND THE ADAPTIVE CRUISE CONTROL SYSTEM TURNED OFF. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. | Crash: No Fire: No | 4,000 |
| Aug 2018 | POWER TRAIN | ON SEVERAL OCCASIONS, I THOUGHT I PUT THE CAR IN PARK, ONLY TO HAVE THE CAR START ROLLING AGAIN, EVEN IF I GOT OUT OF THE CAR OR TOOK MY FOOT OFF THE BRAKE. ON ONE OCCASION, IT ROLLED INTO MY GARAGE ENTRY DOOR TO MY HOME. CAUSED HUNDREDS OF DOLLARS DAMAGE TO MY DOOR , AND MINOR DAMAGE TO THE FRONT BUMPER. WARNING SYSTEM IN CAR SOUNDED, BUT AUTO BRAKE SYSTEM DIDN'T ACTIVATE TO STOP THE CAR. | Crash: Yes Fire: No | 7,000 |
| Aug 2018 | POWER TRAIN,LATCHES/LOCKS/LINKAGES,ENGINE | TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY DRIVEN TO THE LOCAL DEALER (SHEEHY HONDA, 7434 RICHMOND HWY, ALEXANDRIA, VA). THE VEHICLE WAS EXAMINED, BUT NO FAILURE WAS FOUND. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY JERKED AND ABRUPTLY STOPPED WHEN THE TRANSMISSION ERRONEOUSLY SWITCHED FROM REVERSE TO THE PARK POSITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SLIDING DOOR WAS FAULTY. THE DOOR UNLATCHED WHILE DRIVING AND THE VEHICLE AUTOMATICALLY TURNED OFF. A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80. | Crash: No Fire: No | 80 |
| Aug 2018 | STRUCTURE | BOTH DRIVER AND PASSENGER SIDE REAR SLIDING DOORS OFTEN FAIL TO CLOSE USING THE ELECTRIC CLOSING SYSTEM. THIS IS DANGEROUS IF NOT NOTICED BECAUSE THE DOORS ARE NOT LATCHED. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY. | Crash: No Fire: No | 1,500 |
| Aug 2018 | LATCHES/LOCKS/LINKAGES | TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WALDORF HONDA (2450 CRAIN HWY, WALDORF, MD 20601, (301) 843-8700) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. | Crash: No Fire: No | 3,000 |
| Aug 2018 | STRUCTURE | PASSENGER SLIDING DOOR STUCK IN OPEN POSITION AS THE LATCH HAS BROKEN. DOOR WILL NOT CLOSED INTO POSITION. I TRIED TO CLOSE USING MANUAL AND AUTOMATIC DOOR CLOSING OPTIONS TO NO AVAIL. LUCKILY IT HAPPENED IN MY DRIVEWAY SO NO INJURIES OR ACCIDENTS. | Crash: No Fire: No | 1,030 |
| Jul 2018 | WHEELS | THE BRIDGESTONE TURANZA TIRES ARE NOT HOLDING UP I HAVE POPPED BOTH FRONT TIRES- ON SEPARATE INCIDENTS IN THE PAST 2 MONTHS SINCE IN GOT THE VAN. I PREVIOUSLY DROVE A SIENNA AND A PATHFINDER AND HAVE NOT HAD A POPPED TIRE BEFORE . | Crash: No Fire: No | 8,806 |
| Jul 2018 | POWER TRAIN,UNKNOWN OR OTHER,VISIBILITY/WIPER | IF I BUY A NEW 2018 HONDA ODYSSEY AT AROUND 4000 MILES START HAVING TRANSMISSION PROBLEMS AT AROUND FIVE TO SIX THOUSAND MILES I START GETTING A HORRIBLE TOXIC BURNING CHEMICAL SMELL COMING FROM INSIDE THE CAR SOMEWHERE DO YOU TAKE IT TO THE DEALERSHIP THEY SAY NOTHING'S WRONG OBVIOUSLY THERE IS SOMETHING WRONG WITH HIS DOING WHAT IT'S DOING | Crash: No Fire: No | 4,000 |
| Jul 2018 | ELECTRICAL SYSTEM | I PURCHASED A BRAND NEW 2018 HONDA ODYSSEY ELITE.. (THEIR HIGHER TRIM) $50K AS SOON AS I DROVE OFF THE LOT. THE CAR GAVE ME AN ERROR. I IGNORED IT. I TOOK IT TO THE DEALER SHIP THEY INSTALL A NEW BATTERY THAT APPARENTLY THIS IS A SPECIAL KIND OF BATTERY. THE PROBLEM WITH THE REAR ENTERTAINMENT SYSTEM KEEPS IN DEFAULT. I TOOK IT IN 6 TIMES ALREADY NO SOLUTION JUST RUN AROUND. WHEN YOU START EVERYTHING IS FINE AFTER 10 MINUTES OF PLAYING ANYTHING THE SCREEN GOES CRAZY. I ATTACHED PICTURES. NOTHING WORKS. SOME TIMES IF YOU RESTART THE CAR YOU ARE LUCKY AND YOU GET PICTURE. BUT MUST OF THE TIME YOU HAVE TO WAIT FOR A FEW HOURS. I THINK HONDA DESERVES A VISIT TO MAKE THINGS RIGHT. I CALLED THE DEALER SHIP SEVERAL TIMES BUT THEY TOLD ME TO CALL CORPORATE WHICH I DID AND THEY OPEN A CASE. BUT NO SOLUTION YET. | Crash: No Fire: No | 47 |
| Jul 2018 | VEHICLE SPEED CONTROL | THE ENGINE STALLS WHEN TRYING TO ENTER TRAFFIC AFTER STOPPING AT AN INTERSECTION. IT PAUSES FOR UP TO 5 SECONDS. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC. THE ANNOYING ENGINE SHUT DOWN ON STOPPING IS, DISABLED AT THE TIME. IT HAS HAPPENED CONSTANTLY SINCE PURCHASED. | Crash: No Fire: No | 20 |
| Jul 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | HAVING ISSUE OF ACCELERATION AT ROAD SPEED. WHEN DOING ROAD SPEED I HAVE HAD FLAT ACCELERATION WHEN PRESSING GAS PEDAL. ALMOST FEELS AS IF VEHICLE IS ABOUT TO STALL OR DECELERATE. DEALER WITH VEHICLE AND THEY CAN'T FIND ISSUE. DEALER CLAIMS THEY HAVE NOT HAD ANY HONDA COMPANY REPORTS ABOUT THIS. THIS EVENT HAS HAPPENED SEVERAL TIMES. LAST EVENT INTERESTING IS THAT THIS HAS HAPPENED WHEN DECELERATING TO ENTER EZPASS EXPRESS TOLL AT AT 50MPH AND THEN TRYING TO ACCELERATE TO FLOW OF TRAFFIC | Crash: No Fire: No | 180 |
| Jul 2018 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | PLEASE SEE THE ATTACHED LETTER REGARDING THE POWER SLIDING DOOR THAT FAILS TO SHUT ALL THE WAY. | Crash: No Fire: No | 100 |
| Jul 2018 | ELECTRICAL SYSTEM | SOMETIMES, THE DRIVER SIDE, READ DOOR WOULD NOT CLOSE WITH BUTTON, INSTEAD I HAVE TO HARD PUSH THE DOOR TO CLOSE IT MANUALLY. IT HAPPENS WITH BOTH KEY AND "CLOSE" BUTTON INSIDE THE CAR. THIS IS HAPPENING PERIODICALLY. | Crash: No Fire: No | 1,100 |
| Jul 2018 | STRUCTURE | THE SLIDING REAR DOOR ON THE PASSENGER SIDE DOES NOT FULLY LATCH, THUS THE DOOR REMAINS SLIGHTLY AJAR. IT REMAINS AS SUCH WHILE VEHICLE IS IN MOTION. | Crash: No Fire: No | 400 |
| Jul 2018 | UNKNOWN OR OTHER | ON MONDAY, JUNE 18, 2018 AT ABOUT 8:00 AM MY WIFE WAS SITTING STATIONARY AT A STOPLIGHT AND THE WINDOW IN THE REAR HATCH EXPLODED. THERE WERE NO OTHER CARS/VEHICLES AROUND HER AND THE WEATHER WAS CLEAR. THE WINDOW EXPLODED FOR NO VISIBLE REASON. THE GLASS SHATTERED EVERYWHERE INTO THE REAR PART OF THE VAN AND REAR SEAT AREA. WE BROUGHT THE VAN TO INVER GROVE HONDA IN INVER GROVE HEIGHTS, MN (WHERE WE PURCHASED THE VAN NEW IN DECEMBER, 2017) AND THEY REFUSED TO CLASSIFY THIS AS A DEFECT AND DIRECTED US TO FILE A CLAIM WITH OUR INSURANCE COMPANY (WHICH WE DID). THEY DID PROVIDE US WITH A LOANER CAR FOR FREE AND HELPED US WORK WITH A GLASS REPLACEMENT SHOP. HOWEVER, I FEEL THIS IS A MANUFACTURE DEFECT, THE GLASS HATCH WINDOW SHOULD NOT HAVE EXPLODED FOR NO REASON. | Crash: No Fire: No | 7,850 |
| Jun 2018 | POWER TRAIN,ELECTRICAL SYSTEM | 1. ONE OF THE TWO KEYS PROVIDED DID NOT OPEN THE DOORS. WE TOOK IT TO THE SERVICE CENTER AND IT WAS REPROGRAMMED. 2. A FEW WEEKS LATER, THE DRIVER DOOR WOULD NOT UNLOCK, NOT EVEN FROM THE INSIDE. THEY HAD THE DOOR LATCH REPLACED. 3. LAST WEEK THE BACK DOOR WOULD CLOSE BUT WOULD NOT LOCK BY ITSELF. ON THE WAY TO THE SERVICE CENTER, WE WENT OVER A SPEED BUMP AND THE TRANSMISSION SHIFTED INTO NEUTRAL GEAR AND SHUT OFF. AN "EMISSION SYSTEM PROBLEM" WARNING LIGHT CAME ON ON THE DASH. WE CALLED ROAD ASSISTANCE TO TAKE IT BACK TO THE SHOP. THEY RAN EXTENSIVE TESTS BUT COULD NOT FIND ANYTHING WRONG. THE TECHNICIAN WORKING ON IT, HOOKED UP A COMPUTER AND TOOK IT HOME. THE NEXT DAY HE CALLED AND INDICATED THE TRANSMISSION CONTROL COMPUTER WAS DEFECTIVE AND WOULD ORDER IT TO HAVE IT REPLACED. TODAY. | Crash: No Fire: No | 4,000 |
| Jun 2018 | FUEL/PROPULSION SYSTEM | WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION. | Crash: No Fire: No | 2,000 |
| Jun 2018 | UNKNOWN OR OTHER | PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW. | Crash: No Fire: No | 6,000 |