Complaint volume
909 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
909 consumer-submitted complaints on record for the 2018 Honda Odyssey, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
909 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, electrical system, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 3 fire reports, 16 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 243 complaints, with an average reported failure mileage of 37,613 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
909 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2018 | STRUCTURE,UNKNOWN OR OTHER | CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE. | Crash: No Fire: No | 10,000 |
| Jun 2018 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKE SYSTEM. THE DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) TEST DROVE THE VEHICLE AND HEARD THE NOISE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *JS | Crash: No Fire: No | 2,000 |
| Jun 2018 | ELECTRICAL SYSTEM | ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING. | Crash: No Fire: No Injuries: 1 | 16,000 |
| May 2018 | STRUCTURE,UNKNOWN OR OTHER | THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE. | Crash: No Fire: No | 7,800 |
| May 2018 | UNKNOWN OR OTHER | BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY) | Crash: No Fire: No | 700 |
| Apr 2018 | STRUCTURE | THE SLIDING DOOR CAN'T BE PHYSICALLY CLOSE AFTER IT WAS OPEN, THE VEHICLE CAN'T CONTINUE TO DRIVE TO A DESTINATION WITH THE OPEN DOOR IF KIDS INSIDE, AND THE DOOR CAN'T BE CLOSED EVEN MANUALLY. | Crash: No Fire: No | 1,100 |
| Apr 2018 | UNKNOWN OR OTHER | 2018 HONDA ODYSSEY ELITE, 4 MONTHS OLD AND 650 MILES. WHILE DRIVING ON THE INTERSTATE THE MOON ROOF EXPLODED. SOUNDED LIKE A GUN GOING OFF. REMANANTS OF THE MOON ROOF ARE SHAPED UPWARDS SHOWING THE EXPLOSION CAME FROM THE INSIDE AND NOT BEING HIT BY A ROCK, ETC. NO TRAFFIC WAS IN FRONT OF MY VEHICLE AND I WASN'T DRIVING UNDER A UNDERPASS. | Crash: No Fire: No | 650 |
| Mar 2018 | UNKNOWN OR OTHER | I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE | Crash: No Fire: Yes | 2,800 |
| Mar 2018 | SERVICE BRAKES | AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING. | Crash: No Fire: No | 6,000 |
| Mar 2018 | ELECTRICAL SYSTEM,SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT | Crash: No Fire: No | 636 |
| Feb 2018 | ELECTRICAL SYSTEM | THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN. | Crash: No Fire: No | 200 |
| Feb 2018 | ELECTRICAL SYSTEM | I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME.. | Crash: No Fire: No | 2,000 |
| Feb 2018 | VISIBILITY/WIPER | THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME. | Crash: No Fire: No | 6,000 |
| Jan 2018 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED. | Crash: No Fire: No | 10,000 |
| Jan 2018 | ELECTRICAL SYSTEM,SERVICE BRAKES | ON SATURDAY, 1/27/18 AT 9:17AM MOUNTAIN TIME WE WERE DRIVING IN A RESIDENTIAL NEIGHBORHOOD FOLLOWING A SILVER SUV. AS WE APPROACH AN INTERSECTION WITH A GREEN LIGHT, THE SUV IN FRONT OF US TURNED ON THEIR BLINKER TO SLOW DOWN TO MAKE A RIGHT TURN. WE WERE FOLLOWING BEHIND AT A SAFE DISTANCE. THE SUV SLOWED DOWN CONSIDERABLY TO MAKE THE TURN, BUT WE REMAINED BEHIND AT A SAFE DISTANCE AS THE SUV MADE THE TURN. THE AUTOMATIC COLLISION DETECTION SYSTEM ON OUR HONDA ODYSSEY FLASHED A WARNING, AS I'VE SEEN BEFORE, AND THE WARNING WAS APPROPRIATE GIVEN THE SITUATION. THE SUV COMPLETED ITS TURN AND I REAPPLIED THE GAS IN THE INTERSECTION. AS I DID SO, THE VEHICLE AUTOMATICALLY BRAKED, VERY HARD, CAUSING US TO ALMOST COME TO A COMPLETE STOP IN THE INTERSECTION. I ASSUME THAT WE WERE TRAVELING AT A SPEED OF APPX 15 MILES PER HOUR AS WE ENTERED THE INTERSECTION. WE WERE ALMOST REAR-ENDED BY THE CAR BEHIND US (WHO HONKED AT US, AND WITH GOOD REASON). THERE WAS ABSOLUTELY NO NEED FOR THE AUTOMATIC BRAKING TO ENGAGE IN THIS SITUATION. FURTHERMORE, THE BRAKING WOULD HAVE HAPPENED MUCH TOO LATE TO AVOID A COLLISION HAD ONE BEEN IMMINENT. THE FEELING OF LOSING CONTROL OF DRIVING YOUR OWN VEHICLE IS EXTREMELY UNSETTLING. WHILE I LIKE THE IDEA OF THE AUTOMATIC BRAKING FEATURE, THIS EVENT IS INCREDIBLY CONCERNING. NO ONE WAS HURT AND NOTHING WAS DAMAGED LUCKILY. BUT, THIS EASILY COULD HAVE CAUSED A SIGNIFICANT ACCIDENT. | Crash: No Fire: No | 7,932 |
| Jan 2018 | STRUCTURE | THE RIGHT BACK SLIDING DOORS DOES NOT CLOSE WHEN THE CLOSE BUTTON IS PRESSED. I HAVE TO PUT THE CAR ON MANUAL OPERATION TO DRAG THE DOOR SHUT. EVEN THEN, IT IS NOT COMPLETELY SHUT THE "OPEN DOOR " ALARM GOES OFF FOR UP TO 10 MILES AND THEN EVENTUALLY THE DOOR SHUTS COMPLETELY . | Crash: No Fire: No | 2,100 |
| Jan 2018 | UNKNOWN OR OTHER | OUR NEW 2018 HONDA ODYSSEY EX HAS FAILED TWICE TO RESPOND TO THE GAS PEDAL. THE FIRST TIME I WAS STOPPED AT AN INTERSECTION. I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL. THE ENGINE CONTINUED TO IDLE AND PUSHED ME OUT INTO ONCOMING TRAFFIC. FORTUNATELY AFTER PRESSING THE PEDAL SEVERAL TIMES THE ENGINE RESPONDED. THE SECOND TIME I WAS ON A FREEWAY TRAVELING STRAIGHT AT ABOUT 55 MILES PER HOUR COASTING BEHIND TRAFFIC IN FRONT OF ME. AGAIN, THE ENGINE DID NOT RESPOND THE FIRST TIME I PRESSED THE ACCELERATOR. AFTER ABOUT THE THIRD ATTEMPT, THE ENGINE RESPONDED. I TOOK MY CAR TO THE HONDA DEALER. THEY KEPT OVERNIGHT TO TEST IT WHEN IT WAS COLD AND RAN DIAGNOSTICS. THEY FOUND NOTHING WRONG AND SAID THAT THERE IS NOTHING THEY CAN DO. I HOPE THEY FIGURE THIS OUT BEFORE THIS CAR KILLS ME. | Crash: No Fire: No | 10,000 |
| Jan 2018 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE VAN WILL STALL AFTER STOPPING. WHILE TURNING RIGHT, I STOP AT A STOP SIGN, WAITING AND WHEN IT'S SAFE, GO TO START TO TURN, PUSHING THE ACCELERATOR AND THE VAN WILL STALL. IT WILL TAKE ME RELEASING THE ACCELERATOR AND PUSHING IT AGAIN TO GET IT TO MOVE AGAIN. THIS IS TERRIFIYING. THIS HAS HAPPENED UPWARDS OF 20 PLUS TIMES SINCE PURCHASING THE VAN IN AUGUST 2017. | Crash: No Fire: No | 2,500 |
| Jan 2018 | ELECTRICAL SYSTEM,ENGINE | OUR 2018 HONDA ODYSSEY ELITE HAS A FEATURE CALLED IDLE STOP. THE FEATURE HAS MANY CRITERIA THAT MUST BE MET BEFORE IT WILL ACTIVATE. IT SHOULD JUST TURN OFF THE ENGINE WHEN THE CRITERIA HAVE BEEN MET IN AN EFFORT TO CONSERVE FUEL IN LIEU OF IDLING. WE ARE SEEING A RANDOM ISSUE WHEN THIS FEATURE ACTIVATES WHERE THE VEHICLE WILL SHUT OFF THE CAR ENTIRELY AND PLACE IT IN PARK. WE MUST MANUALLY START OUR VEHICLE AGAIN THEN PLACE IT BACK IN DRIVE TO PROCEED. WE'VE HAD IT HAPPEN THREE TIMES. ALL HAVE TAKEN PLACE AT STOP LIGHTS FOLLOWING A COMPLETE STOP. THE MOST RECENT OCCURRENCE TOOK PLACE AT A STOP LIGHT AFTER LEAVING THE HIGHWAY. I'M CONCERNED WE WILL BE REAR ENDED DUE TO OUR VEHICLE BEING DISABLED AT AN INTERSECTION. IT'S CURRENTLY AT THE DEALERSHIP FOR THE FIFTH TIME (MULTIPLE ISSUES WITH THIS VEHICLE) TO HOPEFULLY FIND A SOLUTION. | Crash: No Fire: No | 2,800 |
| Jan 2018 | UNKNOWN OR OTHER | I JUST GOT DELIVERY OF THIS NEW 2018 EX-L W NAV+RES. THE HORN ON THIS VEHICLE IS TOO SOFT AND SOMETIMES ON BUSY HIGHWAYS CANNOT BE HEARD FROM OTHER CARS WHEN THE IT IS PRESSED IN EMERGENCY, ESPECIALLY IF THE OTHER DRIVER IS LESSENING TO RADIO AT MODERATE TO HIGH VOLUME. COMPARED TO PREVIOUS YEARS ODYSSEY AND OTHER VEHICLES THIS MODEL TRIM HAS A SINGLE HORN WHEREAS OTHER HAD DOUBLE. THE HORN VOLUME NEEDS TO HIGHER FOR OTHER TO BE ABLE TO HEAR | Crash: No Fire: No | 108 |
| Jan 2018 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | HEADLIGHTS: WHEN THE VAN WAS PURCHASED I DISCOVERED SEVERAL DAYS LATER THAT THE DRIVERS SIDE HEADLIGHT WAS NOT WORKING. DISCOVERED THE LIGHTS WAS NOT PLUGGED IN. DECEMBER 18 & 27 THE ANTI-THEFT SYSTEM DISABLED. THE DEALERSHIP PICKED UP VAN AND SAID THEY REPAIRED. I WAS TOLD THERE WAS A CONNECTION THAT WAS NOT SECURELY CLIPPED TOGETHER. WHEN THIS HAPPENED I HAD BEEN PARKED AND AWAY FROM THE VAN FOR AT LEAST AN HOUR ON BOTH OCCASIONS. WHEN I STARTED IT TO LEAVE THE ERROR MESSAGE WAS ON THE SCREEN. IMMEDIATELY CONTACTED THE DEALERSHIP BOTH TIMES. | Crash: No Fire: No | 2,200 |
| Dec 2017 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1. FAILURE OF THE REAR ENTERTAINMENT SYSTEM: THE REAR CAMERA AND ENTERTAINMENT SYSTEM WILL LOST "NETWORK CONNECTIVITY" AND STOP FUNCTIONING 2. BRAKE MITIGATION SYSTEM: SPONTANEOUSLY TURNS ON 3. FAILURE OF THE INFOTAINMENT SYSTEM: THE INFOTAINMENT SYSTEM WILL TURN OFF AND GO INTO A SERIES OF FAILURES, ULTIMATELY TURNING OFF COMPLETELY AND NOT FUNCTIONING. THE INFOTAINMENT SYSTEM WILL ALSO EXPERIENCE POWER ERRORS RESULTING IN ERRORS WITH THE ANTI THEFT SYSTEM. IN ADDITION, THE RADIO/SPEAKERS PERIODICALLY STOP WORKING. | Crash: No Fire: No | 100 |
| Dec 2017 | SEAT BELTS | MY SON WAS IN HIS CAR SEAT IN SECOND ROW BEHIND DRIVER'S SEAT WHEN HE GRABBED THE SEATBELT OF THE MIDDLE SEAT THAT ATTACHES TO THE ROOF AND WRAPPED AROUND HIS NECK. HE STARTED COUGHING WHEN WE NOTICED THAT HE HAD WRAPPED THE SEATBELT AROUND HIS NECK WE STOOPED THE CAR AND I WENT BACK TO TAKE HIM OUT BUT THE SEATBELT WAS LOCKED AND THERE IS NO WAY TO UNLOCK THE SEATBELT SO WE HAD TO CUT THE SEATBELT IN ORDER TO TAKE HIM OUT OF IT. I TRIED TO COMPLAIN AT HONDA BUT THEY SAID NOTHING CAN BE DONE AS ITS THE DESIGN OF THE VEHICLE AND THEY CAN'T DO ANYTHING. BUT TO ME ITS REALLY VERY DANGEROUS WE WERE LUCKY WE SAW HIM BUT A CHILD CAN EASILY DIE BECAUSE ITS SO EASY FOR ANY CHILD TO GRAB THAT SEATBELT.I HAVE ATTACHED THE PIC WHERE IT SHOWS HOW THAT SEATBELT WORKS FIRST IT LOCKS INTO 1 AND THEN INTO THE 2 LATCH. THE 1 LATCH CANNOT BE UNLOCKED. | Crash: No Fire: No Injuries: 1 | 2,000 |
| Dec 2017 | UNKNOWN OR OTHER | WHEN DRIVING, MY VAN WILL SWITCH FROM DRIVE TO PARK. THE VAN MAKES A RUBBLING SOUND THEN CUTS OFF. I RESTART THE VAN THE VAN AND IT DRIVES. THIS HAS HAPPENED 4 TIMES IN THE LAST MONTH. I'M TAKING IT TO THE HONDA DEALER NEXT WEEK. | Crash: No Fire: No | 4,500 |
| Dec 2017 | ELECTRICAL SYSTEM | WHEN THE FOB IS STORED NEAR THE VEHICLE IT CREATES A POWER DRAIN ON THE BATTERY. WE WERE CAMPING FOR THE WEEKEND AND THE FOB WAS GENERALLY NEAR THE VEHICLE (IN THE CAMPER). WHEN WE LEFT THE CAMPGROUND AT THE END OF THE WEEKEND, THE WARNING INDICATOR SAID NOT TO USE ANY AUXILIARY POWER. I AM NOT SURE HOW THE VEHICLE USES THE BATTERY VS THE ENGINE OR ALTERNATOR TO POWER THE INTERIOR OUTLETS, USB CHARGING PORTS, AND OTHER THINGS LIKE THE DVD/RES SYSTEM, BUT THE PREVIOUS POWER OUTAGE IN THE VEHICLE HAS US ON HIGH ALERT AND WE FEEL IT IS RELEVANT AS IT INDICATES A PATTERN OF POWER FAILURE AND INSUFFICIENT BATTERY OR POWER SUPPLY TO THE VEHICLE RELATIVE TO THE VOLTAGE IT PULLS WITH THE "BELLS AND WHISTLES" ON THE CAR. THE WARNING REMAINED FOR THE ENTIRE 3 HOUR DRIVE HOME. | Crash: No Fire: No | 4,000 |