Complaint volume
755 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
755 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
755 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 304
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
755 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES | The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the front driver-side and passenger-side brake hoses needed to be replaced. The mechanic replaced the parts. The manufacturer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 145,000. | Crash: No Fire: No Towed | 145,000 |
| Dec 2025 | ENGINE,FUEL/PROPULSION SYSTEM | The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I’ve got a coolant intrusion on my hands | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Ford has a known problem with Ecoboost engines can leak coolant into the engine’s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | 2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Nov 2025 | ENGINE | The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | 2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started "reving" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine hesitated to turn over. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion in the engine. The vehicle was not repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. | Crash: No Fire: No | 89,000 |
| Nov 2025 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Nov 2025 | VISIBILITY/WIPER | Rear window shattered without any warning or contact. Car was not running at the time. | Crash: No Fire: No | Unknown |
| Nov 2025 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000. | Crash: No Fire: No | 110,000 |
| Nov 2025 | ENGINE | Coolant leak into the cylinders of an ecoboost engine. Coded out. Inspection found that the coolant had been pulled into the engine. No recall, needs entire engine replaced. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving and while starting the vehicle, the check engine warning light illuminated. The contact stated that the vehicle experienced rough starts. The engine misfired and had cylinder failures while driving. There was white smoke coming from the exhaust. Additionally, while driving, there was coolant leaking from the vehicle. The vehicle failed to perform properly. The contact stated that the failure was related tothe Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that further diagnostic tests were needed. The manufacturer was not contacted. The failure mileage was approximately 122,000. | Crash: No Fire: No | 122,000 |
| Oct 2025 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000. | Crash: No Fire: No | 185,000 |
| Oct 2025 | ENGINE | 2018 Ford Edge engine size 2.0 ecoboost has a coolant intrusion that Ford is well aware of but refuse to help customers with the problem. Engine could fail while driving on the highway but they have not issue an emergency recall for it.. This is a very serious manufacture error on behalf of Ford Motor. | Crash: No Fire: No | Unknown |
| Oct 2025 | AIR BAGS | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800. | Crash: Yes Fire: No Injuries: 1 Towed | 71,800 |
| Oct 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | There is a coolant intrusion into the cylinder bores of the engine. This has been confirmed by VanBortel Ford in East Rochester NY. When the issue first occurred the engine light came on and the vehicle would no longer run properly. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Oct 2025 | ENGINE | My car started overheating this morning. Took it to my mechanic & he told me I had a cracked head gasket where coolant was leaking. He thought there was a recall/notice about some coolant issues. Sent me to our local Ford dealership; they said my vehicle wasn't covered under any recalls. But there is a notification about this very issue. I attached a screenshot of the exact issue listed online that matches my problem. | Crash: No Fire: No | Unknown |