Complaint volume
755 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
755 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
755 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 304
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
755 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | ENGINE | The engine requires full replacement due to a cracked engine block, coolant intrusion into cylinder 2, heavy spark plug corrosion, and diagnostic code P0302 (cylinder 2 misfire). The defect was confirmed by an authorized Ford Dealership. The vehicle is available for inspection upon request. Safety risk: This defect causes sudden loss of engine power without reliable warning, engine stalling in active traffic, and risk of engine fire due to coolant-oil contamination - all documented safety hazards Ford has acknowledged in its own technical bulletins. The vehicle was inspected by a Ford-certified technician at an authorized dealership. The problem was confirmed and dealership issued a written diagnosis for requiring engine replacement. 100% of our services to this vehicle have been done by Ford dealerships, up to and including the appointment to diagnose the engine. Warning symptom appeared prior to failure: check engine light, an audible sloshing sound from the engine compartment. Symptoms first appeared in early December 2025, (approximately 2 weeks before the end of our warranty.) A service appointment was scheduled for the check engine light, but was cancelled because the light cleared itself. We learned in April 2026 that it was engine failure. Ford's own TSBs 19-2346 and 22-2229 document that symptoms of this defect occur with or without an illuminated MIL. Ford has not issued a recall despite NHTSA's own database showing 727 complaints on this vehicle, 128 pages of which relate to engine and engine cooling issues. They stated when asked about a warranty claim or goodwill there is no open customer service issues related to this, and since the diagnosis is post warranty they will not cover any of the approximate 10,000 it will cost to replace the engine. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, "Rear-view Camera Not Available" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000. | Crash: No Fire: No | 65,000 |
| Apr 2026 | SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Purchased the vehicle used Oct 5, 2021 with 27285 miles on it. Last year engine light came on and the problem was coolant getting into the engine block. Was told there was no recall. Dealer I purchased it from replaced the bad engine. it cost me $7100.00, which they said was their cost to replace with no extra fees. Vehicle had 33,000 miles when this happened. | Crash: No Fire: No | Unknown |
| Mar 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Mar 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874. | Crash: No Fire: No | 115,874 |
| Mar 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not available for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | When the check engine light illuminated, the vehicle was inspected by an independent mechanic who diagnosed the problem as “There is an internal engine failure on number 3 cylinder. Anti-freeze is leaking into the combustion chamber and going out the tailpipe. The engine needs to be replaced.” There were no indications prior to the check engine light warning as the car is well maintained (garage kept, regular oil changes/maintenance by the Ford dealership where the vehicle was purchased and only 63,000 miles on the vehicle). The vehicle does start but is considered undrivable for any distance since the engine failure could cause the vehicle to become inoperable at any time. However, the vehicle can be made available for inspection if driving a short distance or possibly having the vehicle towed. What we are left with is a vehicle that is a total loss. We are unable to sell or trade it and continue to incur insurance costs. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | My Ford Edge will lock us out while it is running with the key fob in the car, in the center console. It will lock you out if you are standing outside the car after you unlock the doors, with the keys in your hand. It will continue to lock itself back after you unlock it, before you even get a door open. It has done this numerous times. I have called and complained about it but received no help. I even made a complaint through Ford and the dealership where we are buying the Edge from. They were no help at all, not even with an extra key fob. We have an autistic child, and what is going to happen when I step out of the car to get him out and my doors lock with him in the car? We need answers and help with this problem! We can't afford to take our Edge and pay a lot of money for an issue that should not be happening at all. I have a case # that was given to me where I called GM cxh-06543205-h8k1j9 | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346). | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Coolant engine intrusion. Improperly built engine. No mechanic will try to fix it based on history. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Rear view camera defective cannot see we're going into reverse | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000. | Crash: No Fire: No | 119,000 |
| Feb 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Feb 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000. | Crash: No Fire: No | 78,000 |
| Feb 2026 | ENGINE | I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehicle was taken to a Ford dealership due to engine performance issues. The dealership diagnosed coolant intrusion into the engine cylinders. The dealership determined the engine was not repairable and required full engine replacement. The repair invoice explicitly states coolant present in the cylinder and replacement of the engine was necessary. I paid $5,602.85 out of pocket for the repair. The vehicle was properly maintained, and I have oil change and service records from that period. No warning or misuse contributed to the failure. I later contacted Ford Motor Company to request reimbursement, as this failure appears consistent with the widely reported 2.0L EcoBoost coolant intrusion defect affecting similar Ford vehicles. Ford declined assistance, citing mileage and timing, and stated no active recall applied. I am submitting this complaint to document the failure, the repair cost, and to request review of this defect and Ford’s handling of owner-paid repairs for this known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2018 Ford Edge. While the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, when the vehicle was started, there was an abnormal rumbling sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed, and DTC: P0303 and P0316 were retrieved. The failure was not acknowledged by the dealer at the time. The contact was informed that the vehicle was repaired. The contact stated that a tune-up was performed, and the coolant reservoir was refilled; however, the failure reoccurred. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was repaired. While speaking with the dealer, the dealer confirmed that the initial repair had not resolved the issue. The contact was notified of an unknown TSB regarding the failure. The contact was informed that coolant intrusion was a known failure with similar vehicles. The contact stated that the dealer should have acknowledged the failure when the vehicle was initially taken to the dealer. The contact stated that the failure was due to a poor design by the manufacturer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,418. | Crash: No Fire: No | 53,418 |
| Feb 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal grabbed while depressed. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,176. | Crash: No Fire: No | 94,176 |
| Feb 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Jan 2026 | UNKNOWN OR OTHER | Ford has recalled over 2.9 million vehicles, including 2015–2018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | Coolant is rapidly leaking into the number 2 cylinder causing rough idle, extreme venting form exhaust. Vehicle cannot be driven without causing catastrophic engine damage which could result in loss of power creating a safety issue, or engine fire. Ford knows about the design defect for years and refuses to recall the affected vehicle. The photos below are not my vehicle. They were downloaded from the internet. This is a known problem that Ford refuses to acknowledge. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | I am submitting this complaint to report a serious engine defect involving coolant intrusion into the engine cylinders on my 2018 Ford Edge. The vehicle was inspected by a Ford-authorized dealership after engine performance concerns. Diagnostic testing confirmed positive combustion gases in the cooling system, indicating internal coolant leakage into the engine. The dealership has stated that the only recommended repair is replacement of the long block (engine). This condition is consistent with a known defect affecting Ford 2.0L EcoBoost engines, which Ford has acknowledged through Technical Service Bulletin 22-2229. Despite this acknowledgment, no recall has been issued for this vehicle. This defect poses a significant safety concern, as it can lead to: - Engine misfires and loss of power - Sudden engine failure while driving - Potential stalling or inability to safely operate the vehicle The failure occurred at approximately 63,110 miles, which is unreasonably low for catastrophic engine damage of this nature and indicates a manufacturing or design defect rather than normal wear. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | I have a 2018 Ford Edge. In late October of 2025 my engine light illuminated. The diagnosis was a P301, indicating a misfire in cylinder one. Spark plugs and cylinder 1 coil was replaced. No problems until December and engine light came on again, same code. Coil was replaced again and in January engine light came on again. Ford released TSB 19-2346 on 12-19-19 describing a possible coolant leak in to the cylinders and a engine replacement was suggested. I feel a recall is necessary to prevent safety issues created by slower than normal acceleration and /or engine fires. | Crash: No Fire: No | Unknown |
| Jan 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that two dealers were made aware of the failure, and the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. | Crash: No Fire: No | 102,000 |